johnson fleming, a leading workplace pensions and employee benefits specialist

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Recruit Reward Retain Helping you create the perfect employee benefits package

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Page 1: Johnson Fleming, a leading workplace pensions and employee benefits specialist

RecruitRewardRetainHelping you create the perfect employee benefits package

Page 2: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

A message from SimonHere at Johnson Fleming we adopt a pro-active approach and offer innovative solutions that make a difference to our clients, ensuring we are there at every step of the process for them, their business and their employees.

We understand that ensuring our customers are happy and putting their needs first means they’ll return to us; excellent service is as important as acquiring new clients.

Simon FletcherCEO

Page 3: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Whether you are looking for advice and guidance on setting up a scheme,

financial education for your workforce or a review

of your entire employee benefits package – we are here to help.

Page 4: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

Saving you time

Pension scheme administrators are facing increasing pressures, driven by legislative changes such as auto-enrolment and meeting member service quality expectations. Outsourcing your pension administration allows you to realign your internal resources and focus on your business.

Reducing your risk

Given the risks and financial penalties associated with non-compliance of your employer duties, you should treat the selection of schemes and associated services available in today’s market very carefully.

You need to ensure that what you are choosing is right for your business; when you outsource your workplace pension duties, you also outsource some of the risk.

Workplacepensions

“Very supportive, very experienced, very knowledgeable; Johnson Fleming provide advice to the business and our employees; communicating at every opportunity which saves time and resource for us and is hugely important.”

Chris Kent, HR DirectorBilfinger GVA

Page 5: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

Helping your business with...

Administration

We offer a fully outsourced solution that provides complete management of your pension scheme, designed to integrate with your internal processes. We become a partner to your business and not just another supplier, giving you the confidence that all tasks will be delivered accurately and on time.

GovernanceAll pension schemes should be designed, and be capable of delivering good member outcomes. We provide a comprehensive view of your scheme profile, identifying performance and member engagement; creating a framework which allows you to review it regularly and produce reports which supply a full audit history.

Education

Our strategy is not just simply communication; we educate members throughout their work life journey. From joining through to retirement, we provide financial education using the most appropriate methods for your workforce, ensuring your employees are able to make informed decisions to achieve their retirement goals.

Auto-enrolment

Using our in-house administration platform inform+equip, we’ve taken some of the UK’s largest employers through auto-enrolment and, more recently, we have introduced a number of solutions to meet the needs of smaller and medium sized employers.

Business consultancy

Our consultancy team has over 100 years’ experience in the financial services sector. They work closely with you to understand your business and the challenges it faces. They use this information to create and deliver sustainable group pension and employee benefit solutions. You will receive ongoing advice on regulatory changes, retirement and transfer options, as well as pension, benefit and auto-enrolment administration processes to help you achieve your business goals and legislative obligations.

...we add value through the services we provide

Page 6: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

A healthy workforce

The correct healthcare benefits can help you to recruit and retain staff, and lead to a healthier workforce. We obtain the best pricing and scheme structures to create employee benefits packages that are right for your business and your employees.

A happy workforce A robust employee benefits programme provides support and peace of mind. By introducing benefits such as Group Income Protection, you benefit by having a third party carrying out assessments of absent employees and providing supporting services as appropriate. Your employees benefit with their recovery and return to work and, additionally, payment of an income if absence is longer-term.

The drivers to the success of your benefits are supporting retention, engagement, motivation and loyalty. Providing benefits that your employees value is something you should be proud of.

“By simply promoting good health among employees and creating a positive environment for work, you could reduce staff turnover and recruitment costs.”

Mark DonaldsonPH&W Customer Service Manager

Protection, health and wellbeing

Page 7: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

Benefits health check

We firmly believe that in order for you to be getting the best from your benefits you should assess them regularly. We offer a benefits health check, which reviews your current offering as a whole and looks to maximize the potential of the scheme by aligning products; strengthening the proposition for your employees and identifying cost savings for your business.

We will structure, administer and govern your scheme tailored to your company needs. This can include:

• Group Income Protection (GIP) • Group Life Assurance (GLA)• Group Critical Illness• Private Medical Insurance (PMI)• Health screening• Dental / Optical• Hospital cash plans• Wellbeing - including counselling• Employee Assistance Programmes (EAP)• Child care vouchers• Cycle to work schemes• Occupational Health.

Helping your business with...

Page 8: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Individual retirement planningFor your employees

Our sister company, Johnson Fleming Future Life Planning was launched to further help our clients support their employees. Our aim is to educate and engage with them, helping them to understand the need to save for retirement.

We aim to deliver the best financial education training to your employees, our approach; from joining through to retirement, supporting employees on their work life journey is recognised by our clients as a benefit that is not commonly offered.

We’re proud of our individual retirement planning advice. We do not view it as a one-off exercise; it is an ongoing process with the goal of achieving good member outcomes.

“At Johnson Fleming Future Life Planning we love helping our clients and their families to live the life they want, confident that they have enough money to do this, whatever happens.”

Simon ThorpeHead of Future Life Planning

Recruit, reward, retain

Page 9: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

Financial education

We work with you to implement a communications strategy, which incorporates face-to-face support, as well as webinars, and access to online content. These communications embed a strong understanding of the levels of investment needed for retirement, as well as the options available, encouraging your employees to think more about their retirement planning and how to take action.

“I think it’s good that our employer reviews the market and ensures the pension is up to the standards required.”

“The presentation, followed by the one to one [meeting] was the optimum communication method. It was perfect.”

Employee feedbackFinancial education seminar

Helping your employees with...

Page 10: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

A wealth of experienceOur people Johnson Fleming has achieved Investors in People accreditation. We are proud of this internationally recognised standard which defines what it takes to lead, support and manage people successfully for sustainable results. We believe it adds true value to our business in making the most effective use of the talents, skills, knowledge and abilities of our people.

We have also achieved Best Companies 2 star accreditation which further demonstrates outstanding levels of engagement within our organisation.

Our service

Our ongoing commitment to customer service is recognised by the Institute of Customer Service (ICS). We’ve achieved world-class accreditation – the highest in the Financial Services sector, and we were also announced as a Finalist in the UK Customer Satisfaction Awards 2015.

Our commitment

Johnson Fleming promotes and supports Pension Quality Mark (PQM). Our “Friend” status demonstrates this and many of our clients have gained PQM and PQM+ with our assistance.

Page 11: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

Our clients

We have the privilege of working with some of the UK’s most well-known and respected companies.

Recreate LOGO

Page 12: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

It really does matter

Johnson Fleming was established with the goal of putting client experience and customer service at the heart of everything we do. We believe it is this service that differentiates us from our competitors.

“We always strive to put our customers at the centre of all that we do, and endeavour to instill this ethos in everyone here at Johnson Fleming.”

Tom ClaridgeCustomer Services, IT & Systems Director

A business founded on customer service

Page 13: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

What our clients think...Recently we took the opportunity to ask our clients the rather interesting question...

If Johnson Fleming were an animal what would we be?

Page 14: Johnson Fleming, a leading workplace pensions and employee benefits specialist

“Johnson Fleming understands that as a business we are different. They have guided us through the correct processes and have been extremely proactive in helping to ensure we have auto-enrolment absolutely correct. We trust them; they provide sound advice.”

Elizabeth Lake, Finance Director UK & IrelandHugo Boss

Knowledgeablevigilantwise

Friendlyloyalreliable

“Johnson Fleming is vigilant and knowledgeable, they meet all our expectations, they’re always there for us and have enabled us to move to salary sacrifice and go through auto-enrolment with no problems at all.”

David Hately, UK Financial ControllerReynolds and Reynolds

Page 15: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Fast-pacedreliablestrong

Consideredawarealert

“They survey the market place, ensuring they are aware of everything that is going on with our corporate clients and our employees.”

Chris Kent, HR DirectorBilfinger GVA

“We have a good working relationship with Johnson Fleming and are happy with the excellent services provided. The speed of their response is excellent.”

Debbie Goodson, Benefits ManagerThe Economist Group

Page 16: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

What about your adviser?What animal do you think they would be?

Your scheme needs to be relevant, supporting your employees through their work life journey. Do you know what your employees think about your current offering?

By reviewing your adviser and the level of service you receive you may free-up budget to improve the way your business is provided with the support it needs, whether that is in governance, consultancy, administration or member engagement.

Page 17: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

Regular reviews

You need to ensure the service you are receiving is tailored to your needs. A clear and transparent outline of what you are paying for should be provided; detailing all of the options available, ensuring you get the right service at the right price.

By knowing what you have and what works, you can ensure:

• Good levels of member engagement and relevant outcomes

• Measurement against your original objectives• You are meeting your legislative obligations.

Are you getting the best service?

Page 18: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

Do you fancy a coffee?We’d love to talk to you

Let’s meet up and discuss how we can help develop your benefits strategy. Having the correct programme in place will help you to attract and retain staff.

As a company, we strive to help you to understand how your benefits can be used to support your business and your employees, whilst controlling costs.

As one of the UK’s leading workplace pensions and employee benefits specialists we are perfectly placed to assist you.

Page 19: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Helping you create the perfect employee benefits package

Get in touch

01527 571 223

[email protected]

www.johnsonfleming.com

Fleming House, Bromsgrove Enterprise Park, Bromsgrove, B60 3AL

@JohnsonFleming

Call a member of our business development team today to arrange a meeting or discuss your business needs.

Page 20: Johnson Fleming, a leading workplace pensions and employee benefits specialist

Recruit, reward, retain

The benefits outlined are examples of the range of services that Johnson Fleming is able to offer in support of employee benefits and ongoing service. All feedback featured was gathered during a provision of service survey to our clients in 2015. Johnson Fleming Group Limited is authorised as a Firm of Financial Advisers and our permitted business activity is advising and arranging life insurance, pensions, investments and general insurance contracts.All rights reserved. No part of the promotional material may be reproduced or transmitted in any form or for any purpose without the express permission of Johnson Fleming Group Limited. All details are correct at the time of publication. Registered Office: Johnson Fleming Group Limited, Fleming House, Bromsgrove Enterprise Park, Bromsgrove, B60 3AL. Johnson Fleming Group Limited is authorised and regulated by the Financial Conduct Authority. Financial Services register number 599255 see www.fca.org.uk/register for details. Registered in England and Wales No 06272390. Johnson Fleming Group Limited is not regulated for the implementation, maintenance and ongoing development of group pension scheme administration and management software. inform+equip ©2013 Johnson Fleming Group Limited. The information provided relating to inform+equip may be changed without prior notice. Johnson Fleming Limited (FCA 215110) and Johnson Fleming Services Limited (FCA 606750) are Appointed Representatives of Johnson Fleming Group Limited. JF250416