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Page 1: Keyboarding Pro Deluxe 2 - Cengage · For use with College Keyboarding, 18e Lessons 1-110 Keyboarding Pro Deluxe ™ 2 Student user’s Guide KPD2_StudentUserGd_Final.indd 1 11/29/10

For use with

College Keyboarding, 18e Lessons 1-110

Keyboarding Pro Deluxe™ 2

Student user’s Guide

KPD2_StudentUserGd_Final.indd 1 11/29/10 8:44 PM

Page 2: Keyboarding Pro Deluxe 2 - Cengage · For use with College Keyboarding, 18e Lessons 1-110 Keyboarding Pro Deluxe ™ 2 Student user’s Guide KPD2_StudentUserGd_Final.indd 1 11/29/10

Keyboarding Pro DELUXE 2 for College Keyboarding,18e Individual Student User’s Guide

Copyright © 2011, 2008 Cengage Learning

South-Western is a business unit of Cengage Learning, Inc.

ISBN 13: 0-8400-5336-3 ISBN 10: 978-0-8400-5336-7

Printed in the United States of America 1 2 3 4 5 6 7 8 9 0 12 11 10 09 08

The text of this publication, or any part thereof, may be reproduced for use in classes for which Keyboarding Pro DELUXE 2 for College Keyboarding, 18e is the adopted software package. It may not be reproduced in any manner whatsoever for any other purpose without permission in writing from the publisher.

For more information, contact:

South-Western 5191 Natorp Boulevard Mason, OH 45040

Or you can visit our Internet site at www.cengage.com.

For permission to use material from this text or product, submit a request online at http://www.cengage.com/permissions.

Microsoft and Windows are registered trademarks of Microsoft Corporation. Microsoft and Windows, together with the names of all other products mentioned herein, are use for identification purposes only and may be trademarks or registered trademarks of their respective owners. South-Western disclaims any affiliation, association, connection with, sponsorship, or endorsement by such owners.

Software designed and developed by Ascendum Solutions LLC.

Technical SuPPorT Full user documentation is available in the User’s Guide on the Keyboarding Pro 6 CD-ROM. For further technical support on this product, please visit our technical support website at: www.cengage.com/support

You will also find current software patches and other helpful information at the product website. Select Word 2010 and then Keyboarding Pro 6.www.collegekeyboarding.com

Keyboarding Pro Deluxe™ 2 Student User’s Guide

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Table of conTenTS

Quick reference Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4

Terms to Know Keystroking Errors—Marks and Types Format Errors—Marks and Types

System requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6

install Keyboarding Pro Deluxe 2. . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

Get Started. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7

1. Work Only at Home; Use the Web Reporter. . . . . . . . . . . . . . . .8

Create Student Record Log Out and Send Files to the Web Reporter Logging In After the First Time

2. Work at School and Home; Use the Web Reporter. . . . . . . . . .10

Download Student Record to Home Computer Logging In After the First Time

3. Work at School Only .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. .. ...14

Create Student Record Logging in After the First Time

4. Work at School and Home; Use Flash Drive. . . . . . . . . . . . . . .15

Create Student Record Log Out and Export to Flash Drive Transfer Student Record to Home Computer Logging In After the First Time

5. Work Entirely on the Flash Drive. . . . . . . . . . . . . . . . . . . . . . . .18

Create Student Record Log Out with Flash Drive Logging In from Flash Drive Back Up Your Work

flash Drive users: log in after the first Time—at School or at home . . . . . . . . . . . . . . . . . . . . . . . . . . . . .20

Main Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21

Main Menu Toolbar Edit Menu Reports Menu

Tips for using Keyboarding Pro 6 . . . . . . . . . . . . . . . . . . . . . . . . . . . .22

Tips for using Web reporter. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23

frequently asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24

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formatting errors

Formatting errors are displayed as a solid blue box in the beginning of the paragraph with a bold blue underline.

Hello world !

Format Error typE DEscription

headings Can have only one formatting error i.e. all formatting errors counted as 1 error.

Styles All ‘Font Style’ errors occurring in a non-continuous block of text will be counted

as 1 error for every occurrence of the error. Style Errors to be checked are: • Font Size• Font Type • Bold• Italic• Underline• Highlighting

Paragraph All paragraph errors occurring in a continuous formatting block of text 2 errors will be counted as 1 error. Every block of continuous text is treated as a separate

error count. Paragraph Formatting errors to be checked are: • Bullets and Numbering – if present in a paragraph

will be checked for occurrence and style. • Line spacing • Paragraph alignment • Paragraph Indent – presence and absence,

indent size • Tabs – tab settings, location and presence

Vertical Page Position Count as 1 error for the document

envelopes Count as 1 error – Check only presence or absence in the document.

Page number Count as 1 error for all pages. The program checks for location and Style

cover Page All Style errors on the cover page will count as 1 error. This is in addition to the Key stroke errors

Page break These two key combinations to be treated as same for keystroke error checks – No Format error check to be done.

Table Every table in the document will be accounted for separately. It will be checked for presence or absence and numbers of rows and columns.

Section break Checks for presence or absence.

QuicK reference GuiDe

Terms to Know

Class Code Associates the distance learning student with an online class. A class code is required to use Web Reporter. Your instructor will provide it.

CWAM Correct words a minute

Edit Results from opening a Word document and making changes. A pass may include several edits.

GWAM Gross words a minute

KBPD 2 Keyboarding Pro DELUXE 2 software

KSPM Keystrokes per minute

Logging in Locating and selecting your student file, entering your password, and starting the program

Pass Completion cycle of a Word document. Each time you begin the document from scratch, a new pass begins.

Student ID Assigned to the student after a class code has been ac-cepted. It is required to download the student record to another computer.

Student Record File that supports each student’s work. It includes the results of each activity and lesson.

Web Reporter Website for sending documents to your instructor. Students must enter the appropriate credentials to view instructor’s comments at the Web Reporter site.

Web Reporter link: www.collegekeyboarding.com/webreporter

Keystroking errors — Marks and Types

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inSTall KeyboarDing Pro Deluxe 21. Insert Keyboarding Pro DELUXE 2 into the CD-ROM drive.

The program should automatically open a Files Currently on the CD window. Double-click KBPD 2–Single.EXE.

If the window does not automatically open, go to the Start menu and choose Run. Browse to your CD-ROM drive and click KBPD 2–Single.EXE. Click OK.

2. The Installation Option displays three options:

Standard: Program files will be installed on the hard drive; the movies will remain on the CD. The CD must remain in the drive in order to run the software.

Full: Program files and movies will be installed to the hard drive. This is the recommended installation.

Custom: You can choose the options you want to install. For advanced users only.

3. The Options screen display lets you specify whether to install Regular Error Diagnostics; this is recommended.

Cancel will halt the installation.

GeT STarTeD

On the Start button, select the Programs and choose South Western Keyboarding. Select KPBD 2—Single. Your program will launch and take you to the Log In menu.

KBPD 2 has options for transporting your student record between home and school with either a flash drive or via the Web Reporter. If you use the Web Reporter feature, you will transmit your student record using your browser; a flash drive is not necessary. Your instructor can view your work at the Web Reporter site. To use the Web Reporter feature, you need a high-speed connection to the Internet. (Wireless connections are not recommended.)

SySTeM reQuireMenTS

The following are minimum system requirements that are necessary to run the Keyboarding Pro DELUXE 2 software on your personal computer. Recommended configurations are listed in parentheses.

• 500 MHz Pentium III or compatible processor

• 256 MB of RAM (512 MB RAM)

• Hard Drive with 1 GB free disk space

• 8X CD-Rom Drive

• Windows®-compatible sound card

• 600 x 800 screen with 24-bit color (1024 x 768 with 32-bit color)

• Microsoft® Word 2010 (but is compatible with Microsoft® Word 2007)

supportED Workstations   

• Windows® XP (SP2) and Professional

• Windows® Vista

• Windows® 7

nEtWork opErating systEms anD spEED

• Windows® 2003 Server

• Windows® Advanced Server

• Windows® Vista Server

• Windows® 7 Server

WEb rEportEr

To use the Web Reporter, an Internet connection is required. We highly recommend a wired connection. Wireless connections are not recommended.

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3. Save your class code, security question, and security answer to a separate document in a program such as Notepad or Word. Save the document as My Info. You will need this information if you ever want to download your student record to a second computer. Click OK to continue.

4. The software will display your Student ID. Copy your Student ID into the My Info document you created in Step 3.

5. Click OK to create the student record.

Here’s an example of what your My Info document might look like. Keep this somewhere safe:

Below are listed five different ways you might use KBPD 2. Determine which working arrangement you will be using, and then proceed to the page that has directions tailored to you.

1. I’ll work only at home and use the Web Reporter to transmit my work. (Page 9)

2. I’ll work at both school and home. I’ll use the Web Reporter to transport my work between the two. (Page 11)

3. I’ll work only at school and save my work to the school’s server. (Page 14)

4. I’ll work at both school and home. I’ll use a flash drive as temporary storage to transport my work between the two. (Page 14)

5. I’ll save my work only to a flash drive. (Page 18)

Watch the video: Need more explanation? Videos are available that review each of the options listed above. To view the video right for you, from the Main menu, select Reference tab, Tutorials, and then the name of the tutorial.

1. i’ll work only at home and use the Web reporter to transmit my work.

Situation: You will create your student record and work only at home. You will use the Web Reporter to transfer your files from your computer to the Web Reporter for your instructor.

TIP: Be sure you have a connection to the Internet before you launch the software.

crEatE stuDEnt rEcorD

1. At the Log In screen, click New User.

2. Enter First Name, Middle Initial, Last Name, User Name (such as first initial and last name—jappleseed), Password, Security Question, Security Answer, and Email details.

Class: Leave this field empty. It will populate after the class code is entered.

Class Code. Locate the class code you received from your instructor and copy it here.

Notice the data location where your student record will be saved (next to the folder icon).

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crEatE stuDEnt rEcorD

1. At the Log In screen, click New User.

2. Enter First Name, Middle Initial, Last Name, User Name (such as first initial and last name—jappleseed), Password, Security Question, Security Answer, and Email details.

Class: Leave this field empty. It will populate after the class code is entered.

Class Code. Locate the class code you received from your instructor and copy it here.

Notice the data location where your student record will be saved (next to the folder icon).

3. Save your class code, security question, and security answer to a separate document in a program such as Notepad or Word. Save the document as My Info. You will need this information if you ever want to download your student record to a second computer. Click OK to continue.

4. The software will display your Student ID. Copy your Student ID into the My Info document you created in Step 3.

5. Click OK to create the student record.

Log out anD sEnD FiLEs to thE WEb rEportEr

1. Complete your work in Lesson 1. When you’re ready to log out, click the Log Out button. Answer Yes when asked Do you want to logout?

2. Click Yes again when asked Do you wish to send your data files to the web server? Your student record will upload to the Web Reporter.

3. If you’re asked Do you want to transfer [export] your data to another location?, answer No.

4. Click Quit to exit the software.

Logging in aFtEr thE First timE

On subsequent uses of the program, select your name from the Log In screen. Enter your password.

If you have forgotten your password, click Forgot Password. You will be prompted to select your Security Question. Key your answer, and your password will be displayed. Do not set up a new account.

If you’re asked Do you want to update [Import] your data from another location?, answer No.

Remember:

• Save your My Info document. You will need your class code and Student ID should you even need to download your work to a second computer. You will need your security information should you want to log into the Web Reporter.

• Send your files to the Web Reporter when you log out. Click Yes when asked Do you wish to send your data files to the web server? Your student record will upload to the Web Reporter.

• If prompts display regarding importing or exporting you data files as you log into or out of the program, answer No.

2. i’ll work at school and home. i’ll use the Web reporter to transport my work between the two.

Situation: You will create your student record and complete lessons at school, and then use your browser to transfer your files to the Web Reporter. You will download your student record to your home computer once. Thereafter each time you log into the software, your student record will synchronize with the Web Reporter.

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From your My Info document, copy the class code and Student ID into the Locate on-line student window and click OK.

Your name should now be listed in the Log In box. This confirms that your student record has been downloaded to your home computer.

5. When you’re ready to quit, click the Log Out button and answer Yes when asked Do you wish to send your data files to the web server?

6. The next time you log into the software at school or at home, your name will appear on the Log In screen.

Log in aFtEr thE First timE

1. If you are in a class or lab, select your class from the Class drop-down list.

2. Select your name from the Log In screen. Enter your password.

If you forgot your password, click Forgot Password. You will be prompted to select your Security Question. Key your answer. Your password will be displayed. Do not set up a new account.

3· If you’re asked Do you want to update [Import] your data from another location?, answer No.

Remember:

• Save your My Info document. You will need your class code and Student ID should you ever need to download your work to a second computer. You will need your security information to log into the Web Reporter.

• Send your files to the Web Reporter when you log out. Click Yes when asked Do you wish to send your data files to the web server? Your student record will upload to the Web Reporter.

• Downloading your student record to your home computer is a one-time process. Thereafter your student record will synchronize automatically with the Web Reporter.

• If prompts display regarding importing or exporting your data file, answer No.

Here’s an example of what your My Info document might look like. Keep this somewhere safe:

Log out anD sEnD FiLEs to thE WEb rEportEr

1. Complete your work in Lesson 1. When you’re ready to log out, click the Log Out button. Answer Yes when asked Do you want to logout?

2. Click Yes again when asked Do you wish to send your data files to the web server? Your student record will upload to the Web Reporter.

3. If you’re asked Do you want to transfer [export] your data to another location?, answer No.

4. Click Quit to exit the software.

DoWnLoaD stuDEnt rEcorD to homE computEr

The purpose of downloading the student record is to transfer it from the Web Reporter to your home computer. The download process is a one-time operation. Thereafter, you simply send your files to the Web Reporter when logging out.

1. Ensure that your computer is connected to the Internet.

2. Open your My Info document to find your class code and Student ID.

3. Launch KBPD 2. Your name will not appear at the Log In screen because the student record that you created at school is not yet on your home computer. You will download your student record from the Web Reporter.

Do not choose New User; you want to have only ONE student record and yours is already out on the Web Reporter.

4. From the Log In box, click Locate on-line student.

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4. i’ll work at both school and home. i’ll use a flash drive as temporary storage to transport my work between the two.

Situation: You will create your student record at school, then export or transfer your data to a flash drive so that you can continue to work at home.

crEatE stuDEnt rEcorD

1. At the Log In menu, click the New User button.

2. Enter First Name, Middle Initial, Last Name, User Name (such as first initial and last name—jappleseed), Password, Security Question, Security Answer, and Email details.

Class: Click the drop-down arrow to select your class. If a class is not available, continue; you can join one later.

Leave the Class Code empty.

Notice the data location where your student record will be saved (next to the folder icon.)

3. Record your password, security question and security answer in a safe location; you won’t have access to your security answer again.

4. Click OK to create your student record.

You are now at the Main menu and you can begin your lesson.

3. i’ll work only at school and save my work to the school’s server.

Situation: You will create your student record at school and work only at school. You do not intend to use a flash drive or the Web Reporter to transport your files between home and school.

crEatE stuDEnt rEcorD

1. At the Log In menu, click New User.

2. Enter First Name, Middle Initial, Last Name, User Name (such as first initial and last name—jappleseed), Password, Security Question, Security Answer, and Email details.

Class: Click the drop-down arrow to select your class. If a class is not available, continue; you can join one later.

Leave the Class Code empty.

Notice the data location where your student record will be saved (next to the folder icon.)

3. Record your password, security question and security answer in a safe location; you won’t have access to your security answer again.

4. Click OK to create your student record.

You are now at the Main menu and can begin your lesson.

Log out

1. When you are ready to exit the software, click Log Out from the navigation bar and answer Yes when asked Do you want to logout?

2. If you’re asked Do you want to transfer [export] your data to another location?, answer No.

3. Click the Quit button to exit.

Logging in aFtEr thE First timE

1. Select your class from the class drop-down list.

2. Select your name from the Log In screen. Enter your password.

If you have forgotten your password, click Forgot Password. You will be prompted to select your Security Question. Key your answer, and your password will be displayed. Do not set up a new account.

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transFEr stuDEnt rEcorD to homE computEr

The first time you work at home, you will log into the flash drive and export your student record to your computer’s hard drive. This is a one-time operation to transfer your student record to your home computer’s hard drive.

1. Insert your flash drive and launch KBPD 2. When you see your name, select it, enter your password, and log in.

2. When you’re asked Do you want to update [Import] your data from another location?, click No.

3. Without doing any work, click the Log Out button to begin the log out process and answer Yes to Do you want to logout?

4. Answer Yes to the Do you want to transfer [Export] your data to another location? prompt.

5. Click the Browse button and select the default location for your student record (c:\Program Files\KKBPD–Single\Students). Click the Export button. Your student record is now on the hard drive in a secure location.

6. Click the Quit button to exit the software. You can remove your flash drive.

Logging in aFtEr thE First timE

1. If you are in a class or lab, select your class from the Class drop-down list.

2. Select your name from the Log In screen. Enter your password.

If you have forgotten your password, click Forgot Password. You will be prompted to select your Security Question. Key your answer, and your password will be displayed. Do not set up a new account.

3. If you have new data on your flash drive from working at home (or school), click Yes when asked Do you want to update [Import] your data from another location? The file on the flash drive will merge with the file in the program.

Log out anD Export to FLash DrivE

When you are ready to exit the software and log out, click the Log Out button from the navigation bar and answer Yes when asked Do you want to logout?

1. Insert your flash drive and answer Yes. Browse to locate your flash drive (drive E: in the example).

2. After you see the location of your data file displayed, click Export to begin transferring your data to the flash drive.

3. Click the Cancel button to exit.

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Logging in From thE FLash DrivE

1. Start KBPD 2.

2. Insert your flash drive into the computer’s USB port.

3. Answer Yes when asked You have a flash drive connected. Do you want to set the flash drive as the default location?

4. Your name will appear in the Log In window. Highlight your name and click OK.

5. Enter your password.

6. If you’re asked Do you want to update [Import] your data from another location?, answer No.

back up your Work

TIP: In case you would misplace your flash drive, it is very important to back up your student record frequently, if not daily, to a computer either at home or school. The backup can be done as part of the log out procedure:

1. After completing your work, click the Log Out button.

2. Answer Yes when asked Do you want to logout?

3. Answer Yes when asked Do you want to transfer [export] your data to another location?

4. Browse to the proper folder on your home or school computer and click Select. Depending on your computer’s operating system, the default path may be C:\Program Files\KPD 2–\Students. You could also back it up to a folder within My Documents.

5. Select Export. You will be prompted when the data has been exported. Click OK.

6. Answer Yes when asked You have a flash drive connected. Do you want to set the flash drive as the default location?

7. Select Quit to exit the program.

Remember:

• Each time you enter the program after the first time, insert your flash drive and respond that you want the flash drive to be your default drive.

• Always check your data location path and make sure it is showing the flash drive before you begin work.

• Make a backup of your student frequently.

5. i’ll save my work only to a flash drive.

Situation: You will create your student record directly on the flash drive and work from the flash drive whether you’re working at school or at home. You will make a backup copy of your student record either at school or at home.

crEatE stuDEnt rEcorD

1. Insert your flash drive into the computer’s USB port.

2. Answer Yes when asked You have a flash drive connected. Do you want to set the flash drive as the default location?

3. At the Log In window, select New User.

4. Enter First Name, Middle Initial, Last Name, User Name, Class, Password, Security Question, Security Answer, and Email details. Print and save this information elsewhere, such as in a Notepad file or Word document, on both your desktop and flash drive, for future reference.

Class: If classes are available, select a class from the list. If not, continue.

Leave the Class Code field empty unless this is a distance learning class.

5. Click OK to create the student record.

Log out With thE FLash DrivE

1. After completing your work, click the Log Out button.

2. Answer Yes when asked Do you want to logout?

3. If you’re asked Do you want to transfer [export] your data to another location?, answer No unless you are making a backup copy of your file. (See Back Up your Work on page 19.)

4. Select Quit to exit the software.

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Main Menu

After you have logged in to KBPD 2, the Main menu will appear. When you complete a lesson, a checkmark is placed next to the lesson name.

Main Menu Toolbar

At the top left of the screen is the Main Menu Toolbar. The Report menu is the one you will use most.

edit Menu

The Preferences option enables you to change various program options if the instructor has not locked these options. If you are using the Web Reporter, click the Distance Learning tab. The default is to automatically send data files each time the student logs in/out. You must be connected to the Internet for this to work properly. If you do not want this upload to occur automatically, remove the checkmark.

reports Menu

• Summary Lessons 1-25 displays results of the Skills Analysis, a summary of Lessons 1-25, Keypad Lessons Sum mary and Keypad Timed Writing Summary. Hyperlinks take you to individual Lesson Reports.

• Summary Lessons 26-120 displays a summary of Lessons 26-120 with hyperlinks to the individual Lesson Re ports, documents, and production tests.

flaSh DriVe uSerS: loG in afTer The firST TiMe — aT School or aT hoMe

This information summarizes the comments above. Each time you log into the program either at school or at home after the first time, you will perform these same steps:

1. If you are in a class or lab, select your class from the Class drop-down menu. Select your name from the list displayed. At home, your name will automatically be displayed. Enter your password.

2. If you have new data on your flash drive from working at home (or school), click the Yes button to import your data from the flash drive to the program. The file on the flash drive will merge with the file in the program.

You are now ready to continue your work. When you have finished, click the Log Out button to begin the log out process.

3. If you have new data on the hard drive/server that you want to transfer to the flash drive, insert your flash drive into the USB port. Click Export to begin transferring your data to the flash drive. As a result of exporting your file, the file on the flash drive is now updated from the file on the server/hard drive. To work at home, see Step 1 immediately above.

4. Click Quit.

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Keyboarding Pro Deluxe™ 2 Student User’s Guide

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• Lessons. Begin by selecting the Lessons tab and a lesson. The software directs you through the lesson, encouraging you and providing feedback. Many lessons include a Textbook Keying or Timed Writing activity, which direct you to key an exercise from the textbook.

• After completing each lesson, click Lesson Report to view your results. Results of Textbook Keying and Timed Writings are available by clicking the hy perlink.

• When you are ready to exit the software, you will have an opportunity to transfer your student record to a portable device or to the Web Reporter.

• Recommendation: If you are using a flash drive to transport your student record between your school and home computer, create your student record at school and export it to a flash drive. Then should you lose the flash drive, your record will be secure.

• If you create your student record directly on the flash drive, be sure to back it up frequently.

TiPS for uSinG Web rePorTer

• A high-speed Internet connection is required.

• A wireless connection is not recommended.

• If you are a distance learning student or using the Web Reporter, you will be enrolled once you enter the class code supplied by your instructor.

• If you are a distance learn ing student, you will send your files to the Web Reporter. Your instructor will be able to view your work; you will also have a backup of your student record for downloading to work on other computers.

• The most efficient way to send the student record to the Web Reporter is to respond Yes when asked Do you wish to send your data files to the web server? upon logging out.

• Use the Locate on-line student feature to download your student record from the Web Reporter to another computer. KBPD 2 must be installed on the alternate computer, and you must have uploaded your most recent files to the Web Reporter.

• Skill Building Report summarizes results for the 20 accuracy and speed lessons, the Assessments within these lessons, the speed and accuracy Technique Drills, and the number of lines keyed within Quick Review.

• Timed Writings lists the results of your best timings at each length and the last 20 timed writings from either timings taken within a lesson or from the Timed Writing tab . The accuracy requirement must be met to qualify as a best timed writing.

• Document and Production Tests Report displays the docu ments and production tests that have been completed with hyperlinks to the actual documents.

• Performance Graphs displays results of various activities.

• Grade Book Report displays your final report in the class.

options mEnu

View ID: If you are enrolled in a class set up as a distance learning class, your class code and Student ID are displayed by selecting Option. Copy both of these codes to a safe location outside of the program (for example, to a Notepad file or Word document). With these codes, you will be able to download your files from the Web Reporter to a new or different computer should this become neces sary.

TiPS for uSinG KeyboarDing Pro Deluxe 2• KBPD 2 includes a Word 2010 add-in toolbar that enables you

to check documents for accuracy and open documents that are completed. Alone, Word 2010 will not open any document created in KBPD 2.

• If you have Word 2010 open, KBPD 2 will force you to close it before KBPD 2 will launch a Word 2010 application.

• Create only one student record so that the results of everything you do will be saved in this single file. Once you create a student record, you will never have to worry about saving your files; they are saved automatically.

• Documents and timed writings created in the word processor must be saved if you wish to retrieve them. They will have the file extension .kos.

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freQuenTly aSKeD QueSTionS

The Document Toolbar (checking toolbar) did not install or it disappeared, so I am not able to complete and check Word documents.

The Document Toolbar is a Word add-in. (This means this file is added to the Word installation.) To reinstall it, go to C:\Program Files\KBPD 2 and locate the file “KBPD_Word2010_Add_inSetup.mis.” Double-click the file name to reinstall the add-in.

Watch the video that is available in the program for detailed instruction. Click the Reference tab, choose Tutorials, and select Restoring the Checking Toolbar.

I receive a Check your Internet connection error message but I have a valid connection.

This error is most commonly due to a missing SOAP Toolkit program.

Watch the video that is available in the program for detailed instruction. Click the Reference tab, choose Tutorials, and select Unable to Access Web Reporter.

The program seems to stop working when learning a new key or while keying drill lines.

Make sure that CAPS LOCK is not enabled when entering alpha betic keys. Turn CAPS LOCK off and then try striking the key (a to z). While using the keypad, the NUM LOCK option should be on.

How do I uninstall Keyboarding Pro DELUXE 2?

To uninstall KBPD 2, select Remove KBPD 2 from the South-Western Keyboarding Program group in your Windows® Start menu. If files remain after you run the uninstall, simply delete all of the files and subdirectories in the KBPD 2 direc tory. Delete the student files, too.

Keyboarding Pro Deluxe™ 2 Student User’s Guide

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The textbook directions indicate to insert a specific data file. Where is this?

Data files can be downloaded from the product website. Go to www.collegekeyboarding.com and select your textbook. These data files are organized by module.

Can I add a Class Code after I have already created my student record?

Yes. If you are not a member of a class, you will be asked if you would like to join a class each time you log in to the program. you may enter your class code then.

What if I Don’t Have a Class Code?

Instructors must provide your class code. You will need to contact your instructor.

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NOTES:

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NOTES:

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TA43CX2 ISBN 13: 978-0-8400-5336-7

ISBN 10: 0-8400-5336-3

To learn more about South-Western, visit www.cengage.com/southwestern

Purchase any of our products at your local college store or at our preferred online store www.cengagebrain.com

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