REG. NO. 1929/001817/07 (PTY) LTD

ROLE: Supplier Onboarding Coordinator

ROLE OBJECTIVES

This role will form part of the Electronic Exchange Programme Team that will be responsible for:

Vendor Relationship Management: o Direct Supplier Relationship Management related to master data cleansing

and implementation of an EDI solution. o Understanding the Shoprite/Retail business rules and business processes

for all EDI financial documents o Coordination of rollout activities to onboard Suppliers on the full end to end

EDI solution.

Master Data Management: o Providing initial Quality Assurance of the article master data. o Facilitating resolution of article master data queries between the Master

Data Quality Team and the Supplier when required.

Technical / Systems Management: o Coordinating the Integration Testing and Go-Live activities between

Suppliers and Shoprite Technical Teams. o Configuration of the Supplier on the applicable EDI systems (front end e.g.

SAP ERP data maintenance; Supplier Portal configuration/administration). o Testing of EDI financial documents.

Vendor Support Post Go-live: o Investigate and address issues relating to EDI on-boarding of the supplier. o Coordination / escalation of technical problems. o Hand-over to support team (bau processes).

COMPETENCIES

Able to communicate effectively with Shoprite Suppliers to agree and meet project timelines.

Present and easily communicate information.

Good administration and organisation skills.

Be a self-starting, independent worker with a high level of autonomy.

Able to handle multiple priorities and manage stress appropriately.

Able to show initiative, good judgement and resourcefulness.

Deliver results and meet project expectations.

Strong focused analytical and problem-solving abilities.

Must possess attention to detail and show vigilance during analysis activities.

Must value operating in a collaborative and cooperative environment.

Willingness to adhere to principles of confidentiality.

SAP Retail and/or Finance (user not functional)

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DUTIES

Vendor relationship management:

Initial contact and set up of engagement sessions with Suppliers.

Present project scope, timeline and requirements; describe required article data items to the Supplier.

Agree detailed timeline for article data file submission with the Supplier.

QA article data sent by the Supplier and resolve article data issues with the Supplier.

Understand GS1 master data standards and be able to apply it to article master data as required.

Master Data Management:

Serve as first line support for the Supplier and respond promptly to various article data queries.

Technical / System’s management:

Agree detailed timeline for EDI testing with the Supplier.

Regular follow-up with the Supplier concerning delivery of article data and EDI test files.

Ensure that agreed article data for the Supplier exists in the Test (QA) environment.

First line support for resolution of technical queries.

For each test file carry out checks on the Supplier Portal and OBS/COR3 to ensure data received and sent is correct.

Provide sign-off for each interface from Shoprite’s perspective and ensure signoff is obtained from the Supplier.

Coordinate go-live activities with Supplier and Shoprite.

Configure systems to switch supplier live. Vendor Support Post Go-live:

Provide support to the Supplier for a pre-determined time post go-live.

Carry out checks on the Supplier Portal and OBS/COR3 to ensure data received is correct. Day to Day:

Update Supplier Control file as required.

Provide progress status to the Project Manager.

Escalate any issues or Supplier delays to the Project Manager as soon as possible.

Attend Project meetings as required.

REPORT STRUCTURE

Reporting to the Electronic Exchange Project Manager.

REG. NO. 1929/001817/07 (PTY) LTD

JOB RELATED EXPERIENCE

Time Essential Desirable

Working Knowledge of MS Office 1-2 yrs X

Experience in business administration related activities 2-4 yrs X

Product Master Data knowledge X

Demonstrates knowledge and understanding of organizational and departmental policies and procedures.

1-2 yrs X

Able to work effectively with internal and external customers.

1-2 yrs X

Experience with project within a business and / or IT environment.

1-2 yrs X

Experience in checking correctness of high volume data and files processing.

1-2 yrs X

Commercial experience with an understanding of retail business processes.

1-2 yrs X

Experience with master data implementations conforming to GS1 XML transactional standards.

1-2 yrs X

Working knowledge of SAP Retail systems 1-2 yrs X

FORMAL QUALIFICATION

Time Essential Desirable

Certification in Business Administration (or equivalent) X

WORKING CONDITIONS

Working hours 8.5 per day / 170 hours per month – 6 month contract

Travel None

Time away from home None

Posture Office

Physical danger None

Physical environment Office