keeping your staff motivated - mary lee tracy

Keeping Your Staff Motivated

Sunday, October 11, 2009

People don’t care how much you know until they know how

Care About the Person• How are you today? Listen and respond• What are you teaching

today? Do you need anything

special for set up?• Did your kids start

school?• Did you have fun at your

Praise Goes Along Way• Great Job on the floor

last night!• Your class looked like

they were having so much fun!

• Thanks for taking the time to talk to the parents!


Your Staff will become a mirror of YOU!

Attitude is Everything!

Smiles are

Contagious!


Thoughts to Ponder…• Does my body language reflect what I want to see in my staff?• Would I be proud to play back a tape of my voice in the gym today?• Did I problem solve or add fuel to fires?• Were all of my interactions handled with respect?

• Did I lift people up or tear people down?• Am I following the dress code today?


What is your core philosophy, mission

To Teach Gymnastics

through Loving Disciplinewhile serving and enriching the lives

of others.Sunday, October 11, 2009

Discipline: An organized plan of attack to reach a goal.

Direction with space for personality, individualism, creativity but consistent guidelines & direction for each program.

• Weekly planning for preschool and classroom. *Curriculum by Level plus bi monthly themes

(Recreational)

• Monthly lesson plans for all levels of team with guidelines for content, tumble talk, evals

(Competitive Teams)


Get Their Input…

• Round Tables at staff meetings• Surveys as needed• Department Meetings regular basis, weekly, monthly, per term Be Consistent, Prompt and


EXAMPLE OF ROUND TABLES

Group 1 Group 2 Group 3Staff Uniforms Staff Office Staff Social Events

Group 4 Group 5 Group 6Doc Ali Staff Evals Leadership “disciplinary actions”


Regular Meetings

• Weekly Director’s Meeting• Weekly Team Meeting• Term Staff Meeting• Monthly Parent Meeting• Department Meetings as needed


• Cincinnati Gymnastics Director’s Meeting Agenda• Week #_______ Date _______• “What you think about you bring about!”• Education:• Term Organization:

• This weekend activities: • Birthdays Open Gym Special events• Next weekend activities:• Birthdays Open Gym Special events• Mini Camp Week #_______ Theme_______

• Snack_______ Activity_______Set Up________• Marketing and Advertising:• This Monday Next Monday• *Window: 1. 2. • *White: 1. 2.

• *Doors: 1. 2.• *Handout: 1. 2.• • DIRECTORS REPORTS • Office / Staff and scheduling needs - Julie

•


KNOWLEDGE IS POWER… Empower Your Staff!

• Education acts as fuel to the brain and the soul.

• Better people are better instructors.• Education reduces boredom, stress

and burnout.• Continuous education keeps staff in

your gym.• Improve your people, improve your

business!Sunday, October 11, 2009

Staff Education Continue to add fuel to keep the engines going! (High Octane is best!)

CGA Annual Staff Training9:00 Power of the Word9:15 Qualities of a team player 9:30 Customer Service9:45 Enrollment / Retention10:00 Stretch & Snack Attendance Raffle10:15 Small Group Discussion10:30 Group Presentations11:00 Employee Manual Review General Staff Meeting12:00 Lunch Time

12:30 CGA Staff Bingo12:45 Classroom / Preschool Meeting Office Meeting Team Equipment Check/ wishlist1:30 CGA Aptitude Test1:45 All Coaches Meeting Office Check / wishlist Pre, Class equipment check/wishlist2:30 Staff Connection2:45 Top Performers at CGA


Staff Education Cards CGA EMPLOYEE EDUCATION CARD 2009-10June 1st - Dec. 1stSession /Ed or Ob /Date/ minutes/Clinician *SpreadsheetRequired Hours for 2006-07:Office: 12 Education HoursClassroom & Pre-School: 15 education 15 observationTeam Coaches: 20 education


ALISON SCHEDULE No Limits….Live Big!

Sunday May 13th Staff Therapy at Mary lee’s house @ 7:00pm

Monday, May 149:00 Diane9:30 ACC’s

11:00 Katie11:30 Directors 1:00 Acacia3:00 Level 6 Coaches 4:00 Gina

5:00 Level 10 Team

Wednesday, May 1612:00 Julie1:00 Christina

2:00 Cindy3:00 Level 5 Coaches5:00 Level 6 Team


CGA Staff Education – Sept /DecThursday September 7th / All About Flipping & Round Offs

Clinician: Mary Lee

Time: 1pm-2pm

Thursday September 28th / Body Shaping, Drills & Flex

Clinician: Enrique

Time: 1pm-2pm

Friday October 13th / All About Bars: Taps, Free hips, baby giants,

Development from Compulsories to Optional Levels

Clinician: Enrique

Time: 1pm-2pm

Friday November 11th / Beam: Basics for Ever (turns, leaps, basic tumbling)

Clinician: Amy Wert

Time: 11am-12pm

Thursday November 16th / Vault Basics: Everything from the Run to Landing

Clinician: Enrique

Time: 9pm to 10pm

Tuesday December 5th / Sport Psych: Motivation through Discipline

Clinician: MLT

Time: 12 Noon

Thursday December 14th / Putting it All together on Floor !!

Clinician: Kim Albrecht

Time: 1-2pm


Annual Christmas Party• DEDICATED

• 1. DISPLAYS PASSION FOR EVERYTHING THEY DO

• 2. UNDERSTANDS THEIR PART IN THE SUCCES OF THE TEAM

• 3. GOES THE EXTRA MILE TO GET THE JOB DONE

• 4. KATIE MEINERDING

•

• WINNER

• 1. AHEAD OF THE PACK IN EVERYHTING THEY DO

• 2. KEEPS THE GOAL IN SIGHT AND GETS THE JOB DONE

• 3. RESPECTED BY COWORKERS AND PEERS

• 4. ENRIQUE TRABANINO

•

• ACHIEVER

• 1. FOCUSED ON COMPLETING THE GOAL

• 2. DOES MORE THAN EXPECTED IN EVERYTHING THEY DO

• 3. DELIVERS AMAZING RESULTS ON A DAILY BASIS

• 4. JENNI LYMANSTALL AND CINDY WHITCOMB

•

• LEADER


Anniversary Celebration Keepsake Box Cincinnati Gymnastics 5 years Cindy Whitcomb Jamie Broz

CB Studio Vase- Cincinnati Gymnastics 10 Years Larae Dean Kim Albrecht

CB Revere Bowl - Cincinnati Gymnastics 25 Years Sharon MacDonald January 2007

JANUARY


Business Card Incentive

3635 Woodridge Blvd. Fairfield, OH 45014

CGA: (513) 860- 3082 Fax: (513) 870-3831

Website: www.cincinnatigymnastics.com

ON BACK: FREE!! One Trial Class

Cincinnati GymnasticsKatie Meinerding

PRESCHOOL DIRECTOR


http://www.cincinnatigymnastics.com/

http://www.cincinnatigymnastics.com/

Retention Reports

Incentive to give your best…

a measure of personal


Reports•

• • ENROLLMENT COUNT• Week________ Term_________ Date_________

• Total __________ Previous Term __________ Last Year __________ • Classroom• Level 1 __________ Previous Term __________ Last Year __________• Level 2 __________ Previous Term __________ Last Year __________ • Level 3 __________ Previous Term __________ Last Year __________

• Tumbling__________ Previous Term __________ • Term Total__________ Previous Term __________ Last Year __________• Pre-School• You & Me ________ Previous Term __________ Last Year __________• 2 Years ___________ Previous Term __________ Last Year __________

• 3 Years ___________ Previous Term __________ Last Year __________ • 4 & 5 Years _______ Previous Term __________ Last Year __________• Superoos __________ Previous Term __________ Last Year __________• Superoos 2 _________ Previous Term __________ Last Year __________ • Term Total ___________ Previous Term __________ Last Year __________

• Homeschool• 3 – 5 Years ________ Previous Term __________ Last Year __________• Level 1 ___________ Previous Term __________ Last Year __________


Retention Reports• RETENTION REPORT FOR INSTRUCTORS• (Term 6 into Term 1)• September 6, 2008• Term 6 Term 1 %

Retained• Katie Meinerding 123 95 77%• Sharon MacDonald 63 57 90%• Mandi Hinson 11 9 82%• Cathy Mauro 109 85 78%• Meg Satterlee 36 33 92%• Michele Stuckey 22 17 77%• Christina Hartmann 71 47 66%


RETENTION

• RETENTION REPORT• (Term 6 into Term 1) September 6, 2008• Overall Retention – 81% Last Term – 67% Last Year – 77%• Term 6 Term 1 % Retained• Level 1 73 46 63%• Level 2 52 46 88%• Level 3 71 68 96%• Classroom Overall Retention – 82% Last Term – 68% Last Year – 77%• You and Me 4 2 50%• 2 years 47 39 83%• 3 years 50 42 84%• 4/5 years 102 68 67%• Superoos 57 51 89%• Superoos 2 35 33 94%• Pre-School Overall Retention – 80% Last Term – 67% Last Year – 77%


Develop Individual Strengths• Everyone has a unique talent and can add to your program.

Fill people people up!…Fill the “holes” so they can feel “whole” and do a great job on

the floor with each child.

You need to feel good about yourself before you can help others feel good!


Choose to make your staff successful!• If someone is good with

preschool, put them there.• When an instructor really

doesn’t do well in the morning, give them evening shifts.

• Some people crave leadership while others prefer to follow.


Expectations First – JOB DESCRIPTIONS• Effective January 2009• I Assist the Classroom and Preschool Programs• A. Advertising and Promotions• B. Retention / Courtesy Calls• C. Track the Growth of Both Programs

• D. Assist in creation of term themes, bulletin boards,• Newsletter information• E. Outside programs / Tumble Time Fieldtrips• II Customer Needs ands Satisfaction• A. Developing surveys / customer satisfaction

• B. Staff Education on Customer Service• C. Observation• III ProShop


Annual Staff Evaluations

• Once per year / staff sign up• 2 copies• 3 parts: 1. REVIEW JOB DESCRIPTION - evaluate

2. CGA EMPLOYEE GUIDELINES - evaluate

3. CGA NEEDS FROM YOU…

WHAT CAN CGA DO FOR YOU TO IMPROVE THE QUALITY OF YOUR WORK?

• Closing appreciation! Sunday, October 11, 2009

Attitude of Gratitude• Thank you for being in our world…There are people who one appreciates immediately and forever. Even to know

they are alive in the world is quite enough.

• Thank you for making a difference…It’s not what we have in our life, but who we have in our life that counts.

• Thank you for being there…The person we all love and appreciate is the one who’s coming in the door when

everybody else is going out.

• Thank you for seeing the silver lining…We can always depend on some people to make the best, instead of the worst, of

whatever happens.

• Thank you for caring…The people who make a difference are not the ones with the credentials, but the

ones with the concern


Staff Comments: 1.) My students' success is a direct result of my work ethic and attitude with them.

2.) I love and respect everyone I work with and do not want to let them down or disappoint them in any way.

3.) I look up to so many great coaches/employees and strive to be just as good as they are -Christina

++++++++++++++++++++++++++++++++++++++++++++++++++ What motivates me to work at Cincinnati Gymnastics? 1. The Fantastic People I work with! 2. I really Enjoy my job! 3. The much respected reputation that CGA has! -Julie

++++++++++++++++++++++++++++++++++++++++++++++++++

1. The Staff - I don't know of any other company I have ever worked for that has the staff that we have here. There isn't an employee here who wouldn't give


keeping your staff motivated - mary lee tracy

Education

cga staff education

staff connection10

cga staff bingo9

staff meetings surveys

cga annual staff training9

staff inyour gym

directors reports office

continuous education