key information booklet including policies & certifi cates · key information booklet including...

Key Information Booklet Including Policies & Certifi cates

LYR4708

Key Information Booklet Including Policies & Certificates

Lyreco WISEKey Information

UK

Company Name: Lyreco (UK) Ltd

Address: Deer Park Court Donnington Wood Telford Shropshire TF2 7NB

Telephone: 01952 293000 Fax: 01952 290670 Website Address: www.lyreco.com

Registered Office: Deer Park Court Donnington Wood Telford Shropshire TF2 7NB

Bankers: Barclays Bank Plc

Address: Midlands Commercial Banking 15 Colemore Row Birmingham B3 2WN

Account Number: 20608793Sort Code: 20-07-71IBAN No: GB17 BARC 2007 7120 6087 93SWIFT No: BARC GB 22

Time with Barclays: Since June 1997

Company Formation Date: 1913

Company Reg. No: 442696

Vat Reg. No: GB927 2657 03


IRELAND

Company Name: Lyreco Ireland Ltd

Address: Unit 41 O’Casey Avenue Park West Industrial Estate Nangor Road Dublin 12

Telephone: 1850 882276 Fax: 1850 882280

Website Address: www.lyreco.ie

Registered Office: Unit 41 Park West Industrial Estate Nangor Road Dublin 12

Bankers: Barclays Bank PLC

Address: 47/48 St Stephens Green Dublin 2

Account Number: 41407702Sort Code: 99-02-12IBAN No: I78 BARC 9902 1241 4077 02SWIFT No: BARC IE 20

Time with Barclays: Since June 2000 Company Formation Date: 1962

Company Reg. No: 32288

Vat Reg. No: IE9T47305C

Company Activity: Stationery&OfficeSolutionsSupplier


Quality & Environment: Royal Warrant Holder To Her Majesty The Queen

ISO9001:2008Certificated Dateoforiginalcertification: November1993 CertificateNo. GB93/2445 Accreditation Body SGS ISO14001:2004Certificated Dateoforiginalcertification June1998 CertificateNo. GB89/13172 Accreditation Body SGS

QSS: Manel Roura Quality, Safety & Sustainability Manager

Sally Shorter Quality, Safety & Sustainability Coordinator

Senior Management Team:

Managing Director Mr. Peter HradiskyField Sales Director Mr. Greg FryCorporate Accounts Sales Director Mr. Phil Rigby Finance Director Mr. Duane FullwoodLogistics Director Mr Nick DaceyHR Director Ms. Sarah Renton Marketing Director Ms. Carole KeaneDirector of Customer Service Mr. Rob JonesMIS Manager Mr. John MasonQSS Manager Mr. Manel Roura


Awards: Boss Environmental Award 2013 Besma 2013 Customer Service Team Boss Environmental Award 2012Investors in People held since 1998EuropeanOfficeProductsAwardforCorporateSocialResponsibility2012Green Apple Award – Gold Level 2009Green Apple Award 2006 – Gold WinnersBOSS Environmental Award 2006 British Chamber of Commerce, 2006 & 2005 regional winner – Award for Skills & Workforce DevelopmentBritish Chamber of Commerce, 2005 regional & national winner – Business of the YearShropshire Business Awards 2005 – Customer ServiceVoted 52nd in The Sunday Times “Best Companies To Work For 2005”Green Apple Award 2005 – Bronze WinnersSpicers Dealer Excellence Award - 2005, 2004, 2003, 2001, 2000 and 1999National Business Award, Regional Winners – Business of the Year 2005 and 2004National Business Award, Regional Winners – Employer of the Year 2005 and 2004Highly commended in the Sustainable Business Awards 2004Motor Transport Supply Chain Award – Best Place to Work 2004Motor Transport Award for Training Excellence 2004Voted 30th in The Financial Times “Best Companies To Work For 2004”Voted 44th in The Sunday Times “Best Companies To Work For 2004” Personnel Today Magazine – Training Excellence Award 2003Voted 36th in The Financial Times “Best Companies To Work For 2003”Voted 28th in The Sunday Times “Best Companies To Work For 2003”National Business Award – Outstanding People Development 2003Regional Business Award – Growth Strategy of the Year 2003BOSS - EC Award (Dec 03 - Dec 04)BOSS - EC Award (Aug 02 - Dec 03) Voted 49th in The Sunday Times “Best Companies To Work For 2002”Shropshire Business Awards 2002 - Excellence In TrainingShropshire Business Awards 2002 - Business Of The YearWest Midlands Training Award 2002The HP Training in IT Award 2002 and 2001The Training Magazines “UK Top Training Team Award 2001”National Training Award 2001 and 2000Fellowes Bursary Award for Training Excellence 2000 and 1998


Turnover Figures: UK Ireland 1997 - £55 million €5.94 million 1998 - £71 million €8.53 million 1999 - £88 million €8.03 million 2000 - £125 million €10.5 million 2001 - £153 million €11.7 million 2002 - £177 million €13.4 million 2003 - £206 million €14.7 million 2004 - £231 million €14.8 million 2005 - £253 million €15.6 million 2006 - £272 million €18.1 million 2007 - £301 million €20.59 million 2008 - £312 million €19.6 million 2009 - £300 million €16.1 million 2010 - £277 million €15 million 2011 - £254 million €11 million 2012 - £226, million €13 million

Trade References: UK Ireland 3M PLC 3M Ireland 3M House 3M House PO Box 1 Adelphi Centre Bracknell Dun Laoghaire Berkshire Co. Dublin

ACCO Rexel PLC ACCO Rexel Ltd Gatehouse Road Clonshaugh Industrial Est Aylesbury Clonshaugh Buckinghamshire Dublin 17 HP19 2DT HP Spicers (IRL) Ltd Cain Road 4060 Kingswood Road Bracknell City West Business Park RG12 1HN Dublin 24


FRANCEGERMANYHONG KONGHUNGARYIRELANDITALYKOREA

LUXEMBOURGMALAYSIATHE NETHERLANDSNORWAYPOLANDPORTUGAL SINGAPORE

SLOVAKIASPAINSWEDENSWITZERLANDTHAILANDUNITED KINGDOM

AUSTRALIAAUSTRIABELGIUMCANADACZECH REPUBLICDENMARKFINLAND

FRANCEGERMANYHONG KONGHUNGARYIRELANDITALYKOREA

AUSTRALIAAUSTRIABELGIUMCANADACZECH REPUBLICDENMARKFINLAND

Lyreco is one of the top worldwide

distributors of offi ce suppliesLyreco is one of the top worldwide

distributors of offi ce supplies

Worldwide Locations: AustraliaAustriaBelgiumCanadaCzech RepublicDenmarkFinlandFranceGermany

Hong KongHungaryIrelandItalyJapanKoreaLuxembourgMalaysiaMexico(OfficeMax)

NetherlandsNewZealand(OfficeProducts Depot) NorwayPolandPortugalSingaporeSlovakiaSouth Africa (Waltons)

SpainSwedenSwitzerlandTaiwanThailandUKUSA(OfficeMax)


Company Insurance Details:Employers Liability Insurance - UK:

Insurers: Aviva Policy No: 24924098CCIPeriod of Cover: 01/01/14 to 31/12/14Indemnity Limit: £10,000,000 any one occurrenceIndemnity to Principal: Yes

Public/Products Liability Insurance - UK:

Insurers: Chartis Insurance (UK) Limited Policy No: PLC004978Period of Cover: 01/01/14 to 31/12/14Indemnity Limit: €1,000,000 any one claim in respect of Public Liability €1,000,000 any one period of insurance in respect of Products Liability Excess: €1,524 each and every claim for Third Party Property Damage €7,622 each and every claim for USA/CanadaIndemnity to Principal: Yes

Employers Liability Insurance - IRE:

Insurers: Chartis InsurancePolicy No: EML35481Period of Cover: 01/01/14 to 31/12/14Indemnity Limit: €13,000,000 any one occurrence

Public/Products Liability Insurance - IRE:

Insurers: Chartis InsurancePolicy No: PBL35482 & EML35481Period of Cover: 01/01/14 to 31/12/14Indemnity Limit: €762,246 any one claim/ aggregate in respect of Public LiabilityExcess: €1,524 each and every claim


Lyreco accepts in full its responsibilities as an employer to provide and maintain a safe and healthy working environment for all its employees and other persons who may be affected by their activities. The Company is committed to continuous improvement in Health and Safety performance with the main objective being to prevent the occurrence of accidents that may lead to loss or injury.

The Managing Director and the Senior Management Team have the overall responsibility to implement the policy in the business. Health and Safety objectives are set at the same level as any other business objectives. The Company’s policy is to maintain high standards of health, safety and welfare for all its employees complying with all applicable legislation. This is promoted in so far as is reasonably practicable by:

• Allocating clear health and safety responsibilities at all levels of the organization and providing adequate resources in order to develop the health and safety policy to achieve the company H&S objectives.

• Undertaking systematic examination of the workplace and all work activities to identify any potential hazards and enable an assessment of the risk and the implementation of any control measures necessary to reduce or prevent that risk.

• Providing and maintaining equipment, facilities and systems of work that are safe and without risk to health and providing any arrangements required to ensure the welfare of employees.

• Consult with employees by using effective communication channels, on matters which may affect their health and safety.

• Ensuring competence of all employees (and non-employees, as appropriate) and the provision of relevant information, instruction, training and supervision to work safely and efficiently to enable them to take individual responsibility for health and safety matters.

• Establishing effective communication procedures between company employees and non employees (when they are on site) to ensure everybody’s safety.

• This policy will be regularly reviewed and amended accordingly to ensure that is continuously relevant to our business activities.

PETER HRADISKY Managing Director - WISE

January 2013

LYR2940

WISE Healthand Safety Policy


LYR

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Lyreco is committed to providing a service to customers which consistently fulfils and, regularly exceeds their expectations.

This aligns with the company vision statement“To delight our customers and be proud of what we do”.

Lyreco will only obtain its extensive range of products from the world’sleading manufacturers of Office Supplies, most of which are registered to International standards.

Our guiding principles are aligned with company values ofPassion, Excellence, Professionalism and Respect.

- Making the customer the focus of everything we do.

- Pursuit of excellence in all our activities.

- To strive to continually improve our services through the setting and reviewing of objectives and targets.

- Working across departments as a team; acting professionally and respectfully in order to deliver a first class service.

- Complying with our Quality System to ensure consistency of service and long-term company success.

Adherence to this policy is the responsibility of the Senior Management Team of Lyreco. The policy is reviewed annually for appropriateness and approved by the Managing Director.

Peter Hradisky, Managing Director

Reviewed January 2011 Revised: January 2013

Quality Policy


Environmental PolicyLyreco is a supplier of general office products, business machines and furniture to a diverse customer base across the UK and Ireland. We have two National Distribution Centres, one in Telford, Shropshire and the other in Dublin, Ireland. We ship goods daily to our Regional Distribution Centres across the UK and Ireland. We operate a large sales force and distribution network, plus a Head Office in Telford. The scope of our environmental management system covers:

“�The� sale� and� distribution� of� stationery,� consumables,� office� machinery� and furniture”

The volume environmental impacts of our business are use of resources such as packaging, consumption of fuel for our fleet of vehicles, consumption of energy at our sites and the creation of wastes. Our aim is to manage and reduce the potentially harmful effects of these and other identified environmental impacts through setting of objectives and targets, which will be supported by improvement programmes and reviewed regularly, at minimum annually.

Our policy commits us to carrying out our core business in as sustainable manner as practicable, taking cost into account, in line with our Corporate Responsibility Strategy. This includes a commitment to: • Prevention of pollution • Continual improvement • Compliance with legislation

Lyreco seeks to ensure clear communication throughout our organisation and as such we will communicate our policy through appropriate channels to employees and individuals working on behalf of Lyreco. To ensure achievement of our objectives, we will help employees implement the policy in their day-to-day work, through communication of the objectives, targets and improvement programmes along with related activities which help to raise environmental awareness. Lyreco will work on behalf of customers with suppliers to ensure a range of products are available each year that carry environmental credentials. In order to push our supplier base to continually improve, we will include sustainability in our purchasing and tendering decisions.

Adherence to this policy is the responsibility of the Senior Management Team of Lyreco. The policy is reviewed annually for appropriateness and approved by the Managing Director.

Peter Hradisky, Managing Director

Reviewed January 2011 Revised: January 2013

Zero Waste Low Carbon

Zero Waste

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Zero WasteLow Carbon

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