SOAMANAGER Issue

Problem description:

We are getting following exception in step Connect Diagnostics Agent:

Investigation

When entering SOAMANAGER UI to check the configuration of the Logical Port. Only one entry will be displayed.

However, checking the Consumer Security Tab – you will notice that the Authentication Method is set to sapsp:None.

Correct configuration, the Authentication should contains user/password (user is usually SM_INTERN_WS) – here a screenshot how it should look like.

Action on customer system.

In order fix the issue, delete the existing Logical port. However, even after deleting the Logical Port (successful delete message received), an entry will still exist for the logical port but looking more in details at the Security Data will show that this entry is configured correctly.

After the delete, the step 6.3 is working correctly

If you will delete both logical ports it needs to be recreated by running SOLMAN_SETUP System Preparation Step 5 – Web Service Configuration Step 5.3 - Logical Ports Creation.