journey to eliminate serious incidents - the …...journey to eliminate serious incidents - the...
TRANSCRIPT
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Journey to eliminate serious
incidents
- the “ExxonMobil way” -
Benedikt Lammerding [email protected]
Supervisor Safety and Risk
ExxonMobil Production Germany (EMPG)
Annual Safety Conference
April 10th, 2014
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Nobody gets hurt!
It´s about people
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Focus Areas
• Life Saving Actions
• Understand key activities with highest consequences
• Hazard Identification & Reduce Risk Tolerance
• Personal Safety Check (PSC)
• Time out for safety
• Approach others
• Managing Higher Risk Activities
• Focus on high potential near misses & incidents
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High Potential Near Miss (HPNM)
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EMPG Safety Statistic 2013
Lost Time
Restricted Work
Medical Treatment
First Aid
Fatalities
No Treatment
Observations
Near Misses
0
0
1
4
18
5
849
7954
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Life Saving Actions (LSA)
Employees & Contractors
• Understand key activities to
safely manage higher risks
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Effectivity of Safety Systems
First Step
• Construction & Design
• Alarm Systems
• Integrity
Processes
Second Step
• Work Authorization
• Roles & Responsibilities
• Risk Assessments
• Critical Procedures
Zeit
People
Third Step
• Human Factors
• Behavior, Mindset & Attitude
• Mgmt, Employees & Contractors
Equipment
“Nobody Gets Hurt”
Number of
Incidents
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High Potential Near Miss (HPNM)
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Equipment Processes People
Hazard Identification & Risk Tolerance
Sufficient mitigation?
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Personal Safety Check (PSC)
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Influencing Factors on Risk Tolerance
Overestimating Capability / Experience
Familiarity with the Task
Seriousness of Outcome
Voluntary Actions and Being in Control
Personal Experience with an
Outcome
Confidence in the Equipment or in
Protection and Rescue
Potential Profit & Gain from Actions
Cost of Non-Compliance
Role Models Accepting
Risk
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Time Out for Safety
• Interrupt and stop work consciously
• Before starting a new step or activity
• When conditions or circumstances have changed
• When deviations from procedure become necessary
• Desired Outcome:
• Reduce stress & human errors
• Raise concentration
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Approaching Others
• See • Identify risks & hazards
• Understand • Stop work, think and act
• Discuss • Communicate (DISC-types)
• Agree • Change behavior - reduce risk
• Share • Report learnings & near miss
• Receive positive feedback
Employees & Contractors
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DISC – Personality Types
people oriented
D I
C S
task oriented
reserved
outgoing
Dominance • Results
• Competitive
• Direct
Compliance • Accurat
• Cautious
• Contemplative
Influence • Enthusiasm
• Friendly
• Optimistic
Steadiness • Patient
• Modest
• Sincerity
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Communication Concept
Train & Coach
Contractors & Employees
- Peer to Peer - Trust
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Count the number of `F`s
FINISHED FILES ARE THE
RESULT OF YEARS OF SCIENTIFIC
STUDY COMBINED WITH THE
EXPERIENCE OF YEARS
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Consider Human Errors
FINISHED FILES ARE THE
RESULT OF YEARS OF SCIENTIFIC
STUDY COMBINED WITH THE
EXPERIENCE OF YEARS
Result: 6 F
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Managing Higher Risk
Where are all
the other
diamonds?
How would you
react?
Focus on high potential near miss
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Nobody gets hurt!
Safety Culture
It´s about people