jiveworld17: employees in external communities
TRANSCRIPT
Increase Success of your External CommunityEngaging your Employees
Matt Laurenceau, @Matt_LBMC Communities Strategist
Ready for a crazy 25min ride?
OrchestrateOperations
Innovate Services
Accelerate IT Process
BMC is powering Digital Brands
@Matt_L communities.bmc.com
TruesightOperations
Control-M
MyITService Broker
Discovery
TruesightPulse
Control-M
ReleaseLifecycle
Mgmt
SERVICE MANAGEMENTEXCELLENCE
MULTI-SOURCECLOUD
Remedy
AGILEAPPLICATION DELIVERY
Remedy
MyIT
TrueSight
Discovery
BladeLogic
Cloud Lifecycle
Mgmt
Threat Director
Remedy
Bladelogic
Discovery
SECOPS
Remedy
MyITFamily
HR Case
CloudLifecycle
Mgmt
DIGITAL WORKPLACE
Discovery
TrueSightCapacity
Opt
Control-M
BIG DATA
New era, Digital Enterprise Management
@Matt_L communities.bmc.com
BMC Communities isa platform forcustomer success.It enables customer discovery, self-help and problem-solving. It cultivates advocates, generates product ideas. It enables Partners, and make prospects more comfortable.
We value relationships, openness, transparency, authenticity and collaboration above all else.
@Matt_L communities.bmc.com
Today’s topics
Why are Employees(internal communities)
so important?
Your takeaways
ProblemStatement
CommunityTaxonomy
What to do Next
Unveiling SKM
Value vs. Ease
Teams toonboard
@Matt_L communities.bmc.com
Programs on external Community
ConnectShare
Discover
• Peer to Peer Support & Enablement
• Fostered by impactful Employee Engagement
@Matt_L communities.bmc.com
engaging onlineCustomers
Employeesat Email speed?
Problem Statement: Go digital or go extinct.
@Matt_L communities.bmc.com
The rest of the deck will be shared at JiveWorld17 on May 2nd
https://jiveworld.jivesoftware.com/speakers/matt-laurenceau/