Job Description

Job Description 1

Job title

Assistant Splicer

Department

Network Operations

Reporting structures

DIRECTLY – 1ST LEVEL

Splicer

REPORTING – 2ND LEVEL

Cell Owner

NUMBER & TYPE OF JOBS REPORTING DIRECTLY (1ST LEVEL)

None

NUMBER & TYPE OF JOBS REPORTING INDIRECTLY (2ND LEVEL)

None

Main purpose To assist in the maintenance of the existing DFA network in the region to ensure that all Service Level Agreements are reached. To ensure a resilient and stable network for current and future customers by attending to breaks, mainte-nance, routes and link build.

ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS)

KEY PERFORMANCE INDICATORS

The Assistant Splicer will assist the Splicer on all cate-gories below:

1. Network Maintenance – Availability and MTTR

Identify weak spots and breaks in the network that are high risk:

o Identify high traffic routes (check diversity)

o Protect weak spots until it can be rectified, not allowing access

o Rectify / remedy cutting over cables and / or cut-ting in new joints

o Maintain shortest timelines between temporary and permanent repairs: Use shortest time to get

Job Description 2

ACCOUNTABILITIES & RESPONSIBILITIES (KEY PERFORMANCE AREAS & TASKS)

KEY PERFORMANCE INDICATORS

client to work (to meet SLA)

Resolve all breaks in the area within the set SLA agreement (4 hours)

Maintain handle and route on a daily basis (cleaning, numbering, slack management and labelling)

Slack: Slack bracket – route cables and label cables

2. Miscellaneous & General

Perform any other work related duties and responsi-bilities that may be assigned from time-to-time by management

Competencies and Minimum Requirements:

Working conditions

Assistant Splicers spend 95% of their daily working hours in the field to perform maintenance on the network. The work requires a lot of driving as well as irregular working hours and overtime. Health and Safety is a big fac-tor in the daily operations of the Splicer

Knowledge, skills, and qualifications

N1 – N3 Certificate / Grade 12

1 year technical experience in the Optical Fibre environment (Construction and Maintenance)

Knowledge of test equipment (OTDR) and Health and Safety is recommended

Problem solving individuals with a competitive nature will stand out above the peers

Must have driver’s license

Personal attributes

Solution oriented

Able to work effectively under pressure

Able to work as part of a team to achieve work goals and targets

Self-directed, friendly and calm under pressure

Self-motivated and a strong sense of achievement to take ownership of the network is of utmost importance

Job Description 3

Approvals

APPROVED NAME SIGNATURE DATE

Analyst

Job Holder

Line Manager

HR Manager