joe barrett target resume
TRANSCRIPT
Joe Barrett (208) 930-0364
SUMMARY OF QUALIFICATIONS
Innovative mind with knack for finding resolutions to problems
Skilled and fluent in oral and written communication, including public speaking
Efficient in multitasking with an eye for details and an ear for understanding
Proven reliability, placed with responsibility of individually operating remote offices
Tactful and Empathetic in relations with clients and coworkers
Awarded twice for outstanding customer service
RELEVANT EXPERIENCE
Case Management
Offered quality career and academic guidance to case load of up to 68 participants
Discovered and practiced creative ways to guide and assist people thorough various obstacles
Utilized reflective listening to determine needs and find solutions
Made difficult decisions and enforced them based on observation and sound judgment
Instructed various job readiness classes, sometimes on short notice and with little preparation
Client Services
Executed multiple tasks simultaneously in office that assists over 100 people per day
Greeted and directed clients in friendly and courteous way, even in escalated cases
Assisted with various client needs, including enforcement of rules and supervision
Presented and taught career related and behavioral health information in group settings
Administrative/ Clerical
Created, organized, and maintained important files and documentations
Communicated with employers, professors, and behavioral counselors as needed
Utilized variety of office equipment and computer software to perform various tasks
EMPLOYMENT HISTORY
Case Manager Goodwill Working Solutions 11/2013-09/2016
CM Tech Goodwill Working Solution 10/2013-11/2013
Participant Advisor Goodwill Working Solutions 6/2013-10/2013
Care Team American Behavioral Health Systems 05/2010-06/2011
Academic Advisor Eastern Washington University 01/2007-06/2011
EDUCATION
Bachelor of Science in Applied Psychology Eastern Washington University 2007
Magna Cum Laude and National Dean’s List
Certificate in Office Assistance Spokane Falls Community College 2000 3.9 GPA