keithhughes
TRANSCRIPT
Keith HughesContact Mobile: +44 (0) 7970 821314 Email: [email protected]
Location 12 Belgrave Mews, Edinburgh, Scotland, EH4 3AX
Professional profile
A highly-able, versatile & results-driven Senior Project and Programme Manager with a very successful background in B2B, B2C, financial services, banking, consulting, oil & gas and FTSE-250 corporate sectors.
Collaborative approach to successful transformational leadership, engaging with business stakeholders at C-level / Board & 3rd parties, delivering ‘fit for purpose’ infrastructure, technologies and business change.
Able to translate business requirements into tangible, realistic technology deliverables and IT solutions.
Highly accomplished, able to design and execute effective project delivery strategies, vision & roadmaps.
Experience of driving change management, business transformation, service transition, project strategies, technology roadmaps, complex programme delivery, corporate separation / carve-out & benefits realisation.
Worked with key corporate sector clients including RBS, WorldPay, Standard Life, British Petroleum plc.
Key skills & business capabilities
Transformational Programme Delivery (up to £10m) Business Planning & Strategy DevelopmentBudgetary Management & Control (OPEX & CAPEX) IT, Technology and Business AlignmentBest Practice Methods, PRINCE2 Project Delivery Retail Banking Solutions and TechnologiesManagement, Mitigation & Escalation of Risks Manufacturing Environments and SectorsMultiple Programme Streams & Change Delivery Information Technology, Systems & PlatformsProgramme Governance, Controls & Reporting Technology Evaluation, Review & SelectionBusiness Cases and Benefits Realisation 3rd Party, Vendor & Supplier ManagementBusiness Process Re-engineering & Delivery FIS, EFunds, Verizon, Microsoft, HP, EMC, IBMMatrix Management and Resource Management Target Operating Model (TOM) Design & DeliveryTeam Leadership and Team Management Stakeholder Management and EngagementTroubleshooting and Problem Solving Skills Effective Communication & Presentation Skills
Career to date
Dec 2015 to Aug 2016 PROGRAMME MANAGERRBS – Williams & Glynn Separation, Tooling Delivery
Responsible for programme delivery as part of the EU-mandated RBS carve-out of Williams & Glynn
Appointed as Programme Manager for the Tooling Delivery Programme as part of a key programme Collaborative engagement with a portfolio of stakeholders, reporting progress against milestones Project and programme management, including risk management using RBS Planview Reporting Established and mobilised the programme, leading a team of 4 Project Managers & other resources Spearheaded delivery of all desktop and host tools for the Williams and Glynn programme delivery Effective management of triage across retained & future tooling requirements as part of separation
Jun 2013 to Dec 2015 PROGRAMME MANAGERRBS – Williams & Glynn Separation, Source & Target Environment Build
Responsible for establishing a new Source & Target Development and System Test Environment
Appointed as Programme Manager as part of the EU-mandated RBS / Williams & Glyn carve-out Full remit for the triage of Source & Target businesses and testing requirements for infrastructure Programme leadership and delivery, including programme planning, governance and deployment Effectively co-ordinated design teams for the creation of detailed infrastructure designs and plans Successful management of Testing Environment teams, delivering change to existing environments
1
Keith HughesCareer to date (CONTINUED) -
Jan 2012 to Jun 2013 PROGRAMME MANAGERRBS – WorldPay Separation
Responsible for delivering migration of 2000+ WorldPay users from RBS to a new strategic platform
Co-ordinated and controlled technical & business teams across 2 organisations, aligning agendas Programme leadership and delivery despite differing organisational agendas, goals and priorities
Nov 2010 to Jan 2012 PROGRAMME MANAGERRBS – SHIP Debit Cards Connex
Responsible for leading the successful delivery of a mandatory project as part of RBS divestment
Appointed to spearhead design, build and production migration of an RBS card authorisation service Engaged collaboratively with both internal Royal Bank of Scotland teams & external supplier teams Oversaw the migration of a portfolio of 30m+ RBS Group Debit Cards from Tandem Base24 to IBM Achieved successful programme delivery, effectively completing the programme on-time and budget
Mar 2010 to Nov 2010 PROGRAMME MANAGERStandard Life – Digital Enablers Programme, Project Rainforest
Responsible for leading delivery of a full refresh across the Standard Life customer-facing website
Appointed as Programme Manager to lead a refresh of Brand Visual Identity & improve user journey Delivered new user journeys of the Standard Life web portal and deployed innovative new solutions Successfully implemented a new Director to Consumer online pension product offering via the web
Jan 2008 to Mar 2010 PROGRAMME MANAGERRBS Group, ABN AMRO Security Integration Programme
Responsible for spearheading ABM AMRO Security Integration, implementing innovative technology
Appointed as Programme Manager to lead design, build and implementation of security monitoring Delivered a security monitoring service for the post-acquisition consolidated RBS and AAB estates Programme managed the set-up and establishment of a Security Operations Centre (SOC) for RBS
Jan 2006 to Dec 2007 WORKSTREAM MANAGERRBS Group
Responsible for leading the successful RBS Group migration of NT4 Back Office to Windows 2003
Project / workstream management & delivery, including planning, scoping, resourcing & deployment
2
Keith Hughes
Early career details include
Feb 2004 to Jan 2006 Project Manager, Active Directory RBS GroupSep 2003 to Dec 2003 BP Vanilla Project BP, LondonMar 2002 to Sep 2003 Project Manager /
Technical Deployment LeadBP, London,Active Directory Windows 2000
Mar 2001 to Mar 2002 Business Information Consultant BP GrangemouthNov 2000 to Mar 2002 COE3 Project Officer BP GrangemouthApr 1995 to Aug 2000 Project & Operations Manager /
Technical Team LeadBP Refinery, Kwinana WA
Oct 1994 to Mar 1995 Distributed Shift Operations Royal Bank of Scotland, Edinburgh1989 to 1994 VMS Allin 1 Support /
VMS Systems Manager / Help DeskVarious roles –SG Warburg & BP Exploration
IT & technical capabilities
Business Architecture, Solutions and Platforms Microsoft Windows, Microsoft OfficeIBM Mainframes, Security, Networks Systems Management & MaintenanceServer and Desktop Refresh Initiatives Business Continuity and Disaster Recovery (DR)
Professional accreditation & memberships
PRINCE2 PRINCE2 PractitionerMicrosoft MS Project 98 – November 2000
MCSE Windows NT 4.0 February 2000
Education & qualifications
Murdoch University, WA Bachelor of Economics DegreeOther activities & study: Rotary Youth Exchange, Brazil
Personal details
UK Citizen
Flexible on location
Excellent references available upon request
Interests include Ultra Marathons and reading
3