keith mcclanahan facility issues (928) 213-9767 [email protected] benchmarking survey...
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Keith McClanahanFacility Issues (928) [email protected]
Benchmarking Survey Results and Trends
2014 IAMFA
Bench . mark . ing: The search for industry best practices that lead to superior performance
Benchmarking
IAMFA – Prior Conference Feedback
Hot topics: expand hot topics discussion to provide more value
Networking time… More of it… Use lunch time for networking – not
presentations Fewer presentations with more time for
discussions…“just a few” presentations
IAMFA – Prior Conference Feedback
Provide the final report after the conference
Design the conference to provide maximum value to the attendees
More discussion of report results Understand reasons for high/low cost
variations Ask people to talk about significant
changes
IAMFA – Steering Committee
Brent Adams, Library of Congress
Jennifer Fragomeni, Exploratorium
Kendra Gastright & Steve Hinz, Smithsonian
Institution
Oren Gray, J. Paul Getty Trust (retired)
Patrick Jones, Art Institute of Chicago
Guy Larocque, Canadian Museum of Civilization
Keith McClanahan, Facility Issues
Linda McMillian & Jack Plumb, National Library of
Scotland
Rich Reinert, Philadelphia Museum of Art
Tony Young, Carnegie Museums
IAMFA Steering CommitteeMajor Responsibilities…
Review and adjustment of survey questions for meaningful results
Assistance in identifying new participants Format and layout of report Guidance in establishing the
Benchmarking Practices and Learning Workshop
Always looking for ways to improve & add value
IAMFA – Schedule
IAMFA Benchmarking Process:
1. Define Benchmarks & Reach Consensus2. Enroll
3. Gather Data
4. Publish Comparisons
IAMFA Benchmarks
2013 Report 2014 Report
Benchmarking Groups Include…
IFMA’s Utility Council Museum and Cultural Institutions (IAMFA) Facility Managers Roundtable (FMRT) Research Facilities Benchmarking Group
(Labs) Outsource Providers
IAMFA Benchmark Comparisons
IAMFA Benchmarks
IAMFA Benchmark Comparisons
IAMFA Benchmarks
IAMFA Benchmarks
IAMFA Benchmark Comparisons
IAMFA Benchmarks
IAMFA Benchmark Comparisons
IAMFA Benchmarks
IAMFA Benchmarks
IAMFA Benchmarking Process:
1. Define Benchmarks & Reach Consensus2. Enroll
3. Gather Data
5. Focus on Those That Appear Better
4. Publish Comparisons
Improved reliability and energy savings
Use of daylighting
Facade reconstruction
Chiller replacement projects
Additional/upgraded emergency generation
Increasing use of temporary space
Increased use of VFDs
Waterless urinals – do not seem to be working wellç
Waterless urinals – do not seem to be working well
Starting to see more use of grey water
IT and Facilities seem more coordinated
Motion sensors on everything…
Upgrades to Maintenance Management Systems and Building Management Systems
Upgraded employee amenities
IAMFA Benchmarking Process:
8. Repeat
1. Define Parameters & Reach Consensus2. Choose
Partners3. Gather
Data
5. Focus on Those That Appear Better
4. Publish Comparisons
6. Implement Ideas
7. Track
Website: http://www.FacilityIssues.com
Thank You
More Information….