keeping brand love alive after the buy - marketing · 2015. 9. 30. · keeping brand love alive...

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Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

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Page 1: Keeping Brand Love Alive After The Buy - Marketing · 2015. 9. 30. · Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

Keeping Brand Love Alive After The Buy A Fireside Chat

Fortuné Alexander Marketing Evangelist, Spiceworks

@fortune_a

Page 2: Keeping Brand Love Alive After The Buy - Marketing · 2015. 9. 30. · Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

IT buyers are typically between 66% - 90% of the way through their purchase decision before they reach out to the vendor. - Forrester Research

Yet, the marketer’s dilemma is real: “How can I influence IT buyers when they’re already so far down the funnel?”

Pop Quiz

What’s the most over-quoted B2B Marketing stat?

Page 3: Keeping Brand Love Alive After The Buy - Marketing · 2015. 9. 30. · Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

Deploy

Research

Typical Marketer’s View of The Buyer’s Journey

Buy

Identify

Replace

Ronny,  IT  Pro  

Maintain

Page 4: Keeping Brand Love Alive After The Buy - Marketing · 2015. 9. 30. · Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

Deploy

Research

Actual Buyer’s Journey

Buy

Identify

Replace

Ronny,  IT  Pro  

Rela%onships  Are  Built  Here  

Maintain

Page 5: Keeping Brand Love Alive After The Buy - Marketing · 2015. 9. 30. · Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

Ma-  (Symantec)  

Jeff  (Scale  Compu;ng)  Stephen,  IT  Pro  

Sco-,  IT  Pro  

Meet The Panel

Page 6: Keeping Brand Love Alive After The Buy - Marketing · 2015. 9. 30. · Keeping Brand Love Alive After The Buy A Fireside Chat Fortuné Alexander Marketing Evangelist, Spiceworks @fortune_a

What’s Next?

3:30 PM – Ballroom ABC The Spicies Awards Show