kelvin cantafio - the power of innovation
DESCRIPTION
Kelvin Cantafio, Vice Chair of NetHope, will be delivering a keynote address on the Power of Innovation, using information technology as a lever for social change. He will share both innovative organizational models as well as case examples of technology benefiting humanity, based on his global experience with within the ngo sector. He will also describe the partnerships and relationships, facilitated by technology, that have been central to NetHope’s success. NetHope is a new-generation information technology collaboration of 29 leading international nongovernmental organizations (ngo's) representing more than $30 billion of humanitarian development, emergency relief, healthcare, micro-finance and conservation programs serving tens of millions of beneficiaries in more than 180 countries. For more information, visitwww.nethope.org.TRANSCRIPT
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NetHope:
Collaboration for
Social Change
NetChange Week – My Charity Connects
Tuesday June 8, 2010
Kelvin Cantafio, Vice Chair NetHope
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today
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NetHope’s Unique Value Proposition
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NetHope’s Member Organizations
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Our Partners
Our Supporters
NetHope’s Partners & Supporters
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NetHope’s Award Winning Team
The African Summit Hosted by the Rockefeller Foundation & Microsoft – March 2010
Tech Laureate
Award for IT for
Humanity 2004
Grand Prize Cisco’s
Growing with
Technology Award
2006
NetHope Chairman
Named a Top 100 CIO
NTEN Lifetime
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Shared Services
Field Capacity Building
Connectivity
Emergency Response
Innovation for Development
Purpose: Minimal communications available in remote parts
of the world with limited (or no) infrastructure
Purpose: Faster, better coordinated response by agencies
and NGOs to man-made and natural disasters
Purpose: Lack of ICT training and skills is the number one
obstacle to effectiveness in the field
Purpose: Leverage applied to common operational problems
will help close the “Humanitarian Productivity Gap”
Purpose: Creativity is required to deliver effective, practical
ICT solutions for healthcare, education, agriculture,
conservation and financial programs
7
This is NetHope
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Shared Services
Field Capacity Building
Connectivity
Emergency Response
Innovation for Development
Rationale: Minimal communications available in remote parts of
the world with limited (or no) infrastructure
Rationale: Faster, better coordinated response by agencies and
NGOs to man-made and natural disasters
Rationale: Lack of ICT training and skills is the number one
obstacle to effectiveness in the field
Rationale: Leverage applied to common operational problems
will help close the “Humanitarian Productivity Gap”
Rationale: Creativity is required to deliver effective, practical,
scalable, ICT platforms in the field
NetHope Addresses Five Critical Needs
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7
Technology Matters
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The Gap is substantial
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“The NetHope Effect”
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Value to Members
• Increase Staff: extends NGO IT
departments
• Sharing Knowledge: between partners
& members
• Realize Economies of Scale: grants,
purchasing, impact
• Greater impact thru Leverage of ICT:
eliminating duplication of effort and
resources
• Present Unified Face: to donors,
funding organizations and media
Value to Supporters
•Broader Impact: reaching more
beneficiaries thru single point of focus
•Better Social Investment Leverage: lower
cost thru sharing and economies of scale
•Work through NGO CIOs: on-the-ground
reach in emerging markets
•Lower Risk thru Collaborations; members
help each other implement / execute
•Support the Model: NGO collaboration &
leverage
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ICT Collaboration Works
“In our study of collaboration
and trust, NetHope stood out
as a powerful example of the
future.” Professor Eric Johnson of Tuck School of
Business, Dartmouth College
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Emergency Response – The NRK
Parameter EARLY NRK NRK 3Coverage Regional (technology dependent) Nearly Global
ICT Communications Primarily Data, at adequate speeds,
expanded for Voice & Internet
Full Voice, Data & Internet at speeds up to
448/464 kbps for standard IP Data; 128
(256) kbps for IP streaming
Ethernet, Bluetooth and USB
VOIP
SMS
Power Options Multiple: Grid, Generator, Vehicle
Battery
Self Contained: Solar, Grid, Generator,
Vehicle Battery
Time Required for Deployment Several Hours ~15 minutes
Technical Assistance
Requirement
IT Engineer & Support Team Minimal
Weight ~ 60 lbs Under 5 lbs
Portability Suitcase Based (usually carried by
vehicle)
Hand Carried in Backpack or Computer
Case
Cost per Unit ~$30K - $40K ~ $3K - $4K (depending on equipment)
Operating Costs Discounted Rates (when available based on technology used) Lowest Available Telephony
The Network Relief Kit (NRK) enables
communications and networking in the field after
a disaster … NetHope piloted the concept,
tested it in the field – then made significant
improvementsAn Early NRK The NRK 3
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NRK: Emergency Innovation
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Access Case Study - ICT Skill Building
• Studies found biggest barrier to efficient use of ICT in humanitarian response is skills shortage - All agencies have similar ICT skills gaps
• Successful Pilot Program conducted for NGO Program Workers and IT Professionals with 3 modes of delivery: class room, on-line self paced & webinar
• Global Rollout on track to train 20,000 program workers and 5,000 IT professionals over a three year period … by making training available to all NetHope members in 180 countries via web-based E-Learning … supported by grants, gifts in-kind and donations
NetHope is Training over 25,000 Field
Workers & IT Professionals
Students at the Nairobi Pilot
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Connected Together - Changing The World 21
Shared Services - Optimization Case Study
Problem:Individually, NetHope members often
lack the scale and leverage to
support needed business services
Solution:Move beyond collaboration into common
shared services that serve multiple members
using standard platforms and processes
Common NetHope Shared Services Operating Model Current Members Planned Members
Family Health Int’l
Int’l Rescue Committee
Save the Children
WorldVision
Oxfam (Sept 09)
Catholic Relief Services (Sept 09)
PATH (Oct 09)
American Red Cross
Canada Red Cross
AMREF
Help Desk Service
Help Desk Benefits
50% savings on platform licensing
75% savings on implementation costs
Adoption of standard ITIL processes, training, testing, etc.
Delivers visibility of global IT service management function
Provides scalable platform for additional services
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today
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Health Agriculture Resources Education
Field Workers Microfinance Emergencies DM&E
NetHope Innovation for Development (I4D)
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Children, Students, Communities
Corporations
HQ
Inc
rea
sin
g D
ista
nc
e f
rom
HQ
Field Tech’s, Workers, Partners
3. Donor-facing
2. Field-facing
1. Beneficiary-
facing
4. Supporting
Inverting the pyramid
On the Front Lines - Invert the IT Pyramid
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Mobile Health Platform for:
• Mobile field data collection• Alerts for treatment
adherence
• Tiered reporting
• Disease screening
Esoko platform for:
• Cellphone for KM• Microfinance for farmers
• Laptops for ED and data
• GIS for value chain• Cell Frontline SMS
Health Agriculture Education
Natural Resource Mgmt/GIS
• Collaboration frameworks for dataset sharing. Target pilot for one geo / one theme
Education platforms to address:
• Classroom training for youth employment, reusable curriculums , child sponsorship
• Pilot to address e-learning in TZ
Finance / Commerce
• MiFi Platform for front-end and back-end functions of microlending, microcredit,
The NetHope I4D Portfolio is comprised of innovative technology-enabled ideas that cross NGO Program
Areas and have the potential to impact multiple member NGOs.
Field Workers
• Cross sector field worker platform addressing basic needs of data collection and training
Scalable, Repeatable, Innovative Platforms
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The NetHope I4D Methodology
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NetHope (I4D) – Idea LifecycleI
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today
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NetHope MedCheck Project
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Problem Description
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With MedCheck, patients and doctors will be able to check their
medicines before purchase & use.
Solution Description
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Detailed Solution
Pharma companies provide validation codes to drug
database, which is queried by patients.
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The NetHope I4D Methodology
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today
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Case 3: Cassava: Innovation at Scale
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Cassava: Innovation at Scale
• To enable > 1,000,000 farmer families to improve their livelihood security by
controlling cassava diseases through increased access to improved cuttings and
through improved production and marketing
• To strengthen the cassava seed system so that future shocks can be averted
Great Lakes Cassava Initiative Goals
Opportunity
• Develop common, scalable education and data collection solutions that
• Help build local capacity
• Operate in extreme environments
• Support varying levels of internet access
• Leverage cost-effective components that have been used successfully in for-profit and non-profit environments
• Low cost rugged laptops (Intel)
• Learning management system (Agilix)
• Electronic forms capture (Adobe Air)
• Develop local business partnerships that support the use of this technology over time
Benefits
• Short-term benefits include:
• Reduce costs associated with data collection and analysis, improve quality and timeliness of data
• Standardize training, reduce cost of adaptation to local environments, provide tools for measuring its effectiveness
• Long-term benefits include:
• Extend use of technology to extend CRS and partnership’s outreach capabilities
• Provide a comprehensive solution that can be easily adapted by CRS staff to address the full range of:
• CRS’ field, partner and household field data collection and M&E needs
• CRS’ field staff, partner, and beneficiary training needs
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today
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The Internet in the Developing World!
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1. The Value Proposition
2. NetHope Innovation for Development (I4D)
3. NetHope in Action (Case Studies)
1. Health - MedCheck
2. Emergency Response - Haiti
3. Agriculture – Cassava
4. Education – Tanzania Beyond Tomorrow
4. Q & A
What We Will Cover Today