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    Small Rural Marketing

    Speaker: Joyce Hill-CooleyBC-HIS, RN, COHC

    Franchisee, Manager

    Miracle-Ear

    Franchise 39726 Locations Total3 Full Time Offices3 Satellite Offices

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    Marketing/Advertising

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    Target Population

    Perryville Farmington Cape Girardeau

    0

    2000

    4000

    6000

    8000

    10000

    12000

    1400016000

    18000

    5698

    17000

    13480

    Target Population

    Location

    Amount

    .

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    Competitors

    Perryville Farmington Cape Girardeau0

    1

    2

    3

    4

    5

    6

    7

    8

    3

    5

    7

    Competitors Per Location

    Location

    #ofCompetitors

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    2012 Budget

    Percentage by Vendor

    Miracle-Ear -NMF, 7%

    Direct Mail, 50%

    Billboard/Van, 3%

    Newspaper, 25%

    Promotional Items, 3%Local , 3%

    CRM, 2%Yellow Page Phonebooks , 5%

    TV, 3%

    Avdertising Budget 2012

    by Vendor

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    All data came from

    Jan 1st May 31st 2012

    $200,011

    48%

    $169,86040%

    $50,552

    12%

    Total Amount o Net evenuebetween the offices

    Cape Girardeau

    Farmington

    Perryville

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    % of Advertsing CostsCape Girardeau = 16.3%

    Farmington = 13.05%

    Perryville = 20.7%Combined = 15.5%

    Cape Girardeau Farmington Perryville0

    50000

    100000

    150000

    200000

    250000

    Total Advertsing Cost to Net Revenue per Location

    Advertising Costs

    Net Revenue

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    % of Total Sales per

    Vendor/Advertisement

    Audio Care 24%

    CAM 1%Mail South 2%

    CRM Trade-Up 2%

    Joyce Letter 4%

    Phonebook 4%

    Newspaper 1%

    Signs 3%

    Van 3%Coupon Book 1%

    % of Unit Sales per Vendor

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    % of Total Sales without Direct

    Advertising Costs

    Aftercare 30%

    Consumer referral 4%

    Location/Walmart 3%

    Telemarketing 6%

    Hear PO 2%

    Physician Referral 4%

    Managed Care 2%

    Grassroots 3%

    % of Sales without Direct Advertising Costs

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    Sign Outside Walmart on Building

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    Sign Inside Farmington Walmart

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    Ditch Sign outside Walmart

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    Standing Signs outside Walmart

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    Free Hearing Test

    Signs outside the building

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    Ditch Sign near Road - Perryville

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    Sign Outside of Cape Office

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    Senior Citizen Transit Van-

    Drives in Cape Girardeau

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    Billboard- Cape Girardeau

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    JOLENE!

    A crash dummy, witha sound level meterbuilt inside and an earthat you can connect

    to and educate localschools on soundsand keeping their earssafe around loud

    noises

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    Jolene at an educational event

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    Winner of Coloring Contest

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    Winning Picture and Essay

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    Education Program to Health

    Care Workers on Hearing Aids

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    In East Perry Fair Parade

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    East Perry Fair Booth

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    Booth with raffle

    l

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    Picture Booth at East Perry Fair

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    Front of CA Mailer

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    Back of CA Mailer

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    Customer Appreciation Day-Fire

    Truck with local Day Care Center

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    Local Emergency response Units

    Came to Educate

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    Customer Appreciation Day -

    Lunch Time!