Juan Estrada(214) 566-5539 ● juanjestrada33@gmail.com ● Dallas, TX 75212

QualificationsOver 18 years of goal driven experience in reducing and managing accounts receivables. Self-motivated individual with strong leadership skills. Develops innovative strategies to get the job done efficiently, while maintaining superior customer service skills within the business as well as with the client. Industry experience in information technology, advertisement and construction.

Proven Expertise Exceptional

organizational and analytical skills with strong attention to detail

Outstanding communication and customer service skills

Results-oriented leader and problem solver at multiple levels

Cash forecasting and account reconciliation

Order to Cash Skillful reduction of past due payables and receivables

Credit investigation

Career HistoryPresidio Networked Solutions Group, LLC September 2007 – April 2016 Regional Credit Account Manager Lewisville, TX • Managed an A/R portfolio of $40 million and 150 accounts attaining a DSO of 40 days and

over 90 receivables balance of less than 2%.• Worked with sales teams to ensure proper order entry in an effort to reduce customer billing

issues.• Submitted and managed specific customer system billing requirements and procedures.• Worked with multiple state agencies and City municipalities to ensure proper agreed

contract billings.• Provided detailed inventory shipment details.• Communicated with customers any past due items and effectively resolve any discrepancies.• Monitored customer deductions and other remittance adjustments and communicated

proper payment application to corporate accounting. • Tracked and monitored customer disputed returned items.• Worked with sales and senior management to determine action steps for sever delinquent

accounts.• Prepared and coordinated bad debt reserve and write off recommendations.• Managed lien right notifications, UCC-1 statement filling and outside third party collections.• Prepared and monitored quarterly cash forecast projections for corporate CFO.• Provided monthly sales commission reduction report for regional management teams.

Verizon May 2004 – September 2007 National Receivables Collections Specialist. Irving, TX • Managed national advertising A/R portfolio of $30 million.• Researched and reconciled all open and past due items for multiple accounts on a national

level.• Ensured proper payment application on each payment received and researched any

discrepancies.• Submitted customer ad disputes for research and correction.• Prepared and discussed monthly aging report with management.• Arranged and monitored payment plans for severely delinquent accounts.

Juan Estrada(214) 566-5539 ● juanjestrada33@gmail.com ● Dallas, TX 75212

• Prepared monthly team cash goal.

DuPont Flooring Systems September 2000 – April 2004Commercial Credit & Collections Associate Dallas, TX & Kennesaw, GA • Managed A/R portfolio of $45 million attaining a DSO of 45 days and over 90 receivables

balance of less than 3%.• Responsible for credit and collections procedures in multiple branches across the US.• Ensured proper invoice submission including monthly AIA billing schedules.• Resolved customer billing, shipment and installation issues.• Prepared monthly lien right notification and enforcement.• Scheduled and monitored maintenance contract requirements.• Performed onsite inventory inspections and audits.

NACM CBA Certification