Johanna Smith 7905 Shiny Meadow Lane Charlotte, NC 28215

Email: jsmithaudit78@gmail.com Phone: (704) 264-7768

Objective

To acquire a position with a well-established organization, to be a part of an accomplished and driven team environment, that will lead to a lasting relationship in the accounting and or auditing field.

Education

Jan 11’- Dec 14’ University of North Carolina Charlotte Charlotte, NC

Bachelors of S cience in Accounting

Experience

Aug 01’- May 05’ Wide Shoe Warehouse Raleigh/Charlotte, NC

S tore Manager

Generated & implemented systems of internal control procedures Daily reconciliation of accounts Oversee human resource responsibilities Maintained a quality driven staff Enforcement of store and companywide policies and procedures Established bi-weekly/monthly quotas based upon current sales trends Set bi-weekly/monthly quotas based on previous years’ data Supervised merchandising of products according to current sales trends & applicable quotas Implementation of inventory control procedures

Assistant Store Manager

Assisted owners with daily reconciliation of accounts Aided owners in human resource operations Trained employees Reinforced policies and procedures alongside owners Implemented internal procedures Supported the owners with procurement responsibilities Assisted owners with inventory control procedures Supported owners with continuous promotions of sales Promoted in May 2004 to Store Manager of Charlotte, NC location

Customer Service Representative

Specialized in customer relations Shadowed owners in product placement according to planograms Provided superior customer care Assisted owners with selection of products from various vendors Expedited alongside owners with daily cash flow procedures Promoted in January 2003 to Assistant Store Manager of Raleigh, NC location

Nov 99’- Mar 01’ Hecht’s Cary, NC

Manager in Training

Exceeded department monthly sales goals Assisted with daily reconciliation of cash flow procedures Supported department managers with daily operating procedures Worked alongside department managers in customer relations Collaborated with department managers in enforcement of policies and procedures Assisted with employee training

Customer Service Representative

Specialized in customer personalization Merchandised products according to specified planogram Assisted manager with daily cash flow procedures Promoted in January 2000 to Manager in Training

Feb 97- Nov 99’ Heilig-Meyers Garner, NC

As s istant Credit Manager

Enforcement of company policies and procedures Managed daily credit processing Supervised collection representatives Enforced collection laws Performed collections on delinquent accounts Administered repossession procedures Supported the Warehouse Manager with product matters Assisted the credit manager with preparation of court documents Collaborated with the store manager on procurement procedures

Customer Service Representative

Daily cash reconciliation Assisted managers with credit application process Provided customer care Responsible for current accounts Promoted in December 1997 to Assistant Credit Manager

References

References are available on request.