der k-wertK A E F E R - c o m p a n y m a g a z i n e n o .

TERMOIZOLACJA | Customer Focus | IMB | System Cabin KSC | Weser Tunnel | Soccer Cup

22

Company Magazine 2002

Published by:KAEFER Isoliertechnik GmbH & Co KG,Bürgermeister-Smidt-Straße 70, D-28195 Bremen,Phone: (0421) 30 55-0, Fax (0421) 1 82 51E-Mail: info@kaefer.comInternet: www.kaefer.com

Responsible for this publication:Stephan K. Radermacher, Volker Pannemann,Anke Gregorzewski

Text:Pressebüro, Kai Uwe BohnOsterdeich 37, D-28203 BremenPhone: (0421) 3 39 91 25, Fax: (0421) 7 90 93 03E-Mail: mail@pressebuero-bremen.de

Layout und typography:SANDFORT WerbeagenturBismarckstraße 81, D-28203 Bremen,Phone: (0421) 7 91 67-0, Fax (0421) 7 91 67-19E-Mail: info@sandfort-werbeagentur.de

Photo sources:KAEFER-archivesWolfgang Geyer, FürthAnke Müllerklein, HamburgRoland Schiffler, Bremen

Lithography:tvdruck, Bielefeld

® = registered trademark

Contents

INTERNATIONAL

8 International Management Board

TERMOIZOLACJA

10 KAEFER WANNER

12 BAINS HARDING

13 South East Asia

14 Northern Europe

16 Brazil, Mozambique, South Africa

17 Farewell – Arno Recknagel

Farewell – Wilhelm Kaiser

ORGANIZATION

4 20 years ago and today: 1982-2002

5 20th issue of k-Wert

6 IMM 2002 – Bremen

7 Customer Focus

18 IX-PRO – International Exchange

Program

18 Norbert Schmelzle

19 JEP – Junior Executive Program

19 25th anniversary –

Manfred Borowsky / Holger Sulz

20 �2 – Innovation Program

36 KAEFER-screw

Work safety – international

Glove poster

38 Quick help – floods in Germany

KAEFER Intranet

Obituaries

39 KAEFER Corporate Design

CONSTRUCTION

21 Excursion to Elbe Tunnel

Weser Tunnel

33 Construction projects

SHIPBUILDING

22 KAEFER System Cabin KSC

23 Navy showroom – Hamburg

Special lockers for the Navy

Floor systems for yachts /

luxury liners

24 Bremerhaven shipbuilding

department

PRODUCTS / SYSTEMS

25 LOLAMAT and shipbuilding

25 CFS – new developments

26 Potential of Products / Systems

Division

26 GK-SYSTEM steps up

internationalization

27 Large MICROSORBER commission

27 BEMO – new coolfire aluminum

systems

INDUSTRY

28 After-Sales-Service

29 Bio energy

30 Key Account Management

Industry projects

39 I\K\A\R\U\S

41 Farewell –

Diethard Schulz / Heiner Tiedemann

41 New division manager –

Uwe Westmark

WORKS COUNCIL

37 Works Council elections 2002

Works Council members honored

Works Council reports

European Works Council

CELEBRATIONS

28 10th anniversary for Rostock

and Stralsund

SPORTS

40 1st International Soccer Cup

41 Motorcycle tour

Dragon-boat race

JUBILEES

42 Jubilees

IMM, Bremen

33

Dear employees, dear friends of the KAEFER Group

e are pleased to present to you the 20th

issue of k-wert. Once again, it will give youan overview of what has transpired in theKAEFER Group since the last issue waspublished. As an “anniversary issue” it appearswith a modernized layout, and for the firsttime – in recognition of the internationaldevelopment of the Group – in German,English, French and Polish.

The KAEFER Group now does half its businessoutside Germany. Through the takeover ofTERMOIZOLACJA we have established our-selves in Poland, where we now have over600 employees. From here we want to expandfurther in Eastern Europe. After a careful “fact-finding” mission in South America was carriedout at the end of last year, we have nowdecided the first steps towards establishingourselves in this region by means of a jointventure in Brazil.

What was originally conceived of as an annualInternational Management Meeting, with theaim of integrating the foreign KAEFER sub-sidiaries into KAEFER, has changed in nature.As the foreign share of KAEFER business nowequals that of the domestic interest, the IMMhas evolved into a KAEFER Top ManagementForum. More than 60 executives from Germanyand other countries now convene to exchangeexperiences and work out strategies forKAEFER’s future. The foreign sector has beendivided up into regions, which are supervisedby Regional Directors.

KAEFER is now well-balanced in terms of theproportion of domestic and internationalbusiness interest. This enables us to distributerisks prudently and to create future potentialfor growth in our well-established areas ofbusiness. This year we saw just how importantthis is, for we find ourselves in a difficulteconomic environment. Europe is in a stateof stagnation, and Germany is confronted witha real economic crisis and cannot fulfill itstask of advancing economic development inEurope. Our enterprise is not immune to theseproblems. The 40,000 insolvencies which areexpected in Germany this year will have aneffect on our customers and suppliers. Our

W main competitors no longer operate on thesame basis as before. On the domestic marketin particular our environment has becomemore unstable and risky. Due to the erosionof the collective industrial agreement inGermany we are now competing with com-panies whose wages are 10-15 % lower thanours. At the same time, the costs for our socialbenefits system in the construction industryare increasing because there are fewer andfewer parties to the collective wage agreementwho pay the apportioned fees for obligationsmade in the past. Without a wide interna-tional distribution of our business activitieson a more balanced market we run the risk ofnot being able to compensate sufficiently forregional market slump.

Even though the economic situation poses ad-ditional challenges to us, we see a potentialfor development through continuous processimprovements in our operations. We aremaking concerted efforts to differentiateourselves as a customer-oriented enterprise,a “Customer Focus” campaign has beeninitiated to pursue this goal. We aim to makemore consistent efforts to measure customersatisfaction and to take the necessary stepsto improve the situation on the basis of ourcustomers’ feedback. Our intention is also tostep up the development of our products andservices, and to orient our internal trainingprograms and the technical expertise of ouremployees towards the needs of ourcustomers and the business areas in whichthey are active.

We continue to pursue vigorously the expan-sion of our project business activities byoffering our own unique products and packagesolutions. Innovation, functional productdesign and sustained optimization of assemblyprocesses are being given top priority.

KAEFER will soon have a total of 6,000 em-ployees. In the future, the exchange ofinformation which takes place on the executivelevel between the various units on thedomestic and the international market will playa more important role. Our main divisions arebecoming active internationally and in doing

so are utilizing synergetic effects. The variousdepartments at our administrative head-quarters must also give greater considerationto such developments. We are following thelead of our key customers by embracing newstructures which transcend old boundaries.

These developments will place new demandson our employees in terms of flexibility, inter-national orientation and mobility. We must beable to communicate on several levels of thecorporate hierarchy in a common language,i.e. English. Young employees in particular arebeing prepared for a mobile future, to workwith KAEFER employees from other culturesand in foreign countries. To do this we haveestablished management training programs foryoung executives. An additional programfocuses on promoting exchange of experienceamong employees from different locations.

KAEFER will continue to be a reliable andcompetent business partner for its customersin the future. For its employees, the enterprisewill become an even more attractive place towork. It will be the task of all – of everyindividual employee, our executives, our boardmembers, our shareholders and businesspartners – to meet the many new challengesposed by ongoing developments with courageand commitment. In the following pages youwill find the individual steps we have takenthis year to fulfill this task.

We would like to express our sincere thanksto all in Germany and abroad who havecontributed to this success. The KAEFER Groupcontinues to rely upon your commitment, yourflexibility, your creativity and your ability toimprovise in order to provide ongoingeconomic and social stability. We wish youand your families a Merry Christmas and asuccessful and productive New Year at KAEFER.

Sincerely yours,

44

KAEFER GROUP – 20 years ago and today: 1982-2002Group sales:Domestic: + 182 %International: + 543 %Total: + 265 %

Sales distribution:1982– KAEFER made approx.2/3 of its sales intraditional industry.

2002– for the first timeKAEFER makes approx.1/4 of its sales in theConstruction andProducts/SystemsDivisions.

Personnel development:Enormous increase inadministrative staff andnumber of tradesmen atour internationallocations.

By the end of the year2002 the KAEFER Groupwill have almost 6,000employees worldwide.

Numbers/Data

domestic international total

Millions

domestic international total

Indust

ry

Ship

buildin

g

Const

ruct

ion

Indust

ry

Ship

buildin

g

Const

ruct

ion

Pro

duct

s/Syst

em

s

T

A

T

A

T

A

A = Administrative T = Tradesmen

Pers

ons

55

International location development:In 1982 KAEFER was active in 8 countries.Today, the KAEFER Group is engaged inbusiness activities on 5 continents and inover 25 countries.

After 20 years the results are clear:on the whole KAEFER has developedvery positively; the company hassuccessfully implemented aninternational strategy.

We find extremely diverse culturesand markets at all of KAEFER’sinternational locations.

International collaboration,exchange of know-how, etc. assurebest possible performance and qualityfor our customers worldwide.

Numbers/Data

20th issue of k-Wert In 1984 k-Wert appeared for the first time – a20-page-long German issue. Today it is packedwith some 40 pages of information and isappearing for the first time in four languages– German, English, French and Polish.

In the preface of the first issue, Ms. AnnelotteKoch writes: “... our wish is to inform thoseemployees who live far away from our head-quarters in Bremen of current developmentsin the enterprise and to report on one largeproject in each issue as well as to publishcontributions concerning social events.”

This continues to be the basic concept – butthe magazine has almost doubled in size and

there are now so many items ofinterest that there is not

room for all of them inthe magazine.

On the domestic scene,but in particular on the in-ternational scene so muchis happening that k-Wertcan really only document themost important highlights ofthe closing year.

Ingrid Beusch, Dagmar Mangels, Karl-RudolfFriese, Owen Griffiths and Arno Recknagel havetaken initiative and joined forces to put outthe magazine year for year, making sure thatthe magazine appears on schedule at the endof each year.

Under the supervision of Stephan Radermacher– together with Anke Gregorzewski andVolker Pannemann – the new editing staff hasbeen in charge of the project for over twoyears. The great store of information for ouremployees increases constantly, as does thenumber of international features. Not everycontribution which is submitted can be printed– but we would nevertheless like to thankthose from Germany and other countries fortheir submissions. We have one request ofour fellow KAEFERites – please continue tosend us interesting features and photographs.

6

IMM 2002: KAEFER managementbetween past and present

What do Hannes Knoblich from KAEFER inAustria, Hans Björn Paulsrud from KAEFER inNorway and KAEFER managingdirector Norbert Schmelzle – to-gether with seven otherKAEFERites from top manage-ment – all have in common? Theyall belonged to the winning “RedTeam” which took part in theoutdoor competition held inconnection with the InternationalManagement Meeting (IMM)2002. And they were just asenthusiastic as were the otherparticipants from all over theworld who otherwise stand at the

controls of themany domestic and foreign

subsidiaries of ourenterprise. FromMay 15th to 17th they

had the oppor-tunity to gettogether inBremen andW o r p s w e d eand exchangeexper iences .The IMM was acomplete suc-cess for all theparticipants.

“Up until thenthe purpose of

our management meetings had always beento integrate the heads of our internationalbusinesses into the KAEFER managementteam,“ says KAEFER managing director Ste-phan Radermacher, who was joined by Clau-dia Adair, Anke Gregorzewski, Holger Krull, CanKursunlu, Heinz Albert Lenk and Volker Panne-mann to organize the large 3-day event. “Thistime priority was placed on information rat-

her than integration: KAEFER’s globalmanagement convened to talk about all the

internal and external issues concerning ourinternationally active enterprise.” And theseissues are important: whether it was a matterof “Customer Focus”, which aims at orientingourselves more strongly to our customers,product presentations by the Products/SystemsDivision or the summing up of our internatio-nal activities – the participants were given a

complete overview of developments at KAEFERin 2002 upon arrival at the Atlantic Hotelnext to the Universum Science Center on“Conference Day”. Informal exchange ofinformation among the many KAEFERsubsidiaries established an important basisfor future collaboration.

Whereas the first day of the IMM was devotedto KAEFER’s present and future, the eveningof that day and the entire second day focussedon socializing. This gave the participants achance to get to know each other better. Indoing so attention was turned to the past:peat played an important role on “ActivityDay”, which took place in the ‘Devil’s Moor’near the artists’ community of Worpswede.Shortly after World War I, peat was transported

from this moor area via peat boats to Bre-men-Findorff, and from there to Bremerhaven.There the natural product was used by CarlKaefer & Co. as insulation material in theshipbuilding industry, among other things forsuch large commissions as the constructionof the “Bremen” and the “Europa” for NorthGerman Lloyd. What made more sense than

to return to the roots ofour enterprise for theoutdoor competit ionwhich six differentKAEFER teams made upof KAEFERites from allover participated in?

The mixed teams had anextensive list of tasks toperform, which called forlots of creativity andspontaneity. Some of theparticipants were quitesly. One team made suchgood time at the peatboat race that they could

have competed with the German rowing-eight– with brawny, but as it turned out, alsounpermitted assistance. Thus this teamultimately didn’t win out. But the “Red Team”,led by the head of the Shipbuilding Division,Hans-Jürgen Gefken, did.

Organization

77

“Customer Focus”:at KAEFER the customer is king

“We want an enterprise which is totallyoriented towards the customer,” says StephanRadermacher, managing director of KAEFER,summing up what the “Customer Focus” in-itiative involves, which KAEFER launched atthe International Management Meeting (IMM)in May of 2002. Whereas at previous IMMsemphasis was put on internal processes suchas structures, products and markets, the focusis now being put on good relations withcustomers, suppliers and co-workers – thusthe term “Customer Relationship Manage-ment”, which is used by those in charge ofthe initiative.

The main question is: how can a maximumadded value be generated for KAEFER-customers? “We want to improve ourcompetit iveness and avoid becomingreplaceable,” says Radermacher, whopresented the new project at the IMM: “Ourcustomers want us to be better, quicker anddifferent.” These expectations are to befulfilled by taking three successive measures:an Empirical Project Analysis (EPA), KeyAccount Management (KAM) and the CustomerComplaint Resolution Process (CCRP).

During the Project Analysis (EPA), thousandsof projects which KAEFER carries out annuallywill in future undergo a structural analysis and

be evaluated in terms ofinteresting statistical aspects.“That way we find out moreabout our own strengths,opportunities and risks,” Rad-ermacher says with conviction,“because we check to see if the result of ourwork corresponds to the goal which was setat the beginning. In this way we cancontinually improve our ability to assess ourprojects, realistically calculate costs and carryout projects accordingly.” Key Account Man-agement is concerned with establishingeffective long-term relationships withimportant customers and suppliers whichbenefit both parties – something upon whichthe KAEFER-business is very dependent. “Wewant to know more about and understandthe internal processes which our customersare involved in so as to be able to adapt ourservices and products to the specific needsof each individual customer.” Last of all, theCCRP entails asking our major customers atregular intervals how they evaluate theirrelationship to us – what strengths andweaknesses they think KAEFER has, and whatmight be improved. As Stephan Radermacherpoints out, “in part there are fundamentaldifferences between our self-assessment andthat of our customers. We must bring thesetwo points of view into correlation – takingthe customer’s view as our sole point ofreference in the future!” One thing is certain:if a customer has never had any problemswith KAEFER, there is a 95 % probability thathe will recommend us to others. But if aproblem has arisen which KAEFER has solvedto the customer’s complete satisfaction, then

the likelihood even increases to 98 %!

Since the IMM, efforts have been made on alllevels to put the “Customer Focus” intopractice. Projects are being scrutinized withthe help of data processing: the main sourcesof information are the on-site project super-visors. As concerns Key Account Management,all divisions have drawn up criteria for long-term relationships to major customers andhave made appointments for conferring withthem; the Industry Division already came tosome initial conclusions this summer.Customer surveys were carried out by externalagencies in order to obtain results which wereas neutral and conclusive as possible.

KAEFER Norway is proof of the fact that“Customer Focus” initiatives ultimately benefitthe enterprise: a customer survey was carriedout there. As Radermacher reports, “thecustomers are very satisfied, but they pointedout two weak points. They felt that we couldbe more innovative and that we could improveour visibility in public. Specialists are familiarwith us and think highly of us, but the widerpublic doesn’t connect anything with ourname, they said.” These are importantobservations which KAEFER gladly welcomesas an incentive for improvement – in Norwayand the rest of the world.

The successful IMM 2002 ended with thetraditional “farewell brunch”, which took thegroup back to the present – and not far fromKAEFER’s headquarters, i.e. to the mill on the‘Wall’ in the heart of Bremen. This is also wherethe much anticipated “Award Ceremony” forthe outdoor competition on “Activity Day” tookplace. KAEFER Austria and KAEFER Spain hadalready been awarded for consistently goodreturns in 2001; KAEFER Finland received anaward as the most successful internationalsubsidiary and GK-SYSTEM (Ahrensburg) asits domestic counterpart. The Building Di-vision received the prize for best “turn-around”-management.

88

IMB

IMB: Several shouldersshare the weight

KAEFER – an enterprise with locations on allcontinents which makes more than 50 % of its

returns in foreigncountries. In recentyears the expan-sion of interna-tional business en-deavours has in-creasingly changedthe strategy anddecision-makingprocesses of theenterprise’s exec-utives as well. Thiswas bound to have

consequences for managerial structures inforeign countries because such an expansionalso increased the range of activities whichPeter Hoedemaker was in charge of. Now thisresponsibility is divided up among a numberof individuals: KAEFER has set up an “Inter-national Management Board” (IMB) with five“Regional Directors” and Hoedemaker as itschairman.

“KAEFER has divided up the world intoregions,” IMB member Henry Kohlstruk,previously head of the Export Division,explains. These five regions do not coincidewith the five continents, however, but ratherwith the regions in which KAEFER is mostactive. Europe forms the center, of course, andfor this continent there are three regionaldirectors. Hans Björn Paulsrud from KAEFERNorway is responsible for Scandinavia; hesupervises and coordinates business activitiesin Northern Europe. In addition to his homecountry he is in charge of activities in Sweden,Finland and Estonia, but also Denmark andthe Baltic countries. Paulsrud’s headquartersare in the small city of Moss, near Oslo.Philipp Dalheimer from KAEFER WANNER in

Paris is in charge of Western and SouthernEurope. And Robert Skrobisz overseesactivities in Eastern Europe; apart from hisresponsibilities in Poland, which focus on theTERMOIZOLACJA company in Zabrze, whichbecame a member of the KAEFER Group in2002, Russia, the Ukraine, Hungary andCzechia are of interest to the enterprise. InSouth East Asia, regional director Raj Khoslaof KAEFER INSULTEC, Thailand, represents theinterests of the Group. Khosla is in chargenot only of Thailand and Malaysia, but also0f Korea and Vietnam.

Lastly, Henry Kohlstruk looks over a veryspecial “region”: his assignment is called“M.A.L.N.E.” This is an abbreviation for“Middle East / Africa / LNG / Nuclear/ Export”.“We have practically become a multi-regionaldivision which takes responsibility for businessactivities in the regions named above and inthe rest of the world as well as for specialcold insulation work (LNG) and nuclearsystems,” Kohlstruk says in explanation of thisspecial task force. Last but not least, someonemust be in charge of the activities in Australia,Korea, Austria and the SK Techniques(asbestos removal) in France. PeterHoedemaker tackles this task himself.

The IMB supervisors meet every three monthsat different locations and otherwise theycommunicate with each other via shortmonthly reports so that those in charge ofthe various regions always know what is goingon in the regions for which the others areresponsible. The concrete goals are demand-ing. They entail not only the consolidation ofcurrent business activities, but also thestrengthening of KAEFER’s position in alreadyexisting markets and new regions. One aim isto utilize technical know-how and specialexperience on the international market moreeffectively in the future.

International Management Board

Northern-Europe

Eastern-Europe

South-East-Asia

MALNE* OthersSouthern-Europe

B. Paulsrud P. Dalheimer R. Skrobisz R. Khosla H. Kohlstruk P. Hoedemaker

*MALNE= Middle East

AfricaLNGNuclear Power Plants andExport

effective from 2002, January 1st

International

With TERMOIZOLACJA, KAEFERgets foothold on most importantEastern European market

KAEFER has accepted the challenge - EasternEurope. Our enterprise, which has beengrowing internationally for quite some time,has established itself in Poland. With theacquisition of a block of shares and in thecourse of an increase in capital KAEFERbecame the main shareholder (with more than80 % of the shares) in TERMOIZOLACJA-Hol-ding S.A., whose headquarters are in SouthernPoland, in Zabrze. Some 600 employees joinedthe KAEFER Group all at once. In part theyare “familiar faces”, as employees ofTERMOIZOLACJA have worked for KAEFER inthe past time and again as subcontractors.

TERMOIZOLACJA was established in 1947 andis a leading insulation enterprise in Poland.Now it is the second largest insulationcompany on the Polish market and is knownall over Poland. With one exception, the parentcompany and its four subsidiaries (see box)focus on classic industrial insulation. “Theservices which TERMOIZOLACJA offerscorrespond to a great extent to those ofKAEFER,” says Robert Skrobisz, regionaldirector for Eastern Europe. One of the firststeps which was taken after becoming mainshareholder was to accentuate the companyname TERMOIZOLACJA. The KAEFER logo isnow also used on the Polish market.

The classic industrial insulation enterprise hasa very strong position in the energy sector,where it controls more than 50 % of themarket. Much of the insulation work in largethermal power stations – often fired by browncoal, mineral coal or gas – is carried out byTERMOIZOLACJA. The enterprise is ahead ofthe competition in terms of technology. “InPoland we are the only ones who can reallyplan, calculate and implement large-scale

P. Hoedemaker

9

schlecht

projects,” says Skrobisz. TERMOIZOLACJA hasan engineering department, which is in aposition to manage large insulation projects.Materials from suppliers are constantlychecked in their own laboratories; this alsoconstitutes a unique feature of the enterprise.TERMOIZOLACJA plays a major role in heat andcold insulation as well, and in Western Europein particular it is a specialist for large boilers.In the 1970’s most of the large boilers inoperation in Germany were insulated byTERMOIZOLACJA. As concerns export activities,the company has had experience with Westernand Eastern Europe, the Near East as well asCentral Asia. In the past our specialists fromPoland were involved in most large powerplant projects.

Demand for insulation workThe Polish insulation company is a very goodaddition to the KAEFER Group – for it is activeon a market in which KAEFER had not yetestablished itself but which is of immenseimportance to the enterprise. This holds truefor the promising Polish market as well as forthe entire Eastern European region. In thisarea there is a great demand for insulationwork in old plants, and there is also a growingawareness of the importance of environmen-tal protection on the part of the public andthe politicians. As Skrobisz points out, ”onthe one hand TERMOIZOLACJA constitutes ageographic expansion for KAEFER. On theother hand the enterprise is also verytechnically oriented and has a similar way ofmarketing its services. We complement eachother in terms of our service portfolios as well

– TERMOIZOLACJA offers auxiliary electricalheating systems, for example, which KAEFERcurrently has to purchase from smaller enter-prises.” And the company’s experience withlarge boilers requiring more than 5,000 m2 ofinsulation is also of advantage to KAEFER.On the other hand KAEFER has know-howwhich TERMOIZOLACJA can profit from whenit comes to increasing its range of services– for example in the interior finishing orasbestos removal business, which has a

promising future in Poland. TERMOIZOLACJAwas active in the shipbuilding industry untilyears ago, but withdrew from this sector.KAEFER could help to reinitiate such activities.

The TERMOIZOLACJA fitters and engineers arelooked upon as having excellent training. ThePolish firm really excels when it comes toschooling specialists for the future, and itstraining program is closely coordinated withthe educational programs of the publicschools. Insulation trainees receive ongoingtraining in the company’s workshops and onconstruction sites. The firm turns out morethan 100 new fitters every year. “Through theTERMOIZOLACJA system we have access to thebest and most suitable newcomers,” RobertSkrobisz points out. In the future, the Polishspecialists are to be put to use in other areasof the KAEFER business to a larger extent

– for example in Scandinavia and France. Thereis also a potential for growth in Poland itself.“In the past years, TERMOIZOLACJA has con-centrated on the Southern part of Poland,where the country’s heavy industry is located,”Skrobisz explains, “but with KAEFER’s helpwe can now try to go into the Northern regionsand establish ourselves on segments of themarket which are concentrated more heavilyin those areas.” Over the medium term it isconceivable to obtain a growth of more thanhundred percent, Skrobisz thinks.

Positive response to takeoverThe takeover by KAEFER was viewed verypositively by the company’s employees andcustomers. “TERMOIZOLACJA was an em-ployee-shareholder company. By accepting theKAEFER offer, many employees expressed theirapproval of this development. They – as wellas the customers - hope this strategic alliancewill have a positive effect in the future. Interms of technical know-how, TERMOIZOLACJAhas the unlimited capacity to carry out large-scale projects, Skrobisz says. The support ofthe KAEFER Group also gives potentialcustomers added financial security. Recentlythe company received quite a large com-mission for an extensive project. It would havecertainly been smaller, if KAEFER hadn’t takenover the company. The task is to insulate twolarge boilers with a total insulation surface of35,000 m2 which are being built in a Polishpower plant.

In his character as a regional director RobertSkrobisz knows that KAEFER’s activities inPoland are a first step towards establishing abetter foothold on the promising Eastern

European market. “Poland is one of the mostimportant and largest areas of this region,and what is crucial now is that the integrationinto the KAEFER Group be successful. But wewant to enter into other markets as well –after all, Eastern Europe is currently one ofthe few regions in the world with a growingmarket.” Robert Skrobisz, who spends sometime in Bremen even now and then, willcontinue to travel quite a bit. He has movedfrom Munich to Poland.

This is TERMOIZOLACJATERMOIZOLACJA is the leading, oldestinsulation enterprise in Poland. It has 600employees and an annual turnover in 2001 ofapprox. 12 million Euros. It consists of fivecompanies, TERMOIZOLACJA S.A. being theparent company. It has its headquarters inZabrze (near Katowice), where a total of 290employees work in the operative businessand the administration. Business activitiesfocus on heat and cold insulation, insulationof pipelines, noise control systems, boilerinsulation and façades. The subsidiariesTermosprzet Zabrze (with 108 employees) andTERMOIZOLACJA Slask (with 32 employees) arealso located there. Termosprzet is to a certainextent a special case, as it produces scaf-folding and tinsmith machines. TERMO-IZOLACJA Zachod is a subsidiary in Zielona Góra(56 employees); like the TERMOIZOLACJAsubsidiary in Oswiecim (with 104 employees),it has a portfolio similar to that of the parentcompany; the business in Oswiecim hasspecial expertise in corrosion protection.

10

KAEFER WANNER - acknowledged market leader in FranceKAEFER WANNER in France – its first,successful year on the French market has cometo an end. “Since the merger between KAEFERand WANNER our business has really steppedup. Today we are the acknowledged marketleader in France; industry turns to us whenit comes to technically complicated tasks

such as shut-downs of refineries and chemicalplants which must be carried out quickly andfor this reason require a large crew and ad-equate project management,” Philipp Dal-heimer, managing director of KAEFER WANNERSAS and KAEFER’s regional director forSouthern Europe reports. The former WANNERclients also welcomed the merger withKAEFER: “Our business partners reacted verypositively because on the one hand WANNERtoday has a clear strategy and future whichwas not given anymore with the oldshareholder. On the other hand we can nowprovide them with technical and humanresources which give us a considerablecompetitive edge.”

There is visible proof of the changes whichhave occurred in France: as of January 1, 2002,more than 1,000 employees from KAEFERWANNER have been provided with newclothing which bears the new logo of the

enterprise. Furthermore, the company hasmoved to its new administrative headquartersin Puteaux, an office park on the outskirts ofParis. Some 35 employees from managementwork there as do those who work in the exportand asbestos removal divisions. At KAEFERWANNER much has also changed in terms ofinfrastructures: the bookkeeping and con-trolling departments have been coordinatedwith the help of SAP R/3, which is also usedby the parent company. In addition, restruc-turing measures were taken in the regionsNorth-IDF, Rhone-Provence, East, West-Aquitaine, Normandy and in the asbestosremoval sector. In regions with two branches,these were consolidated to form one. Thismeasure was carried out with an eye towardsits impact on the employees however: onlyfive employees decided to leave the companyas a result of the move.

The reorganisation of KAEFER WANNER alsoresulted in a strengthening of the divisions:Industry, nuclear power, shipbuilding andasbestos removal, as they were identified inFrance. “This is an ongoing process which willnot be completed overnight,” Dalheimerexplains: “We are taking things step by step.Initially the divisions will not be organizedhierarchically, but rather in operative terms.This means that we have put people in chargeof the individual divisions whose initial taskit is to see that good progress be madeconcerning the activities supervised by them.”Training programs which promote the potentialon all levels are relevant in this framework. Inaddition, communication between theindividual divisions has been intensified inorder to utilize possible synergies. Andnumerous language courses on all levels arebeing carried out in efforts to assure thatcommunication within the KAEFER Groupfunctions well.

One particular success which KAEFER WANNERhad in 2002 was that it closed three-yearmaster contracts with the leading powercompany in the country, Electricité de France(EdF). This company operates 20 nuclearpower plants with a total of 59 reactors, isthe largest energy producer in the world andalso the largest supplier of nuclear powerworld-wide. Whereas in the past every nuclearpower plant in France drew up its ownmaintenance contracts with KAEFER WANNERthe closing of these contracts means morereliable planning for us. “Now we can assessour long-term personnel needs better. And thisis important because particularly in the nuclearpower business we have to train manyemployees for whom there is only limited use,as the permissible dose of radiation foremployees working in this sector is beingreduced more and more all the time.” Now

KAEFER WANNER knows from the start howmany people it will need when and where. AsPhilipp Dalheimer points out, “in the variousregions as we have defined them, our tasksconcerning the individual nuclear power plantsare now coordinated. We know about allmaintenance shutdowns, all maintenance

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Scaffolding – TGV-line Paris-Marseille

Insulation works on a steam generator

Philipp Dalheimer

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cycles etc. and can respond much more effect-ively and with greater foresight.”

KAEFER WANNER continues to do good busi-ness on the asbestos removal market inFrance, carrying out services for which, inFrance, there continues to be a need, as therewas in Germany some years ago. “We have

WANNER Marine SAS wants toprofit from KAEFER’s experience

A small enterprise with a large impact:WANNER Marine SAS, a 100 %-subsidiary ofKAEFER WANNER in France. With a turnover of1.2 million Euros annually (2001), the enter-prise, which works in the shipbuilding industry,concentrates on interior finishing. The com-pany is run by president Gérard Pichereau anddirector of operations Bruno Huriet, who arein charge of 15 employees. Like KAEFERWANNER, its headquarters is in Puteaux nearParis, but the operative business is supervisedby offices in St. Nazaire.

WANNER Marine has concentrated its businessactivities in this region since 1995. Beforeunder the name WANNER ISOFI the enterprisehad carried out insulation work on the interiorof ships and cold-stores in such well-knownlocations as Nantes, St. Nazaire and on ma-rine bases like Lorient and Brest for over 20years. The relocation of operations to St.Nazaire was made to accommodate thecompany’s largest client, the private-sectorshipbuilders “Alstom Marine” (ex - Chantiers

de l’Atlantique), and their subcontractors.WANNER Marine is involved in the insulationof entire exhaust pipeline systems, fireprotection and heat insulation on ships, butalso in routine metalwork. Such work iscommonly called for on board large luxuryliners, frigates and research ships. Four yearsago WANNER Marine began installing ceilingpanels in the public areas ofships with great success; in themeantime thousands of squaremeters of panelling have beeninstalled. An outstanding crew isneeded to carry out demandingfinishing work in casinos, theatersor dining halls on such ships asthe “Millenium”, the “Mistral” orthe “Vision of the Seas” – a taskwhich WANNER Marine masterssuperbly.

Another specialty of the KAEFERWANNER subsidiary is the insu-lation of fuel lines and variouscomponents involved in this workfor SEMT Pielstick, a manufacturerof diesel engines which belongsto the M.A.N. Group. The fuel linesare insulated with glass fiber matsor a special paste which can beused to form complex shapes. They are then“heated up in the oven” before an outer layeris applied. In France, only two firms have acommand of this technique.

For WANNER Marine, future prospects aregood: with headquarters in the immediatevicinity of France’s leading military andprivate-sector shipyards, all of which are nomore than two hours away from St. Nazaireby car, the small but experienced team aims

to gain access to new areas of businessthrough close collaboration with the otherKAEFER locations and divisions all over theworld. By working together closely withKAEFER WANNER, one hopes to receive newcommissions from the French marine, forexample, which is in search of enterprises whooffer whole-package services – including

engineering, design, purchasing and instal-lation work. Since the company can make useof the experience which the entire KAEFERfamily has to offer, WANNER Marine trusts thatin the future they will have increased chancesfor getting commissions.

maintained our status and in part, with thehelp of large projects such as high-risebuildings with large surfaces, have evenexpanded our activities,” Dalheimer is happyto report. As he says, it has been possible tokeep the business going strongly on all levels– KAEFER WANNER has a promising future inFrance.

Cruise Liner “Millenium”

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In the Southern hemisphere, our BainsHarding subsidiary, under newly appointedmanaging director Andy Mackintosh, ispreparing to reinvent itself and position itselffor profitable growth in 2003. A significantpart of this reinvention is a proposed renamingof the business to incorporate the name andbranding of the KAEFER Group. Thebusiness will further develop its IntegratedServices capability, focus its ProductsDivision and create a new Consultingcapability under KAEFER Technologies Ltd.

Andy Mackintosh explains, “the purposeof these important changes is to capitaliseon the international branding of KAEFER andoffer a wider cross section of KAEFER relatedproducts in the market place. The newlycreated Consulting Division has commencedwith a positive outcome in the area ofrecruitment services to one of our importantcustomers at Alcan Gove in a remote locationin the Northern Territory”.

KAEFER Technologies is nearing completionof its two major contracts in Malaysia andwill exit the overseas business unit by theend of 2002. “Our aim is to focus on theAustralian market given the potential numberof major projects commencing in the short-medium term and to deliver greater value toour existing customers,” says Andy Mackin-tosh.

Earlier in the year, the company relocated itsheadquarters from the northern suburbs ofPerth to the city centre and it has an easternregion office based in Brisbane, Queensland.The locations of these offices centre aroundthe engineering hubs for forthcoming majorprojects and this presence is necessary toposition and support our existing and potentialclients. This restructure is borne out by therecent success in Brisbane with a multi-milliondollar order to provide our patented and in-novative products: “Tank Insulation Panel Sys-tem TIPSTM” and “INSTA-LAGTM”. These systemswill be utilised in Australia’s Comalco AluminaRefinery in Gladstone (Queensland).

KAEFER Technologies has successfully de-veloped its ongoing business portfolio in theGladstone region alongside its existingcustomer Queensland Alumina which is theworld’s largest alumina refinery providingapproximately 10 % of global output.“Prestigious customers such as QueenslandCement and South Pacific Petroleum are nowpart of the eastern region portfolio whilst wecontinue to position ourselves for projectssuch as the Australian Magnesium plant andthe Goro Nickel Refinery to be built on theNew Caledonia Islands, French Colony Islands,to the east of Australia’s mainland. Our Frenchcolleagues, KAEFER WANNER, assisted KAEFERTechnologies in positioning itself for thisopportunity which is a clear demonstration ofthe positive dynamics of the KAEFER Group.

Our Australian subsidiarypositions itself for growthin 2003

The management team has been strengthenedwith the addition of key personnel to supportboth the geographic spread and our customers’needs. To give you an idea of the distancesinvolved, it is a 5 hour direct flight when flyingfrom our Perth office to our Brisbane office.”

Our managing director in Australia adds, “thereis a renewed level of confidence in the wayforward and the ongoing support from KAEFERworldwide is a contributing factor. Our 350employees are focussed on our corporateobjectives and importantly delivering ourshareholders a return on their investment. Werecently conducted a first corporate identityprogram for the company, rolling out, rightacross the company, a new set of corporateobjectives and a range of policies that have adirect impact on our employees, to better alignourselves to deliver for our customers andour shareholders.”

There is a great deal still to achieve to clearlydistinguish the business as the overall marketleader in integrated services, products andconsulting. Andy Mackintosh says: “I believethat our employees are ready for the challengeahead in 2003 and beyond.”

Queensland Alumina (QLD)

Andy Mackintosh, Managing Director

KAEFER Technologies Headquarters

Alcan Gove (NT)

InternationalKAEFER TECHNOLOGIES LTD.

AUSTRALIA

HeadquartersWest

HeadquartersEast

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With INSTA-LAGTM and TIPSTM,KAEFER Technologies is takingthe offensive

“Industrial insulation – new approaches to awell-known challenge”: with this slogan andinnovative products, KAEFER Technologies inAustralia is taking the offensive. Because, asthe KAEFER subsidiary maintains, previouslyused solutions and working methods are nolonger up-to-date: they require a lot of man-power, are not very innovative and are gearedto a large extent to individual constructionsites. The quality of insulation varies, and thecrafts-manship of the workers is not alwaysconsistent. For this reason, Australia’s leadinginsulation company has come up with anumber of innovations which allow them tooffer higher quality goods and services thanthose of their competitors.

The proven KAEFER Technologies productsdeveloped for the Australian and South EastAsian region are pre-manufactured insula-tion elements called INSTA-LAGTM and TIPSTM.These are manufactured under ongoing qualitycontrol, thus maintaining consistently highquality and meeting extremely high standards.Simplified handling of insulation materials onconstruction sites eliminates possible sourcesof error – for example in the case of installationin remote areas or developing countries wherethe training received by workers in the tradedoes not always meet current requirements.By using KAEFER Technologies solutions,insulation installed in such locations is alsoguaranteed to function well.

Further advantages concern aspects of timeand money: time needed for installation iscut in half due to the pre-manufacturedelements. Of course this also reduces the costsof labour, accommodation, storage, scaffoldingmaterials, etc. At the same time, the flexibilityof the construction site crew is increased. Andfor the firms involved, getting it done morequickly also means greater customer satis-faction. Furthermore, a higher degree of worksafety is made possible: pipelines can beinsulated before the actual assembly takesplace. In many cases one can avoid sendinginstallation crews up to higher elevations, forexample. And manufacturing processes goingon in plants already in operation can continueduring installation work.

INSTA-LAGTM is a pre-manufactured insulationproduct for pipelines which are subjected tohigh temperatures and comes with all thestandard types of covering, for examplestainless steel and aluminum. It is fire resistantand can be installed quickly; for maintenanceand inspection work, the covering can beremoved and put back on quickly. INSTA-LAGTM

can be delivered on pallets to the constructionsite and installed immediately.

KAEFER Technologies second innovative pro-duct is TIPSTM, an abbreviation for “TankInsulation Panel System”. TIPSTM is a completeinsulation system for tank facilities whichcomes with all the usual types of coveringand in numerous colours. Mineral wool, fibreglass and poly-urethane are the insulationmaterials used in this case. Here the insulationcan also be easily removed for maintenanceand inspection work; in addition it offersconsiderable advantages when it comes toprotecting tank facilities against corrosion.

As a testimony to these important break-throughs, KAEFER Technologies has beenawarded a multi-million dollar contract toprovide TIPSTM and INSTA-LAGTM for the newComalco Alumina refinery in Gladstone,Queensland. “This confirms our status as aprogressive and leading organisation in thearea of industrial insulation,” says AndyMackintosh our managing director in Australia.

KAEFER inSouth EastAsia

In k-Wert No. 19 we had informed aboutKAEFER acquiring a controlling share inINSULTEC (Thailand) Ltd. and its South EastAsia operations. KAEFER has now acquired alloutstanding shares and INSULTEC (Thailand)Ltd. has been renamed KAEFER INSULTEC Ltd.

KAEFER now has subsidiaries and operationsin the following countries in South East Asia:Thailand, Malaysia, Vietnam, Korea, with theregional office located in Thailand. In addition,KAEFER is associated with P. T. KrazuNusantara in Indonesia in which KAEFER holdsa 30% share.

It is also planned to enter the Brunei, Singa-pore and Phil ippines markets at theappropriate time.

The KAEFER Group is the leading industrialinsulation, refractory and scaffolding con-tractor in South East Asia and works in powerplants, nuclear power plants, LNG plants,refineries, olefin plants and other chemicalplants.

Some major projects under execution are:MLNG TIGA plant (Train 7 and 8) in Malaysia,Manjung power plant in Malaysia, BDO projectin Malaysia, AIT 2 project in Thailand and anammonia storage tank in Vietnam.

“We want to make the KAEFER brand namesynonymous with excellent quality andoutstanding service and want to secure aleading position in all countries where weoperate,” says Raj Khosla, regional directorof the KAEFER Group for South East Asia.

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Hans Björn Paulsrud – regionaldirector for Northern Europe

He was once employed by Rockwool, aninsulation material supplier for KAEFER – yetone was quick to recognize what talents HansBjörn Paulsrud has. KAEFER didn’t let thisexperienced man slip away: since 1980 the

now 52-year-oldconstruction engi-neer, who is in themeantime regionaldirector for NorthernEurope and for thisreason on KAEFER’sInternational Mana-gement Board (IMB),has worked forKAEFER as manag-ing director for ourenterprise in Nor-

way. And he has accomplished a lot duringthis time: “When I started out, there wereonly 14 employees in Norway. Now there areoften as many as 250, depending on howmany commissions we have!“ Apart from visitsto foreign countries, the visits to the projectsare what is most time and energy-consuming.Yet as far as that is concerned he is unre-lenting: “It is not enough to just read reports;it is necessary to be on location as often aspossible – where the customers and ouremployees are. There is no substitute for directcontact.“ Paulsrud speaks fluent German andEnglish, is married and has two children; helives with his family in Moss, near Oslo. Of allthose who belong to the large KAEFER family,he is without a doubt one of the mostexperienced: “My whole life’s work hasrevolved around insulation,“ he says.

Norway, Finland, Sweden, Denmark and theBaltic region – countries in which KAEFER isactive in various branches and to varyingdegrees. These countries form the region“Northern Europe”, which regional directorHans Björn Paulsrud is in charge of. It has animportant strategic position in KAEFER’sforeign business, which is to be strengthenedand expanded in the future.

KAEFER has an excellentreputation in Norway. Pauls-rud resides in the land offjords. Using the city of Mossas his base, he supervisesbusiness in his own homecountry as well as activitiesin other parts of NorthernEurope. With locations inOslo, Stavanger, and Bergen,KAEFER is represented inall regions of Norway. Theenterprise has between250 and 350 employees,depending on order inflow.KAEFER Norway’s corebusiness is interior finishingand insulation work on oiland gas drilling platforms.Shipbuilding also plays arole, but the offshore activ-ities are most important. “In Norway there isvery little traditional industry; the wholecountry lives from oil and gas,” Paulsrudexplains.

When KAEFER Norway was founded in 1977its primary task was the insulation of liquidnatural gas (LNG-) and liquefied petroleumgas (LPG-) ships and plants. In 1984 and 1985KAEFER carried out the complete insulationof Norway’s first gas terminal in Kårstø, todaythe third largest LPG producer in the world.Later the drilling platforms came along, ofwhich more than 40 were built in recent yearswith KAEFER’s help, these are either firmlyattached to the ocean floor or float. Theconstantly necessary maintenance work onthese drilling platforms means secure long-term employment for KAEFER’s employees.They are flown to the drilling platforms for 14days, after which they recover and relax athome for two weeks. In the shipbuildingindustry KAEFER earns its money withinsulation and interior finishing work onpassenger ships and trawlers, for example onthe apartment ship called “The World”, whoseinterior finishing was done in Norway byKAEFER.

Drilling platforms, shipbuilding, industrial insulation:KAEFER has a strong foothold in Northern Europe

Enterprise now has divisionsBecause KAEFER in Norway has toughcompetition on the Northern European marketfrom Eastern Europe, the enterprise wasrestructured in 2002. It had been organizedregionally up until that time; now it is dividedup into divisions following the German model.The Industry Division in Norway now super-vises projects in the paper and cellulose

business, for example, and the Maritime Divi-sion is in charge of drilling platforms andshipbuilding. “Our goal is to almost doubleour returns in Norway and to take away busi-ness from our competitors,” Paulsrud explains.“In order to achieve that, we must step upour market promotion activities. In divisionswe can do this in a more focused way thanwe could before.”

The division form also has other advantages.KAEFER can pursue its goal of getting abetter foothold on the Swedish market moreeffectively. It only has one small subsidiarythere, in Göteborg, which is primarily involvedin large projects such as boiler plants andelectrostatic filters. “In collaboration with theNorwegian Industry Division we are now tryingto expand our business and assert ourselvesin Sweden,” Paulsrud says, summing up thefuture strategy in the neighboring country.

Back to Norway: there KAEFER holds sharesin a small enterprise called Termocap, whichis specialized in insulation mattresses and fireprotection for valves. The Termocap systemis patented and is used on oil and gasplatforms as well as in refineries. Because themattresses can be assembled and replacedso quickly they are very popular. Now one isconsidering expanding the firm and enteringthe Middle Eastern market, where theseproducts and services are also in demand.

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“Ferry of the year”:KAEFER among the finalists

The ferry “Ulysses“ continues to bring luckfor KAEFER Finland: after winning a prize in2001 the spectacular ship was honored againat the SMM shipbuilding trade fair in Ham-burg as a finalist for the title “Cruise & FerryAward” in September of 2002. KAEFEREristystekniikka Oy had built the Sky Loungeof this ship. In 2001 the Aker Finnyards,together with Irish Ferries, had alreadyreceived the “Cruise & Ferry Award“ for the“Ulysses“ as the most impressive ferry. Oneof the outstanding features which wasparticularly praised was the observation deckas part of the uppermost deck, which wasbuilt by KAEFER in Finland. But that’s not all:Aker Finnyards also built the “SeaFranceRodin“, which was also nominated as a finalistin Hamburg. This ship’s bar, Le Pub, and theself-service restaurant are the work of KAEFERFinland.

“Turnkey” is the key word in FinlandAn additional focus in Scandinavia besidesNorway is KAEFER in Finland. “Turnkey” is thekey word here. As concerns shipbuilding inFinland, KAEFER’s package systems can’t bebeaten. A significant portion of sales is in thisarea, “beginning with sheet metal for shipsand including high-quality interior finishing;and the necessary cold and heat insulation iscarried out as well,” says managing directorMarkku Tammi from Finland. KAEFEREristystekniikka Oy, which was also foundedin 1977 with the help of Markku Tammi, hasits headquarters in Rusko, near Turku andattends to all the large shipyards in Helsinki,Rauma and Turku. KAEFER has approximately100 employees in Finland who make an annualturnover of some 20 million euros. KAEFER inFinland has exceptional know-how and canguarantee first-class performance of allinsulation tasks on ships and in industrialplants. Turnkey construction of numerousrenowned luxury liners which were built atthe Kvaerner Masa Yards and the AkerFinnyards have positioned KAEFER extremelywell in this country. Four of the gigantic Eagleluxury liners have now been completed andthe fifth will leave the shipyards at the end of2003.

KAEFER Eristystekniikka Oy took care of allthe spa, sauna and solarium areas on all theluxury liners, a total of 2,900 m2 per ship,delivering high quality services on schedule.

Recently a contract with Aker Finnyards forthe installation of cabin decks on the “TallinkII” was also signed. KAEFER EristystekniikkaOy had been in charge of this task on the“Tallink I” in 2001/2002.

For further information please visit our internetwebsite: www.kaefer.fi.

Industrial insulationIn Finland, KAEFER has closed an importantmaintenance contract with Fortum Oil and GasOy, the term of which extends from October 1,2002 until December 31, 2005 with an optionfor an additional two years. As a result of thiscontract, a location was set up in Kulloo. Asan investment in the future, production halls,new machines and vehicles were supplied tothe Kulloo location for the construction site.

In Lahti, at the large Finish Oy Hartwall ABbrewery, KAEFER Oy successfully carried out

heat and cold insulation of pipelines andbrewing house and carried out similar insu-lation work for Danish GEA Liquid and theGerman Steinecker Maschinenbau GmbH. Ex-tensive renewal of cold insulation was carriedout for Borealis Polymers in Kulloo during thisyear as well.

On the foreign market, KAEFER EristystekniikkaOy took charge of boiler insulation work inHärnösand, Sweden, for Fortum EngineeringLtd. and in Kehra, Estonia for Andritz Oy.

The Baltic RegionKAEFER Eristystekniikka Oy has trained newinsulation fitters and sheet-metal workers inits subsidiary KAEFER Isolatsioonitehnika OÜfor years.

As a rule, KAEFER Eristystekniikka Oy inEstonia now carries out all insulation work inEstonia, Lithuania and Latvia independentlyunder the supervision of managing directorAivo Andrekson. KAEFER Eristystekniikka Oyhas been successful in these countries foryears, in particular at breweries with trend-setting cold and heat insulations for variouscustomers.

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KAEFER ventured its first foray into the SouthAmerican market in 2002. In May of 2002, a“letter of intent“ was signed in collaborationwith ISOLENGE, a firm with headquarters inSao Paulo and one of Brazil’s largest insulationtechnology enterprises. “We are still in theprocess of getting to know each other. Butthe collaboration promises to be very fruitfulbecause many foreign enterprises invest inBrazil and thus are keen to make use of theknow-how of European and American firms,”says Francisca Gorgodian, assistant to themanaging director Peter Hoedemaker and, asa native of Argentina, someone who is veryfamiliar with the situation in this region.

The business activities in South America beganwith what Gorgodian considers to be a “reallygood“ market analysis conducted by theSpanish intern Sara Castellis. In autumn of2001, managing directors Peter Hoedemakerand Stephan Radermacher took a look atseveral insulation companies and potentialcustomers in Argentina and Brazil together withGorgodian in order to sound out possibilitiesfor collaboration. As a “first step” ISOLENGEwas selected. The company has an excellentreputation in Brazil and is active in the fieldsof industrial insulation, shipbuilding andoffshore platforms, i.e. fields which belong toKAEFER’s core business activities. “Large in-ternational customers who invest in SouthAmerica want to choose well-known groups

Brazil the first stage ofSouth American businessendeavours

like us as their partners rather than smallerfirms in the region,“ Gorgodian explains. “Weare using our good name and our know-howto give ISOLENGE the competitive edge, arehelping to make calculations, and are involvedin part in supplying materials; our partnerISOLENGE is in charge of carrying out theactual commissions.“ The fact that thesupervision of projects often takes place inEurope speaks in favor of KAEFER: “Nuclearand industrial plants for Brazil are often forthe most part planned on our continent, forexample, with only the actual constructionwork left to be down on location,” saysGorgodian.

In the meantime the collaboration has bornefruit. After contacts had been established,involving, for one, a visit by the two directingmanagers of ISOLENGE, Tadahisa und PauloKawamata (both of Japanese descent) toKAEFER in Germany, the International Mana-gement Division MALNE, under the supervisionof Henry Kohlstruk, took charge of thecoordination of commissions. Kohlstruk isassisted by Günther Ahlers, who is the rightman for the job: Ahlers already lived andworked for some time in Brazil. And by theway, in the future KAEFER might also start tofocus more on Argentina again. At present,the bad economy continues to prevent KAEFERfrom getting involved in concrete projects inthis country, however.

Mozambique: new coat of paint for LPG pipelines

KAEFER Mozambique LDA, Maputo, receivedan interesting commissioning from its majorclient MOZAL Aluminium Smelter Plant. Forsafety reasons numerous pipelines containingliquid petroleum gas were found to be paintedand colour coded to incorrect specifications,therefore posing a safety threat to operating

and maintanance personnel. KAEFER Mozam-bique were contracted to remove the offendingand incorrect colour which was Lemon (C54)and change it to Light Stone (C37). Projecttime for completion was 35 days, carried outduring July and August 2002.

Large commissions forKAEFER in South Africa

KAEFER in South Africa received an importantlarge commission from Shell and BP. For thepast five years, our subsidiary has beenresponsible for maintenance work on in-sulation and scaffolding as well as taking careof painting work at the SAPREF refinery ofthese two oil companies in Durban. Duringlarge-scale projects some 11,000 m2 of insu-lation were fitted and a surface of 30,000 m2

was coated with paint; in addition, scaffoldingwith a total weight of some 1,750 tons wasput up. At peak times 266 KAEFER fitters werebusy carrying out these tasks, putting in atotal of 100,00 man hours. Despite the tightschedule, insulation, painting and scaffoldingwork was also done in a new sulfur processingplant of the SAPREF-refinery. The August 30,2002 deadline was met. Including themaintenance contract already mentioned, atotal of 647 KAEFER employees were involvedin the two projects.

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Arno Recknagel bids farewell after31 years at KAEFER

There is not space inthis issue of k-Wert toportray all that ArnoRecknagel has donefor KAEFER. Reck-nagel, who has beenan executive of thecompany since 1988,spent his last yearsat KAEFER acting asgeneral manager forTechnical and Entre-preneurial Develop-

ment. After 31 turbulent years with ourenterprise, he retired in May of 2002. KAEFER’s“technical know-how” left with him, leaving agap behind which it will take some time tofill.

Arno Recknagel began working for KAEFER asan engineer in Corporate Technical Services,where he developed cryogenic insulationsystems for storing and transporting liquidgas. In the first half of the 1970’s he wasprimarily involved in carrying out LPG and LNGtank insulation commissions in Norway. In 1975he was named deputy director of KAEFER’sShipbuilding department. In 1981 came the

promotion to director of Corporate TechnicalServices. k-Wert is also closely connected withhis name. He established KAEFER’s companymagazine in 1984. Beginning in 1985, hedevoted himself to its publication togetherwith his assistant Dagmar Mangels for quitesome time. In 1987 Recknagel initiated theestablishment of a work safety office. In 1988he joined management and became directorof the environmental technology department,Corporate Technical Services, Corporate QualityManagement and Corporate Work Safety Ser-vices. Working in close collaboration with theShipbuilding Division, Recknagel was active

on a global scale in the 1980’s and 1990’s, forexample being involved in the constructionof LNG tankers and fast cruise liners. He wasjust as delighted about the first ISO 9001certification as he was about the slogan hecame up with – “KAEFER – more than goodideas” – which is still used today. For him itwas only natural that he should get involvedin international affairs, whether as boardmember of KANGRIM-KAEFER in Korea or ofBains Harding in Australia. For more detailedinformation on his achievements visitwww.arno-reckangel.de, a website which hisco-workers set up when he left the company.KAEFER’s management has of course beenclosely connected to Arno Recknagel and isvery appreciative of this formative force’sachievements. “In particular, we have ArnoRecknagel to thank for our ongoing dom-ination of the cold insulation market,”Norbert Schmelzle says in recognition ofRecknagel’s services. “He always had adecisive influence on the company when itcame to technical aspects of decisions,”Stephan Radermacher points out, who viewsArno Recknagel as a kind of “elder statesman”.I soon recognized that he had an extraordinarytechnical and strategic reputation – particularlyin the shipbuilding business.” And PeterHoedemaker remembers Arno Recknagel asan important mentor during the phase whenthe company changed from a family-runbusiness to an enterprise run by executives.“And on the many trips which we madetogether he was always an extremely pleasantsparring partner!”

Austria’s managing director Wilhelm Kaiser retires

After more than 30 successful years at KAEFERWilhelm Kaiser, who for many years wasmanaging director of KAEFER in Austria, retired

in March 2002. In April 1971 WilhelmKaiser took charge of KAEFER in

Austria, which at the time wasstruggling to survive. With a lotof commitment and goodbusiness acumen he turned thecompany into a profitable

International

subsidiary within only a few years. “It was hewho laid the basis for a flourishing enterprisewhich now provides a livelihood for 150KAEFERites and their families,” Kaiser’ssuccessors Walter Hofmann and HannesKnoblich say in praise of his merits on theoccasion of his much-deserved retirement.Kaiser knew what had to be done to maintainthe subsidiary’s stability; KAEFER in Austriasoon became a real jewel in the large KAEFERfamily. Kaiser was also valuable for KAEFERfrom the human side – it was often possibleto clear up difficult situations over a goodglass of wine with Kaiser as an empatheticlistener.

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IX-PRO: KAEFERites help themselveswith knowledge and ideas“We KAEFERites know so much – and we canlearn a lot from each other. Therefore we wantto utilize our internationality and diversity tobring about an ‘exchange of experience’.” Thisis what Francisca Gorgodian, who has joinedforces with Udo Giesen in the Legal Servicesdepartment to form the IX-PRO-Team, writesconcerning the goals of this ambitious venture.The abbreviation IX-PRO stands for “Interna-tional Exchange Program”: the “exchange pro-gram for everyone” at KAEFER who canexchange knowledge and give each otherideas.

Exchange programs for KAEFERites are to lastanywhere from two to eight weeks – whetherit is an operations specialist, an IT-programmeror a division manager. “As a rule, IX-PRO isvaluable for all those who want others fromthe KAEFER Group to profit from their know-ledge or feel that there is knowledge to behad somewhere else in the enterprise whichis important for their own field of work,“Gorgodian says in explanation. One example:“If oil platforms become a concern for co-workers from Spain, who have had littleexperience with such things, one is sure tofind numerous Norwegian specialists who canimpart the necessary knowledge to them.“

The goals of the IX-PRO are complex. Apartfrom aiming to exchange knowledge and ideas,there is also an interest in establishing know-how networks. Work methods can be improvedif experiences with projects are exchanged onan international basis: IT-programs which havebeen developed and proved successful in Ger-many can be used in Malaysia or Thailand,for example – and vice versa. The motivationof the employees is increased by IX-PRO andlanguage skills are improved. In addition,members of the KAEFER Group become familiarwith various products and their use.

How can KAEFERites, who hope to utilize suchan exchange to make substantial progress intheir own developments and receive positiveincentives for their own assignments, take partin the exchange program? Whoever thinks thatan interesting development is taking place atone of the international locations should speakto his superior about it – assuming that personhas not already had the idea himself. Aquestionnaire is filled out which establishesthe basis for evaluation by the IX-PRO-Teamand the company’s management as to whetheran exchange would be beneficial. “Then welook and see if there is a correspondingcontact person on the other side. For it is im-portant that an employee who goes to a

foreign country for two to eight weeks not beleft alone there, but rather have some kind oftutor who constantly looks after him“, saysGorgodian. Of course the other party is alsoprepared for the exchange and a detailedschedule for the visit is drawn up. “Naturallylanguage skills are important. There must bea guarantee that both sides will be able tounderstand each other“, Gorgodian adds. Bythe way, the costs for the entire stay are paidfor by the “sender“.

There are expected to be about 15 exchangecandidates in 2003. As Francisca Gorgodianpoints out, “organizing the exchanges is a bigissue for us. The people must have time fortheir guests and nevertheless be able tocontinue with their current tasks. Thereforethe IX-PRO-candidates are well prepared sothat they can get actively involved immediatelyupon arrival!“

KAEFER managing directorNorbert Schmelzle plays importantrole in construction industryassociation

The construction businessis one of Germany’s lar-gest employers. One outof every 16 employedpersons – including usKAEFERites – works in thisbranch. In the year 20017,230 Euros were investedin building constructionevery second. Consideringhow important this busi-ness is not only for theeconomy but also forindividual companies,effective representation ofinterests is crucial. InGermany this task is takenover in part by the Asso-ciation of the GermanConstruction Industry. Ourmanaging director NorbertSchmelzle plays an impor-tant role in this associa-tion: as chairman of theGroup of Federal Trade

Divisions he is also a member of the presidingcommittee of the association.

In addition Nobert Schmelzle is chairman ofthe federal trade division for fire protectionand heat, cold, and noise insulation in theconstruction industry’s association. It repre-sents the branch’s construction companies whowork in the field of heat and cold insulation;cold-storage rooms; liquid gas tanks; heat andcold insulation for engine rooms, tanks andother technical facilities on ships; noiseinsulation for industrial plants and buildingconstruction; room acoustics as well as fireprotection for buildings. There are fourteenof these trade divisions. When they allconvene, Schmelze conducts the meeting. InApril of 2002 he was elected to this positionwith a wide majority. As chairman of the tradedivisions group, he is automatically a memberof the presiding committee of the association.

Several times a year the KAEFER managingdirector takes part in meetings of variouscommittees in which he is active. “In doingso one gets a very good impression of whatis really happening in the political andbusiness sphere of the construction industry,”Schmelze reveals. “One has a say in importantissues, but developments take time to get offthe ground. In light of the current instability

of the construction industry, there is an urgentneed for a step-up in reform measures, how-ever. Measures to assure that bills are paidon time by state institutions must be taken,for example. The most important issues areoften wage negotiations, in which Schmelzleparticipates, focussing on supplementary wageagreements for insulation fitters. He is par-ticularly concerned that the overall wageagreements be adhered to. “It is absolutelynecessary that wage agreements in our branchof industry be observed. We must not toleratea situation in which respectable companiespay their employees in accordance toagreements which they are bound to whilesome small and medium-sized companiesundermine such agreements by not payingovertime, thus creating unfair competition,”Schmelzle says. Reforms within the associationmade necessary by changes in socio-politicalconditions are also an important issue tackledby Schmelzle. He confers with the committeemembers on mutual strategies and actionsso as to represent the insulation trade aseffectively as possible in the constructionindustry.

Organization

19

KAEFER – an international enterprise whichwants to remain successful with the help of along-term strategy. Personnel management isaffected by this goal. Our company set up the“Junior Executive Program” (JEP) in 2002 withan aim toward identifying and fosteringqualified young talents. In three training blocksand under intensive supervision young, talen-ted KAEFER employees are brought together.They form international networks within thecompany which become an importantfoundation for successful action and synergyeffects between the various subsidiaries.

With this ambitious program KAEFER alsowants to document its appreciation ofcommitted employees and encourage them tostay with the company. As an ongoing pro-gram, the JEP is designed to become astructural feature of the KAEFER Group in thefuture. “We want to find the uncut diamondsin our enterprise and foster their personaldevelopment,” says Ralf König, head of thepersonnel development department.

As a rule, managing directors of subsidiariesin foreign countries and heads of divisionsnominate one or two candidates for the pro-gram – after applying tough selection criteriasuch as age and foreign language skills, butalso taking so-called soft factors into con-sideration such as potential for development,social skills and business acumen. Thoseselected for the “Junior Executive Program” inthis way convene for three internationalseminars within a period of eighteen months.

Junior Executive Program – long-sighted personnel developmentThe first seminar of this kind took place fromJune 12th to 15th, 2002 at Etelsen Castle nearAchim and was a complete success. Withexecutive trainer Dieter Tappe and Ralf Königas facilitators, 14 candidates from Norway,France, Spain, Portugal, Thailand, South Ko-rea and Germany met to address such topics

as team development and company manage-ment. During discussions and exercises thepromising young trainees had a particularlygood opportunity to get to know each otherbetter. One of the highlights were the discus-sions with the three managing directors, whichtook place in small groups in an easy atmo-sphere.

At the second and third international seminars,project and conflict management, ways toenact processes for effecting change, presen-tation techniques and execution of concreteKAEFER projects are on the agenda. The sec-

ond event took place at the beginning ofDecember in Bilbao (Spain). Between seminarsthe participants remain in contact: an online-platform set up for this express purposesupplies all kinds of information, and indiscussion forums one can confer on issueswhich are of relevance to the KAEFER com-munity.

As König points out, good collaboration be-tween the candidates and the executives whonominated them is also important. “Such anindividual support program cannot be super-vised in Bremen if the candidate is in Thai-land, for example, but rather it must bedeveloped and implemented on location,” thepersonnel manager says. Intensive exchangealso plays a role: “After coming home fromthe JEP-meetings, the heads of the divisionsor managing directors in foreign countries sitdown to talk with ‘their’ candidates to findout what the candidates’ personal impressionswere and to discuss what steps should betaken next to promote their personal develop-ment.” Slowly but surely a young talent whois supervised and promoted in this way ‘comesof age’. But, as Ralf König points out, theprogram doesn’t guarantee that one will makeit to the top: “Each participant has improvedchances for success, but to begin with, every-one continues to do his job just as before.”

25 years at KAEFER:Sulz and Borowsky reunitedin the end

This doesn’t happen at KAEFER every day: twomuch-respected employees celebrating their25th anniversary who both work as supervisorsin the Shipbuilding Division and have knowneach other for a quarter century. We are talkingabout division manager Manfred Borowsky andcommercial manager Holger Sulz fromKAEFER’s Shipbuilding Division. Both beganto work for our company on August 1, 1977,doing their vocational training here beforegoing separate ways within the companybefore their paths finally crossed again.

After completing his training, ManfredBorowsky spent two years as a trainee at theBremen branch. After that he became acommercial clerk at KAEFER in Bremerhaven,where he was named commercial manager anddeputy manager of the branch in 1984. In 1986,at the age of 30, Borowsky was put in chargeof the branch and was confered “prokura”.

He was promotedagain in 1994, be-coming head of thecold storage, refur-bishing and façadesdivision. In 1997 hejoined forces withHans-Jürgen Gefken tosupervise the specialBremerhaven depart-ment, becoming headof the Shipbuilding Division in January 2001as well. Borowsky, who is said to have a truesense of family, practical skills and an inde-pendent spirit, has kept the “Bremerhaven”on course even in hard times.

After having completed his training at KAEFERHolger Sulz had obligations to another kindof company, namely to the armed forces. Inmid-1981 he returned to KAEFER and wasinvolved in commissions carried out by theBremen branch. From August 1982 until May1984 he gathered valuable experience as acommercial clerk on a large construction sitein Indonesia. Upon his return to the Bremenbranch in 1986 he spent 2 months in each ofthe commercial departments, ultimately

becoming commercialclerk in the ship-building department.After becoming anindustrial businesseconomist in 1992 –working as commer-cial manager ofKAEFER’s Dresdenbranch for 2 years –he received a numberof promotions before being named commercialmanager of the Shipbuilding Division in Bre-men. Sulz is appreciated in particular for hisamiable nature; he has often succeeded insettling controversial issues. Since January 1,2002 he has been in charge of the ShipbuildingDivision together with Manfred Borowsky –more than 20 years after they completed theirtraining together, things have come full circle.

Organization

20

�2

20

�22222: first the foundation,

then the innovationSome things take time – this is particularlytrue of long-term developments. When newideas and future perspectives for the KAEFERGroup are developed and implemented, it isparticularly important to go about things care-fully. Nevertheless, in the relatively newdepartment for Strategic Product development,whose task is to implement innovation pro-gram �����2, which was initiated last year, thingsare going at a real clip. Within a very shortperiod of time, a lot has been set in motion.

“Whoever assumed that such an ambitiousinnovation program would have three spec-tacular developments to show for itself aftersuch a short time is from another planet,“says Karl-Rudolf Friese. As of April 1st, the headof the CTS has also temporarily taken overthe supervision of Strategic Product Develop-ment. Friese and the other members of the �2

team first had to set up certain foundations,which were necessary so as to give future pro-jects a sound basis. In choosing the teammembers particular care was taken to findexperienced employees from all the divisionswho are involved in the operative businessand have contact with customers. In the threeworkshops carried out so far the groupdeliberated at length before the first official�

2 project was initiated: tunnel fire protection.

In the workshops one concern was to definepoints of departure – for example to identifywhat factors prevent innovation at KAEFER.“At all the meetings we worked hard,sometimes late into the evening,“ Friesereports. “As regards the issue of innovationinhibitors we learned more during the two days

of the first workshop than we would have if abusiness consultant had conducted a scru-tinizing analysis at KAEFER. In the followingworkshops we discussed ways to gain accessto new ideas, new products and new serviceswithin the enterprise itself and what methodsto use to approach new developments.” Underthe supervision of the Shipbuilding Division a�

2 project, the development of system-integrated cabins, was initiated. But the pilotproject concerned with fire protection intunnels is looked upon as a “total innovation”.In the course of the project KAEFER has ac-quired excellent expertise, for one through itssuccessful execution of the commission forthe fourth tube of Hamburg’s Elbe Tunnel andsecondly in connection with the Weser Tunnelcommission, which is currently being carriedout. Such expertise should be expanded uponlong-term with strategic goals in mind. “Todo that,” Friese says, “we have formed a teamof specialists made up of employees fromHamburg, Bremen, Berlin and Rostock, whosetask is to develop KAEFER’s own fire protectionsystem for tunnels, this project being of crucialimportance to the Construction Division. Butthis is not our only goal – fire protection is ofrelevance to any number of divisions. Indus-trial fire protection insulation is not only indemand for use in tunnels. We want tomethodically develop a system which can beused in many different ways.“

The participants in the project were recom-mended by the supervisors of their divisions,who play an important role in the �2 program.As Karl-Rudolf Friese points out, “we mustn’tsatisfy ourselves with promoting innovations

at KAEFER in spirit alone; we must turn theminto a reality. This is only possible, however,

if there is close collaboration with thedivisions, as they are the ones who mustput our ideas into effect and sell themto our customers.“ For this reason the

heads of the divisions were intenselyinvolved not only in puttingtogether the �2 team but alsoin selecting the participants forthe tunnel fire protectionproject. “The heads of thedivisions receive two pagesof information on how thingsare going: first of all, from

‘their’ team members, secondof all from us.“ Openness, trans-

parency and patience are, asFriese points out, elementary pre-requisites for the success of �2:“We are on the right path, initiatinginnovations from which we will allprofit long-term.“

Organization

21

Second tunnel:Weser Tunnel calls for precisionlogistics and assembly

It is the largest construction project in theLower Weser region, and the regions left andright of the Weser have high hopes that itwill promote economic growth. The construc-tion of the Weser Tunnel between Kleinensiel(District of Wesermarsch) and Dedesdorf(District of Cuxhaven) is proceeding at a ra-pid pace – and KAEFER is in on the project.After our enterprise supplied impressiveevidence of its newly acquired know-how asconcerns fire protection in tunnels during workon the fourth tube of the Elbe Tunnel, KAEFERonce again has this task – but under quitedifferent conditions.

Whereas KAEFER’s task inHamburg was to put up anewly designed fire protec-tion ceiling with smoke re-moval vents, the fire protec-tion for the tunnel betweenDedesdorf and Kleinensielconsists solely of panelling.Each of the two tubes is 10.3 m in diameter,1,632 meters long and is divided up into 1,088rings which are 1.5 m wide. The process ofplanning the construction work and thelogistics of fire protection insulation has beengoing on for several months. The fitting workwill begin at the end of March or beginning ofApril 2003 at the latest and is to be completedwithin 5 months. Aestuver panels which are60 cm wide and 2.6 – 3 m long will be attachedto the rings using concrete nail anchors. Thatsounds relatively easy, but it isn’t – one mustbe very exacting so that the grooves betweenthe panels are not too wide.

A surface measuring 45,000 m2 must becovered within f ive months. “That isapproximately 450 m2 per day – an enormouschallenge for our logistics and assemblycrews,” says Walter F. Möhl, national technicaldirector of the Construction Division. Thuscareful, exacting preparation is crucial, but thatworked out fine in the Elbe Tunnel. We mightlay in a supply of panels nearby, but otherwisewe will try to have the panels delivered directlyto the tunnels by trucks as needed. “We don’twant to move the material unnecessarily, butinstead use it immediately,” Olaf Holtz,

supervisor of the Weser Tunnel project andan employee in the fire protection departmenttells us. After fitting the Aestuver panels, thetunnel will not be completely round inside,as the panelling will be attached using poly-gonal configurations.

The design, the planning and the constructionwork must be prepared in detail and is timeand energy-consuming. From the panels downto the screws, all the materials must beapproved by the Building Supervisory Board.All fastenings must be made of noncorrosivestainless steel, for example – due to the ag-gressive exhaust fumes of the traffic. A ventsystem is integrated which is designed todischarge the exhaust fumes. In case of anaccident there are also four cross-connectionsto the parallel tunnel. The Weser Tunnel was

hollowed out in the same way the Elbe Tun-nel was, using a giant drill with shieldpropulsion. The construction work has beenin progress since 1998. The tunnel is to beopened up to traffic at the end of 2003. Some20,000 vehicles will travel between Kleinen-siel and Dedesdorf underneath the Weser.

The decision to establish and organize a newbusiness area for fire protection in tunnelswithin the framework of a �2 pilot projectshows that KAEFER has trust in its know-howin this area.

Construction

Excursion – “Smoke RemovalCeiling in 4th Tube of Elbe Tunnel”

On May 28, 2002 an excursion to Hamburg-Othmarschen took place which focused on thesmoke removal ceiling in the 4th tube of theElbe Tunnel.

AESTUVER, BAUTEC, FISCHER and KAEFER hadinvited some 100 specialists from Germanyand neighboring countries to participate inguest lectures and a visit to the constructionsite, to find out about the planning, con-struction, production and assembly of theceiling system.

Norbert Schmelzle opened the event with apaper which vividly showed what greatimportance is given to fire protection in tunnelconstruction at present. Contributions followedwhich addressed these interesting topics:

– Fire protection concept of the 4th tube ofthe Elbe Tunnel – what spoke in favor of asmoke removal ceiling?

– Digging the 4th tube of Elbe Tunnel usinga drill with shield propulsion

– Fire protection concept of 4th tube ofElbe Tunnel from the fire department’sperspective – carefully directed extractionof smoke and heat – safeguarding ofescape and rescue routes

– Technical fire protection certification forthe smoke removal ceiling

– Analysis of smoke levels andgastightness of the smoke removal duct

At the end of the event the participants hadthe opportunity to view the construction sitein a double-decker bus and to get a backstageview of Hamburg’s new Elbe Tunnel.

A large number of guests participated in thepodium discussion which followed. All four ofthe enterprises were surprised at the keeninterest the guests showed in the event whichthey had hosted. Next year they will surelymeet again for an excursion to the Weser Tun-nel.

22

Shipbuilding

When executing passenger shipbuildingprojects, the integration of cabins often posesa real challenge. On any one ship as many as1,000 units might have to be installed, finishedand connected to power supply systems andsanitary facilities, providing living space forpassengers and crew. As a rule many monthsof fitting work on board are required beforeall of different functional and decorative unitshave been installed. “With the pre-fabricatedcabins previously offered on the market it waspossible to shorten the installation time onboard considerably. Nevertheless theinstallation of cabins on board, including thefinal assembly work and the connection tothe various systems, has always been verytime and energy-consuming,” Jürgen Reuter,technical manager of the Shipbuilding Divi-sion points out, summarizing his experience.

With the new and as yet unique KAEFER Sys-tem Cabin KSC, all these disadvantages willbecome a thing of the past. The KAEFER Sys-tem Cabin KSC is a “pre-fab cabin” into whichinnovative plug-and-play systems have beenintegrated which reduce the time needed toinstall the cabin on board from several daysto just under one hour. Two prototypes of theKAEFER System Cabin KSC were presented atthe SMM shipbuilding trade fair in Hamburgin September 2002 – with great success.“There was an enormously positive response,”Jürgen Reuter reports. “Potential customersfrom the domestic as well as the foreignmarket found our concept convincing. Specificinquiries have been made.

The KAEFER System Cabin KSCpromises future success

The long months of workneeded to develop the systemon the part of Jürgen Reuterand co-workers from the ship-building/general contractingdepartment have paid off. Withthe involvement of experiencedadvisors from the shipbuildingbusiness, shipyards, electricalengineering and air condition-ing, a system cabin has beendevised which eliminates theprevious disadvantages, thusoffering an advantageous al-ternative to the pre-fabricatedcabins which the market hashad to offer in the past.

The use of such cabins is notlimited to passenger ships. TheKSC also offers an economicsolution for the interior fin-ishing of deck quarters onmerchant ships or living quarters on offshoreplatforms. Jürgen Reuter summarizes theadvantages as follows: “We supply completelypre-fabricated, custom-made cabin moduleson location. Through the use of special ma-terials these cabins are very lightweight. Forthe cabin walls one can choose betweenconventional coated sheet-metal panels orLOLAMAT, a lightweight sandwich panelproduced by KAEFER-subsidiary CFS. Thestandard delivery of pre-installed ceilings,floors, supply systems, sanitary facilities andcomplete interior finishing is an additional

novelty. The KAEFER System Cabin KSC meetsstandards for fire protection class B15according to IMO and adheres to the noiselimits laid down by all leading classificationagencies. We also devise system furnishingin compliance with the customers’ wishes. Theindividual modules can be combined in diffe-rent ways. A novel framework constructionguarantees lightweight compact stabilityduring transport. The cabins’ integrated rollingsystem guarantees accurate positioning ondeck. The use of a plug-and-play system is anadditional innovative feature of the KSC. Theuser-friendly plug principle makes for quickinstallation of all supply and disposal systemsand reduces the assembly time to a minimum.”

After having elicited such a positive responseat the SMM, the construction method will bereviewed once more at KAEFER in order tooptimize it fully. Jürgen Reuter is convincedthat the KAEFER System Cabin will assert itselfon the market in the future. “In light of somany advantages it would seem that no onewill be able to get around it!”

2323

Shipbuilding

New navy showroomat KAEFER in Hamburg

In September of 2002, just in time for theSMM Shipbuilding Exhibition, our Hamburgbranch completed its KAEFER Navy Showroom.It was planned and carried out in cooperation

with ALJO Aluminum Furniture Systems andthe SITTE Electrical Engineering and designedto attract navy shipyards, planning agencies,and representatives of ministries of defenseand international navy forces. Apart fromproducts supplied by ALJO and SITTE (alu-minum furniture and electrical installations),the whole line of KAEFER navy products is

exhibited in the showroom. KAEFER’s navy walland ceiling system is particularly prominent.On a surface of approximately 75 m2, modelsfor a wardroom, a briefing room, an office, acabin and a medical treatment room, all fullyequipped, are on display. “This showroom isoptimally suited for demonstrating all theadvantages of KAEFER’s navy wall and ceilingpanelling,” Bernd Wittorf, head of the navydepartment of KAEFER’s Shipbuilding Divi-sion is delighted to report. “Thanks to com-pletely functional electrical installations anda complete array of furniture the showroomis very impressive.” KAEFER is making pre-parations for exhibiting other navy ship-building products and systems.

New special lockers for navyshipbuilding

The navy department of KAEFER’s ShipbuildingDivision has put its long years of experiencewith special lockers for the German Navy togood use on the international market. In

compliance with the stipulations laid downby the NATO, lockers for weapons,ammunition, mine detectors and explosiveshave been delivered to numerous naval forcesall over the world. The materials, dimensionsand design of the lockers are tailored to eachcustomer’s individual needs. The lockers mightbe as small as a shoe box or some 4 cubicmeters in size; some are made of conventionalsteel or anti-magnetic special steel, forexample, with or without a seawater-resistantaluminum alloy. Such lockers might be placedon open decks or inside ships. The closequarters on ships often require that the unitsbe delivered unassembled. Thanks to a specialconstruction, assembly is fast and easy. If itis required that such lockers be shock-proof,able to withstand extreme climatic conditions,have fire protection or be equipped with alarmsystems, integrated constructions are availablewhich meet such demands. Ergonomy is alsogiven high priority: if the situation calls forquick action, easy handling can be a matterof life or death.

KAEFER elastic floors onyachts and luxury liners

KAEFER floors are being used more and morefor modern, sophisticated shipbuilding pro-jects. The reason is that these floors, partic-ularly elastic floors, make it possible to levelout any structural unevenness of ship decks,allowing for level surfaces on all the decks ofa ship and eliminating the need for steps. Inthis way complicated adjustments andunattractive interior finishing ‘solutions’ canbe avoided. The special features of our floorsallow for integration of fire protection, asseveral special KAEFER constructions have fireprotection certification.

Because the standards set for acoustics onships, for example luxury liners and high-quality private yachts, become more demand-ing all the time, KAEFER floor systems arevery popular. Constructions which are tailoredto the individual location, taking into accountcabins and interior finishing systems make itpossible to adhere to sound level and vibra-tion limits – for example on the stern andabove the engine room. The trend towardslight, fast, vibration-reduced and quiet shipsand the high standards which such ships mustmeet call for careful, detailed coordination ofthe standards which are to be set for theindividual trades involved. Technical know-howis required, for example when it comes tospecifications concerning low-frequency struc-tural oscillations and vibrations or the inherentfrequency of structural elements and systemson the ship in order to avoid system resonanceand with it an increase in the amplitude offloor oscillation and undesired noise.

Thus KAEFER’s aim is to assess, optimize andadjust time-tested floor constructions asregards effectiveness and function in the low-frequency range, which has not beenparticularly relevant in the past. Innovativematerials such as CFS’s newly developed floorpanelling, special spring elements etc. playan important role here. Together with Corpo-rate Technical Services / Acoustics, measure-ments of already installed flooring are beingcarried out as well as calculations for andexaminations of model units. The results willform the basis for guidelines which are to beincorporated into contracts for shipyards andtheir sub-suppliers in the future.

Exhibition Euronaval 2002, Paris

24

At KAEFER in Bremerhaven life is never dull.Our shipbuilders’ know-how is well-knownand in demand among renowned shipyardsall over Germany. In 2002 KAEFER was onceagain involved in numerous ambitious pro-jects, one of the most prominent of which wasthe conversion of a bulk carrier into a juicecarrier. Since October 2002 the “Orange Sky”has been plying between Europe and Brazil.

KAEFER in Bremerhaven was busy carrying outthis task at the Lloyd Shipyards as well asthe MTW Shipyards in Wismar for almostone year. “The shipping company, which isoperated by several Brazilian citrus fruitfarmers, kept wanting to make alterations,”says Dietrich Thöns, head of the shipbuildingdepartment in Bremerhaven. In addition thework needed to turn a more than 175-meterlong bulk cargo ship into a carrier whichprimarily transported orange juice from Brazilto Europe was tricky. “The natural juices arekept fresh in slightly concentrated form bymeans of a special refrigeration process,”Thöns reports. “The juice producers had beenworking for years before they found the rightsolution, which entails refrigerating the roomin which the juice tanks are stored and slowlystirring the juices during the storage period.”

From juice carriers totrawler extensions

For KAEFER this meant, to start with, thatpainstaking plans for a huge number of con-tainers, pipelines and equipment in accordancewith the USPH requirements of the Americanhealth authorities as well as less restrictiveEuropean requirements had to be drawn up.KAEFERites Ralf Machirus and SusanneSonnenburg supplied designs for insulation,

refrigeration and ventilation. As constructionsupervisor, Klaus Reimann implemented theseplans together with the subcontractors. Theactual building was one problem, but staticswas also a concern. “The cargo holds of ‘Oran-ge Sky’ are 30 m wide, 40 m long and 15 mhigh,” Dietrich Thöns reports. “In April andMay 2002 we fitted the walls of the cargoholds with 14,000 m2 of Romanowski panelling(1.15 m wide, 100 mm thick, and with lengthsof up to 14 m) using cranes and special tools.It is not easy to load such long panels onto a

ship and mount them. Just try it!” says Thönswith pride. After completing the wall and floorinsulation, it was time for the installation ofthe 15 tanks, which each holds some 225,000liters of juice. The “Orange Sky” transports atotal of more than 3 million liters of liquid.

But that’s not all. KAEFER had the huge ceilingsof the cargo holds, measuring 28 x 28 meters,prefabricated at the MTW Shipyards in Wismar.Then they were brought to Bremerhaven viathe North Sea-Baltic Sea-Canal on pontoonsand mounted to seal off the cargo holds usingfloating cranes. As Thöns points out, “the taskswe had to carry out on this ship weresomething special. It was possible to utilizethe Construction Division’s know-how as con-

cerns cold store insulation for this com-mission!”

Aida II and III have lots of LOLAMATKAEFER has put its high quality to the test inthe building of the two “party-ships” Aida IIand III, which are intended to attract theyounger generation. These ships accommodate

some 1,000 passengers. KAEFERinstalled the cabins and was in chargeof the passenger gangways and thedecks in the public areas. ManyLOLAMAT panels, manufactured by theKAEFER subsidiary CF-SYSTEMS GmbH,were used on the project. The Aida IIwas delivered in May 2002. After a tourto the Mediterranean it is now at seain the Caribbean. The Aida III is stillunder construction in Wismar. Bothprojects were carried out by con-struction supervisor Alfred Till. KAEFERinstalled its wall and ceiling system as

well as some 500 cabins on this ship. “Ourcomponents – a total of ten – are fitted onschedule and with absolute precision, with atolerance of one hundredth of a millimeter,by subcontractors in Bremen, Dülmen andWismar. This means that we also have to planthe logistics precisely so that operations runcompletely smoothly,” says Dietrich Thöns.

Three trawlers cut up into twoand extendedAnother unusual project was carried out inNovember and December 2002, the 7-meterextension of three heck trawlers. To do thisBremerhaven’s BREDO Shipyard performedhorizontal and vertical cuts on the fishingvessels “Bianca”, “Jan von Cölln” and “Su-

Shipbuilding

2525

Successful cooperation betweenCFS and Shipbuilding Division

“On the Aida II and III wehave 2,500 running metersof passenger gangwayswhich have all been fittedwith LOLAMAT and havefire protection class B 15,”Dietrich Thöns, head of theshipbuilding departmentreports. All the walls andceilings were designed and patented byKAEFER in Bremerhaven. Thöns is enthusiasticabout the lightweight building materialsupplied by the KAEFER subsidiary CFS. “Wehaven’t had any warranty problems with ourLOLAMAT systems or complaints on the partof the shipping companies to this day.” Inthe meantime word about the advantages ofthe LOLAMAT system has spread. “An archi-tect’s office in Hamburg is currently designingtwo 5-fire-zone ships which are approximately200 meters long. We are collaborating withthem with the aim toward having LOLAMATgangway systems adopted as part of thebuilding specifications.” If that works out,KAEFER would be involved in the constructionwork in any case. “LOLAMAT is a productwhich solves crucial problems in the ship-

Products/Systems

building industry such as resistance to wearand tear, toxicity in case of fire, fire protection,noise insulation, weight, handling on boardand many other concerns. LOLAMAT hasnumerous unique features,” says Thöns.

sanne” to cut them up into two, then extendingthem by adding a so-called mid-body. “Allthree ships lay in pieces at the docks. Thesterns remained standing, and the foreshipwas held up by a floating crane. The mid-joint was inserted using an additional floatingcrane and then the ship was welded togetheragain,” shipbuilding expert Thöns says,explaining the procedure.

The ships were lengthened because they wereto be converted into carriers for fresh fish.Until then the catch had been processed atsea and stored in a large cargo hold. “As manyas three tons of ice weighed down on thelowest layer of fish. Thus although it was fresh,it had suffered quite a bit under the load,”says Thöns. In the future cargo holds only“tuna tubs” wil l be used – insulatedpolyurethane boxes which can be transportedvia forklift and crane within the cargo holdand on the peer. That sounds easy, but it callsfor an ingenious construction. Once again,KAEFER saved the day. “We had to design,build and deliver all the facilities ourselves,as there is nothing on the market which wouldhave met the high demands. In doing so wemade use of our experience with fish steamers,which we have had for decades.”

CFS: new developments,new opportunities

Thanks to its LOLAMAT wall and ceilingpanelling, KAEFER subsidiary CF-SYSTEMSGmbH is doing very well. This year the focuswas on interior finishing of yachts, but alsoon the development of new concepts andsystems for using LOLAMAT in buildingconstruction, for which, as CFS’s managingdirector Dr. Holger Cartsburg points out,“several interesting package systems havereceived certification.” Together with histechnical director, Holger Rhode, he hopes tostep up business by procuring contracts inthis business. Thus he has expanded his staffto include Arvid Uzolas, who started workingfor the CFS sales department in May of 2002.

LOLAMAT has excellent fire protection ratingsand is also extremely lightweight – that makesit appealing to every building owner. “In thefuture, LOLAMAT will be used in hotels to panelshaft walls, for example,” says Arvid Uzolas.Because CFS has had success in this direction,every effort is being made to devise, getcertification for and market additional ap-plications besides high-quality interiorfinishing for ships.

For one, CFS is collaborating with the Kempercompany, which wants to devise modular, pre-fabricated, fire-resistant hot and cold-watermeters for use in renovated buildings.LOLAMAT is also exceptionally well-suited forpre-fabricated room modules – for example

the new KAEFER system cabins “KSC”. Theycan be made in any shape and design thecustomer wants, for example for use as con-tainers which house workers on oil platformsor climate-controlled containers for hotcountries or containers to transport perishableproducts such as foodstuffs or pharma-ceuticals. “In other words, we are looking tofind additional applications for LOLAMAT inother branches without neglecting our coreshipbuilding business,” Cartsburg and Rhodeare summing up CFS’s activities.

Fire test on a panel shaft wall at the MPA(material testing institute), Dortmund

26

Apartmentschiff „The World“

Products/Systems

Make use of potential:a division wants tocollaborateLet’s join forces! The Products/Systems Divi-sion took the initiative in 2002 and made

intensive efforts toestablish a widerbasis for success-ful products andsystems in theKAEFER Group. “Todo so we havebrought companieswithin the divisiontogether and at thesame time we havecontinued, for ex-ample, to developproducts for fire

protection and innovative room acoustics, suchas MICROSORBER,” Dr. Holger Cartburg, headof the division, explains. Furthermore, thedivision is always on the lookout for possibleforms of collaboration within the company.“We are sounding out all potential synergiesand looking for ways in which individualdepartments can benefit from one another.”

Dr. Cartsburg washighly praised for thepresentation of hisideas at a meeting ofthe International Man-agement Board (IMB) inAugust. “This imme-diately led to a discus-sion and suggestions,”he tells. “By bringingtogether CFS, bemo-fensterbau, GK-SYS-TEM, Recore Techno-logies and parts ofMICROSORBER to formone division, we arepromoting productdevelopment andstepping up sales.Wherever acoustics orfire protection is called for, no one gets pastus – and together we can utilize our largepotential for new markets and developments!”The various products which the divisionsupplies are of interest to all countries in whichKAEFER is active – i.e. world-wide. And newideas as to how and where collaboration withother fields of the business could beimplemented come up all the time.

“One example are fire protection systems foryachts, which we have developed togetherwith the yacht experts in the ShipbuildingDivision,” says Dr. Cartsburg. “In this case wecombined LOLAMAT fire protection wall with

GK cable penetrations to form an innovativesystem. We have also established closecontact to the sales and distribution depart-ment of KAEFER’s French subsidiaries SKTechniques and KAEFER WANNER with an aimtowards marketing LOLAMAT and RECORE aswell as GK-products in France; we are workingon special systems for our neighbor. AndMICROSORBER has been very successful inAustria,” Holger Cartsburg tells. The effortswhich his division are making have reallystarted to pay off.

Günther Klein Industriebedarf – that is a thingof the past. The KAEFER subsidiary in Ahrens-burg, which has been a successful supplier ofa packing system, cable trays, tant ribbonsand fitting materials for the shipbuildingindustry, is now called GK-SYSTEM GmbH. “The

new company came about as a result of ourefforts toward internationalization,” Olaf Hornfrom GK-SYSTEM explains. “In the future wewant to expand our activities in Europe aswell as overseas and thus chose a name whichsounds good in any language.” In the courseof this process the company’s logo was alsoaltered.

GK-SYSTEM GmbH steps up internationalizationIn 2002 the GK-SYSTEM GmbH also changedtheir way of dealing with sales and distri-bution. At a several-day-long meeting GK-representatives from eight countries famili-arized themselves with the company’s entre-preneurial philosophy. “Everyone should be

completely in the picture and have thesame acquisition material,” says Horn.“At the meeting the fundamentalstrategy of the GK distributiondepartment was discussed and laiddown.” There was also time to get toknow each other and exchangeknowledge and experience, however.Horn tells: “right after the meetingthere was a whirlwind of activity – forus a reason to repeat such meetingson a regular basis.”

For GK-SYSTEM the European market hasbecome increasingly important. Italy,

France, Finland, Spain – here there are alsoshipyards which would benefit from GKintegrative systems. “We are of the opinionthat for certain markets a separate location isimperative. KAEFER’s acquisition of theWANNER Group could move us a decisive stepforward. For example we spent several dayspresenting our products and ideas to BrunoHuriet from the French KAEFER Marine

company, our aim being to develop adistribution plan exactly tailored to the Frenchshipbuilding market,” says Olaf Horn. Overthe mid or long-term we will reap the fruitsof such concerted efforts to step up interna-tional activities. What’s important now is toconcentrate on potential projects.

Such international efforts are reinforced byparticipation in various shipbuilding tradefairs, in such as Pacific 2002 in Sydney,Seatrade 2002 Genoa, ONS 2002 in Stavanger,SMM 2002 in Hamburg, Euronaval 2002 inParis and Europort 2003 in Amsterdam.

Apartment ship “The World”

Exhibition Euronaval 2002, Paris

27

Large commission:18,000 m2 of MICROSORBER forBayer’s administrative building

A successful year for the Products/Systems Di-vision and its MICROSORBER foil: the de-mandfor the sound-absorbing, microperfora-tedproduct which reduces noise levels con-siderably and is at the same time an attractiveelement of design is increasing all the time.An extraordinary large commission which was

initiated in September 2002 and completedin February of 2003 is proof of this fact:18,000 m2 of MICROSORBER foil was installedin the old and new ropemaking factory inCologne-Mülheim.

The collaboration with the interior finishingdepartment in Düsseldorf was exemplary,facilitating the early involvement of theMICROSORBER department in acquisition andadvisory meetings with the architects,acousticians and building owners. The jointefforts of Jürgen Kummer and Recep Divanogluultimately led to KAEFER being awarded thelucrative commission. In order to fulfil thedemanding logistic requirements connectedwith such a commission, the MICROSORBERworkshop was optimized with the help ofCorporate Technical Services.

“This is the largest MICROSORBER commissionwe have ever had,” Recep Divanoglu tells.Together with Horst Wenski he is in charge ofmarketing MICROSORBER. “Of course thatspeaks in favor of the product, but the com-mission poses a great challenge for us – afterall, 80 % of the foil had to be pre-fabricatedand cut to size!” For this large commission,everything from procurement of materials andtransport to the location down to installationhad to be planned precisely. First the per-forated material was brought to the locationon Pillauer Street in Bremen, was cut tosize there and then packed and shipped toCologne-Mülheim. “We started with theproduction in September. The installation was

carried out by our co-workers in Monheim inNovember. The building was ready for occu-pancy in December,” Divanoglu says, ex-plaining the time scheme. 18,000 m2 ofMICROSORBER – that amounts to 3,600lengths of 1-meter wide and 5-meter-longtransparent or translucent foil.

The old ropemaking factory in Cologne-Mül-heim, which is in part a registered historicmonument, was turned into a five-story high-quality administrative building for the hugeBayer chemicals company. An annex wasadded. In the old factory there are domeceilings which one did not want to conceal.On the other hand the need to compart-mentalize the building into various kinds ofoffices – small rooms, conference rooms andopen-plan offices – called for the intelligentuse of the tried-and-true noise control foil.

Of course other interesting projects wereexecuted in 2002. For example a pre-warindoor riding arena was turned into anexhibition hall for the Horticulture Exhibitionin Wismar (Mecklenburg-Western Pomerania).Here the acoustics were improved considerablythrough the use of 1,000 m2 of MICROSORBERfoil. Another project was the Municipal SavingsBank in Schwelm, where noise control in thepartitioned consultancy rooms was increasedby the use of the product.

„Brand-new item“ atbemofensterbau: coolfire®aluminum profiles with high-quality fire protection features

At the end of 2002 KAEFER-subsidiary bemo-fensterbau GmbH in Weissenthurm hassignificant new developments in fire protectionto show for themselves. High-quality doorsand façade systems in fire protection classesG30, F30, F60, F90, T30, T60 and T90 are allthe rage among architects these days – fornow bemofensterbau has an aluminumproduct for the 90-minute class as well whichis not only lightweight but also interesting tolook at.

With the development of the new coolfire®

system generation our subsidiary bemofenster-bau GmbH proves once again that it is theleading German manufacturer of high-qualitytransparent fire protection. “Architects cancreate thin, elegant and lightweight construc-tions which nevertheless meet strict fireprotection standards,” Harry Gütter, managingdirector of bemofensterbau GmbH, is delightedto report as concerns the KAEFER-subsidiary’sexpanded product portfolio. “coolfire® wasdesigned in close collaboration with the Cor-porate Technical Services laboratories and CFSemployees. In this way we obtain fire protec-tion features for doors as well as for façadesystems which have not previously beenmarketed. Thus the KAEFER subsidiary nowhas an exclusive feature to offer: as anextremely comprehensive system and by virtueof its attractive design and technical features,„coolfire® is currently the leading product,”Gütter points out.

As head of the division in charge of thesedevelopments, Dr. Holger Cartsburg is alsoconvinced that the aluminum profiles, whichare the fruit of two years of hard work, willcall a lot of attention to themselves in thefuture. As he points out, “fire protection hasbecome an increasingly important feature forhigh-rise buildings; various catastrophes havecreated an acute awareness of their impor-tance.” In the construction business, there has

of late been an extreme increase in newprovisions for certification all over the world.Thus Dr. Cartsburg expects that there will bea world-wide market for the new products.“We of course want the new doors and win-dows to be at the disposal of all KAEFERenterprises. They look good, are considerablylighter in weight than previous products andcannot be distinguished from ‘normal’ doorsand windows. Thus they are excellently suitedfor use in hospitals, large public buildings,high-rise structures and office buildings,”Cartsburg explains. He is just as happy aboutthe effective collaboration on the project ashe is about its potential uses. “Variousdepartments and KAEFER companies workedtogether to launch completely new products!”

Products/Systems

28

Organization

High spirits at the anniversary celebration inearly September: The KAEFER branch in Ro-stock-Stralsund has been in existence for 10years now! Some 200 KAEFERites, theirpartners, good clients and reliable supplierscelebrated the event on the huge roof terraceof Stralsund’s old brewery. KAEFER’s manage-ment was represented by Norbert Schmelzleand the Shipbuilding Division by ManfredBorowsky, Hans-Jürgen Gefken and Holger Sulz.

“With beautiful weather and a fantastic viewof the sea and of the ‘Volkswerft’ in Stral-sund, where our fitters put in severalthousands of hours of work, we finally had a

chance to get to know eachother better,” Sulz, commer-cial manager of the divisionreported in regard to thesuccessful event. It was onlyfitting that this anniversaryshould be accompaniedby another one: WolfgangPomplun, head of the ship-building department inRostock-Stralsund, has beenwith KAEFER for 20 years! The

guests from the two locations, which areapprox. 80 km apart, were kept in good spiritsby music and various artistic performances.

10-year anniversary of KAEFER Rostock-Stralsund – a reason to celebrateThe KAEFER location has its roots in Mecklen-burg-Western Pomerania, at Rostock’s NeptunYard and the Volkswerft Yard in Stralsund. OnOctober 1, 1990 KAEFER had taken over 71employees in Rostock. Just 1 1/2 years later,on February 1, 1992, the insulation division ofthe Volkswerft Yard in Stralsund with its 62employees was uncoupled and taken over byKAEFER. In 1997 the carpentry division of theshipyard in Stralsund also became a part ofKAEFER. The new KAEFERites participated intraining programs and since then all com-missions carried out in Rostock, at the WarnowYards in Warnemünde and in Stralsund havebeen completed on schedule and in keepingwith KAEFER’s quality standards. Whether itis a matter of express ships for Norway, multi-purpose container ships for China or anchor-handling tugs for Denmark – KAEFER isinvolved in all important shipbuilding projectsin Eastern Germany and has an excellentreputation when it comes to insulation,sheet-metal work, cold-storage rooms,construction work and interior finishing. Today27 KAEFERites are employed in Rostock, 33in Stralsund.

After-Sales Service:After the commission isbefore the commission“After the game is before the game” is an oldpiece of soccer wisdom. This also holds truefor after-sales service, which KAEFER isfocussing on more and more. Until now thetypical procedure for carrying out a com-mission was: make a bid – accept commission– prepare for task – execute task – have com-pletion confirmed and evaluate. “In the courseof projects contact with our customers hasoften been severed at the point,” says OliverGeschke from the Industry Division.

Things should change now. “For us it must bea matter of course to perform certain servicesfor our customers even after the commissionhas been settled,” says Geschke. An apt every-day example illustrates this need: “If a travelagency contacts me again after I have returnedfrom my trip and asks me whether I enjoyedit, that improves my opinion of this travelagency – and I will be glad to do businesswith it a second time.” And if for example Icomplain about a bad hotel, this is an im-portant piece of information for the travelagent, who can make use of it in dealings

with other customers. In terms of KAEFER thismeans: “It is in our best interest to remain incontact with our customers. That creates asituation from which both profit: the customerhas better service and more frequent contact,and KAEFER gets important feedback on itsperformance.”

Ideally the “after-sales”phase should become a“pre-sales” phase for newcommissions. “This waycontact with the customercomes full circle,” Geschkesays with conviction. In 2002KAEFER initiated this “after-sales service” by conductinga customer survey. Our cus-tomers should express theirwishes, tell us how theyassess our capacity to per-form, how innovative theythink we are. “Of course wealso interview our own employees. Wherethere are discrepancies between differentassessments we take a closer look. That isthe interesting part,” Oliver Geschke tells. Forin his eyes well-functioning relationships toour customers are the driving force of ourbusiness. After all, after the commission isbefore the commission.

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Industry

Bio-energy –the alternative to fossil fuelNature has a future – and KAEFER will be there!Over the past years the utilization of renewableforms of energy has been widely subsidizedthrough legislative measures, and globalclimate conferences like the one which tookplace in Den Haag in the late summer of 2002show that clean energy from renewableresources is a thing of the future. A marketfor KAEFER as well – for in the meantime ourinsulation technology has a good reputationamong the builders and operators of biodieseland biogas plants as well as biomass powerplants.

“We have been very direct in approaching thepotential customers in this branch. Particularlyin the planning phase of such plants we caninfluence important decisions which pay offfor the customers later,” Says Oliver Geschke,who is in charge of the marketing & salesdepartment of the Industry Division. KAEFER’sbio-plant initiative is an example of how theIndustry Division gets a foothold on new areasof business and markets in which KAEFER’stime-tested expertise is just what is needed.To enter into this market, KAEFER made anappearance at the NAROSSA Trade Fair inMagdeburg last June, its exhibit having beenorganized by Peter Schmidt (Industry DivisionHanover) and Oliver Geschke. This was thethird time the event took place. It is becomingthe leading trade fair for renewable resourcesand plant biotechnology in Germany.Considering how much energy can be savedusing modern insulation systems, this was justthe fair for KAEFER to exhibit at. “The factthat the consumption of raw materials andenergy can be minimized by means of high-quality insulation shows that at KAEFERprofitability and environmental protection gohand in hand,” says Oliver Geschke.

KAEFER’s first successful commissions, whichwere carried out by the Hanover and Leipziglocations, show that KAEFER is making a namefor itself in this business. Between Septem-ber and November 2002, a bio-oil plant inMagdeburg was insulated. KAEFER suppliedand mounted the complete thermal insulationfor six storage tanks, which consisted ofmineral wool and a trapezoid sheet-metalcasing. A total of 4,000 m2 of insulation wasinstalled on the exterior, on equipment andaround pipelines. KAEFER took care of similartasks at the biodiesel plant in Bitterfeld. Intwo phases, one from May until October 2001and the next from February until May 2002,tanks, pipeline systems and equipment wereinsulated with almost 10,000 m2 of insulationmaterial. A large amount of stainless steelpipelines and equipment was involved. Thanksto robust planking made of aluminum quintetsheet metal the tanks in Bitterfeld arecompletely accessible. But that’s not all: InTirpersdorf (Saxony) the Leipzig branchinsulated another plant and in Backensholz(Schleswig-Holstein) the branch in Kielinsulated a biogas plant.

The performances of the bio-plants show thatin Germany renewable energy really has afuture. In Bitterfeld the first-stage annualproduction of biodiesel made from rape oilwill amount to 100 million liters. The plan isto step up production to 150 million liters

annually at a later stage. “In the future, if aKAEFERite passes by one of the bright yellowrape fields he can be pretty sure that theseoil plants will be converted to fuel in one ofthe plants insulated by us,” Oliver Geschkesays with a smirk on his face. On the averagebiodiesel costs 10 cents less than normal fuel.It is already sold at more than 10,000 gasstations in Germany and can be mixed withconventional diesel. Biodiesel is made via asimple chemical process, so-called esteringof rape oil and methanol.

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Industry Projects Industry

Key Account Management:“One face to the customer”

Difficult task at Devil’s Gorge: Certainly not a routine project,which fitters from KAEFER in Ingolstadt carried out fromthe beginning of September through December 2001 onthe “Devil’s Bridge” over the Inn near Soyen (Upper Bava-ria). Over a length of almost 300 meters a 52-meter highcrude oil pipeline had to be insulated – at temperaturesas low as 15 degrees below zero! Large portions of the90 km long crude oil pipeline of the Austrian Crude OilUtilization in Germany beginning where it branches off fromthe transalpine pipeline which originates in Genoa to thepoint where it reaches the refinery in Burghausen areunderground. There the pipeline is well protected againstweather and fluctuations in temperature, but not on theDevil’s Bridge. Here an electrical trace heating system wasinstalled around the pipeline, which was then insulatedwith PU-segments and sheet-metal jacketing to increasethe pumping capacity of the pipeline by maintaining apermanent temperature of 20 degrees. Afterwards KAEFERinsulated the pipeline with 100 % aluminum foil, PU-segments, alu-bitumen tape, alu corrugated tape and alu-zinc sheet metal jacketing. The bridge has a suspensionconstruction from the year 1965. The insulation work hadto be carried out using suspended scaffolding, thecomponents of which required individual TÜV approval.This scaffolding had to be moved 134 times, during whichspecially constructed cable winches were used to assuresafety. The unusually cold temperatures as well as rain,wind and snow demanded a lot of the KAEFER fitters, whohad to have a good head for heights. The bridge did justiceto its name. Despite the extremely difficult conditions theinsulation work was completed on schedule.

New Methocel train in Stade: In close and time-testedcollaboration between KAEFER in Hamburg and its customerDow Chemical the new construction of a Methocel trainand the expansion of the already existing old plant inStade was carried outbetween March and No-vember of 2002. Metho-cel is a cellulose etherwhich is used as anadded ingredient orthickening agent – forexample in the construc-tion industry (for plaste-ring), in wallpaper paste,or in processed form inthe food industry (cornflakes). The step taken byDow in Stade resulted inan increase in productioncapacity of some 30 %.At peak times some 30KAEFER fitters were inaction. 15,000 man hours were required to insulate 25containers of various sizes as well as 3,500 m of pipelineinsulation up to DN 600 and some 1,800 flange andarmature caps. The tasks included the complete heat, coldand noise insulation, fire protection insulation as well asvarious special metalwork, for example in connection withthe remodeling of the measuring station.

How does KAEFER present itself to large,supraregionally active customers? In the courseof many years our customers have often hadseveral contact persons. Numerous businesscards from heads of divisions and businesslocations, sales and distribution employeesand project supervisors convey a colorfulimage of KAEFER which lacks uniformity,however. Everyone who has to deal with largecustomers organ-izes his own formof communication– certainly to theadvantage of theenterprise, butnot necessarilyfrom the perspec-tive of the enter-prise as a wholeand with a senseof the total pic-ture. “Our key cus-tomers are alwaystaken care of well,but not in a sys-tematic manner,”says HelmutHecht, head of theIndustry Division. “For this reason weintroduced Key Account Management in 2002.Following the motto ‘one face to the customer’we want our most important customers tohave only a few contact persons.”

Hecht does not deny that initially some hadstrong reservations concerning Key AccountManagement, the reasons for which lie in thepast. “The insulation business is a difficultbusiness which depends on diverse kinds andsources of information. Many of our employeeshave established very good connections withour customers and ask themselves why KeyAccount Management is now getting into theact. Yet we succeeded in convincing them ofthe need for this measure – of course takinginto account their rich store of experience.They were the only ones in need ofpersuasion,” says Hecht. “All our customersfundamentally welcome Key Account Manage-ment. Key Account Management calls for agreat capacity for teamwork on the part of allour employees; only as a team can we meetthe challenge.”

In dealings with customers who are active ona nationwide or Europe-wide basis, theproblem of customer service is aggravatedeven more. For this reason it is imperativethat in the case of important customers ofkey businesses all locations which have director indirect contact to the customer receive allinformation on projects and problems whicharise from our dealings with such customers.

In addition it is necessary to adhere to pricingpolicies which comply with the Key AccountManagement’s processing strategies. In thecase of customers in Germany with whom wehave large skeleton contracts this Key AccountManagement task is already being carried outby the various locations. The Industry Divi-sion has developed a system for this. In thisway information flow is improved, and by

sys temat i ca l l yand eff ic ientlye x c h a n g i n gi n f o r m a t i o ninterfaces are cre-ated from whichwe and our cus-tomers both pro-f it . As Hechtpoints out, “cus-tomer services aremore consistent ifonly a few per-sons with a ‘holis-tic’ viewpoint arethere to representKAEFER. If theycome togetherwith the customer

several times a year, they can discuss, coor-dinate and conceptualize current and plannedprojects – whether in Germany or in foreigncountries. In the past, employees at individuallocations who met with customers did not havethe capacity to address the supraregionalinterests of the customer in the required form.”

These measures are designed to establish anactive sales and distribution department andto find a strategic basis for planning ourbusiness activities long-term. The benefits ofKey Account Management are documented byprojects on the European market platform.“The Industry Division’s Key Account Manage-ment offers its customers integrated services.In agreement with collaborators on thedomestic and international market we are theones to pursue potential projects if necessary,”says Hecht. “In the past customer serviceswere such that we probably would have foundout about such potential projects too late ornot at all, and thus wouldn’t have gotteninvolved on a supraregional scale,” Hechtpoints out. He also knows that Key AccountManagement only works if the contact withthe company’s operative employees is good:“We are of course happy to incorporate ouremployees’ practical experience into ourstrategies. Internal and external developmentsare taken into account and acted on so toassure a good market position in the future.”In this way the Industry Division also hopesto contribute to the further internationalizationof the KAEFER Group.

31

105 noise control panels for Brazil: The technical noisecontrol department of the Industry Division executed animportant commission for KAEFER-RACO Engineering, a totalof 105 absorption baffels made of stainless steel to beused for fine stacks in two Brazilian power plants in NorteFluminense and St. Cruz. For KAEFER it was in particular alogistic challenge, as procurement of materials, production,personnel and transport had to be completely coordinated.“This was an unusually large scale task for us,” HolgerSvensson, head of the technical noise control departmenttells. 130 tons of sheet metal and 125 tons of very heat-resistant mineral wool were used to form 0.5 m-high, 6.7m-long and 2.85 m-wide panels. For the production a hall

in Delmenhorst with a floor surface of 1,500 m2 was rentedfrom April until August of 2002. There 6 welders workedfeverishly to meet the deadline for the flue stacks buffles.“We had a very tight delivery schedule,” Svensson reports.As it turned out, the project was a success. The customerwas extremely satisfied with the quality and the way thingswere handled.

Insulation work in Eichfeld’s Neunspringe Brewery: Thewater for Neunspringe beer made by the Neunspringebrewery in Eichsfeld, in the region between Göttingen andNordhausen, comes from nine sources. In the only privatebrewery which survived the German reunification, KAEFERin Nordhausen insulated three cylindrical-conical fermentingtanks with PU foam and aluminum sheet metal betweenJune and August 2002, delegating the task to three of itsfitters. The polyurethane foam was fitted by members ofKAEFER’s Hamburg branch. In addition various pipelines,containers and armatures had to be insulated with mineralwool and aluminum sheet metal.

Insulation behind bars: IMTECH (formerly Rudolf OttoMeyer) commissioned KAEFER Nordhausen to insulate 16km of pipelines in VW’s new spare part center in Kassel. Atpeak times 8 fitters were involved in this task from February

until June 2002. They fitted some 20 stations andsubstations as well as control stations for the heating inthe individual parts of the hall with sheet-metal casing.Some of these stations were encased by metal bars toprotect the easily breakable fittings from possibledestruction by forklifts and lift trucks.

Commission from chemical plant in Osterode: Babcock ofLeverkusen commissioned KAEFER in Nordhausen toinsulate all the pipelines and cable ducts which wereinstalled in the course of the expansion of the AmericanSun Chemical plant in Osterode. They were first insulatedwith PU-segments for pipes and then covered withaluminum sheet-metal jacketing. The KAEFERites who werein charge of these tasks from February until July 2002, asmany as 15 at peak times, also insulated various containers,fittings and aggregates. The American enterprise, whichoperates a paint factory for foil in Osterode, expanded itscapacity with the annex considerably.

General contractor concept for BEB-natural gas processingplant: At present, the KAEFER Industry Division is in chargeof a large-scale commission which will initially take fiveyears to complete. KAEFER is acting as general contractorfor maintenance work on BEB’s plant in Grossenkneten,one of the largest producers of crude oil and natural gasin Germany. The enterprise is working in collaboration withJ.H.K. Industriebeschichtung GmbH, but KAEFER is in chargeof the business side of the commission. All orders formaintenance work are directed to a coordinator com-missioned by the consortium, who organizes andcoordinates the work within the consortium. This involvesscaffolding, pipeline/steel construction, insulation, sulfurtransport, in-firm transports, surface protection, cleaning,non-destructive materials testing (X-rays, ultrasoundmeasurements), fittings and machine technology. The tradeswhich do not belong to the consortium’s core business areacquired on the free market.

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Projects Industry

Insulation work at a CHD-plant: KAEFER in Ingolstadt’s taskin connection with the remodeling and expansion of theBayernoil-CHD plant in Neustadt, 30 km from Ingolstadt,was to carry out heat and noise insulation as well as fireprotection measures from January until June of 2002. Atpeak times 40 KAEFERites were involved in insulating,among other things, an 800-ton reactor with 270 mm thickheat insulation and fire protection on the column frame.In addition work was done on pipelines and heatexchangers. Bayernoil – an enterprise owned by the GermanBP AG Group, Ruhr Oel GmbH and AGIP Deutschland AG –converts crude oil products into liquid gas, fuel, heatingoil and bitumen. The remodeling and expansion was carriedout to increase the plant’s capacity and – thanks to newprocesses – the output.

KAEFER involved in new BASF plant: KAEFER Pfungstadthas been carrying out a new large commission since March2002 for BASF AG. In Ludwigshafen the chemical groupmodernized its ethylbenzol and styrol production usingstate-of-the-art technology. KAEFER supervised the businessside as well as the construction work involved in thisambitious project. At peak times 68 fitters are busyinstalling a total of 32,500 m2 of pipeline insulation,5,000 m2 of container insulation and 1,000 m2 of fireprotection. Operating temperatures as high as 890 degreescalled for high-quality insulation material, which amongother things meant 700 m2 of Microtherm and 6,500 m2 ofceramic fibre mats as well as a special construction madeof heat-resistant stainless steel (DIN 1.4828) with patented

spring extenders. The new EB/SM plant in Ludwigshafen isreplacing a 30-year-old BASF plant. It produces 550,000tons of styrol annually, which is processed to make plastics.These are used for packaging, electrical equipment, themanufacture of vehicles, heat insulation and for variouspurposes in the construction industry.

Chlorine plant for BAYER AG: Work on the fourth chlorineplant of its kind was performed by KAEFER’s Hamburgbranch from September until December 2002 in BAYERChemicals’ Brunsbüttel plant. In the HCI-4-cell room,insulation work on the pipelines and containers was carriedout, and the cell-room was integrated into the alreadyexisting facilities. The plant will increase the capacity ofthe Brunsbüttel production site by 25 %. It is used toproduce chlorine, which is derived electrolytically fromhydrochloric acid; the chlorine is needed to produceisocyanates. The plant requires an operating amperage of12,000. As skeleton contract partner, KAEFER has beeninvolved in projects of this kind for the BAYER AG since1974.

Pipeline insulation for large-scale BAYER project: BayerChemicals has invested 170 million euros in a newtoluylendiamine plant (TAD) in Dormagen in order tomanufacture a pre-product of polyurethanes moreeconomically in the future. KAEFER has been in on theproject since September 2003. In collaboration withReinhold & Mahla, the KAEFERites have received a largecommission for heat and pipeline insulation. The plant inDormagen is one of the largest production sites of its kindworld-wide, and employees of the KAEFER location inMonheim will be at work there until December 2003. BAYERwill launch its production of 200,000 tons of toluyl-endiamine annually in the second half of 2003. Then Bayer’sLeverkusen and Brunsbüttel plants will be supplied withTAD from Dormagen as well.

KAEFER in on airport terminal project: KAEFER in Munichis currently involved in a large, prestigious project. At theFranz-Josef-Strauss Airport on the outskirts of the city,“Terminal 2” is being built at a cost of 1 billion euros, andwill be completed in 2003. The prognosis is that by theyear 2010, the number of passengers will double,amounting to 40 million passengers annually. KAEFER isinvolved in a work group in charge of high-quality heatand cold insulation as well as fire protection; in the two-year construction period a total of 50 fitters are at workhere. Terminal 2 is to be used exclusively by the GermanLufthansa AG and its partners. This is why Lufthansa hasfinanced 40 % of the project. Munich Airport is at presentnumber 9 among the largest European air travel centers.At the new terminal it will be possible to make 24 airplanesready for take-off simultaneously.

Extensive involvement in new ethane cracker: When asmany as 140 fitters from KAEFER Monheim work togetheron a construction site it must be a large project. From May2001 until July 2002 KAEFER was involved in the installationof a new ethane cracker in Köln-Worringen. It is operatedby the BP Cologne (previously EC Erdölchemie), a subsidiaryof BAYER AG and the German BP AG. With the constructionof an additional tract for the ethane cracker, the enterpriseincreased its capacity by 200,000 to a total of 1.5 milliontons of ethylene annually – an investment which takes theworld-wide increase in demand for ethylene into account.It is a pre-product necessary for the production ofpolyethylene or ethylene oxide, for example. 25 % ofKAEFER Monheim’s commission involved cold insulation –in part in connection with noise insulation – and the other75 % involved heat insulation. A total of 7,200 m2 ofcontainers, 20,200 m2 of pipeline and 8,000 m2 of capswere insulated.

33

Projects Construction

Tons of herring and flounder on the Island of Rügen: Whenbeginning with next year’s herring season some 400 tonsof fish is put on the German and European market daily byfishers in Sassnitz-Mukran on the Island of Rügen, this willbe in part the accomplishment of KAEFER in Neu-brandenburg. KAEFER was involved in the construction ofthe most modern fish processing center of the world. 100million euros were invested in this center on Germany’slargest island. KAEFER in Neubrandenburg fitted 8,000 m2

of façades, 20,000 m2 of inside panelling for walls andceilings, carried out all the dry construction work and fitted200 CR, DCR, fire protection and dry construction doorsas well as high-quality gates and windows. In addition ahigh-performance heating system was needed. ManyKAEFER fitters and subcontractors were involved in thedemanding work on the 14,000 m2 large center from Januaryuntil December 2002. The 32-meter high deep-freeze towerhas become a real landmark. In the Euro Baltic Fish Factory,which is important for the region’s infrastructure, some150 employees will in future process 50,000 tons of herringand flounders from German, Dutch and Baltic sea territoriesannually.

Noise insulation for operating room of printing presses:When millions of issues of “BILD” or “DIE WELT” are printedby the Axel-Springer Publishing Company in Ahrensburgdaily, a lot of noise is generated. The huge printing presses,which spit out as many as 40,000 newspapers hourly,produce around 110 decibels in the low-frequency range.In order to reduce this noise in the operating room of theprinting presses considerably and thus to comply with theguidelines of the Workplace Ordinance, KAEFER in Hamburgreceived a special commission – to fit the operating roomof the offset-printing press with noise insulation. To carryout this special, demanding project KAEFER devised asuspended wall and ceiling combination which separatedthe printing presses from the operating area. The noiseinsulation wall consists of a steel pipe construction withlarge framed-in glass areas (2 x 2.60 m) and sheet-metalcovered plaster cardboard and doors with glass windows.The metal cassette ceiling has a sandwich element designand an insulating, noise-absorbing effect. This newlydesigned construction was executed during the first buildingphase, between May and July 2002. KAEFER is to receiveadditional commissions for this kind of work in 2007.Thanks to this extremely innovative and highly effectiveconstruction, KAEFER has developed a new area ofbusiness. The system is already being recommended toother customers.

Sugar refinery converted into Media and Design Center:The former sugar refinery on Frankfort street in Brunswykwas turned into a real jewel after remodeling work wasdone. The building had been empty for 60 years beforethe industrial ruin was converted into the Artmax Centerfor art, media and design with high-quality office spaceand a restaurant. In the future some 900 people will workthere. Between November 2001 and November 2002,KAEFER in Hanover supplied and fitted the entire interiorfinishing for this prestigious project, which covers an areaof 9,000 m2. This involved dry construction, all kinds ofceilings – including acoustic plaster – noise control, fireprotection doors and much more. The individual wishes ofthe leasers were taken into consideration. At peak timessome 30 KAEFER fitters were at work on the large project.The extensive entrance hall with its transparent ceiling isa particularly attractive feature of the 4-story building. Itwas framed in by KAEFER using attractive perforatedgypsum surfaces.

Upgrade of multistory buildings in Kiel: Once again, thesemi-public Land Development Society of Schleswig-Holstein hired KAEFER in Kiel as partial general contractorto carry out the high-quality renovation of numerousresidential units in the city on the Baltic Sea. In two phasesKAEFER employed an average of 15 fitters for over a yearwho modernized one 4 and then one 15-story apartmentbuilding on Holtenauer Street. To do so KAEFER in Kielworked together with KAEFER Entsorgungstechnik (asbestosremoval) in Pfungstadt and Bremen to remove the oldasbestos façade and replace it with a new Pelicolor façade(Eternit). In the lower areas ceramic décor was used, andnew windows were put in. The old asbestos window sillswere also removed. The former entrance of the multistorybuilding was expanded, and one residential unit was added.In the underground garage the old car hoist was taken outto make room for new parking spaces. KAEFER also carriedout demolition work of old elevator shafts, roof work andwork on lightning rods. The Land Development Societymanages a total of 20,000 residential units in the northern-most Land of Germany and in northern Hamburg and oftengrants commissions to KAEFER’s Construction Division.

3434

Projects Construction

Deep-freeze storage depot: From June 2001 until January2002 KAEFER worked as general contractor on a very tightschedule to carry out a prestigious commission forKreyenhop and Kluge from Oyten near Bremen – thebuilding of a deep-freeze storage depot as well as therefurbishing of an old building and the removal of its corewhile the building was in operation. Perishable foods fromthe Far East are now stored in the deep-freeze depot, whichhas a surface area of 2,500 m2, before they are sent fromOyten to delicatessens in Germany and neighboringEuropean countries. KAEFER also finished the 300 m2 largeshipping rooms as well as 150 m2 of office space andemployee’s facilities. As general contractor our enterprisewas in charge of the turnkey construction from start tofinish, including landscaping, access to adjacent roads andthe infrastructure on the premises. At peak times 2 staffmembers and 25 tradesmen were at work on this largeproject. KAEFER consulted extensively with the customersof the commissioning firm and the owner. Painstakingpreparations and precision logistics guaranteed that thedaily business of the company, Schmidt & Schmidt, wasnot impaired – a great achievement on the part of generalcontractor KAEFER in Bremerhaven.

Building shell in Hamburg-Lurup refurbished: As generalcontractor for shell renovation the KAEFER façade/refurbishing department in Bremerhaven was once againin charge of a large commission for the SAGA ResidentialBuilding Company in Hamburg. KAEFER was busy atLüdersring 1-97 in Lurup from mid-April until mid-September2002. The tasks of a total of 60 fitters had to be coordinatedon the construction site daily. They renovated 17,000 m2

of outside walls accommodating a total of 232 residentialunits in 4 2-to-4-story high buildings. The shells werereinforced and insulated with 100 mm thick polystyreneand given a mineral décor plaster finish. All the balconieswith cement structures and railings had to be renewed,

and the floors were given colorful acrylic surfaces. KAEFERalso modernized the outside doors and replaced the oldferroconcrete overhanging roofs with a lighter-weight,brighter steel construction with glass elements. The roofsof the buildings were resealed and fitted with 200 mmthick sprayed insulation. Despite the bad weather KAEFERexecuted the project smoothly and on schedule. SAGA inHamburg often turns to KAEFER for such work. Some250,000 persons live in the 95,000 apartments managedby the society – i.e. every eight inhabitant of Hamburg.

KAEFER’s transparent ceilings for Heinrich Heine Arcade:KAEFER in Monheim played an important role in thecomplete renovation of the newly designed Heinrich HeineArcade in Düsseldorf and the two adjacent departmentstores, Kaufhof and Carschhaus. The Rhine RailwayCompany commissioned a large-scale redesign of what usedto be called the Flinger Passage – the gateway to the oldcity and the subway as well as to Düsseldorf’s well-knownshopping district. During the construction project, whichwent on from October 2001 until July 2002, KAEFER installedthe transparent ceilings. In the underground passageway,now called the Heinrich Heine Arcade, a transparent FORUMceiling was installed using a double profile gridconstruction. The dimensions of the individual squaresmeasure 6600 x 9900 mm and the axis dimensions measure1650 x 1650 mm; all in all 1,176 m2 of ceiling were put up.Now the passageway is illuminated by daylight. Afterconferring with the architects in charge of the project, aceiling measuring 121 m2 was installed in front of the mainentrance to Kaufhof and Carschhaus. Furthermore KAEFERwas involved in the modernization of the Rhine RailwayCustomer Service Center in this arcade, putting up1.745 m2 of Durlum suspended metal ceilings.

Successful step towards higher-quality renovation: Therenovation/general contracting department with theassistance of the façdes department of KAEFER inBremerhaven completed a large project in an eastern districtof Berlin half a year earlier than planned. The task was torenovate a large housing development in Adlershof whichwas built between 1930 and 1937 and is classified as anhistoric monument. As general contractor, KAEFER employedsome 200 fitters in more than 30 trades for work on atotal of 502 housing units. After renovating many slabbuildings, this was the division’s first extensive commissionwhich had to meet the standards laid down for historicalmonuments as well as those for ultra-modern living. Thecity district was awarded a prize for its successful effortsto restore old buildings. As a result of its good performance,KAEFER has received follow-up commissions in Berlin; itwill carry out the project Adlershof II, for example, and hasbeen hired to turn former factory buildings into lofts.

35

Projects Construction

KAEmobile – KAEFER’s “beetle”

“This is our equivalent to the VW beetle,”Peter Mahn proclaims with a wry smile whenhe speaks of “his” KAEmobile walls. “Theyrun and run and run.” This is of course a playon words, for in German ‘Kaefer’ means‘beetle’. The project supervisor in Bremen’sinterior finishing department is satisfied,“because of late, these walls have reallyexperienced a Renaissance. This is a perfected

KAEFER product,and it is in for the‘long run’.

KAEmobile wallsare in particularlyhigh demand in theautomobile, aircraftand aerospace in-dustry, where food

is processed, in administrative buildings andproduction plants – in places where purelyfunctional demands must be met but wherehigh standards for fire and noise protectionare set. “In dry construction, KAEmobile wallsreliably fulfill their purpose – and they arebetter and cheaper than those of the compet-itors,” Mahn reports. Several exceptionalexamples show how popular KAEmobilesolutions are: KAEFER in Hamburg installedlots of it at the Airbus manufacturing works inFinkenwerder, and KAEFER in Monheim usedit for several car dealers in the Düsseldorfarea. At Mercedes in Bremen two hallwayswere laid out with 273 meters of it! “Whobesides us makes a product like this in suchlengths?” Mahn asks himself.

In the meantime we really know our product,and customers appreciate and take advantageof that fact. For one, KAEmobile partition wallsystems are used in foreman’s offices andcontrol stations on shop floors and in assem-

bly halls of production plants. As for statics,lighting and air conditioning – KAEFER hasthe answer. “The beauty of the KAEmobilesystem is its flexibility,” Peter Mahn explains.“It can be put up and taken down quicklyand is thus a very versatile room divider. Andesthetically speaking, KAEmobile walls alsohave a lot to offer, for example in the way ofglass partitions or walls with fine wood ele-ments.” In order to step up sales even more,KAEFER has initiated an information campaignwith new brochures – to make sure the productcontinues to run and run and run.

“Without Peter Mahn we never would havehad such success,” says division head JürgenWieters. “For example our two-story KAEmo-bile hall installations are in high demand. Theyare designed on the computer. Via email, our3-dimensional CAD-blueprints are optimizedby all people in charge of planning. At somepoint the go-ahead is given. Thinks couldn’twork more smoothly.”

IT-security: KAEFER offers high-quality consulting and complete-package interior finishing services

“People become more and more dependanton information technology all the time, andhuge amounts of data are collected digitally– but what happens if they suddenly alldisappear?” Jürgen Wieters, head of the interiorfinishing department of the Building Divisionin Bremen/Bremerhaven, has addressed anurgent problem for many enterprises – thesafety of their server rooms, in which main-frame computers store data day and night.Often these rooms are not adequately pro-tected against damage, Wieters says, and mostenterprises are not aware of the risks involved.One often only thinks of the hard- and soft-ware. But an all-round safety concept also callsfor physical, i.e. structural protection of serverrooms. This is often neglected.

Wieters has acquired comprehensive know-how in this sector, and KAEFER has enteredinto a strategic partnership with the special-ized firm Lampertz, which, like KAEFER, buildsserver rooms. “Many firms do not know thatin the case of badly protected server roomsenormous problems with clients and insurancecompanies which offer breakdown coveragecan arise.” For this reason Wieters hasdeveloped a comprehensive program whichprovides information concerning all currentlynecessary structural and technical componentsfor IT security and concrete answers to

questions. Fire protection long ago stoppedbeing the only concern: moisture, corrosivefumes, magnetic interference fields, pressurefrom explosions, radiation, dust or water usedto extinguish fires can endanger servers anddata. And practically no one knows that serverrooms must also be gastight and burglar-proof.

EU Standard 1047-2 lays down tolerance limitsfor hard- and software. The maximum limitsfor magnetic data carriers are 50° C and 85 %relative humidity and for hardware 70° C and85 % relative humidity. If DIN 41 02 is adheredto, these levels are rarely reached.

“Our system also offers modular adjustmentsto the physical and technical conditions ofthe location,” Wieters says. “What is often

missing is risk awareness. But if the data ofonline banks is gone or 300 people in an officebuilding can’t work because the server isruined, this results in immense subsequentcosts which those in charge of business oftendo not think of.” For Wieters, comprehensiveconsultation concerning these questionstogether with a well designed completepackage of interior finishing services whichincludes high-quality protection for serverrooms is an essential feature which puts usahead of the competition – “in keeping withour �2 campaign!”

36

Organization

Safe and elegant – the newKAEFER-screw

It is only a few millimeters long but it has avery special significance for KAEFER fitters:the tried-and-true standard screw. Until nowit has had a hexagonal grooved head, butthis screw has gotten competition, which isto say, it is going to be replaced. The “round-head tapping screw with square socket andgroove” is the screw of the future. It is anidea which Peter Dieckmann from CorporateSupply Management submitted to theEmployees’ Suggestion Program.

“Although it is not easy to introduce or altera standard item at KAEFER, we awarded abonus for this suggestion. Cost and safetyfactors were decisive,” Hans-Joachim May,head of KAEFER’s Employees’ Suggestion Pro-gram, said in justification of the decision. Thenew screw has advantages for installationwork. “Using the necessary tool, it is possibleto hold the screw in any position; it remainsfirmly attached to the tool. Previously this wasonly possible if one used magnetic bit screwdrivers and metal screws, but not if stainlesssteel was used,” May explains. Frequently thefitters had to fixate the often sharp-edgedscrews with their fingers, thus risking injury ifa finger got pinched, for example. And if thefitter lost his grip on the sheet metal he wasattaching, he ran the risk of damaging themetal surface.

The new screw is devised differently. It issimply stuck onto a square bit and driven inusing the matching tool. Whether one usesmetal or stainless steel screws, they canalways be tightly screwed in. Danger of fingersbeing pinched is avoided. And the new screwsare also approximately 9 % cheaper than werethe ones previously used. The bits to matchare as much as 3 euros cheaper than the bitsneeded for the hexagonal roundhead screws.The new bits must be purchased, of course;they are not available on all construction sites.But since only about 1,000 bits are neededannually, the Employees’ Suggestion Program

favorizes this as a long-term solution. Andthere is an aestheticside to all of this.“As we know, beau-ty is in the eye ofthe beholder, but the evaluation committeewas unanimous in their opinion that the newscrews are much more elegant than theprevious ones, making sheet-metal elementswhich are attached with screws moreattractive,” Hans-Joachim May tells. “I wantto encourage all our employees to purchaseand use the screws in the future except incases where customers prescribe other speci-fications.”

Work safety requires internationalbasis of comparison

Who works more safely – KAEFER in Finland,KAEFER in Germany or KAEFER in Malaysia?Until now, no one knew, because no com-parative investigation of work safety had beenconducted. “Every country, every industry,every firm establishes its own standards forwork safety statistics or has to comply withdifferent national regulations,” Hans-JoachimMay, head of Corporate Work Safety Servicesat KAEFER says, describing the situation. Thissituation should soon be changed: May wantsto start an initiative to introduce a uniformstandard at KAEFER so that in the future ourenterprise will have an answer to this question.

Work safety is no trivial issue – after all, in2000 there were almost 1.6 million accidentson the job in Germany. The Trade Associationapplies the so-called Q1000 index, whichindicates the number of accidents per 1,000employees, to ascertain an index number. “Inother countries there is nothing like this,” Mayexplains. “There work safety is the task ofgovernment institutions, and accident in-surance and compensation are different. Forthis reason it is very difficult to comparenumbers – there is no uniform basis for doingso.”

Therefore Hans-Joachim May wants tointroduce the ANSI standard at KAEFER. ANSIstands for “American National Standards In-stitute”. “This means that accident indexnumbers are defined according to a certainpattern, which for example is used world-widein the petrochemical industry.” As aninternationally operative enterprise, KAEFERneeds international standards for work safety,May claims. “If I say that my projects areorganized according to DIN, then the first thinginternational clients ask is what that is!” Inconcrete terms this standardization should beimplemented in such a way that the Corpo-rate Work Safety Services collects, evaluatesand visualizes accident statistics for all KAEFERlocations on an annual or semi-annual basisaccording to certain guidelines. If there is tobe a basis for comparison, there must be exactdefinitions for kinds of accidents. “In somecountries accidents are counted as such if theemployee misses even one day of work, andin other countries only fatal accidents arecounted,” May explains to illustrate howdifferently accidents can be defined. “Thereare companies in the world which presentfantastic accident statistics with low accidentrates – but without saying what these statisticsare based on.”

KAEFER will not be one of these companies.The concrete impetus for starting the worksafety initiative came from the InternationalManagement Board – for they know that for aworld-wide group like KAEFER, transparencyand comparability are important.

New glove poster issued by Corporate WorkSafety Services: “Work safely – enjoy whatyou do” is the motto for a new poster put outby the Corporate Work Safety Services whichnow hangs on all German-speaking con-struction sites. “We want to make our em-ployees aware of the fact that often glovesare worn which are not suitable for a certaintask,” Hans-Joachim May, head of the worksafety department at KAEFER says inexplanation of the campaign. “More than onethird of the injuries which occur at KAEFERare cuts on hands and fingers – reason enoughfor us to create this information poster.” Mayno longer accepts excuses like unavailabilityof suitable gloves or unawareness of bettersolutions. “On the poster we show which typesof gloves there are and how they are used –ranging from special gloves for working withthin sheet metal down to beading gloves andfingerless gloves for working at rotary tables.

37

Works Council

Works Council elections 2002: alllocations, all members

In spring 2002 Works Councils elections atKAEFER took place. The Corporate WorksCouncil thanks every one for the large turnoutand wants to inform KAEFER’s employees ofthe makeup of the individual Works Councilscommittees. Each of these committees worksindependently and self-reliantly. Here is anoverview of the various locations (inparentheses the number of members for eachWorks Council):

Berlin (3): chairman Peter Limberg, deputychairman Hagen Dietrich; Bielefeld: spokes-man Heiko Hirnschal; Bremerhaven (5):chairman Heiner Lippert; deputy chairmanDetlef Schmidt; Hanover (5): chairman AlfredWalter; deputy chairman Manfred Nagel;Munich (5): chairman Sven Linge, deputychairman Markus Listl; Pfungstadt (5):chairman Holger Matthes, deputy chairmanRudolf Gregetz; Düsseldorf (7): chairman KlausDworatzek, deputy chairwoman Karin Pokuta;Kiel (3): chairman Wolfgang van Wickeren,deputy chairman Axel Blass; Hamburg (7):chairman Jürgen Carstens, deputy chairmanBernd Seidel; Stralsund (5): chairman RolfSchmidt, deputy chairman Felix Beyer; Bre-men (11): chairman Gerold Knapp, deputychairman Hans-Georg Evermann.

There has also been a change in the makeupof the Corporate Works Council. At theconstituent meeting at the end of May 2002the board and the committees were electedfor the next 4-year term of office. The boardwas also expanded to include an additionalmember. The board consists of Jürgen Carstens(Hamburg) as chairman, Klaus Dworatzek (Düs-seldorf ) as deputy chairman, Holger Matthes(Pfungstadt) as secretary and Gerold Knapp(Bremen) as Group Works Council chairman.

The nine-member Corporate Works Councilboard includes Jürgen Carstens (Hamburg),Klaus Dworatzek (Düsseldorf ), Holger Matthes(Pfungstadt), Gerold Knapp (Bremen), BerndSeidel (Hamburg), Rudolf Gregetz (Pfungstadt),Heiner Lippert (Bremerhaven), Alfred Walter(Hanover) and Rolf Schmidt (Stralsund). TheEconomic Committee of the enterprise consistsof nine persons (four executives and fiveemployee representatives): Jürgen Carstens(Hamburg, chairman), Bernard Sudendorf (Cor-porate Headquarters, chairman), Sabine Manig(Corporate Headquarters), Hans-Jürgen Gefken(Bremerhaven), Helmut Hecht (Bremen), KlausDworatzek (Düsseldorf ), Holger Matthes(Pfungstadt), Gerold Knapp (Bremen) andAlfred Walter (Hanover). The EconomicCommittee has the task of consulting withthe company’s management on economicissues and informing the members of theWorks Councils about such issues.

Gerold Knapp (Bremen) from KAEFER Isolier-technik, Karin Pokuta (Düsseldorf ) and JörgStahlkopf from Service- and Wartungs-GmbHin Stralsund were elected to the Group WorksCouncil. As yet we have no information as towho was elected by the other companies andsubsidiaries.

New EuropeanWorksCouncil atKAEFER

In the last issue ofk-Wert we reportedon problems with-in the EuropeanWorks Council. Nowthings are looking up! After a successful visitby the Council’s chairman, Holger Matthes, toall the KAEFER locations in Europe, the Councilhas now resumed its work. On September 13,2002 the newly formed European WorksCouncil convened in Saarbrücken to begin withtheir tasks. To start with, a new board waselected made up of the following members:

Chairman: Holger Matthes (KAEFER Pfung-stadt); deputy chairman: Rafael FernándezGomez (KAEFER Aislamientos, Spain);secretary: Gerold Knapp (KAEFER Bremen);additional members are Klaus Dworatzek(KAEFER Monheim), Engelbert Hajszan (KAEFERAustria); Federico Calleja (KAEFER Aisla-mientos, Spain); Lionel Constant and Jean-LucPiquard (both KAEFER WANNER, France) andDag-Gunner Rolland (KAEFER Isolerings-tekniikk, Norway). Unfortunately no repre-sentative was present from Finland. We thankthe managements and employee represen-tatives for their cooperation and willingnessto support the European Works Council,” sayschairman Holger Matthes.

At the meeting in Saarbrücken there were alsowords of thanks for the long-time deputychairman, Engelbert Hajszan. For healthreasons he decided not to campaign for re-election. Hajszan was one of the real pioneersand an executive of the European WorksCouncil from the very start. He is still a memberof the extended Council. There was a livelyand constructive discussion on the reportpresented by managing directors PeterHoedemaker and Bernard Sudendorf (head ofCorporate Legal and Personnel Services) re-garding the economic situation and personnelissues at the various European locations aswell as world-wide KAEFER activities. Inaddition aspects of the European WorksCouncil’s future tasks were discussed, amongother things the drawing up of Europeanagreements for the benefit of KAEFERemployees and an expansion of mutualEuropean activities – such as the exceptionallywell-organized KAEFER soccer tournament, inwhich the members of the European WorksCouncil participated as spectators after theirmeeting in the city on the Saar.

Thanks to the deserving WorksCouncil members

In the period between 1998 and 2002 fouremployees left the Works Council, and in doingso, the Corporate Works Council as well. WulfNöhrenberg (Bremen), Klaus Knickmeier(Hamburg), Hermann Böning (Pfungstadt) andGünter Achsel (Rostock) are now enjoying theirwell-deserved retirement. We are all indebtedto them. We will miss their expertise andcooperativeness in the Corporate Works Coun-cil very much. In particular we want to thankWulf Nöhrenberg, for many years the head ofthe Corporate Works Council and Klaus Knick-meier, previous head of the Group WorksCouncil, for their commitment far beyond thecall of duty. For the most part, their ideaswere put into practice. We wish them well fortheir years of retirement.

Members of Works Council informemployees of important issues

The various members of KAEFER’s WorksCouncil will continue to keep employeesinformed of important new developments inthe enterprise. For in economically difficulttimes it is important to have a strong WorksCouncil. Its members can only be strong if allthe employees stand behind them. Since 1998the company has really begun to grow, slowlybut surely. The year 2001 was very successful.In particular there were positive developmentsin the Construction Division. All KAEFERitescontributed to this success. Even though thecompany did not fare as well in 2002 as inthe previous year, this is not our fault asa company, but rather due to a lack ofinvestments on the part of our customers, adistorted market and in part a considerabledegree of illegal dealings on the part of someso-called enterprises.

38

Organization

Fast aid for ourflood victims

One thing is for sure: when KAEFERites are introuble, they are not left alone. When the“floods of the century” befell the eastern partof Germany and Bavaria in August 2002,leaving destruction in their wake, two KAEFERemployees and residents of Wittenberg-Pratau,Thomas Hiller and Silvio Timm, were directlyaffected. As employees of the Leipzig branchthey had been assigned to the SKW Piesteritzconstruction project. “They were not onlyevacuated for days, but also suffered greatmaterial damage, which included theirretrievable loss of personal belongings,”reports Michael Becker, supervisor of businessactivities in the east at KAEFER’s Hanoverlocation.

KAEFER in Leipzig reacted immediately: manyemployees tried to ward off the worst byproviding active aid. In addition 570 euro werequickly collected for the two. Simultaneously

the entire eastern region includingthe branches in Hanover, Magde-burg, Nordhausen and Berlinjoined forces and got together1,155 euros. “Other KAEFERitesfrom the flooded regions com-bated the rising water, had tosleep in emergency accommo-dations and anxiously monitoredevery little increase in the waterlevel,” Michael Becker reports. Inthe following weeks KAEFERfitters worked frantically againsttime on numerous projects, forexample in Dresden, where theywanted to get all the long-distance heating systems back into operationbefore the cold season set in.

In Bremen there was also a lot of consternationover the devastation. On the spur of themoment, Works Council chairman GeroldKnapp recruited other KAEFERites to go alongwith him and give assistance. They helped toload sandbags onto trucks in Magdeburg.These were transported to the Lower Elbe; atthis time the region in which the masses ofwater posed the largest threat. “From other

helpers, for example members of volunteerfire departments who went to the east in thisfunction, we heard about problems they hadwith their employers,” Knapp later reported.“That made me all the prouder that KAEFERacted in such an unbureaucratic, flexible wayand that they did not stand in the way ofthose who wanted to help.”

KAEFER Intranet: the framework isthere – let’s get going!

The KAEFER family is growing and growing –and with it the mass of information which canand must be exchanged between the indi-vidual companies, divisions, departments andlocations as well as employees. Yet muchvaluable information trickles away – high timethat our enterprise begins to utilize modern

forms of communication not only to makeinformation accessible to the public, but alsowithin the company itself. For this reason

KAEFER set up its own Intranet,which has been in operation sinceAugust 2002. As yet it only providesa national platform but perhaps it willsoon ‘go international’.

As opposed to the Internet, infor-mation on the Intranet is to be viewedas ‘in-firm’ data, Ralf Peters, head ofCorporate Information Systems, Tech-nology and Management explains.Otherwise the Intranet makes use ofthe same technology which the world-wide web operates on. Yet it is notonly possible to access informationfrom KAEFER’s Intranet, but also to

store information there, in so-called forums.“Our goal is to use the Intranet as a centralpool for information and internal services,”Peters tells. For new employees, for example,it can be a real storehouse of informationconcerning what happens when and where atKAEFER. As Peters points out, “everything

which is connected with business operations,but is also of semi-private interest to co-workers has its place on the Intranet – i.e.information about company sports activitiesor forms which must be filled in to order acompany cell phone.” Curious? Take a look atour Intranet. One glance will show just whatit has to offer – better than any descriptionever could.

Work to set up a KAEFER Intranet began inDecember 2001, the initial focus being on thetechnological basis for such a resource. InMarch and April of 2002, a core groupconsisting of Jens Juschkat (ZQM), ThomasHeuermann (ZT), Klaus Müller and Ralf Peters(ZIT), Anke Gregorzewski (ZKW) and coordi-nator Luna Semara (ZIT) discussed at lengththe various information areas involved, thedesign and the ‘rules of the game’ for ourIntranet. The result was the establishment ofa central pool in August of 2002 whichfacilitates not only the exchange of informationbetween the managerial and the operativelevel, but also among KAEFERites themselves.“We made sure that the areas which want topresent themselves on the Intranet can setup their websites easily all by themselves,”Ralf Peters explains. In further steps the manypossibilities which this medium has to offershould be utilized. As Peters points out, “theframework is there – let’s get going!” And themore the international KAEFER Group growstogether, the more access internationallocations will have to our Intranet in the future.

We remember our collegueswho passed away

Beer, Friedrich 21.08.2002Burkandt, Alma 29.05.2002Dörr, Hans 03.06.2002Eekhof, Alfred 29.08.2002Eiane, Reidar 01.06.2002Firdevs, Arslan 17.11.2001Fleßner, Karl 11.06.2002Hamann, Herbert 08.03.2002Herzog, Georg 21.09.2002Jussen, Heinrich 16.12.2001Lehmann, Anna-Lena 01.01.2002Kepe, Nicola 14.06.2002Kleen, Arthur 22.05.2002Kiehl, Luise 11.01.2002Kohl, Johanna 13.05.2002

Kröger, Lieselotte 05.04.2002Krüger, Horst 11.05.2002Ludwig, Rudolf 04.08.2002Malkeit, Heinrich 10.09.2002Murken, Karl-Heinz 23.01.2002Olsen, Frode 26.05.2002Pridat, Elke 15.02.2002Redenius, Dietrich 10.02.2002Sacipovic, Dzevat 22.09.2002Sipos, Vladimir 28.11.2001Sörensen, Hans-Hartmut 08.03.2002Tlotzeck, Werner 15.07.2002Volkmann, Erna 16.04.2002Vougiatzis, Athanassios 01.12.2000Weber, Lieselotte 01.10.2002Will, Ursula 13.08.2002Zimmermann, Andreas 25.12.2001

(Sta

tus:

17.

10.0

2)

39

Organization

I\K\A\R\U\S –industry’s own calculation andtransaction software

Whoever acquires and carries out extensive,elaborate projects must be able to calculatecosts accurately – this holds true for theIndustry Division in particular. Yet when theenterprise upgraded its business software,switching over from SAP R/2 to version R/3,the calculation software which was incor-porated in the old software could no longerbe used. And because the Industry Divisioncouldn’t find an adequate alternative on themarket, it developed its own: I\K\A\R\U\S.

I\K\A\R\U\S stands for Isolierung (insulation),Kalkulation (calculation), Abwicklung (trans-action), Rechnung (billing) und (and) SAPintegration. “Of course we conducted aninvestigation to assess what was availablefirst,” Frank Siefkes, head of industry’scalculation department said. The products onthe market didn’t meet the standards whichthe Industry Division had laid down in a setof obligatory regulations. The division joinedforces with Corporate Information Systems,Technology and Management to develop a

prototype to see if the new software couldreally be programmed at KAEFER – includingthe numerous interfaces for SAP R/3. ThenI\K\A\R\U\S was developed in the course oftwo years by a team of two full-time and twopart-time employees. Apart from Frank Siefkes,Michael Siemer (Industry Division), HeikoBrinkmeier and Rainer Manke (both from Cor-porate Information Systems)were involved in the project.“I\K\A\R\U\S is a completelyindependent calculation pro-gram which is linked with theSAP R/3 system,” Siefkes tells.“It not only makes calculationspossible, but also facilitatesproject pre-paration, projectmonitoring and billing.

Due to the clear layout of themasks, I\K\A\R\U\S is veryuser-fr iendly. At trainingprograms for calculators,employees from sales anddistribution, management andbusiness transactions staff the KAEFER pro-gram got a lot of praise. Some 40 employeesare using it at present. “I\K\A\R\U\S is suitablefor small and large projects alike. It can also

be used by employees who only do occasionalcalcu-lations,” Siefkes explains, “because itis programmed with Microsoft Access, and isinsofar very similar in use to the MS Officeprograms.

In the statistics I\K\A\R\U\S shows the user a compilation

of costs and profits. Changes in the calculation immediatelybecome visible.

This year we published our Corporate DesignManual, which lays down the guidelines forall KAEFER companies to follow concerningour uniform corporate design.

This manual is not revolutionary, but in thefuture any supplementary text underneath theKAEFER lettering on the logo (e.g. Isolier-technik, Entsorgungstechnik, Aislamientos,etc.) is to be eliminated.

In the course of our discussions with headsof divisions and services concerning our corpo-rate design we have assured ourselves thatall of the employees who formed the corpo-rate design team are in favor of adhering tothis policy. To an increasing extent, KAEFER isgetting involved in areas of business whichdo not pertain exclusively to insulationtechnology. In discussions with many KAEFERmanagers from foreign countries similaropinions have been expressed. By limitingourselves to the corporate name, weaim to promote awareness forKAEFER as an umbrella brand name.

The Corporate Design Manualhas a CD-ROM with various fileformats for our corporate brandlogo, which enables the userto insert the logo as neededand make it available to ex-ternal business partners.

The guidelines laid down inthe manual are to be im-plemented step by step, i.e.old materials are to be usedup first before ordering andusing new materials such as stationary,lettering for vehicles, signs etc. in compliancewith the new manual.

If questions arise, the ZKW team –Volker Pannemann and AnkeGregorzweski – will be glad toassist you.

CORPORATE DESIGN

4040

Sports

1st International Soccer Cupin Saarbrücken

On the weekend of September 13-15 the timehad come. After almost a year of preparationthe first International KAEFER Soccer Cup,initiated by managing director Peter Hoede-maker, took place. A lot of people got intothe act. A total of 13 teams participated,including teams from France, Spain, Austria,Poland, Norway Iso, Norway Maritim andGerman teams from Bremerhaven, Bremen,Hanover/Berlin, Düsseldorf, Kiel, Munich aswell as the combination team Bremenheadquarters / Products/Systems Division.Many teams had trained for weeks for thetournament and even before things got offthe ground there was a noticeable increase ininterest within the enterprise. Originally anevent with some 120 participants was planned,but in the end there were 200 players andfans at the Hermann-Neuberger Sports Acad-emy in Saarbrücken, which has first-classfacilities.

The preliminary games were played in 3 groupsof 4 or 5; those who finished up on top in thepreliminaries qualified for the final round. For

those who finished last there was a“Lucky Loser Round”, which

Poland won. In the final – knock-out round –“Bremen headquarters / Products/SystemsDivision” and “Munich” qualified for the finale,which turned out to be dramatic, with goodchances for winning on both sides. At the endof the regular time the teams were tied 0:0,so the teams had to play extra time before“Bremen headquarters / Products/SystemsDivision” finally won with a clear 4:0, becomingKAEFER’s first soccer champion. In the contestfor third place the Hanover/Berlin team won2:1 against Spain. The tournament’s topgoalscorer, Thomas Manthey, belongs to the“Hanover/Berlin” team, which came in third;he made a phenomenal number of goals,namely 14. The Spaniards had the bestgoalkeeper in the tournament, SalvadorHernandez; he only let 12 balls in.

A curiosity in the midst of all this was that as

the result of a misunderstanding the Spaniardshad come with only tennis shoes instead ofsoccer shoes. Shortly before the tournamentstarted they had to acquire the necessarysoccer gear with the help of the organizationteam. The prize for fair play went to theNorwegians, who came in last in the tourna-

ment but who would have deserved a highranking for their amiable style of playing. Thewhole tournament was played very fairly andthere were no injuries due to aggressivecounters. The Soccer Cup, which the KAEFER’sEuropean Works Council had donated, waspresented by chairman Holger Matthes andmanaging director Peter Hoedemaker.

Yet KAEFERites not only perform superbly, butalso know how to celebrate. That was provenby the evening parties in the tent set up onthe premises of the sports academy whichhad been rented for that very purpose.

Highlights of suchevents were bellydancer Sybille andthe high spirits ofthe Spaniards, theNorwegians and

the French, which soon became infectious. Thestage appearance of the Spaniards with their“Ketchup Song” was unforgettable. As one

player commented, “I have been playingsoccer for a long time and have experiencedmany celebrations of this kind but the greatatmosphere here and the openness of allparticipants can’t be matched.”

The expectations of the organization team,which consisted of Beate Bemmert, FranciscaGorgodian, Ersan Dogu, Udo Giesen, Dirk

Knudsen and Dieter Weber were clearlysurpassed. In the days after it was over, thank-you e-mails piled up and many asked whenthe next tournament would be scheduled for.

Place Team Matches w. d. l. goalsDiff.

1 Zentrale / Produktsparte (Sieger Finale) 6 6 0 0 25:3 22

2 München (Zweiter Finale) 6 5 0 1 22:7 15

3 Hannover (Sieger Spiel um Platz 3) 7 6 0 1 28:10 18

4 Spanien 6 2 1 3 9:12 -3

5 Bremen 7 4 0 3 14:14 0

6 Bremerhaven 7 3 0 4 7:10 -3

7 Österreich 7 3 1 3 16:16 0

8 Kiel 6 1 1 4 12:20 -8

9 Polen (Sieger Lucky Loser Round) 8 4 1 3 23:13 10

10 Düsseldorf 8 3 2 3 13:16 -3

11 Frankreich 8 3 1 4 16:19 -3

12 Norwegen Mar 7 0 2 5 4:22 -18

13 Norwegen Iso 7 0 1 6 6:33 -27

4141

KAEFER motorcycle tour anotherbig success!

KAEFER called, and numerousparticipants came: the motor-

cycle tour to Schleswig-Hol-stein and Lake Rat-

zeburg on June8th/9 th, 2002was another bigsuccess. The

organization teamheaded by Uli Doll,Helmut Hecht and

Holger Krul l had

chosen a beautiful landscape and achallenging 800 km-long route for the tour,which started out with some bad weather. Yetwhen the group’s co-workers from Hamburgjoined them on ‘their’ side of the Elbe, thesun came out and the rainwear was put awayfor the rest of the trip.

Beginning on Pillauer Street the first stationswere Ritterhude, Hambergen, Ebersdorf andHemmoor, where the group caught a ferry toWischhafen on the Elbe. In Glücksburg,Hamburg’s KAEFERites joined the group, andit proceeded to Brunsbüttel, Wilster, andultimately Erfte, where the bikers took a breakfor lunch. Latecomer Holger Krull initially gotlost but caught up with the group in

Silberstedt; from there they drove throughSchleswig, Kappeln and Damp up to the BalticSea, staying overnight, at the Hunters’ Lodgein Gr. Wittensee. During the convivial eveningthe management, represented on the tour byStephan Radermacher, as well as othersponsors were thanked for their financialsupport. On the following day Kiel, Malente,Eutin, Bad Schwartau and Lübeck were on theroute before the group stopped for lunch inRatzeburg. After a delicious meal of asparagusthe group of KAEFER bikers passed throughMölln and Lauenburg before it began todisperse. A tour for 2003 is already beingplanned – probably in the direction of theTeutoburg Forest.

Dragon-boat race: KAEFER/BTSwins out against Böhling!

They know each other; they work together– and they go dragon-boat racing together:July 18, 2002 was a beautiful day for thedragon-boat race which took place in Ham-burg, with the Böhling pipeline companycompeting against KAEFER, reinforced byemployees of the KAEFER subsidiary Blech,Technik & Service GmbH (BTS). There was aphoto-finish win for the KAEFER/BTS team.

Dragon-boat racing is a leisure-time activitywhich has gained in popularity over the pastseveral years. Apart from club teams, anynumber of company teams have formed “funteams”. Competitive athletes – many fromcanoe racing teams – now hold German andinternational championships. A team consists

of a drummer, a helmsman and 20 synchro-nized paddlers.

The idea for the competition between Böhlingand KAEFER/BTS developed at work: BTS hadrented Böhling’s assembly hall for pre-fabrication of some components which KAEFERprocesses. One soon agreed to stage a smalltournament – in preparation for the race tofollow – involving a 90-minute tour of theAlster and the canals connected to it. From

the very start it was clear that Böhlinghad gotten together an extremelystrong team. KAEFER and BTS wereat an advantage, however, insofar aspart of the team already had ex-perience with dragon-boat races, andthey gave the decisive tips for howto win. It was an exciting race fromstart to finish – with KAEFER/BTS asthe elated champion.

Industry Division bidsDiethard Schulz andHeiner Tiedemann farewell

For the Industry Division the year 2002 was ayear of goodbyes to much respectedemployees. Not only did the division’scommercial manager of long standing,Diethard Schulz, retire but also the head ofthe division’s northern locations, HeinerTiedemann.

Diethard Schulz started to work for KAEFERon April 17, 1967. As a 22-year old commercialclerk he was employed in the Hanover branch,with a starting monthly salary of a mere 800marks. Only seven years later he becamecommercial manager of the Hanover branch,in 1979 its deputy manager, and in 1985 itsmanager. Schulz received a further promotionin 1995, when he was named commercialmanager of the eastern regions; in 1996 hewas made commercial manager of the entireIndustry Division. Many of this KAEFERite’s co-workers will miss him at their skat games, agame which he played with great enthusiasmbut always by the rules. As a means of relaxing

from his demanding work,Schulz has also playedtennis successfully formany years.

Heiner Tiedemann was atsea for several years be-fore he accepted a job atKAEFER on August 1, 1970.As a technician in theindustry department of theHamburg branch, he was,for one, in charge of acqui-sitions and the supervisionof fitting work. At thebeginning of 1978 Tiede-mann was put in charge ofthe industrial constructiondepartment in Hamburg; in1988 be became deputymanager of this branchwith statutory authority.From 1994 on, HeinerTiedemann, who speaksEnglish, Spanish and Flemish fluently, hasworked as manager of the northern locationsof the Industry Division and as such has alsobeen in charge of the Hamburg location.

Industry Division: Uwe Westmarknew commercial manager

An important change ofpersonnel took place at thebeginning of March 2002 inthe Industry Division’s mana-gement: when long-timecommercial manager DiethardSchulz left (cf. report on thispage), Uwe Westmark (41), anexperienced KAEFERite, tookover. Together with HelmutHecht, the head of the division, he noworganizes the business activities of thisimportant KAEFER division.

The qualified merchant is very familiar withKAEFER – after all, he started working for usin 1988, at that time assisting the head of ourbranch in Hanover. In the course of time hetook over more and more responsibilities:apart from Hanover and Bielefeld he was laterput in charge of establishing the new businesslocations in the east, Magdeburg and Nord-hausen. In 1996, after the restructuring ofKAEFER’s divisions took place, Westmarkbecame the commercial controller for theIndustry Division’s Hanover branch. SinceMarch 2002 he has worked as the commercialmanager in Bremen, where he has taken upresidence.

Sports / Organization

42

congratulationsAnniversaries 2002congratulationsKAEFER IsoliertechnikBerlin/Dahlewitz

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryPeter Heinicke 01.06.1982Peter Limberg 01.10.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryHubertus Haufe 01.06.1992Olaf Holtz 01.09.1992Markus Seibt 01.03.1992

KAEFER IsoliertechnikBielefeld

40th anniv40th anniv40th anniv40th anniv40th anniversaryersaryersaryersaryersaryWerner Gimmler 02.01.1962

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryJens Tiedt 01.09.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryDetlef Scheibe 01.10.1992Stephan Traudt 01.04.1992

KAEFER IsoliertechnikBremen

40th anniv40th anniv40th anniv40th anniv40th anniversaryersaryersaryersaryersaryHans-Joachim Denker 02.04.1962Werner Naujocks 05.09.1962

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryGert Hedenkamp 07.08.1972Juergen Issleib 01.08.1972Peter Kretschmer 01.08.1972Hartmut Kunstmann 03.07.1972Hartmut Prietz 04.04.1972Peter Schiege 25.09.1972Holger Simon 01.08.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryHedi Alayayouzbachi 03.01.1977Enver Arifi 18.01.1977Konrad Aßmann 01.10.1977Thorsten Brockmann 01.08.1977Nazmi Doshlaki 17.10.1977Burghard Facklam 04.04.1977Gani Ismailji 05.01.1977Henry Kohlstruk 01.01.1977Peter Kroggel 01.09.1977Georg Lockhorn 01.03.1977Stipo Mamuza 24.01.1977Thomas Meyer 01.08.1977Uwe Meyer 01.08.1977Ante Miskovic 26.01.1977Peter Niemann 01.10.1977Reiner Otten 01.08.1977Manfred Peters 04.04.1977Peter Reich 01.08.1977Frank Schwitalla 15.02.1977Bernhard Spreen 27.01.1977Holger Sulz 01.08.1977Wilhelm Tasche 01.04.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryJuergen Bunjes 16.08.1982Michael Chrobok 09.03.1982Torsten Dunkhase 06.08.1982Axel Elsner 15.07.1982Glenn George 06.08.1982Bernd Lieberum 04.01.1982Joerg Luessen 17.09.1982Herta Maros 01.10.1982Ingo Meyer 06.08.1982Lothar Mueckenheim 04.01.1982Detlef Naber 06.08.1982Rolf-Dieter Plohr 16.08.1982Herbert Schulz 27.09.1982Nazif Selista 18.08.1982Detlef Thielbar 08.11.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryRoman Heeren 01.08.1992Hans-Jürgen Hoffmann 01.07.1992Heide Holm 01.02.1992Michael Krause 01.01.1992Carlos Perdigao 03.08.1992Monique Roth 01.04.1992Maren Schild 01.10.1992Hermann Scholz 12.10.1992

KAEFER IsoliertechnikBremerhaven

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryManfred Borowsky 01.08.1977Jens Hauswald 01.08.1977Kay Pechmann 17.08.1977Detlef Schmidt 01.08.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryFrank Christ 01.08.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersarySvenja Mester 01.09.1992

KAEFER IsoliertechnikBrunsbüttel

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryGerd Ahlers 24.05.1982Werner Schmidt 18.05.1982

KAEFER IsoliertechnikDüsseldorf

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryWerner Fassbender 19.06.1972Harald Huysmann 11.09.1972Udo Liedke 01.08.1972Bozo Marceta 24.04.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryRalf-Günter Bohn 22.08.1977Hans-Joachim Wanderburg 01.09.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryBernd Artelt 01.09.1982Lars Lichtner 01.09.1982Stefan Lindner 01.08.1982Marko Sindilj 13.04.1982Ratko Sisic 15.04.1982Radomir Zonjic 05.04.1982

KAEFER IsoliertechnikHamburg

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryStanko Rakic 19.09.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryGünther Bohn 01.09.1977Torsten Gottschalk 01.09.1977Gelo-Heiko Ihns 01.09.1977Rolf Mestmacher 03.01.1977Rubens de Oliveira 01.09.1977Uwe Orschel 01.09.1977Dirk Schlothauer 12.12.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryRalf Asch 11.01.1982Jörg Funke 01.08.1982Thomas Gebhardt 01.08.1982Andreas Hartmann 01.08.1982Bozo Jurcevic 02.08.1982Wolfgang Pomplun 01.09.1982Ante Vatrov 09.08.1982Juergen Wennrich 26.07.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryMaike Helk 01.12.1992Peter Klopsch 01.04.1992Wilfried Thede 06.01.1992Garby Warmbier-Petong 01.09.1992

KAEFER IsoliertechnikHanover

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryRudolf Günther 20.04.1972Ulrich Manthey 01.02.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryBernd Treller 02.05.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryJoerg Dettmer 01.08.1982Hans Oesterle 01.01.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryUlrike Krantz 01.04.1992Anton Matan 24.08.1992

KAEFER IsoliertechnikIngolstadt

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryNurdin Sacirovic 25.04.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryNedeljko Stipanovic 12.09.1977

KAEFER IsoliertechnikKiel

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryViktor Prachthäuser 14.11.1977

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryHorst Fragel 05.10.1992

KAEFER IsoliertechnikLeipzig

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryUwe Kannegießer 30.03.1992

KAEFER IsoliertechnikMunich

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryIvan Buhovac 24.01.1972

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryManfred Becker 18.11.1982Ante Beljan 19.04.1982Jzet Hadzic 26.11.1982Milutin Kaurin 26.11.1982Ibrahim Oracevic 22.03.1982

KAEFER IsoliertechnikPfungstadt

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryErich Eppert 01.10.1972Horst Grigo 27.03.1972Werner Stelling 01.01.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryRudolf Gregetz 01.09.1977Gabriela Klein 01.01.1977Harald Loebig 01.09.1977

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryThomas Deutscher 01.08.1992Sabine Kischka 01.07.1992

KAEFER IsoliertechnikRostock

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryKatrin Boddin 01.07.1992

KAEFER IsoliertechnikRoxheim

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryJuergen Jung 01.09.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryErich Schulze 01.10.1992Laszlo Csordas 01.04.1992

KAEFER IsoliertechnikStralsund

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryFelix Beyer 01.02.1992Bodo Buchinski 01.02.1992Dirk Büssow 01.02.1992Gerhard Depkat 01.02.1992Klaus Döhler 04.05.1992Kurt Etzrodt 01.05.1992Sybille Felgenhauer 01.02.1992Wolfgang Gabler 01.02.1992Manfred Graap 01.02.1992Wolfgang Kansy 04.05.1992Reinhard Kuhrau 01.02.1992Sigesmund Leischner 01.04.1992Klaus Lutter 01.02.1992Dietrich Maruska 01.02.1992Torsten Meske 04.05.1992Hans Neddenien 01.02.1992Jens Neumann 01.02.1992Ingo Ostenberg 01.02.1992Herbert Rachowe 01.02.1992Herbert Reinschmiedt 01.02.1992Kersten Rutz 01.02.1992Rolf Schmidt 01.02.1992Wolfgang Sing 01.02.1992Andreas Tanke 04.05.1992Volker Tomaschewski 04.05.1992Friedrich Varken 01.02.1992Detlef Voigt 01.02.1992

KAEFER IsoliertechnikHeadquarters

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryMonika Schamper 01.12.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryEdith Ader 01.09.1977Klaus-Dieter Heims 01.04.1977Heiderose Scheele 01.09.1977Bernard Sudendorf 01.10.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryWerner Dierksen-Wellbrock 27.09.1982Bernd Ellmer 01.08.1982Thomas Hävecker 01.08.1982Günter Lange 15.10.1982Dieter Schwandt 01.07.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryClaudia Adair 01.07.1992Ulrike Allers 01.01.1992Helga Fesser 01.01.1992Simone Janke 01.09.1992Heidemarie Kloß 13.01.1992Britta Mutert 01.01.1992

KAEFER MontageNordhausen

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryRalf Könitzer 01.08.1992

KAEFER MontageMagdeburg

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryRüdiger Ebert 28.09.1992Reiner Pilz 01.07.1992Thomas Sennewald 02.11.1992Markus Strube 06.01.1992

KAEFER MontageSchwedt

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryHeiko Hildebrand 01.10.1992

KAEFER IsoliertechnikGes.m.b.H. & Co. KG, Austria

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryJozo Saric 19.01.1972

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryPeter Heuer 16.05.1977Leo Puskarits 12.09.1977Ilija Saric 25.01.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryPeter Hovorka 16.08.1982Alexander Skopec 17.05.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryGeorgine Brindl 01.10.1992Gerhard Höfler 16.03.1992Josef Kleinhappl 17.02.1992Ferdinand Milosovic 05.03.1992Stefan Vojkovic 03.02.1992

KAEFER Eristystekniikka OY,Finland

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryJorma Karonen 10.05.1982Heino Lübchow 03.09.1982Matti Mäki 15.04.1982Martti Mannila 12.07.1982Juhani Vänttinen 15.03.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryAntti Hyvönen 30.03.1992

KAEFER WANNER SASFrance

40th anniv40th anniv40th anniv40th anniv40th anniversaryersaryersaryersaryersaryChristian Brager 30.03.1962Sarahoui Hassad 08.05.1962Michel Malot 29.01.1962

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryGilbert Canuet 02.09.1972Gilbert Hermez 16.10.1972Hocine Kamiri 26.12.1972René Lemasson 27.01.1972Manuel Munoz 23.02.1972Joseph Peres 08.02.1972Daniel Rollet 18.09.1972Josyane Romanowicz 01.08.1972Bernard Toublet 04.09.1972Daniel Vince 04.09.1972

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryNoel Bailleul 04.01.1982Ahmed Balit 09.08.1982Mohamed Ballout 22.07.1982Michel Brard 23.06.1982Patrick Camaille 15.09.1982Ahmed Cherif 28.06.1982Dominique Delporte 28.09.1982Jean Michel Desbourbes 30.08.1982Maurice Dore 14.06.1982James Dupont 07.06.1982Darius Gabali 20.07.1982Alain Guerrand 02.08.1982Philippe Hertha 04.10.1982Modammed Hnida 05.04.1982Thierry Hromada 13.12.1982Daniel Kauffmann 15.06.1982Etienne Ladiray 07.06.1982Pierre Langlois 01.04.1982Farbice Larridon 01.02.1982Dominique Lebarbier 15.11.1982Jean Louis Leblain 01.02.1982Bruno Leblond 11.04.1982Rémi Lourais 15.11.1982Calogero Lunetta 07.06.1982Jean Marc Marteel 23.08.1982Mehmet Meric 05.03.1982Christophe Pommier 26.04.1982Bruno Riviere 16.08.1982Joel Sevez 19.04.1982Jannick Simonnet 06.12.1982Armand Staudt 04.10.1982Gilles Stervinou 25.10.1982Yves René Tanchon 19.10.1982Dominique Vaukaire 27.07.1982Denis Vignal 28.06.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersaryPatrick Abraham 01.09.1992Daniel Aubin 10.02.1992Jacques Aubin 02.03.1992Eric Auvray 09.09.1992Denis Bailleul 21.04.1992Mohamed Ben Abdallah 03.02.1992Johnny Bernard 13.07.1992Lionel Blanchi 09.06.1992Vincent Brune 15.07.1992Max Bzeznik 07.01.1992Raphael Coguyec 02.03.1992Franck Connan 01.09.1992Jean-Luc Cotell 01.09.1992Christophe Courtillet 02.11.1992Gaetan Cutaia 01.04.1992

43

Thanks40 Years

Rui Manuel Da Silva 03.02.1992Danielle De Mongenot 01.01.1992Jean-Michel Debut 01.04.1992Alain Dehame 21.04.1992Thierry Denegre 06.02.1992Fabrice Depret 06.02.1992Dominique Deschamps 10.02.1992Thierry Desjardins 03.08.1992Francis Desnoues 01.04.1992Jean-Francois DUPUY 10.02.1992Alexandre Garambois 01.06.1992Frederic Gendron 11.05.1992Stephane Ghyselen 10.08.1992Bernard Hedouin 19.10.1992Guy Heloise 03.08.1992Kamiro Kaiha 06.04.1992Dominique Lanfrey 03.02.1992Pascal Larmonier 13.04.1992Jacques Lemeille 03.02.1992Herve Lener 06.01.1992Vincent Longuet 01.09.1992Didier Lucas 15.07.1992Laurent Maes 29.06.1992Jean-Jacques Martin 26.10.1992Jerome Matusiak 09.11.1992Eric Meriel 15.06.1992Bruno Moret 14.04.1992Frederic Motte 10.02.1992Frederic Muguet 21.05.1992Richard Nordstern 09.11.1992Claudine Petot 09.03.1992Denis Pinot 12.02.1992Frederic Quinteau 25.05.1992Yvon Renault 02.03.1992Herve Renoux 22.06.1992Jean-Luc Rochard 15.07.1992Joachim Rodriguez 02.03.1992Nicolas Rousseau 27.04.1992Jean-Luc Ruppe 05.10.1992Thierry Saas 21.04.1992Pascal Seguin 03.02.1992Thierry Serciat 06.04.1992Ali Terlemez 01.04.1992Romuald Van Hulst 21.04.1992Joel Vatin 02.04.1992Daniel Willigsecker 03.08.1992

Werner Gimmler

Werner Gimmler began workingfor KAEFER on January 2, 1962.Initially he was employed as aconstruction site worker, but afteronly two years he was employedas a fitter on numerous construc-tion sites in the Eastern West-phalia region, frequently carryingout tasks for other branches ofthe company. Later he workedmore often on construction sitessupervised by the Bielefeldbranch again and was soon putin charge of the longer-term MohnMedia construction project (Ber-telsmann). In 1991 he wasofficially named head fitter andbuilding supervisor. Until thesenior employee started workingpart-time, he was in charge of theMohn Media construction site.

Hans-Joachim Denker

Hans-Joachim Denker started hisvocational training at KAEFER onApril 2, 1962. After successfullytraining to become a fitter he wasemployed by what was formerlythe industry department of theBremen branch.

In the course of his 40 years atKAEFER Mr. Denker has workedon many national and interna-tional construction sites within theIndustry Division. In 1989 he spent2 months in Italy, where he wasinvolved in the construction of asound absorbing roof on a sportscenter in Turin. In 1990 and 1991he went to Kourou in FrenchGuayana for 5 months, whereKAEFER Belgium carried out aninsulation commission for theEuropean missile base stationedthere. In 1999 he was involved inthe shutdown of the BASF steam-cracker, which KAEFER in Antwer-pen was in charge of.

As head fitter and buildingsupervisor, Mr. Denker has beenresponsible for all the insulationwork carried out by the IndustryDivision at the long-term CoffeinCompagnie construction site inBremen.

Werner Naujocks

After his training to become aplumber, Werner Naujocks beganto work for KAEFER on Septem-ber 5, 1962, working for the next40 years on many national andinternational construction sitessupervised by the Industry Divi-sion, first as an insulation sheet-metal fitter and later as head fitterand building supervisor.

For a long time he was involvedin large KAEFER construction pro-jects in the Netherlands, includingMobil Oil in Amsterdam, the Shellrefinery in Pernis and Rotterdam-Europoort’s Esso-flexicoker.

Mr. Naujocks has become a spe-cialist in fire protection insulationfor refineries and nuclear powerplants and today he works as abuilding supervisor, primarily onconstruction sites in Northern Ger-many. He supervises all the Indus-try Division’s commissions whichplace special demands on fire pro-tection, for example those invol-ving sealings of inflammablepipelines, sprayed mortar sys-tems, fire protection linings forinstallations and fire protectiondoors.

Sarahoui Hassad

Sarahoui Hassad started hisvocational life on May 8, 1962,working for WANNER as anassistant fitter in the insulationdivision at the CEA location inCadarache, whose employmentcenter he now supervises. Qualityand good service in the con-struction and maintenancebusiness have been of utmostimportance to him over the past40 years.

Michel Malot

Michel Malot started to work atWANNER in 1962. After havingworked in the EDF headquartersin Vainville for 3 years, he wassent to Spain for 4 months. Afterthat he worked at the petro-chemical location in Gravenchon,followed by a 4-month stint inBrazil, after which he trained tobecome a construction sitesupervisor, working for 10 yearson various construction sites inNormandy and for fifteen in theconstruction and maintenancedivision of the EDF headquartersin Paluel, followed by one year atthe EDF headquarters in Le Havreand one year on the ACC con-struction site in La Hague beforereturning to Gravenchon.

Christian Brager

Christian Brager is now teamleader in the employment centerin Marcoule. He has had 40 yearsof experience with heat and coldinsulation, pre-fab construction,refrigeration and interior finishing.He has played a crucial role inthe execution of our large projectsin the nuclear power industryand in production plants in theRhône Valley.

thank youthank you

KAEFER Aislamientos S.A.,Spain

30th anniv30th anniv30th anniv30th anniv30th anniversaryersaryersaryersaryersaryJusto Aparicio Buedo 06.03.1972Pedro Calero Gomez 01.08.1972Bernabe Cervantes Garcia 31.07.1972Miguel Lopez Lomas 06.06.1972Basiliso Manzano Martin 06.03.1972Francisco Martinez Gonzalez 22.08.1972Damian Navarro Morales 17.02.1972Manuel Tojo Sexto 13.11.1972Felix Trapero Toledano 01.08.197225th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersaryFederico Calleja Gil 19.07.1977Manuel Portero Rodriguez 25.02.1977José Ramón Neira Garcia 13.07.1977Angel Rodriguez Regulez 13.07.1977

KAEFER Isoleringstekniikk A/SNorway

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryAlf Grønvold 04.01.1982Trond Pladsen 25.01.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersarySiv Åse Eiane 02.05.1992Sven Arve Hjelmtveit 09.11.1992Roger Krogsæther 12.10.1992Reidar Sollid 17.08.1992

KAEFER ThermalContracting Services (PTY) LTD.South Africa

25th anniv25th anniv25th anniv25th anniv25th anniversaryersaryersaryersaryersarySaul Fakude 23.04.1977Sikheto Makhuvele 18.07.1977Mafufumba Mbatha 08.02.1977Jonas Mohlahlo 02.03.1977Paulus Mossoeneng 21.06.1977Christopher Wilkinson 01.04.1977

20th anniv20th anniv20th anniv20th anniv20th anniversaryersaryersaryersaryersaryKlaus Kempgen 01.07.1982Joseph Mahlangu 09.07.1982Abraham Mathibela 20.04.1982Simama Mlindeli 19.02.1982Alfred Mokeona 14.01.1982Samson Nkosi 14.01.1982

10th anniv10th anniv10th anniv10th anniv10th anniversaryersaryersaryersaryersarySamuel Greef 24.06.1992Mohanlal Rambehari 01.06.1992