jon maples - the access generation - sic2012

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THE ACCESS GENERATION HOW MEDIA CONSUMPTION IS CHANGING THE WAY WE USE AND THINK ABOUT CONTENT IN OUR LIVES

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Jon Maples, Vice President, Product at Rhapsody The Access Generation The sudden importance of personal media devices like smart phones has driven consumption of content to an all time high. And with nearly unlimited access to content—from music to books to video—its place in our lives has changed. Through his experience building digital music products and services, Jon Maples has a front row seat to how Rhapsody’s unlimited catalog and around-the-clock access have not only lead to a behavioral changes, but a change in how we identify with, consider and value content in our lives.

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Page 1: Jon Maples - The Access Generation - SIC2012

THE ACCESS

GENERATIONHOW MEDIA CONSUMPTION IS

CHANGING THE WAY WE USE AND

THINK ABOUT CONTENT IN OUR

LIVES

Page 2: Jon Maples - The Access Generation - SIC2012

LISTEN.COM (1999)

Page 3: Jon Maples - The Access Generation - SIC2012

RHAPSODY THROUGH THE YEARS

Page 4: Jon Maples - The Access Generation - SIC2012

RHAPSODY “PORTABLE” MUSIC

CIRCA 2006

+

Page 5: Jon Maples - The Access Generation - SIC2012
Page 6: Jon Maples - The Access Generation - SIC2012

MOBILE DEVICES +

UNLIMITED CONTENT =

EXPLOSION OF

MEDIA

CONSUMPTION

Page 7: Jon Maples - The Access Generation - SIC2012
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SMARTPHONE SATISFACTION

JP POWER & ASSOCIATES, SEPT 2012

Page 11: Jon Maples - The Access Generation - SIC2012

1 B I L L I O N A C T I V E S M A R T P H O N E S

WORLDWIDE SMARTPHONE SALES

Page 12: Jon Maples - The Access Generation - SIC2012

FLAT WORLD 2.0 CONNECTIVITY +

MOBILE + CLOUD =

WORLDWIDE

COMPETITION

Page 13: Jon Maples - The Access Generation - SIC2012
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2011TRANSACTION &

PERFORMANCE

TOTALS

Overall Albums 331,000,000

CD

Digital Albums

Vinyl Albums

Other Albums

Digital Tracks 1,271,000,000

Streaming 21,000,000,000

Airplay

Radio Spins

Radio Audience

TV Video Spins

158,000,000

842,000,000

,000

753,000

Nielsen will capture more than

30 BILLIONStreams & Transactions in 2012

Sales through 1/3/2011-

1/1/2012 (52 Weeks).

Streams include: Yahoo!,

AOL, Napster, Rhapsody,

Slacker, MediaNet,

Guvera, Thumbplay, Vevo,

Akoo, and others. Airplay

inlcude: US Terrestrial,

Satellite, and TV Video.

Slide format stolen

directly from Jay

Frank’s awesome

Breakthrough Trends

in the Music Industry

New Music Seminar

preso, which you can

read here.

227,000,000

103,000,000

2,900,000

81,000

Page 16: Jon Maples - The Access Generation - SIC2012

• Have always-connected devices

combined with unlimited access changed

how we listen?

• Has it changed the importance of music

in our lives?

• Do we relate to music and artists who

create it differently?

• And have these changes made artists

rethink about the way they make music

and relate to fans?

TODAY’S QUESTIONS

Page 17: Jon Maples - The Access Generation - SIC2012

MUSIC LISTENING ZONE

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Page 20: Jon Maples - The Access Generation - SIC2012

SOUNDING BOARD

LISTENING BEHAVIORIN THE PAST 18 MONTHS:

-LISTENED TO MUSIC CLASSIFIED IN ALL 20 TOP LEVEL GENRES

-AVERAGED LISTENING TO MUSIC CLASSIFIED IN 151 DISTINCT SUB-GENRES

-SAMPLE LIKE CRAZY TO SEE IF THEY LIKE A SONG OR STYLE

-AVERAGE OVER 500 DISTINCT TRACKS

-LARGE PORTION OF CUSTOMERS AVERAGE OVER 1800 DISTINCT TRACKS

Page 21: Jon Maples - The Access Generation - SIC2012

KEY RHAPSODY METRICSPLAYS PER USER

Page 22: Jon Maples - The Access Generation - SIC2012

KEY RHAPSODY METRICSDAYS OF PLAY

Page 23: Jon Maples - The Access Generation - SIC2012

ETHNOGRAPHIC STUDY

STUDIED 36 DIGITAL MUSIC LISTENERS

OVER A PERIOD OF SIX WEEKS

THREE PHASES

• DIARY STUDY OF PEOPLE’S LISTENING

HABITS

• ONE ON ONE INTERVIEWS IN

SUBJECT’S HOMES

• GROUP GATHERINGS TO TALK ABOUT

MUSIC’S ROLE IN THEIR LIVES

CONDUCTED BY STORYLINE RESEARCH AND PRODUCTIONS

Page 24: Jon Maples - The Access Generation - SIC2012

MUSIC AS CURRENCY

Page 25: Jon Maples - The Access Generation - SIC2012

SHARING BEFORE

Page 26: Jon Maples - The Access Generation - SIC2012

SHARING TODAY

Page 27: Jon Maples - The Access Generation - SIC2012

2011TRANSACTION &

PERFORMANCE

TOTALS

Overall Albums 331,000,000

CD

Digital Albums

Vinyl Albums

Other Albums

Digital Tracks 1,271,000,000

Streaming 21,000,000,000

Airplay

Radio Spins

Radio Audience

TV Video Spins

158,000,000

842,000,000

,000

753,000

Nielsen will capture more than

30 BILLIONStreams & Transactions in 2012

Sales through 1/3/2011-

1/1/2012 (52 Weeks).

Streams include: Yahoo!,

AOL, Napster, Rhapsody,

Slacker, MediaNet,

Guvera, Thumbplay, Vevo,

Akoo, and others. Airplay

inlcude: US Terrestrial,

Satellite, and TV Video.

Slide format stolen

directly from Jay

Frank’s awesome

Breakthrough Trends

in the Music Industry

New Music Seminar

preso, which you can

read here.

227,000,000

103,000,000

2,900,000

81,000

Page 28: Jon Maples - The Access Generation - SIC2012

IS VARIETY THE NEW MUSIC

IDENTITY?

HUGE CATALOGS OF MUSIC +

ALWAYS AVAILABLE PERSONAL

DEVICES +

EASY PERSONAL AND BROADCAST

SHARING =

MASSIVELY INCREASED

ECLECTIC LISTENING

Page 29: Jon Maples - The Access Generation - SIC2012

“I HAVE A THEORY ALL THE GENRES IN MUSIC ARE COAGULATING INTO ONE BIG MONOGENRE”-KYLE CORONEOS

SAVING COUNTRY MUSIC IN THE NY TIMES

HOT 100

Page 30: Jon Maples - The Access Generation - SIC2012

GENRE COAGULATORS

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GENRE BENDING LAST GENERATION

AEROSMITH AND RUN DMC CHRIS GAINES

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MUSIC DISCOVERY AS CRAFT

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COLLECTIONS BEFORE

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COLLECTIONS TODAY

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MUSIC IDENTITY AS AGENCY

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ACCESS TO CATALOG CREATES

LISTENING ISSUES

• CURATION FOR CUSTOMERS

MORE IMPORTANT THAN EVER

• UNLIMITED MUSIC = SHORTER

SHELF LIFE

• MOVING ON TO THE NEXT THING

QUICKER THAN EVER

• CHARTS AND POPULARITY

MORE FLUID?

Page 37: Jon Maples - The Access Generation - SIC2012

“Music technology in some ways appears to have been on a trajectory in which the end result is that it will destroy and devalue itself…. The technology is useful and convenient, but it has, in the end, reduced its own value and increased the value of the things it has never been able [to] capture or reproduce.”