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KELLY JORDAN GATTI, GTP

1374 Knox Drive Yardley, PA 19067 (215) 493-8278 kellygatti100@gmail.com

Solid history of fulfilling objectives through excellent organizational skills, strategic planning,

collaboration, customer service and attention to detail. Recognized for delivering excellent, accurate and timely results.

PROFESSIONAL COMPETENCIES

Process Improvement Execution & Implementation Planning & Logistics

Supplier Relationship Management Project/Change Management Negotiation Skills

Cultural Sensitivity Positive Team Member & Leader Strong Verbal & Written Communication

PROFESSIONAL EXPERIENCE

Teva Pharmaceuticals Horsham, PA 2010 - Present Associate Director, Global Travel Standards & Processes

Strategic development and implementation of Global Travel-related programs, standards and processes balanced with cultural sensitivity to local needs, nuance and regulations

Global responsibility for development of communications & training platform, collateral materials and management presentations to ensure branding/message continuity and excellence in execution

Global Lead for planning and logistics of Global Travel Program and complex projects, initiatives and system implementations across multiple business units and regions

Identify, evaluate and apply improved technologies/processes within the Global Travel Program to enhance efficiency, stakeholder engagement and drive savings

Global Subject Matter Expert/ Lead -- Global Corporate Travel Policy Harmonization project

Project Lead – LatAm regional Meetings, Incentives, Congress and Events (MICE) Policy

Initiate cross-departmental collaborative efforts on regional and global initiatives with Human Resources, Corporate Security, Global Compliance, Procurement, Legal and Finance departments

Frequent interface with Executive and Senior management regarding regional and global initiatives

Direct supervision of two team members

Senior Manager, US Operations, Travel Services Senior Manager, Meetings & Supplier Relations

Managed daily operations and administration of the NA Travel Program, with focus on driving savings, enhancing service and process improvement

Formalized and facilitated all training programs for new users and Travel initiatives

Directed annual NA Customer Service Satisfaction Survey Develop and manage RFPs, contract negotiations, and KPI/performance metrics for Preferred Suppliers

Provided logistical and customer service support to US, Canada and LatAm-based Program users

Managed organization’s strategic relationships with preferred vendors

Collaborative coordination/development of NA Strategic Managed Meetings Program

Provided meeting services and support to US-based organizations (source, contract, logistics, vendor coordination)

Prudential Financial Inc. Newark, NJ 1996 - 2004

Manager, Preferred Hotel Program

Developed and managed strategic global Preferred Hotel Program

Managed annual RFP, competitive bid process, and rate/services negotiation utilizing live reverse on-line auctions and traditional bid methods

Published annual print and on-line Preferred Hotel directories, coordinated data transfer to agency systems

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Developed education and internal marketing platform to drive compliance and savings

Managed vendor relationships, ensuring compliance to contract term/deliverables and KPI fulfillment

Initiated standardized procedures manual based on industry Best Practices

Invited to serve in advisory capacity for: Omni Hotels Customer Advisory Board, Marriott Client Advisory Panel, Fairmont Hotels Advisory Board, Inter-Continental Hotels Advisory Board, Hilton Hotels Customer Panel

Carlson-Wagonlit Travel Princeton, NJ 1990 - 1995

Director, National Account Sales

Responsible for relationship-building and increasing market share of large National Accounts (>$20 MM) for US-based Corporate Travel Division

Recognized as a Top 10 Sales Manager within first year

Somerset Hilton Hotel Somerset, NJ 1985 - 1990

Valley Forge Hilton Hotel King of Prussia, PA

Director of Sales; Corporate Transient Sales Manager; Specialty Markets Group Sales Manager; Small Group Sales Manager; Account Manager, Transient Booking Program

Progressed and advanced through various positions in Hotel Sales Departments

Expansion of client base through networking, maximizing existing client relationships, advertising and marketing efforts

Forecasting and Budgeting

Price/Service Negotiations, Convention/Meeting Planning

Trained and lead sales staff of four

EDUCATION

THE PENNSYLVANIA STATE UNIVERSITY, UNIVERSITY PARK, PA Bachelor of Science: Hotel, Restaurant & Institutional Management

GLOBAL BUSINESS TRAVEL ASSOCIATION Global Travel Professional Certification (GTP), 2012

Manager-Level Program, University of Virginia, 2012

Global Leadership Professional (GLP) Candidate

The Wharton School, University of Pennsylvania, Aresty Institute for Executive Education

Member: Global Business Travel Association, NJ Business Travel Association

Professional References Available Upon Request