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KIDS OUTDOORS 2030

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Page 1: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030KIDS OUTDOORS 2030

Page 2: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030KIDS OUTDOORS 2030

Leaping ForwardDOXA

Andrew Cameron

Page 3: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Page 4: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Leaping Forward:About Doxa:

• About Doxa• Doxa Operations

Division

Doxa’s change journey:• Outcome Definition• Creating Momentum• Program Effectiveness• Measuring Success

Page 5: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Doxa overview:VISIONOur vision is that all young people have the opportunity to achieve their personal greatness

MISSIONWe share knowledge, skills and experiences with disadvantaged young people, empowering them to realise their full potential

Page 6: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Doxa’s operational performance is strong:Participation is up 30% y/yCamps NPS Score of 89%

DEVELOPMENT PROGRAMS

• Cadetship Program• University Pathway

Program• University

Transition Assistance Program

CAMPS SCHOOL

• City Camp• Malmsbury Camp• Journey Camp

• Doxa Bendigo School

Page 7: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Page 8: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

The case for change:Kids experiencing disadvantage need camps…4 critical points:

• Allegedly 10,000 children disappear from Vic education system annually

• Parental education/parental occupation/cultural factors are more predictive of educational achievement than financial resources

• Outdoor programs facilitate positive teacher-student interactions, which are the most important factor in effective teaching

• A Doxa camp is an intervention within the context of a school year

Page 9: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Against the odds:90%+ of service delivery change programs fail to deliver benefits

Page 10: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Did you know?

• Opportunities to change abound – picking a winner isn’t easy – especially when we are confident in our organisation’s efficacy

• To build the great outdoors programs for kids, we need approaches which support us to generate and implement local innovations

• Co-Design is an approach which unlocks an organisation’s ability to leap forward

• Doxa chose to ‘escape’ its facility hire model and utilised Co-Design to build its future Camps programs

Page 11: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Our camps support students through a focus on delivering:1. Positive life experience2. Improved engagement

upon return to the classroom• Increased resilience

and perceived self-worth

• Improved relational health

Prins, APs, Parents & Kids:Everyone has a view on what needs to be achieved!

Page 12: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Page 13: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Strategy 1:Strategic Planning• Strategic Planning is

required to identify Strategic Goals and Initiatives is critical to the sustained change effort

• External expertise to critically evaluate program coherence and develop the forward strategic pathway

Page 14: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Learnings• Revise Vision, Mission and

Values to retain relevance• Keep the strategic goals

broad• Reduce the number of

strategic initiatives (50 to 7)• Assess opportunities based

on capability vs external impact in the first instance

Strategy 1:Strategic Planning

Page 15: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Strategy 2:Staff Engagement• Capital investments

to expand the staff ‘activities toolbox’

• Reducing ‘rules’ outside of explicit risk mitigation

• Dedicated focus on fun and reshaping the ‘classroom on the road’

Page 16: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Learnings• Our staff are all about kids• 62% of employee effort is discretionary• Cultural limitations re accommodating

failure• High values alignment increased resistance• Restrictive historical workplace

arrangements• Learning how to engage, be flexible and

forgive

Strategy 2:Staff Engagement

Page 17: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Strategy 3:Research & Metrics• Seek to generate valid

explanations for how and why your interventions work

• Research must be specific to your program to be valid

• Account for multiple controlled and uncontrolled variables

• Let the data drive program change decision making

Page 18: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Learnings• The research was not coherent

but did drive critical analysis• 20+ day programs are

effective, but what of 3 day programs…

• Concepts which appeared to have validity were often poorly supported

• Do not discount the value of qualitative and anecdotal data

Strategy 3:Research & Metrics

Page 19: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030

Thank you

[email protected] 9328 8100 / 0400 881 500

Page 20: KIDS OUTDOORS 2030 - Amazon S3 · KIDS OUTDOORS 2030. Doxa’s operational performance is strong: Participation is up 30% y/y Camps NPS Score of 89%. DEVELOPMENT PROGRAMS • Cadetship

KIDS OUTDOORS 2030KIDS OUTDOORS 2030