Keeping Staff Motivated

Julie Christiansen, M.A.President, Leverage U

First Work Leadership Summit

June 12, 2015

Our agenda for today:

• What is motivation? • Where does motivation come from?• How to distinguish between motivation, passion, and leverage.• The difference between Harmonious Passion and Obsessive Passion.• How to cultivate and harness harmonious passion to engage your

team.• Using leverage (the carrot) rather than punishment or threats (the

stick) to keep staff motivated. (This component will be more interactive and practical)

• Putting it all together: the keys to developing a high performing team. (This component will also be interactive)

But first: What motivation ISN’T

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• Controlling• Micro-managing• Bribing• Threatening• Bullying

What is motivation?1. desire to do; interest or drive 2. incentive or inducement 3. the process that arouses, sustains and regulates human and animal behaviour

Where does motivation come from?

Lion Before Storm 2, N Brandt, www.younggalleryphoto.com/photography/brandt/brandt.html

Motivation, Leverage, and Passion

Dualistic Model of Passion (Vallerand, 2010)

HARMONIOUS OBSESSIVE

Obsessive Passion

When Passion goes wrong: Obsessive Passion

“I hate my job with PASSION”

Cultivating Harmonious Passion

• Leader sensitivity• What aspects of the job are your

team members most enthusiastic about?• Strengths-based leadership (The

ABCs) – Forbes Magazine contributor, Ekaterina Walter

• Align; don’t fix• Build diverse teams: • Create a culture of transparency: • Don’t “manage”: Empower.

http://www.forbes.com/sites/ekaterinawalter/2013/08/27/four-essentials-of-strength-based-leadership/

Using Leverage to Keep Staff Motivated

ThreatsPositive punishmentNegative punishment

Positive reinforcementNegative reinforcementEncouragementMeaningful praiseCatch them doing things right

Activity

Split into your groups and discuss the scenarios provided. How can you apply what you know about motivation, passion, and leverage to this challenge?

One last thought on motivation

Putting it all together… Building Your High Performance Team

• P• E• R• F• O• R• M

Thank You!

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