karma automotive embarks on a journey of connected digital ... · they can save the configuration...

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Karma Automotive embarks on a journey of connected Digital Network with successful Go-Live of SAP Hybris B2B/B2C Commerce and CPQ with Cloud for Customer and S/4 HANA ERP to engage and collaborate with Customers and Dealers. Driving Digital Innovation Far Into the Future KPIT customer Karma Automotive, an American car company of luxury hybrid plug-in vehicles, is leading digital innovation for their customers (B2C) and their dealers (B2B) and has successfully shifted from an all on-premise SAP landscape using a hybrid solution model using the SAP S/4HANA, Hybris Commerce + (CPQ) Configure, Price & Quote + Cloud for Customer. With close integration between on-premise and cloud applications Karma Automotive now delivers first in-class B2B/B2C omni-channel commerce for managing personalized buying experience, future growth, newer business model and sustainability. Learn More: KarmaAutomotive.com

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Page 1: Karma Automotive embarks on a journey of connected Digital ... · They can save the configuration to their account called Karma ... Variant Configuration, and with deep SAP ECC integration

Karma Automotive embarks on a journey of connected DigitalNetwork with successful Go-Live of SAP Hybris B2B/B2C Commerce

and CPQ with Cloud for Customer and S/4 HANA ERP to engage and collaborate with Customers and Dealers.

Driving Digital Innovation Far Into the FutureKPIT customer Karma Automotive, an American car company of luxury hybrid plug-in vehicles, is leading digital innovation for their customers (B2C) and their dealers (B2B) and has successfully shifted from an all on-premise SAP landscape using a hybrid

solution model using the SAP S/4HANA, Hybris Commerce + (CPQ) Configure, Price & Quote + Cloud for Customer.

With close integration between on-premise and cloud applications Karma Automotive now delivers first in-class B2B/B2C omni-channel commerce for managing personalized buying experience, future growth, newer business model and sustainability.

Learn More: KarmaAutomotive.com

Page 2: Karma Automotive embarks on a journey of connected Digital ... · They can save the configuration to their account called Karma ... Variant Configuration, and with deep SAP ECC integration

Karma’s Key Business Drivers With Karma Automotive ready to present their first product in the second half of 2016- REVERO, the shift to redefine its

commerce and customer engagement strategy was clear. Customers from any part of the world will be able to configure a US Car model or Canada car model with a multi-step configurator, where customers can design the car exterior color,

interior color, wheels and brakes. They can save the configuration to their account called Karma Garage, and submit to a dealer of their choice for a quote.

Karma Delivers a Seamless, Customized and Superior User Experience Across the Board.

About the ProjectWith KPIT’s Hybris RDS solutions and CPQ, B2C & B2B Hybris Accelerators, Karma Automotive’s SAP implementation was

rolled out in a Two-Step Phased Approach.

Phase I Consist of establishing a B2B dealer portal for vehicles, product content models in Hybris PIM with master data replication from SAP S/4 HANA using data hub, vehicle models in SAP (VC) variant configuration replicated in Hybris (CPQ) using data loader with user driven configuration, along with asynchronous order management and

pricing- enabled in Hybris commerce.

Duration- 12 weeks

Phase IIConsist of establishing a B2C storefront for customers from any part of the world to buy an US model car or

Canada model car on Hybris Commerce & CPQ with custom Home Page, Revero Car Page, multistep CPQ/-Configurator pages, custom enhancements, and the integration with SAP HANA’s cloud portal with SAP Hybris Retailer Portal (HCP) and Cloud for Customer (C4C)- knowledge base download with data loader,

variant price and object dependencies integration through CPQ and product variants.

Duration- 16 weeks

Karma has successfully reduced the complexity of their SAP IT Landscape with a shift to cloud, delivering global end-to-end B2B/B2C processes for Commerce, Configuration, Accessories, Service History and Leads.

Page 3: Karma Automotive embarks on a journey of connected Digital ... · They can save the configuration to their account called Karma ... Variant Configuration, and with deep SAP ECC integration

KPIT.com [email protected]

About KPITWith over 65+ CEC projects delivered, KPIT brings the skills and experience to guide you on the path towards digital transformation with KPITSimple- SAP Hybris RDS tools and accelerators for Commerce, Sales, Service, Social, CPQ,

Variant Configuration, and with deep SAP ECC integration knowledge and UX/UI expertise. Our global B2B/B2BC CEC footprint provides customers with a true omni-channel experience across every channel everytime to unlock the revenue

generating power of customer engagement.

HANA Cloud Portal

Call Center Agent, Sales & Marketing Team

Customers

Retailers

SAP C4C

HCI

Lead, Activity,

Opportunity, Tickets,

Vehicles, Warranty

SAP Configure, Price & Quote - Hybris Commerce (B2B/B2C)

CPQ Engine

Customer

Data Hub

Sales/-Config

Back End

SAP ECC

MaterialCustomer/-

ProspectPricing

VMS/VC Order

Catalog

Cart

Solution Diagram

2015 SAP Hybris “Newcomer of the Year”

Award Winner

Take Advantage of Our Proven 3 Step Offering for Commerce & Customer Engagement Solutions

KPIT provides a compelling trial offer. We will provide you with a Proof of Concept demonstration with your

company’s data. Under this no obligation offer, you can test drive the PoC and evaluate for full deployment.

The KPIT CEC team will come on-site to conduct a Business and Technical Discovery leveraging KPIT’s CEC Toolkit. WE will provide a Sales, Service, Marketing and

Commerce (any or all) Strategic Roadmap, Investment to Profile and Solution Scope based on your specific application landscape and your transformation

requirements.

Discover the Customer Engagement and Commerce Solution and its various components Sales, Service,

Social, Marketing and Commerce and how these can be leveraged to better meet your overall business goals. We

will discuss your requirements with our team and we share creative solutions and relative business use cases

using SAP and CEC.

Virtual RoundtableKPIT CEC Assessment /

WorkshopRisk-Free Proof of Concept

(POC) Proposal

RDS Solutions for SAP Hybris