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Key Performance Indicators
TRIPP, IIT Delhi
Sneha Lakhotia, PhD candidate K Ramachandra Rao, Professor
Geetam Tiwari, Professor
Transportation Research and Injury Prevention Programme Indian Institute of Technology Delhi
Outline
• Findings from research
• Indicators using AVL data
• Indicators using ETM data
• Insights
• Policy interventions
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FINDINGS FROM RESEARCH
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Measures of reliability Travel time based • Use of standard
deviation and mean values (Polus, 1978; Paulley et al., 2006; Liu and Sinha, 2007; Li et al., 2010)
• Use of excess values over mean (Strathman et al., 2001; Meyer, 2002, Chang, 2010; Li et al., 2010)
Adherence to schedule • Use of scheduled and
actual arrival/ departure times (Hensher and Prioni, 2002; Sheth et al., 2007; Lin et al., 2008; van Oort and van Nes, 2009; Chen et al., 2009; Eboli and Mazzulla, 2011)
• Use of scheduled and actual wait times (Liu and Sinha, 2007)
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Headway based • Use of standard
deviation and mean values (Liu and Sinha, 2007; van Oort and van Nes, 2008; Chen et al., 2009)
• Use of scheduled and actual headways (Lin et al., 2008)
Research gap
• No focus on non-parametric indicators – these are useful when underlying distributions of travel time/ headway are unknown
• Use of instantaneous/spot speeds for assessing speed profiles – ideal to use link speeds for studying traffic flow characteristics correctly
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INDICATORS USING AVL DATA
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Benefits of using AVL data
Uses of AVL data
Real-time tracking of
fleet
Prediction of arrival times
Extraction of speeds and travel times
Assessment of route
efficiencies
Schedule optimisation
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Methodology 1. Segregation of raw GPS data into 2 directions 2. Segregation into 3 time periods –
a) Morning peak – 7 am to 11 am b) Off-peak – 12 noon to 4 pm c) Evening peak – 5 pm to 9 pm
3. Selection of buffer area around bus stops to identify bus arrivals at stops
4. Estimation of stop-based headways based on arrival times at stops 5. Estimation of link-based travel time (TT) based on arrival times at 2
consecutive stops 6. Estimation of space mean speed (SMS) from link-based TT and link
lengths
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Method to estimate headways and link speeds
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A
B
C
1 2
3
18
19 20
21
22 23
24 25
Note:
• A, B, C represent 3 bus stops
• 2 links are present – AB and BC (links defined based on bus stops, and not route geometry)
• Green dots represent GPS points of a bus moving in the direction A to C
• Red dashed circles represent buffers
Alternate method
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A
B
C
1 2
3
18
19 20
21
22
23
24 25
Note:
• A, B, C represent 3 bus stops
• 2 links are present – AB and BC (links defined based on bus stops, and not route geometry)
• Green dots represent GPS points of a bus moving in the direction A to C
• Red dashed circles represent buffers
Comparison of estimates from both methods
Headways
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Link speeds
Statistically similar for all the bus stops of all the routes
Statistically similar for more than 90% of the links for all the routes
Indicators important at DEPOT and OC level
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Headways for sample route 239DN
13
020406080
100120140160
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Morning peak
020406080
100120140160
Off-peak
020406080
100120140160
Evening peak • Headways worse during off-peak hours
• Identification of problem segments in each time period
• Variation of headways high from the start terminal stop – indicates monitoring of departure time from the depots required
Link speeds for sample route 239DN
14
01020304050
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Morning peak
01020304050
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Off-peak
0
10
20
30
40
50
Dils
had
…
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Mo
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and
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Sun
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Nag
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Evening peak • Problem of over-speeding observed in morning peak
• Identification of problem segments (congested and over-speeding) for all time periods
• Helps in creating realistic time tables based on actual speeds
Indicators important at MANAGEMENT level
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Average headways
16
• Large headways observed in north and north-west Delhi – important to maintain schedule adherence
• Small headways observed on Ring Road – important to maintain regular headways
Headway variability (HV)
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HV
% of stops
(morning
peak)
% of stops
(off peak)
% of stops
(evening
peak)
Insuff.
data 1.3 0.6 1.2
0 - 1 5.1 5.2 0.4
1 - 2 6.4 4.3 3.3
2 - 3 19.4 8.2 4.8
> 3 67.9 81.9 90.3
Headway variability (HV)
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HV
% of stops
(morning
peak)
% of stops
(off peak)
% of stops
(evening
peak)
Insuff.
data 1.3 0.6 1.2
0 - 1 5.1 5.2 0.4
1 - 2 6.4 4.3 3.3
2 - 3 19.4 8.2 4.8
> 3 67.9 81.9 90.3
• Low HV in north-west Delhi – good performance despite large headways
• East Delhi and southern Delhi near border experience very high HV
• Requires revised scheduling and increase in fleet supply
HV – Density maps
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Morning peak Off-peak
Evening peak
Ring Road
Karkardooma
Pragati Maidan Patel Chowk
Shivaji Park
Kalkaji
Low High
Stops on Ring Road and Karkardooma experience high HV all day
Travel time variability (TTV)
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TTV
% of links
(morning
peak)
% of links
(off peak)
% of links
(evening
peak)
Insuff.
data 9.4 12.0 19.1
0 - 1 44.1 42.2 35.1
1 - 2 37.2 37.8 38.0
2 - 3 5.0 5.1 5.2
> 3 4.3 2.8 2.5
Travel time variability (TTV)
Tuesday, 09 October 2018 TRIPP, IIT Delhi
TTV
% of links
(morning
peak)
% of links
(off peak)
% of links
(evening
peak)
Insuff.
data 9.4 12.0 19.1
0 - 1 44.1 42.2 35.1
1 - 2 37.2 37.8 38.0
2 - 3 5.0 5.1 5.2
> 3 4.3 2.8 2.5
• TTV is mostly low • Links with high TTV
identified – can be target for improvement
• TTV increases in off-peak and evening peak
• However, links with worst TTV highest in morning peak
21
TTV – Density maps
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Morning peak Off-peak
Evening peak
Sarita Vihar
Ashram
Patparganj Connaught Place
RK Puram
Low High
Links with high TTV • Sarita Vihar in
morning • Ashram in off-peak • Patparganj in
evening
Link speeds
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SMS
% of links
(morning
peak)
% of links
(off peak)
% of links
(evening
peak)
Insuff.
data 12.2 19.2 18.7
<10
km/h 25.1 27.8 30.3
10 – 20
km/h 43.9 36.1 36.2
20 – 30
km/h 16.7 15.3 13.3
30 – 40
km/h 2.1 1.5 1.5
> 40
km/h 12.2 19.2 18.7
Link speeds
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SMS
% of links
(morning
peak)
% of links
(off peak)
% of links
(evening
peak)
Insuff.
data 12.2 19.2 18.7
<10 km/h 25.1 27.8 30.3
10 – 20
km/h 43.9 36.1 36.2
20 – 30
km/h 16.7 15.3 13.3
30 – 40
km/h 2.1 1.5 1.5
> 40 km/h 12.2 19.2 18.7
• More than quarter of links face congestion
• Less than 20% links face over-speeding
• NH-19 and eastern part of Ring Road experience congestion
INDICATORS USING ETM DATA
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Benefits of using ETM data
Uses of ETM data
Maximum load
sections
In-vehicle passenger
volume
High boarding
passengers Route
optimisation
Fleet utilisation
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Route-level
Indicators important at MANAGEMENT level
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Passenger demand assessment
• Passenger travel on a transit line is shown by a series of diagrams Boarding and Alighting Diagram
Passenger Volume
• All these diagrams are plotted for a set of discrete passenger stops
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Boarding/Alighting at fare stage stops for sample route 239DN
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-5
5
15
25
35 Evening peak
Boarding Alighting
-5
5
15
25
35 Off-peak
Boarding Alighting
010203040 Morning peak
Boarding Alighting
• Identification of stops with high boarding and alighting numbers – longer dwell times
• Helps identify directional flow in different time periods
• Stops with high boarding volumes should be target for improvements in bus performance
Demand indicators • Coefficient of flow variation =
Degree to which passenger volume peaks along a route Ratio of maximum passenger load to average number of passengers High estimate indicates that supply may need to be increased or that
route needs to be split into smaller routes
• Coefficient of passenger exchange = Portion of passengers that are exchanged over a line, i.e. turnover rate Ratio of number of passengers who boarded to the number of passengers
who do not replace the alighting passengers High estimate indicates that passengers make shorter trips – route could
be split into more routes with less length
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0
10
20
30
40
Off-peak
Passenger variables for sample route 239DN
Tuesday, 09 October 2018 TRIPP, IIT Delhi 31
0
10
20
30
40
Evening peak
05
10152025303540
Morning peak
Morning peak
Off-peak
Evening peak
Average passenger volume
16 7 5
Coefficient of flow variation
2.1 1.9 1.8
Coefficient of passenger exchange
1.1 1.0 1.0
City-level
Indicators important at MANAGEMENT level
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TRIPP, IIT Delhi 33
Morning peak Off peak Evening peak Badarpur Border 119,906 38,888 33,156 Anand Vihar ISBT 96,198 88,003 57,405 Badarpur Village 75,340 24,758 24,931 Shakarpur 34,929 32,439 32,094 AIIMS Ring Road 23,904 32,611 29,762 AIIMS 23,499 27,273 24,473 ISBT Maharana Pratap Bus (T) 12,658 13,195 25,403 Madanpur Khadar Crossing 4,353 15,490 19,990
Anand Vihar ISBT ISBT Maharana Pratap Bus (T)
Shakarpur
Madanpur Khadar Crossing
Badarpur Village Badarpur Border
AIIMS Ring Road AIIMS
Highest passenger boarding stops
TRIPP, IIT Delhi 34
Morning peak Off peak Evening peak Anand Vihar ISBT Terminal 175,294 133,617 133,112 Badarpur Border 121,639 104,038 130,956 New Delhi Railway Station Gate 2 45,510 38,025 34,404 Punjabi Bagh Terminal 44,036 23,873 15,281 Mehrauli Terminal 37,559 25,564 23,738 Mangla Puri Terminal 32,740 36,559 33,648 Kapashera Border 29,764 29,258 12,063 Shyam Giri Mandir 17,418 17,068 25,542
Anand Vihar ISBT Terminal
Shyam Giri Mandir Punjabi Bagh Terminal
New Delhi Railway Station Gate 2
Badarpur Border Mehrauli Terminal Kapashera Border
Mangla Puri Terminal
Highest passenger alighting stops
On-board passengers – Density maps
TRIPP, IIT Delhi 35
Morning peak Off-peak
Evening peak
Akshardham Temple Ashram
Kalkaji
Low High
• High density locations experience crush-load conditions
• Need to be addressed by increasing supply of buses
Route Length
Frequency
Time period 7 – 11 am
12 – 4 pm
5 – 9 pm
Low
(> 10 min)
Short
(< 25 km)
Long
(> 25 km)
High
(< 10 min)
Short
(< 25 km)
Long
(> 25 km)
36
• Median route length considering all bus routes – 25 km (selected as criterion for classification)
• Ideally high frequency routes should be classified as less than 6 mins • However, almost no routes in Delhi have frequency less than 10 mins
(thus selected as criterion for classification)
Classification of routes and time period
Frequency distribution of route lengths of 25 sample routes
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0
2
4
6
8
10
0 5 10 15 20 25 30 35 40 45 50No
. of
rou
tes
fro
m s
amp
le
Route length (km)
Average route length from sample = 26 km Median route length from sample = 27 km
Passenger demand for Delhi
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• Average passenger volume: Monthly assessment of routes where per bus average volume > 70 Monthly assessment of routes where per bus average volume < 20 Focus on low frequency and long routes for demand > 70 Focus on low frequency and short routes for demand < 20
• Maximum load: Immediate attention at cockpit when per bus load increases beyond 70 (theoretical capacity) Focus on low frequency and long routes
• Coefficient of passenger exchange: Monthly assessment of routes where coefficient > 1.5 Currently no focus required on any type of route
ROUTE AVERAGE PASSENGER DEMAND
Morning Off-Peak Evening
Low freq – short route 33 (±23) 31 (±22) 31 (±18)
Low freq – long route 53 (±27) 39 (±25) 38 (±20)
High freq – short route 34 (±09) 32 (±06) 32 (±05)
High freq – long route 44 (±13) 34 (±10) 36 (±11)
Origin-Destination matrices • 97% of the OD pairs are not connected in the
current sample of 25 routes • Maximum passenger demand –
Morning peak – Badarpur to Punjabi Bagh (32,100) Off-peak – Badarpur to Anand Vihar (14,505) Evening peak – Madanpur Khadar to Badarpur (23,372)
• Distances for the OD pairs have been extracted from Google Distance Matrix API – used for calculating trip length distributions
Tuesday, 09 October 2018 TRIPP, IIT Delhi 39
Trip length distributions
Tuesday, 09 October 2018 TRIPP, IIT Delhi 40 Average: 10.94 km
0%
10%
20%
30%
40%
0 5 10 15 20 25 30 35 40
Distance (km)
Morning peak
0%
10%
20%
30%
40%
0 5 10 15 20 25 30 35 40
Distance (km)
Off-peak
0%
10%
20%
30%
40%
0 5 10 15 20 25 30 35 40
Distance (km)
Evening peak Average: 11.82 km
Average: 12.05 km
INSIGHTS
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Observations • Reliability performance is poorest for routes less than 25
km in length Highest HV Highest TTV Lowest speeds
• Passenger load performance is poorest for low frequency routes, particularly routes greater than 25 km in length
• Speeds and HV is worst during the evening peak and off-peak period
• TTV is worst during the morning peak period
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Correlations
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Alighting seen to show highest correlation with HV (~0.5),
followed by boarding (~0.4)
TTV_M SMS_M HV_M TTV_O SMS_O HV_O TTV_E SMS_E HV_E
Boarding 0.20** -0.01 0.40** 0.13** -0.05 0.43** 0.11* -0.06 0.35**
Boarding per bus 0.06 -0.06 0.08 0.04 -0.12* 0.15** 0.05 -0.11* 0.30**
Alighting 0.25** 0.01 0.49** 0.18** -0.04 0.50** 0.19** -0.08 0.29**
Alighting per bus 0.11* -0.09 0.17** 0.08 -0.16** 0.24** 0.13** -0.17** 0.20**
Spatial observations • High HV and high speed issues are observed on the
southern part of Ring Road • High TTV is highly localised and differs by time of day • High load sections observed at these locations:
Akshardham Temple Ashram Andrews Ganj Kalkaji
• Stops with high overall boarding and alighting are adversely related to reliability
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POLICY INTERVENTIONS
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Indicators assessed at different levels
Depot and OC level
• Stop-based headways
• Headways at start terminals
• Link-based speeds
Management level
• City-wide headways
• HV
• TTV
• City-wide speeds
• Stop-based passenger demand
• City-wide passenger demand
• Origin-destination matrices
Tuesday, 09 October 2018 TRIPP, IIT Delhi 46
Policy interventions • As reliability is negatively associated with overall
stop boarding and alighting, it is suggested to make infrastructure improvements to locations with high HV and TTV
• This is likely to cause a cyclic effect and even out boarding and alighting volumes (which could be getting accumulated due to bus bunching)
• Focus required on southern part of Ring Road for addressing higher speeds and HV
Tuesday, 09 October 2018 TRIPP, IIT Delhi 47
Target interventions • Reliability
Links with high HV and TTV Links with high HV and TTV which are recurrent Links with high delays Links with high delays which are recurrent
• Passenger demand Average passenger load per bus exceeds 70 Average passenger load per bus is less than 20 Coefficient of passenger exchange exceeds 1.5
Tuesday, 09 October 2018 TRIPP, IIT Delhi 48
THANK YOU FOR YOUR ATTENTION
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