TeamTalkJUNE 4, 2018

Tell us somethinggoodAshley Blythe achieves

ICEA CertificationThe ICEA (International Certified Education Association) motto states that the patient has freedom to make decisions based on knowledge of alternatives in family-centered maternity and newborn care. ICEA philosophy states that the birth of a baby represents the birth of a family. ICEA promotes informed decision-making, evidence-based teaching, and family-centered care. In the past, childbirth educators were not certified in teaching childbirth classes. When Ashley Blythe, RN, BSN, IBCLC, ICCE, accepted the position as T.J. Samson's Childbirth Educator, she said she was informed that she needed to be certified. Ashley said, "There are different pathways to becoming certified, and I chose the traditional pathway which allows me as a nurse to expand my services. First one must become a member of ICEA (International Childbirth Education Association). Second, one must enroll in a standard certification educator workshop to complete 16 contact hours. T.J. Samson sent me to Raleigh, North Carolina for the workshop. Third, one must successfully complete an evaluated teaching series of at least 6 hours. Fourth, one must observe a minimum of two labors and/or births. Last, one applies to take the certification examination and maintain certification."

Ashley says, "As the ICCE (International Certified Childbirth Educator) for T.J. Samson, I hope to provide this service to as many parents as I can reach. Currently, T.J. Samson offers a free 4-week class that allows parents to meet once a week. For the parents who want to take a one-day course, we offer a Saturday course as well."

"Our classes offer education on pregnancy, childbirth, breastfeeding, and newborn care. This class has actually brought in parents who are planning on delivering at other hospitals that don't offer this service or the service isn't free. It makes me so happy after talking to parents that have delivered and I see them breastfeeding, because before the class they weren't going to breastfeed. Also, I love it when a patient tells me that their delivery went great and they are so thankful for the class."

Congratulations on this accomplishment, Ashley! Thank you for the education and care you provide to your patients!

SERVICE EXCELLENCEAwards

DO YOU KNOW SOMEONE WHO EXEMPLIFIES THE VALUES AND

STANDARDS OF THE T.J. PLEDGE?

Nominate your fellow co-workers for one of the TJRH Service Excellence Awards. You may pick up a form outside the hospital cafeteria, print the one in the back of this newsletter, or you can also submit it online via the T.J. Intranet.

Award winners are announced monthly. Thank you for helping us to recognize our employees who strive for Service Excellence!

JUNEJune 6: Looks that Rock Event at T.J. SamsonJune 7: Dillard's Event at T.J. SamsonJune 16: T.J. Health Fair in Glasgow and Mamm's Day OutJune 21: Painting for a Purpose Employee EventJune 23: Diabetes Management WorkshopJune 28: T.J. Employee Golf Scramble

JULYJuly 18 & 19: Masquerade $5 Jewelry ShowJuly 19: Alzheimer's Educational Session

If you have an important date or event that should be added,please email it to bmatthews@tjsamson.org.

T.J. PATIENT ENCOUNTERS5/26/18 - 6/1/18:

6,3285/19/18 - 5/25/18:

7,468T.J. Samson Parking Spot:

KIM DURHAMT.J. Health Pavilion Parking Spot:

SONJA HAMMER

Congratulations, Winners!EMPLOYEE DONOR PARKING SPOTS

EMPLOYEE NAME

Amanda Jobe

Brittney Kinnarney

Christie Ferguson

Christina Corbin

Cortney Clayton

Deborah Vaughn

Haley "Alex" Glass

Katlynn Mosby

Kimmi Keiser

Megan Trumbo

Pam Deckard

Regina Nugent

Rozetta Sears

Sandra Copas

Tinekia Turner

TITLE

LPCC

Surgical Tech Student

MHT

MHT

PSR

MHT

Surgical Tech Student

Certified Respiratory Therapist

Surgical Tech Student

PSR

BHU

Surgical Tech Student

LPN

LPN

LPN

We are pleased to welcome the following new T.J. team members!

DEPARTMENT

BHU

Surgery

BHU

BHU

Patient Access – ER

BHU

Surgery

Respiratory Care – TJHC

Surgery

Patient Access – TJHC

RN

Surgery

SNU

Tompkinsville Clinic

Primary Care

Spring into Summer Step ChallengeStepping Toward Wellness

The 6-week steps challenge hosted by the Fit for Life Health & Wellness Center has come to a completion! Thank you to those of you who joined us.

M

Fit for Life Health and Wellness Center1006 Glenview Drive, Glasgow, KY 42141Mon/Tue/Thu 7am – 4pm | Wed 7am – 5pm | Fri 7am – 3pm

The top winners are:

1st: James Reid with 708,864 steps2nd: Patricia Dyer: 484,495 steps3rd: Lucas Fisher: 437,864 steps4th: Anita Wells: 419,219 steps5th: Sabrina Underwood: 394,768 steps

JIM REID

RSVP to Heather Mattox in HR at ext. 4378 or hmattox@tjsamson.org.

(See next page for more information.)

ChamberGolf Tournamentchampions

T.J. Regional Health was well-represented at the recent Glasgow-Barren County Chamber of Commerce Golf Tournament where our team brought home the win! Congratulations to Ryan Harris, Jim Lee, Bart Logsdon, and Neil Thornbury on your big win!

7/11 Hoops & More Every Friday Night at Avenue

Church on Columbia Ave AND

Every Saturday Night at Bunche Center

during June and July 2018 from 7:00 – 11:00 p.m. for 6th – 12th graders. Food will be served!

Come out and enjoy

basketball and other special events throughout the

summer.

TREAT DAD ON FATHERS DAY!

Fathers Day Massage Special$35 ONE HOUR MASSAGE SESSION

Purchase Certificates for $35 for a One Hour Massage from June 10 to June 18. Certificates must be purchased by a T.J. employee, but anyone may use them. Purchase your gift certificates in Outpatient Rehab at the Pavilion with cash, check, debit/credit or payroll deduction. Email Anne Hodges or Mark Quigley for more information.

MAMM’S DAY OUTWe realize your time is valuable and it may be difficult to get a mammogram during the work week. That’s why we’re offering a Saturday screening.

When: Saturday, June 16, 2018 • 7 to 11 a.m.

What: Screening mammograms and health education

Where: T.J. Health Pavilion

Call 270-651-1814 to schedule your appointment.You may qualify for a free exam!

LAST CHANCE TO GET YOUR HOPE SHIRT.

Pick up your shirt today from Susan Garrett at the TJ HIM Dept or Tammy Shive at the Pavilion HIM Dept. 100% of the proceeds go directly to the American Cancer Society

Shirts may be worn at TJ on Fridays -- PRICE: $12 for sizes Youth S - Adult XL

AVAILABLE SIZES IN HEATHER BLUE: Small, X-large

AVAILABLE SIZES IN HOT PINK: Youth - Small and Medium, Adult - Small, Medium, X-large

PAYMENT: Cash or Check payble to the American Cancer Society

Schedule of events

3:00 Gym open to the public • Vendors set up for you shopping pleasure: Premier Jewelry, Pampered Chef, Paparrazzi

Jewelry, Scentsy, Mary K, Tupperware, and Young Living Essential Oils • Bounce house for kids $5.00 arm band good all night

3:00 Luminaria sales begin4:00 Survivor registration begins4:00 Music by Glorified5:00 Opening Ceremony Presentation of Colors National Anthem: Marley Edmunds InvocationWelcome Sponsor RecognitionPresentation of SurvivorsIntroduction of CommitteeSpeakers: Ruth Butler (2-time Survivor) and Lorene Savage (Survivor)Presentation of Medallions to Survivors Presentation of Survivor King and Queen by E$BLaps Begin 1st lap - Survivor lap 2nd lap - Survivor, caregiver and family lap3rd Lap - Relay Team lap Survivor meal immediately after these laps 6:30 Metcalfe County Hornet’s Nest Pickers take the stage 7:00 5K begins 7:00 Luminaria Sales end 7:00 Silent Auction ends 8:30 Luminaria Ceremony9:00 Fight back Ceremony 9:30 Awards and closing ceremony

Thursday 06/07/2018

Fried Chicken, Marinated Grilled Chicken, Macaroni and

Cheese, Mashed Potatoes, Parmesan Zucchini Wedges,

Braised Greens, Biscuits and Gravy, and Rice Crispy Treats

●Soup of the Day: Beef and Bean Chili

Tuesday 06/05/2018

PASTA BAR

Pasta with your choice of Alfredo, Pesto, or Marinara

Sauce, Grilled Chicken, Meatballs, and Assorted Toppings,

Cheesy Garlic Bread, Parmesan Roasted Vegetables,

Caesar Salad and Brownie Trifle

● Soup of the Day: Corn Chowder

Wednesday 06/06/2018

Grilled Flank Steak, Rosemary Grilled Chicken, Roasted Red Potatoes, Fried Mushrooms, Creamed Spinach,

Roasted Brussel Sprouts, Creamy Horseradish Sauce,

Dinner Rolls and Double Chocolate Cake

● Soup of the Day: Chicken and Rice Soup

TJ CAFÉ MENU

For outside orders, please call ahead and we will happily prepare your lunch for you to pick up..270-651-4248

Friday 06/08/2018

Pulled Pork, BBQ Ribs, and Bacon Cheddar Chicken,

Baked Beans, Grilled Cabbage, Country Style Green

Beans, Loaded Potato Salad, Corn Bread Cakes, and

ICE CREAM BAR

● Soup of the Day: Pinto Beans

Monday 06/04/2018

Chicken Marsala, Shrimp Scampi, Baked Potatoes, Parmesan Risotto, Roasted Broccoli and Cauliflower, Sautéed Kale, Dinner Rolls, and Banana Pudding Parfait

● Soup of the Day: Broccoli Cheddar

my.marathon-health.com

The ABCs of SunshineBe mindful of sun protection all year long

From tanning oil to SPF 100, we now know the impact of the sun’s harsh rays on our skin. The sun shines year round, but we often overlook sun protection until we feel hot on sunny, summer days.

Can you guess which U.S. state has the highest rate of melanoma? Arizona? Florida? Answer: Vermont. The small, northeastern state is one of our country’s cloudiest, and locals often overlook the need for sun protection. If you’re headed to the beach, sunscreen is a no-brainer. But, how often have you grabbed your sunglasses on a bright, winter day and left your sunscreen at home?

Sunshine reflects off surfaces (e.g. water, snow, and concrete) exposing your skin to harmful UVA/UVB rays. Thankfully, most damage and skin cancer can be prevented. There is no reason to hide from the sun, but you are best preparing for your day of play by packing proper sun protection. Follow these tips to prevent wrinkles and decrease your chances of developing skin cancer:

A = Away. Stay away from the sun as much as possible from 10am-4pm in the afternoon. Find shade if you need to be outdoors.

B = Block. Use a “broad spectrum” 30 SPF or higher sunscreen that protects the skin from UVA/UVB rays.

C = Cover up. Wear clothing that covers the skin, hats with wide brims, and sunglasses with UV protection. Did you know you can purchase clothing made with sun protective fabric?

Now, get outside! The sun pours healthy vitamin D on us every day – go get some! You’ve heard it before: everything in moderation. Be mindful, be prepared, and use your sun protection. Enjoy!

Appointment ReminderCan’t make it to your appointment? That’s okay, we know that things come up. We just ask that in the event of a necessary cancellation, please call or go online to my.marathon-health.com to reschedule or cancel your appointment. This allows us to keep our calendar up-to-date and accurate so that your peers can utilize the center at that time.

Fit for Life Health & Wellness Center

my.marathon-health.com

Engaged Status Reminders

If the results of the biometric screening process indicated you or your covered spouse have 3 of 5 Moderate Risk Factors or 1 of 5 High Risk Factors (see below tables), you must participate in the Coaching program offered at the T.J. Fit for Life Health & Wellness Center. Three Health Coaching sessions need to be completed prior to December 31, 2018.

There is an opportunity to reduce the required number of visits if you complete the first Health Coaching visit by July 31, 2018 AND improve your risk factors to non-coaching required status, (two or fewer Moderate Risk Factors and zero High Risk Factors). If risk factor(s) have not improved, the two (2) remaining visits will be required.

Health Coaching sessions must be scheduled in advance and the first “no-show” will result in the Engaged status being forfeited until the visit has been rescheduled and completed. Additional “no-shows” will result in the Engaged status being forfeited through the remainder of the benefit plan year.

If you have any questions, please call the Fit for Life Health & Wellness Center. Fit for Life Health & Wellness Center

Mon., Tues., Thurs. 7am-4pmWednesday 7am – 5pmFriday 7am-3pm1006 Glenview Drive, Glasgow, KY 42141270-361-5069

employee DISCOUNTS

Go to the T.J. Intranet and click on Beech Bend which is located under Consignment Tickets. This will direct you to the Beech Bend website: www.beechbend.com. Enter the following code (in all capital letters) for discounted Beech Bend tickets: TJSAMSON

Discount Regular Admission: $32.99 (54” and up)Discount Senior (60+) or Child (54” or less): $29.99

Go to the T.J. Intranet and click on Holiday World which is located under Consignment Tickets. This will direct you to the Holiday World website: HolidayWorld.com/FunClub. Enter the following information for discounted Holiday World tickets:

Username: Holiday863 Password: World863 Check website for pricing information.

Go to the T.J. Intranet and click on Louisville Zoo which is located under Consignment Tickets. This will direct you to: LouisvilleZoo.org/ticketclub where you will be able to purchase discounted tickets. The coupon code is: tjsamson

General Admission: Save up to $3 per ticket.

Membership: Save $5. This Frequent Fun Pass provides free admission and parking during regular hours for 12 months.

Go to the T.J. Intranet and click on Kentucky Kingdom which is located under Consignment Tickets. This will direct you to the Kentucky Kingdom website: https://www.kentuckykingdom.com/groups/fun-club/

Choose “Fun Club Company Discount Tickets”. Select the number of tickets you’d like to purchase and choose Add to Cart. Next, enter the following code (in all capital letters) for discounted Kentucky Kingdom Tickets: KKHB18

Discount Regular Admission: $39.95 (Regular Price: $54.95)

2018

All discounted tickets must be purchased in advance on the website of the park you wish to visit. Enjoy these great summer savings!

JUNE 16, 20187 to 10:30 a.m. at the T.J. Health Pavilion

FREE EVENT INCLUDES

BASIC LAB PANEL(Sodium, Potassium, Chloride, Carbon Dioxide, BUN, Creatinine, Calcium, Glucose)

For accurate results, do not eat or drink the morning of the test. Juice and Breakfast Bars will be available.

LIPID PANEL(Cholesterol, HDL, Calculated LDL, Trigylcerides and Calculated VLDL)

PSA: Prostate Specific Antigen Bone Density Screening • Height & Weight • Blood Pressure • Body Mass Index

PRE-REGISTERonline atwww.tjsamson.orgNOW

ABI, Carotid & Aorta Screenings: $50 each or all 3 for $120

FREE SPORTS PHYSICALST.J. Rehab Department • West A/Urgent Care Entrance

KHSAA APPROVED ANNUAL SPORTS PRE-PARTICIPATION PHYSICAL - GRADES 6-12 Student athletes should enter in the West A Entrance by T.J. Urgent Care and then sign in at registration table in main hallway. Bring your corrected vision glasses or contacts. KHSAA Pre-participation Physical Forms pages 1 through 3 must be completely filled out by parent(s) or legal guardian(s) before

arriving at the Sports Physicals event. Parent or legal guardian signature is required. You can print a copy of the form(s) from the KHSAA website. • Go to khsaa.org. Click on KHSAA forms at the bottom left of the

home page in the gray area. • HIGH SCHOOL STUDENTS: click on General Administrative Forms (Physical, Transfer, Contract). Then click on GE04-Combined Parent Permission and Athletic Physical Forms (High School). • MIDDLE SCHOOL STUDENTS: Click on Middle School Forms, then click on MS01-Combined Parent Permission and Athletic Physical Forms (Middle School). • If the student plays on middle AND high school teams, then page 1 from GE04 and MS01 has to be filled out.

7 to 8:30 a.m. Glasgow and Barren County Student Athletes 8:30 to 9 a.m. Metcalfe County Student Athletes 9 to 10:30 a.m. Open to ALL student athletes in grades 6-12

FREE BASIC LAB WORK THIS YEAR!

The T.J. Community Health Fair is made possible with support from the Good Samaritan Foundation and Lindsey Wilson College.Please call 270.659.3378 if you have questions or would like more information.

Rehab and Sports Medicine

FREE SPORTS PHYSICALSSATURDAY, JUNE 16, 2018

T.J. Samson Rehab Department in the T.J. Health Pavilion

This is a FREE EVENT sponsored byT.J. Samson Rehab and Sports Medicine!

KHSAA APPROVED ANNUAL SPORTS PRE-PARTICIPATION PHYSICALSFOR STUDENT ATHLETES IN GRADES 6-12

Student athletes should enter in the West A Entrance by T.J. Urgent Care and then sign in at registration table in main hallway.

Be sure to bring your corrected vision glasses or contacts.

KHSAA Pre-participation Physical Forms pages 1 through 3 must be completely filled out by parent(s) or legal guardian(s) before arriving at the Sports Physicals event. Parent or legal guardian signature is required.

You can print a copy of the form(s) from the KHSAA website. • Go to khsaa.org. Click on KHSAA forms at the bottom left of the home page in the gray area. • HIGH SCHOOL STUDENTS: click on General Administrative Forms (Physical, Transfer, Contract). Then click on

GE04-Combined Parent Permission and Athletic Physical Forms (High School). Print & fill out completely.• MIDDLE SCHOOL STUDENTS: Click on Middle School Forms, then click on MS01-Combined Parent Permission and

Athletic Physical Forms (Middle School). Print & fill out completely.• If the student plays on middle AND high school teams, then page 1 from GE04 and MS01 has to be filled out.

7 to 8:30 a.m. Glasgow and Barren County Student Athletes 8:30 to 9 a.m. Metcalfe County Student Athletes 9 to 10:30 a.m. Open to ALL student athletes in grades 6-12

THIS EVENT PROVIDES SPORTS PHYSICALS ONLY.

Week 10: Hammering Down Hunger

Feeling hungry shortly after you eat can throw a curve-ball in your weight loss progress. Consider the following tips to manage your hunger.

Water. Drink water all day long. Dehydration can cause us to feel like we need to eat more.

Protein and healthy fat. Fruits, vegetables, and grains are fantastic, but they won't keep you full for long. Add lean meats, nuts, seeds, nut butters, avocado, or olive oil to make your meal or snack last longer in your belly.

Minimize sugar. Too much sugar in your diet causes your blood sugar to fluctuate and can result in feeling hungry more quickly. Keep your added sugar intake to 24 grams per day for women and 36 grams per day for men.

Up your fiber. A meal that lacks fiber can leave you wanting more. Include an abundance of fresh fruits, vegetables, and true whole grains like oats, brown rice, quinoa, or barely to help fill you up.

Non-Food Related Management

Healthy distraction. At times, our appetite (desire to eat) may deceive us into thinking we're hungry. The best way to find out: engage in a healthy distraction (try walking, calling a friend, reading, or starting a fun project).

Movement. As your health improves, exercise has been shown to increase hormones that aid in suppressing appetite. Squeeze some movement into every day for better appetite control.

Healthy Snack Ideas

Think snack food can't be healthy, fun and fiber-filled? Think again. Try this vegan chili cheese nooch popcorn.

Fit for Life Health and Wellness Center 1006 Glenview Drive Glasgow, KY 42141 270-361-5069

Mon/Tue/Thu 7am–4pm, Wed 7am-5pm Fri 7am–3pm

Manage Your Hunger

Primary Care Pod A: 270.651.6791Dr. Clouse • Dr. MalloryMegan Bow, APRN • Pat Spears, APRN

Primary Care Pod B: 270.659.5870Dr. Gilson • Dr. Miller • Dr. Neuhaus • Dr. TurnerHaley Pace, APRN

Primary Care Pod C: 270.659.5885Dr. A. Campbell • Dr. Jessie MatneyJessica Miller, APRN • Paula West, APRN

Cardiology: 270.659.5970Dr. Nair • Dr. Rajan • Dr. V. Reddy • Dr. SalifuLisa DuCoff, APRN • Nancy Jo Houchens, APRNBrooke Matson, APRN

General Surgery: 270.659.5945Dr. Klapheke • Dr. Marion • Dr. Saridakis

Gynecology & Obstetrics: 270.651.9755Dr. Craddock • Dr. Dirig • Dr. Thorpe Nellie Bell, APRN, CNM • Regina Mash, APRN, CNM Casey Sacia, APRN

Gynecology: 270.651.6791Dr. Gibson

310 N.L. Rogers Wells Blvd., Glasgow • Call 270.651.1111 for general information.

T.J. Health Cave City Clinic: 270.773.2111T.J. Health Columbia: 270.384.4753 T.J. Health Columbia Behavioral Health Unit: 270.384.7516 Dr. Kinnaman • Dr. Siady • Dr. Rodocker

T.J. Health Columbia Clinic: 270.384.0451 Kandace Webster, APRN • Alisha Risen, APRNPulmonary: Dr. Kummerfeldt • Laura Howard, APRNAmanda Parsons-Cole, APRN

T.J. Health Columbia Primary Care: 270.384.4764Dr. Kiteck • Kandace Webster, APRNCardiology: Dr. Rajan Sleep: Kim Bowman, APRNOB/GYN: Maggie Stanley, APRN, CNM

T.J. Health Edmonton Clinic: 270.432.4800 Dr. Dunn • Connie Prostko, APRN • Khabeer Abdul, APRN

T.J. Health Gastrointestinal Clinic: 270.659.3398T.J. Health Greensburg Clinic: 270.973.5439 Pediatrics: Alisha Risen, APRN

Nephrology: 270.659.5965Dr. S. Reddy • Marissa Howard, APRN

Neurology & Sleep Medicine: 270.659.5945Dr. KouryOncology: 270.659.5890 Dr. Modi • Melanie Isbell, APRN

Pain Management: 270.659.5945Pulmonology: 270.659.5835Dr. Kummerfeldt • Dr. WaheedLaura Howard, APRN • Amanda Parsons-Cole, APRN

Urology: 270.659.5965Urgent Care at the Pavilion: 270.659.5555Dialysis: 270.659.5580Laboratory: 270.659.5584Pavilion Pharmacy: 270.659.5599Radiology: 270.659.5570Rehab Services: 270.659.5660Respiratory: 270.659.5540Women’s Imaging: 270.659.5591

T.J. Health Russell Springs Clinic: 270.858.3636 Latasha Gilpatrick, APRN • Nikki Loy, APRN

T.J. Health Tompkinsville Clinic: 270.487.0720 Teresa Sheffield, APRN

T.J. Home Health & Hospice: 270.651.4430T.J. Long Term Care Team: 270.651.4451 Dr. A. Kiser • Stacey Hiser, APRNMicah Tracy, APRN • Pat Spears, APRN

T.J. Samson Community Hospital: 270.651.4444T.J. Samson Family Medicine: 270.651.4797Dr. Fisher • Dr. House

T.J. Sleep Clinic: 270.651.1888 Dr. Turpen • Kim Bowman, APRN • Amy Thornbury, APRN

T.J. Wound Care: 270.651.4325 Walmart Clinic: 270.678.3278Tiffany Frye, APRN • Tracy Taylor, APRN

T.J. HEALTH PAVILION

ADDITIONAL SERVICE LOCATIONS

5/21/18

AT&TReceive 25% off base rates.

AUTO SPA COMPLEXReceive $2 off the $20 or $28 car wash.

AWARDS, INC.Receive 15% off your purchase of gift items.

Brides who register receive a free gift!(Excludes trophies and plaques.)

BAILEY GIBSON SERVICE DEPT.Receive 15% off service.

BLUEGRASS CELLULARReceive 15% off basic service.

BOUTIQUE 218 at JORDAN'S SALON Receive 10% off clothing at Boutique 218.

ENTERPRISEUse this corporate code for a discount:

XZ58A71

EXTREME FITNESSIndividual: $21 Family: $26

Access Key Card: $10

FREDDY'SReceive 10% off your total on T.J. Tuesdays.

KENTUCKY ONSITE OIL CHANGEReceive 15% off your total.

LONG JOHN SILVERS / A&WReceive 20% off regular-priced purchase.

MARCO'S PIZZAReceive 30% off regular-priced purchase.

NEW CENTURY BUFFETReceive 10% off your purchase.

PAPA JOHN'S PIZZABuy any pizza at regular menu price, get one FREE!

Enter code TJPJ before you begin the order. Online only.

Get 35% off the total regular menu price of all of your pizza order! Enter code TJ35 before you begin

the order. Online only.

RALPHIE'S FUN CENTERReceive free shoe or skate rental.

SERENITY SALON & SPAReceive 15% off salon services.

SHOGUN BISTROReceive 15% off your food purchase.

SIDELINES CASUAL DININGReceive 10% off your purchase.

SWEETHEART BAKERYReceive 10% off your purchase.

T.J. CAFEEmployee discount in employee cafeteria.

T.J. GIFT SHOPReceive 10% off your purchase.

Payroll deduction available for employees.

WITTY'S COMPLETE CAR CAREReceive $5 off lube/oil/filter change.

T.J. employees receive discounts at the following Glasgow businesses by showing their T.J. name badge.

T.J. EMPLOYEEDISCOUNTS

Rev. 5/21/2018

If you are aware of other discounts that T.J. employees receive from local businesses, please email bmatthews@tjsamson.org.

NEW!

For Office Use Only: Department Director Approval: __________________________ HR Approval: _________________________________________

TJRH Service Excellence Award Nomination Form

Nominee’s Name (please print):_____________________________________ Date: _____________________

Nominee’s Department:____________________________ Nominee’s Supervisor:_______________________

Choose One:

Hospital Pavilion Columbia Clinics

Clinic Location:_______________

Choose Area(s) of service that the nominee consistently delivers service that reflects T.J. Regional Health’s Service Excellence standards of:

Compassion Cooperation Collaboration Communication Change Champion

Provide a detailed description of how the nominee exemplifies the standards listed on the pledge. Refer to T.J. Pledge for standards of behavior. Please be sure to provide specific examples of service.

Would you like to remain anonymous?______________

If no, please provide your name: ___________________________________________

Mission TJ Regional Health will promote and provide for the health and wellness of the communities we serve and the healthcare professionals who serve them.

Vision TJ Regional Health will utilize available resources to anticipate and exceed the healthcare needs of the region with a focus on quality and compassion.

Core Values • Service • Excellence • Responsive • Vision • Innovation • Compassion • Ethics

I WILL SHOW COMPASSION: see all patients, family members, visitors,

coworkers, physicians, and anyone else at T.J. as my customerrecognize that each and every interaction I have at

T.J. Regional Health mattersshow kindness and compassion towards my

customers at all timesbe sensitive to the personal and private needs of

every customer

I WILL COOPERATE WITH OTHERS: maintain zero tolerance for abusive behaviorlisten and be willing to accept fault when I make a

mistakenever underestimate the power of an apologyrefrain from blame and judgmentbring a sense of calm to stressful situations

I WILL COLLABORATE WITH OTHERS: value myself and every coworker as an equal part of

one GREAT team working togethertreat others in a way that I would like to be treatedparticipate only in conversations that are courteous,

respectful, and reflect positively on my teammates and T.J. Regional Healthfoster a calm and pleasant atmosphere, and refrain

from gossip, rumors, and insultsspeak honestly, seek truth, and act with integrity

towards my teammatesvalue the uniqueness and expertise that each team

member contributes to the wholemeet the need of the moment, regardless of whether

or not it is considered part of my job

I WILL COMMUNICATE: smile - at everyonealways introduce myself, my role, and my purposeuse body language, eye contact, and tone of voice

that shows respect in every interactionfollow the 10/5 rule: always acknowledging people at

10 feet away with a smile and always greeting people at 5 feet awayescort any customer in need (visitors, patients) to

their destination

I WILL ADAPT TO CHANGE: be a part of the solution when I am presented with a

challengeembrace change and set the example for those

around meaccept openly when there are changes that T.J.

Regional and/or I have no control overmanage the expectations of others by explaining

duration and next steps as often as needed

I WILL BE A CHAMPION: serve with passionview myself as an owner of T.J. Regional Health and

act accordinglytake responsibility for the physical appearance of

T.J. Regional Health, including my work areago out of my way to daily thank and compliment my

customers and coworkersdare to make a difference and be exceptionalconstantly try to improve myself and T.J. Regional

Healthspeak positively about T.J. Regional, while at work

and in public places outside of work

T.J. PLEDGE