JOSHUA STEVENS stevensjd@outlook.com

757.710.4614 EDUCATION:

James Madison University, Harrisonburg, VA Bachelor of Science, Media Arts and Design – May 2013

Concentration: Converged Media Minor: Music Industry

EXPERIENCE: Avail Vapor, Norfolk, VA Store Sales Manager, Jul 15 – Present

• Used information gained from meaningful, rapport-building conversations with customers to provide advice centered around their needs, with a deep knowledge of our products

• Strategically analyzed and maintained inventory by keeping spreadsheets of the stock in store, while also implementing new techniques to optimize efficiency and accuracy

• Coached employees, based on the individual’s learning style in order to ensure a common understanding and culture that inspired company loyalty and energized performance

Verizon FiOS, Virginia Beach, VA Territory Manager, Sept 14 – Apr 15

• Executed sales strategies in designated territory to attain new business • Networked with home owners organizations and property owners to increase FiOS penetration rates • Used communicative skills to provide a lucid and enticing presentation of the product, with attention to brevity

Personal Touch Home Health and Hospice, Norfolk, VA Patient Care Coordinator, Aug 13 – Jul 14

• Marketed company services to doctors, hospitals, and nursing facilities to increase brand recognition • Built relationships between the company and potential clients to facilitate excellent care for patients • Used networking skills to continue business relationships to augment brand loyalty

At Home Healthcare, Exmore, VA Office Assistant, Aug 09 – Aug 10

• Optimized office performance through organizational skills, filing patient medical records, answering phone calls and messages, corresponding with clients through post, faxes, and e-mail

P.C. Enhancements, Exmore, VA Computer Technician, Aug 08 – Aug 09

• Repaired and maintained devices through my knowledge and understanding of IT and computer systems • Analyzed complex issues to create innovative solutions to solve problems, even with limited resources

INVOLVEMENT: Theta Chi Fraternity, James Madison University Executive Officer, 2013 Brother, Sept 2010 – Present

• Created and maintained positive social relationships and reputation among other Greek and campus organizations as Public Relations Chairman

• Maintained chapter budget and funds • Contacted and initiated interactions between Alumni and current chapter members • Participated in community outreach programs such as Relay for Life, Habitat for Humanity Builds, and roadside

clean-up for Adopt a Highway • Attended the Theta Chi Initiative Academy for leadership and officer development and training

SKILLS: Mac/PC Hardware ««««

Mac/PC Software «««« Photoshop «««

InDesign «« CSS/HTML ««««

Web Design «««« Customer Service «««««

Management «««««