job satisfaction research based project

51
A PROJECT REPORT ON “TO MEASURE THE LEVEL OF JOB SATISFACTION OF EMPLOYEES” FOR “ELECON ENGINEERING CO. LTD. IN VALLABH VIDYANAGAR” GUIDED BY: PREPARED BY: Dr. KERAV PANDYA SHAH HARSH. (STUDENT OF CKSVIM ) ( 127050592081 ) PROJECT BY :- HARSH (MBA-CKSVIM) 1

Post on 18-Oct-2014

794 views

Category:

Education


0 download

DESCRIPTION

summer internship program for the MBA students

TRANSCRIPT

Page 1: Job satisfaction Research based project

A

PROJECT REPORT

ON

“TO MEASURE THE LEVEL OF JOB SATISFACTION OF EMPLOYEES”

FOR

“ELECON ENGINEERING CO. LTD. IN VALLABH VIDYANAGAR”

GUIDED BY: PREPARED BY:

Dr. KERAV PANDYA SHAH HARSH.

(STUDENT OF CKSVIM )

( 127050592081 )

PROJECT BY :- HARSH (MBA-CKSVIM) 1

Page 2: Job satisfaction Research based project

PROJECT BY :- HARSH (MBA-CKSVIM) 2

Page 3: Job satisfaction Research based project

Create global presence in power transmission by innovating and

developing products to enhance value and satisfaction of our

Customers.

We adapt to the changes and meet the challenges by creative

entrepreneurship, empowered teamwork, continuous

improvements, and environment friendly practices and optimize

profits to delight our stakeholders PROJECT BY :- HARSH (MBA-CKSVIM) 3

Page 4: Job satisfaction Research based project

Be present in all the leading & emerging markets of the world by expanding,

collaborating and associating with other partners and consolidating our presence

in already penetrated markets.

Remain "Always A Step Ahead in Technology" by continuously investing in

research and development to cater to new applications, industries and segments

as well as improvement to and for existing product ranges.

Empower human resources to promote entrepreneurship, team spirit leading to

value enhancement for our Customers and Stakeholders.

Follow environment friendly practices to protect environment and continuously

review and improve products and processes throughout the supply chain.

Upliftment of society at large and wellbeing of our employees.

PROJECT BY :- HARSH (MBA-CKSVIM) 4

Page 5: Job satisfaction Research based project

Here is the History made of great vision and complete determination. Soon after India’s

independence, Elecon starting making its presence felt in industrial scenario in most

productive and enriching manner. This process has its root as far back as 1951.

A small beginning that was intended to have a glorious present and spectacular future

was made in 1951 in Bombay by a dynamic visionary Late Shri Ishwarbhai B Patel. A

small firm indigenously manufacturing conveying equipment’s started spreading its

wings in the area so far unexplored, resulting in valuable savings in foreign exchange

outflow. With obvious increase in business operations, it was converted into a Private

Limited Company on 11th January 1960.

On formation of a separate Gujarat State in May 1960, with a view to contribute towards

the development of home-land Gujarat, Elecon shifted its base to Vallabh Vidaynagar,

and became a Public Limited Company soon after. PROJECT BY :- HARSH (MBA-CKSVIM) 5

Page 6: Job satisfaction Research based project

Elecon today has a wide spectrum of products like:-

Belt Conveyors

Stacker-cum-Reclaimers

Pusher Cars

Idlers and Pulleys

Barrel type Blender Reclaimers

Ship Loaders and Unloaders

Stacker

Bridge type Bucket wheel Reclaimers

Crawler mounted Bucket wheel Excavators Reclaimers

Wagon Tipplers and Side Arm Chargers Crushers

Feeders PROJECT BY :- HARSH (MBA-CKSVIM) 6

Page 7: Job satisfaction Research based project

A range of all type of Bulk Material Handling Equipment’s.

Elecon has played a pioneering role by way being first in design,

manufacturing and supplying many of the above products in India,

and thereby adhering to the slogan of

“ALWAYS A STEP AHEAD IN TECHNOLOGY”.

PROJECT BY :- HARSH (MBA-CKSVIM) 7

Page 8: Job satisfaction Research based project

MAJOR KEY PERSONS OF THE ELECON ENGINEERING CO. LTD.

BOARD OF DIRECTOR

Shri Prayasvin Patel (Chairman & Managing Director)

Shri Prashant Amin (Executive Director)

Shri Pradip .M. Patel

Shri Chirayu .R. Amin

Shri Hasmukhlal Parikh

Shri Jay Patel (w.e.f 12-05-12)

PROJECT BY :- HARSH (MBA-CKSVIM) 8

Page 9: Job satisfaction Research based project

MAJOR KEY PERSONS OF THE ELECON ENGINEERING CO. LTD.

OTHER KEY PERSONS

Shri Hemendra .C. Shah (Chief Financial officer)

Shri Phani Kumar (CEO, MHE Division)

Shri Vilas Kalyankar (CEO, Gear Division)

Shri Paresh .M. Shukhla (Company Secretary)

PROJECT BY :- HARSH (MBA-CKSVIM) 9

Page 10: Job satisfaction Research based project

COMPANY COMPANY LOGO

EIMCO ELECON

POWER BUILD LTD.

EMTICI ENGINEERING LTD.

PRAYAS ENGINEERING LTD.

ELECON INFORMATION TECHNOLOGY

LTD.

Radicon & Benzlers

PROJECT BY :- HARSH (MBA-CKSVIM) 10

Page 11: Job satisfaction Research based project

1. POWER TRANSMISSION SOLUTIONS:

FIELD OF WORK OF ELECON ENGINEERING CO. LTD.

Helical & Bevel Helical Gear Boxes

Worm Gear Boxes

Couplings

Wind Mill Gear Boxes

Elevator Traction Machines

Planetary Gear Boxes

Marine Gear Boxes

High Speed Gear Boxes

Large Worm Pair

Geared Motors PROJECT BY :- HARSH (MBA-CKSVIM) 11

Page 12: Job satisfaction Research based project

2. Material Handling Equipment:

Mining Industry

Cement Industry

Port Mechanization

Steel Industry

Power Generation / Coal Handling

PROJECT BY :- HARSH (MBA-CKSVIM) 12

Page 13: Job satisfaction Research based project

3. Alternate Energy:-

WIND MILE

WIND FARM

PROJECT BY :- HARSH (MBA-CKSVIM) 13

Page 14: Job satisfaction Research based project

Job Satisfaction

Sinha (1974) defines job satisfaction an 'a reintegration of affect

produced by individual's perception of fulfilment of his needs in

relation to his work & the situations surrounding it'.

From the my point of view:-

Job satisfaction means to know the perception of an individual

about the work and work environment and to solve the problem if

any and make him relax and built familiar environment .

PROJECT BY :- HARSH (MBA-CKSVIM) 14

Page 15: Job satisfaction Research based project

There are 3 key theories of job satisfaction.

1. Herzberg's Motivation - Hygiene theory.

PROJECT BY :- HARSH (MBA-CKSVIM) 15

Page 16: Job satisfaction Research based project

2. Need Fulfilment Theory

PROJECT BY :- HARSH (MBA-CKSVIM) 16

Page 17: Job satisfaction Research based project

3. Social References - Group Theory

PROJECT BY :- HARSH (MBA-CKSVIM) 17

Page 18: Job satisfaction Research based project

RESEARCH METHODOLOGY

PROJECT BY :- HARSH (MBA-CKSVIM) 18

Page 19: Job satisfaction Research based project

Research objectives:

1. To study the different practices subject to satisfied employee for maximum

period of time.

2. To study the way of efforts placed to satisfied valuable employees to expected

period of time.

3. It mainly includes the following.

Objectives

o Primary objective:

Main objective of proposed study is to measure the level of employee satisfaction

undertaken by the relevant organization.

PROJECT BY :- HARSH (MBA-CKSVIM) 19

Page 20: Job satisfaction Research based project

Size of data 100 employess

Area VALLABH VIDYANAGAR, Aanand.

Type Primary

Industry Engineering

Respondent Employees who are working in ELECON

Instrument Structured non-disguised questionnaire

Statistical

packages

M s Excel 2010 & SPSS 21.0

PROJECT BY :- HARSH (MBA-CKSVIM) 20

Page 21: Job satisfaction Research based project

ANALYSIS

AND

INTERPRETATION

PROJECT BY :- HARSH (MBA-CKSVIM) 21

Page 22: Job satisfaction Research based project

Particulars 20-30

Years

31-40 Years Above 40

Years

Total

Percentage 38 44 18 100

1. Age of employees:

38

44

18 AGE (%)

20yrs-30yrs

31yrs-40yrs

41yrs & ABOVE

38% of respondents are under 20-30 years.

44% of respondents are under 31-40 years.

18% of respondents are above 40 years.

It means that less than 31-40 years respondents are more than 20-30 years & above 40

years respondents.

PROJECT BY :- HARSH (MBA-CKSVIM) 22

Page 23: Job satisfaction Research based project

Departments HRD FINANCE MARKETI

NG

Total

Percentage 20 50 30 100

2. Departments:

20

50

30

DEPATMENT (%)

HRD

FINANCE

MARKETING

20% respondents are from HR department.

50% respondents are from Finance department.

30% respondents are from Marketing department PROJECT BY :- HARSH (MBA-CKSVIM) 23

Page 24: Job satisfaction Research based project

Particulars Male Female Total

Percentage 82 18 100

3. Gender:

82

18

18

GENDER (%)

MALEFEMALE

There are 82% male.

There are 18% female PROJECT BY :- HARSH (MBA-CKSVIM) 24

Page 25: Job satisfaction Research based project

CLASS TECHNICAL NON-TECHNICAL TOTAL

Percentage 32 68 100

4. Category of employee:

32 68 68

CATEGORY (%)

TECHNICAL

NON-TECHNICAL

The 32% respondents are from technical category.

The 68% respondents are from non-technical category. PROJECT BY :- HARSH (MBA-CKSVIM) 25

Page 26: Job satisfaction Research based project

Particulars SSC HSC Graduate Post graduate Professional

Total

Percentage 0 2 54 40 4 100

5. Education of employees:

0 2

54 40

4

0102030405060

EDUCATION (%) Perc…

There are 2% respondents who have HSC degree.

There are 54% respondents who are graduate.

There are 40% respondents who are post graduate.

There are 4% respondents who have professional degree PROJECT BY :- HARSH (MBA-CKSVIM) 26

Page 27: Job satisfaction Research based project

Experience

years

0 to 5 6 to 10 11 to 15 16 & above

Percentage 36 40 8 16

6. Experience of employee in Elecon

36

40

8

16 EXPERIENCE (%)

0yrs-5yrs

6yrs-10yrs

11yrs-15yrs

16yrs & ABOVE

It means there are more no of employees who work in this ELECON from 6yrs-10yrs

They are loyal to the Elecon. PROJECT BY :- HARSH (MBA-CKSVIM) 27

Page 28: Job satisfaction Research based project

Work environment Excellent Good Bad

Percentage 34 66 0

7. How do you feel about the work environment?

0 20 40 60 80

EXCELLENT

GOOD

BAD

34

66

0

WORK ENVIRONMENT (%)

Percent

There are 34% respondents who replied that work environment is excellent.

There are 66% respondents who replied that work environment is good.

No one replied that work environment is bad. PROJECT BY :- HARSH (MBA-CKSVIM) 28

Page 29: Job satisfaction Research based project

Training program satisfied dis satisfied

Percentage 86 14

8. Are you satisfied with the training program conducted in Elecon?

0

20

40

60

80

100

SATISFIED DIS-SATISFIED

86

14

TRAINING PROGRAM(%)

Percent

There are 86% respondents who are agree that their training program is satisfied.

There are 14% respondents who are not agreeing with training program PROJECT BY :- HARSH (MBA-CKSVIM) 29

Page 30: Job satisfaction Research based project

welfare facility Highly dissatisfy dissatisfy Highly satisfy satisfy

Percentage 02 0 30 68

9. Are you satisfied with welfare facilities provided by Elecon?

010203040506070

HIGHLYDIS

SATISFY

DISSATISFY

HIGHLYSATISFY

SATISFY

2 0

30

68

WELFARE FACILITIES (%)

Percent

There are 68% respondents who are satisfied with welfare facility.

There are 30% respondents who are highly satisfied.

There are 2% respondents who are highly dis satisfied PROJECT BY :- HARSH (MBA-CKSVIM) 30

Page 31: Job satisfaction Research based project

Performance

appraisal

Highly dissatisfy dissatisfy Highly satisfy satisfy

Percentage 2 4 20 74

10. Are you satisfied with the performance appraisal system of Elecon?

0

20

40

60

80

HIGHLY DISSATISFY

DIS SATISFY HIGHLYSATISFY

SATISFY

2 4

20

74 P.A SYSTEM (%)

Percent

There are74% respondents who are satisfy with the performance appraisal system.

There are 20% respondents who are highly satisfied with the P.A system.

There are 4% respondents who are dissatisfied with the Performance appraisal system.

There are 2% respondents who are highly dis satisfy with the Performance appraisal system. PROJECT BY :- HARSH (MBA-CKSVIM) 31

Page 32: Job satisfaction Research based project

Medical facility Highly dis satisfy Dis satisfy Highly satisfy satisfy

Percentage 2 0 22 76

11. Are you satisfied with the medical facilities provided by the company?

2

0

22

76

0 20 40 60 80

HIGHLY DISSATISFY

DIS SATISFY

HIGHLYSATISFY

SATISFY

MEDICAL FACILITY (%)

Percent

There are 76% respondents who are satisfied with medical facility.

There are 22% respondents who are highly satisfied.

There are 2% respondents who are highly dis satisfy with reward system. PROJECT BY :- HARSH (MBA-CKSVIM) 32

Page 33: Job satisfaction Research based project

Job

responsibility

strongly dis

agree

Disagree strongly agree agree

Percentage 0 2 28 70

12. Do you agree that your superior clearly defines your job responsibility?

0 20 40 60 80

STRONGLY…

DISAGREE

STRONGLY…

AGREE

0

2

28

70

CLARIFICATION OF JOB RESPONSIBILITIES (%)

Percent

There are 70% respondents who are agree with that their superior clearly defines job

responsibility.

There are 2 % respondents who are disagreeing.

There are 28% respondents who are strongly

PROJECT BY :- HARSH (MBA-CKSVIM) 33

Page 34: Job satisfaction Research based project

Supervision Highly dis satisfy Dis satisfy Highly satisfy satisfy

Percentage 0 02 36 62

13. Are you happy with degree of supervision, supervisor’s knowledge and

suggestions given to you?

0 20 40 60 80

STRONGLY…

DISAGREE

STRONGLY…

AGREE

0

2

36

62

SUPERIOR SUGGESTIONS (%)

Percent

There are 62% agree with supervision & their knowledge and suggestions.

There are 36% strongly agree

There are 2% disagree PROJECT BY :- HARSH (MBA-CKSVIM) 34

Page 35: Job satisfaction Research based project

Challenging tasks strongly dis

agree

Disagree strongly agree agree

Percentage 2 30 28 40

14. Do you think that your work includes challenging tasks

0 10 20 30 40

STRONGLY DISAGREE

DISAGREE

STRONGLY AGREE

AGREE

2

30

28

40

CHALLENGEIN TASK (%)

Percent

There are 40% respondents who are agreed.

There are 30 % respondents who are disagreeing.

There are 28% respondents who are strongly agreed.

There are 2% respondents who are strongly disagreeing.

PROJECT BY :- HARSH (MBA-CKSVIM) 35

Page 36: Job satisfaction Research based project

Assignment of work strongly dis

agree

Disagree strongly agree agree

Percentage 2 2 30 66

15. Do you think that your work is assign to you as per your skill and ability?

0 10 20 30 40 50 60 70

STRONGLY DISAGREE

DISAGREE

STRONGLY AGREE

AGREE

2

2

30

66

JOB ASSIGNMENT (%)

Percent

There are 66% respondents who are agree with that assignment of the work is as per their

skill & ability.

There are 2% respondents who are disagreeing.

There are 30% respondents who are strongly agreed.

There are 2% respondents who are strongly disagreeing

PROJECT BY :- HARSH (MBA-CKSVIM) 36

Page 37: Job satisfaction Research based project

Supervisor’s encouragement strongly dis

agree

Disagree strongly agree agree

Percentage 0 6 40 54

16. Do you think that your supervisor encourages high achievement by

reducing the fear of failure?

0

20

40

60

STRONGLYDISAGREE

DISAGREESTRONGLY

AGREE AGREE

0 6

40 54

ENCOURAGEMENT BY SUPERVISIOR (%) Percent

There are 54% respondents who are agree with that their supervisor encourages high

achievement by reducing fear of failure.

There are 6% respondents who are disagreeing.

There are 40% respondents who are strongly agreed. PROJECT BY :- HARSH (MBA-CKSVIM) 37

Page 38: Job satisfaction Research based project

Supervisor shaping

attitude

strongly dis

agree

Disagree strongly agree agree

Percentage 0 2 34 64

17. Do you agree that your superior takes responsibility for shaping the

attitudes and relationships within department?

0

20

40

60

80

STRONGLYDISAGREE

DISAGREE STRONGLYAGREE

AGREE

0 2

34

64

SHAPING THE ATTITUDE BY SUPERIOR (%)

Percent

There are 64% respondents who are agreeing with that their superior takes responsibility

for shaping the attitudes and relationships within department.

There are 2% respondents who are disagreeing.

There are 34% respondents who are strongly agreed. PROJECT BY :- HARSH (MBA-CKSVIM) 38

Page 39: Job satisfaction Research based project

Communication

strongly dis agree Disagree strongly agree agree

Percentage 0 0 30 70

18. Do you feel that work allotted to you is clearly communicated by your superior?

0

20

40

60

80

STRONGLYDISAGREE

DISAGREE STRONGLYAGREE

AGREE

0 0

30

70

CLEARLY COMMUNICATED WORK (%) Percent

There are 70% respondents who are agree with that their superior clearly communicated

about work allotted.

There are 30% respondents who are strongly disagreeing. PROJECT BY :- HARSH (MBA-CKSVIM) 39

Page 40: Job satisfaction Research based project

Supervisor takes good

care of problems

strongly dis agree Disagree strongly agree agree

Percentage 0 0 34 66

19. Do you think that the supervisor take good care of the problems of the

employees & tries to solve them with proper counseling?

010203040506070

STRONGLYDISAGREE

DISAGREE STRONGLYAGREE

AGREE

0 0

34

66

PROBLEM SOLVING (%)

P…

There are 66% respondents who are agree with that the superior takes good care of

employees problems & try to solve it.

There are 34% respondents who are strongly agreed PROJECT BY :- HARSH (MBA-CKSVIM) 40

Page 41: Job satisfaction Research based project

particulars Better work

environment

Salary

structure

Social

value

Job

security

Retirement

benefit

All of

above

Percentage 14 6 20 12 6 42

20. Which factor attract you to be a loyal employee in ELECON?

14

6

20

12 6

42

LOYALTY OF EMPLOYEES (%)

BETTER WORKENVIRONMENT

SALARY STRUCTURE

SOCIAL VALUE

JOB SECURITY

RETIREMENT BENEFITS

ALL OF THE ABOVE

PROJECT BY :- HARSH (MBA-CKSVIM) 41

Page 42: Job satisfaction Research based project

There are 14% respondents who are loyal to their co. because of better work

environment.

There are 6% respondents who are loyal to their co. because of salary structure.

There are 20% respondents who are loyal because of social value.

There are 12% respondents who are loyal because of job security.

There are 6% respondents who are loyal because of retirement benefit.

There are 42% respondents who are loyal because of all of above particulars.

PROJECT BY :- HARSH (MBA-CKSVIM) 42

Page 43: Job satisfaction Research based project

RESULTS AND FINDINGS

&

PROJECT BY :- HARSH (MBA-CKSVIM) 43

Page 44: Job satisfaction Research based project

In ELECON, 40% employees are working in same company between 6-10 years.

In ELECON, there are 54% of employees who are graduate.

In ELECON, there are 34 % of employees who are said that their work environment

is excellent, 66 % said it’s good.

There are 86 % employees who are satisfied & 14% employees are dissatisfied with the

training program conducted in ELECON.

There are 68% employees who are satisfy & 2% highly dissatisfy, 30% highly satisfy

with the welfare facilities

There are 74% employees who are satisfy & 4% dissatisfy, 20% highly satisfy & 2%

highly dissatisfy with the performance appraisal system

There are 62% respondents agreed & 2% disagreed, strongly agreed 36% with the

degree of supervision, supervisor’s knowledge and suggestions given to them. PROJECT BY :- HARSH (MBA-CKSVIM) 44

Page 45: Job satisfaction Research based project

There are 76% employees who are satisfy, 2% highly dissatisfy & 22% highly satisfy

with medical facilities.

There are 70 % employees who are agree, 2% disagree, 28% strongly agree with that

their superior clearly defines their job responsibilities.

There are 40% employees agree , 30% disagree & 28% strongly agree & strongly

disagree 2% with that their work includes challenging tasks

There are 66% employees agree, 2% disagree, 30% strongly agree & 2% strongly

disagree with that their work assign to them as per their skill & ability.

There are 54% respondents agree, 6% disagree, and 40% strongly agree with that their

superior encourages high achievement by reducing the fear of failure.

There are 64% respondents agree, 2% disagree, and 34% strongly with their superior

takes responsibility for shaping the attitudes and relationships within department. PROJECT BY :- HARSH (MBA-CKSVIM) 45

Page 46: Job satisfaction Research based project

There are 70% respondents agree, 30% strongly agree with that work allotted to them

is clearly communicated by their supervisor.

There are 66% respondents agree, 34% strongly agree with that their supervisor takes

good care of the problems of the employees & tries to solve them with proper

counselling.

There are 14% respondents satisfy with better work environment, 6% satisfy with

salary structure, 20% satisfy with social value , 12% satisfy with job security, 6%

satisfy with retirement benefits & 42% satisfy with all the above matters & because of

that they are loyal to ELECON.

PROJECT BY :- HARSH (MBA-CKSVIM) 46

Page 47: Job satisfaction Research based project

CONCLUSION

&

SUGGESTION

&

PROJECT BY :- HARSH (MBA-CKSVIM) 47

Page 48: Job satisfaction Research based project

The work environment is good.

The employees also feel secure in their job.

The 14% employees disagree with training program conducted by

ELECON, so give little concentration on that.

The welfare facility is also good.

The 6% employees are dissatisfied with the performance appraisal system

of ELECON.

The work environment is also satisfied.

The 2% employees are dissatisfied with supervisor’s knowledge & degree of

supervision.

2% employees are dissatisfied with the medical facilities provided by

company but co. need not improve. PROJECT BY :- HARSH (MBA-CKSVIM) 48

Page 49: Job satisfaction Research based project

Most of the employees are agree with that their superior clearly defines their

job responsibility.

32% employees are disagreeing with that their work includes challenging

tasks.

The employees are agree with that their contribution is recognized & also

assign work as per their skill & ability.

6% employees said that their superior do not encourage them for high

achievement.

No one said their superior do not take care of problems & tries to solve it.

PROJECT BY :- HARSH (MBA-CKSVIM) 49

Page 50: Job satisfaction Research based project

The 4% employees are disagreed with that the work is assign as per skill and

ability, so it needs to be improve.

Overall ELECON is the best place to work or doing job. It is good rating

company as per my research.

PROJECT BY :- HARSH (MBA-CKSVIM) 50

Page 51: Job satisfaction Research based project

PROJECT BY :- HARSH (MBA-CKSVIM) 51