key to results: observing your process
TRANSCRIPT
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Key to Results: Observing Your Process
Helena Jeret-Mäe, Nortal
@HelenaJ_Mthepainandgainofedwardbear.wordpress.com
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Consciously move between content and process
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Observations provide objective descriptions
Interpretations filter out information
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How to observe
• Choose one thing• Focus and block
out everything else• Take notes• Drop adjectives
and adverbs• Verbalize your
observations
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How do you make a toast?
Draw the process!
Tom Wujec
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Tools and inspiration from Lean
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MOI(J)
Motivation
Organization
Information
Jiggling
Gerald M. Weinberg
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Willingness to experiment
Openness to serendipity
Awareness of your performance
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SHARPEN your observation skills
FOCUS on process
VISUALIZE to understand
MAKE it light as a feather
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Thank you!Helena Jeret-Mäe, Nortal
@HelenaJ_Mthepainandgainofedwardbear.wordpress.com