jo broomfield presentation - digital leaders conference 2014
TRANSCRIPT
![Page 1: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/1.jpg)
R1.5September 14
Rural Payments
– digital exemplar
Jo Broomfield,
Programme Director
![Page 2: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/2.jpg)
Key points
Early adoption of GOV.UK Verify
Simplifying a complex geospatial service
Delivering digital inclusion in a rural context
Ensuring users shape the build
Balancing the needs of all stakeholders
![Page 3: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/3.jpg)
Early adoption of GOV.UK Verify
![Page 4: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/4.jpg)
Simplifying a complex geospatial service
![Page 5: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/5.jpg)
Delivering digital inclusion in a rural context
Digital Assistance to familiarise themselves with new system is likely to be required
@70,000 customers who historically
submitted SPS claims on-line
4,487
6,454
12,680
9,079
@ 32,700 submitted paper claims
Using agents who submitted on paper
Less than 5 hectares
AD pre-registration letter
Remaining customers to contact
![Page 6: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/6.jpg)
Delivering digital inclusion in a rural context
![Page 7: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/7.jpg)
Delivering digital inclusion in a rural context
![Page 8: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/8.jpg)
Ensuring users shape the build
230+ visits so far
Regular stand ups &
showcases
![Page 9: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/9.jpg)
Balancing the needs of all stakeholders
![Page 10: Jo Broomfield Presentation - Digital Leaders Conference 2014](https://reader033.vdocuments.net/reader033/viewer/2022052912/55a1ae7d1a28abd3798b476c/html5/thumbnails/10.jpg)