kaitlyn aber - resume
TRANSCRIPT
KAITLYN
ABER
Experience Membership Services
YMCA DEC 2014 - APR 2016 Coordinated administrative
tasks required to maintain a high level of member
satisfaction
- Implemented new filing system for
operation
- Managed tax invoices and refund
requests
- Completed daily End-of-Day Reports
Retail Sales Associate
Universal Studios
MAR 2014 - MAR 2016 Facilitated sales operations of
high-customer volume stores including the opening
of Diagon Alley
- Maintained professional demeanor in a
demanding environment
- Recognized and overcame a variety of
customer language barriers
- Successfully completed intensive six-
month training course for grand opening
of Diagon Alley
Membership Services
LA Fitness
MAY 2012 – JUL 2013 Managed Front Desk
membership operations
- Arranged membership payment plans
- Generated additional operation
revenue through membership
upgrades
- Updated membership personal
information
Retail Sales Intern
WDW Magic Kingdom
MAY 2011 – AUG 2011 Completed competitive
internship program
- Trained to professionally communicate
with a diverse audience
- Responsible for store operations,
including opening/closing, stocking and
purchases
Education B.S. Hospitality Management
Rosen College of Hospitality Management
AUG 2014
Certifications First Aid/CPR Pro/AED
JUN 2015 - JUN 2017
NASM - CPT JUL 2015 – JUL 2017
Fitness Nutrition Specialist (FNS) NOV 2015 - JUL 2038
Bloodborne Pathogens DEC 2015 - LIFE
Contact
ESTERO, FL 33928
C: 941.916.5934