Kinlochbervie Community Broadband Study

Kinlochbervie Community Company

March 2016

1.0 Introduction

2.0 Summary of Key Findings

3.0 Maps

A. Community Council Boundaries

B. Pattern of Broadband Speeds

C. Average Broadband Speeds by Community

D. Key Businesses

4.0 Local Area Information

1.1 Description

1.2 Population

1.3 Housing

1.4 Schools and Public Buildings

1.5 Churches

1.6 Key Businesses

1.7 BT Exchange Service

1.8 Existing Broadband Services

1.9 Mobile Performance/Mast Sites

1.10 Effect of Plans to Install Cabinet in Kinlochbervie

5.0 Kinlochbervie Community Broadband Survey – The Results

5.1 The Survey

5.2 Internet Access

5.3 Satisfaction with Broadband

5.4 Broadband Speeds

5.5 Monthly Costs

5.6 Market Demand and Commitment

Appendixes:

A. 2011 Census Profile (prepared by Highland Council)

B. Expected Impact of Cabinet Installation

C. Community Broadband Questionnaire

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Kinlochbervie Community Company

Kinlochbervie Community Broadband Study

March 2016

1.0 Introduction

A community broadband survey was undertaken with the support of Community

Broadband Scotland. It fulfils the requirements of Stage 1 of the government’s Community

Broadband program. Stage 2 is a Technical Options Appraisal and Stage 3 is a Business

Plan for community-owned broadband. This report follows a template laid out by

Community Broadband Scotland. More information about this program may be found on

the following website: http://www.hie.co.uk/community-support/community-broadband-

scotland/

2.0 Summary of Key Findings

94% of respondents had access to broadband; the remainder use satellite.

BT is the dominant internet service provider by a huge margin (83% use BT).

The average download speed in the area is 3.9 mbs (megabytes per second).

The average upload speed in the area is 0.37 mbs.

The UK government defines 2 mbs as the minimum for “basic broadband service”.

Almost 40% were below this level; in fact, all but 1 of this group actually reported

speeds of less than 1 mbs.

There is a huge disparity between the village of Kinlochbervie and the outlying

areas.

In Kinlochbervie (including Badcall Inchard), the average download speed is 5.9

mps with 75% reporting speeds of between 5.0 and 7.0 mbs.

Approximately 50% of the area’s housing is in Kinlochbervie.

Beyond the village, speeds decline with distance; speeds of 2 mbs are reached at

around 5 km.

All of the outlying settlements are beyond 3 km from the village.

The average speed over the whole outlying area is 2.0 mbs with 55% of those

outside the village reporting speeds of less than 1 mbs.

Respondents in outlying areas were much more likely to report that their speeds

were too slow to measure, connections were unreliable, speeds varied depending

on the time of day and connections often dropped out.

There is no broadband availability in Ardmore and Portlovorchie.

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Over 60% of respondents described their current broadband connection as “poor”,

21% as “satisfactory” and only 3% as “excellent”.

Even in Kinlochbervie, where the speeds are better, almost 50% described their

broadband connection as “poor”.

Outside of Kinlochbervie, over 90% described their broadband connection as

“poor”. This was true for all areas regardless of distance from Kinlochbervie.

One-half of respondents commented on their levels of satisfaction. The most

common comments were: speeds are too slow, the service is unreliable, the

service is very poor compared to what friends and family receive elsewhere for the

same price, the service is not good enough for business and communities

shouldn’t have to fight so hard to get what other areas already receive.

There is very strong interest in faster broadband for both home and business uses.

Almost 60% anticipated using faster broadband for at least some business use;

one-half of this group stated they would use faster broadband for business at least

50% of the time.

Most people would like to pay an amount that is similar to what they are paying

now.

BT line rental is seen by many as a hidden broadband cost; in any community

broadband initiative, the issue of BT line rental will need to be clarified.

A significant number of people are willing to become involved in efforts to bring

fast broadband to Kinlochbervie.

Although a specific site has not been decided, the installation of a fibre-enabled

cabinet, scheduled for late 2016, should result in significantly improved service

within 1-2 km of the cabinet. Improvements beyond 2.5 km will be minimal. As all

outlying settlements in the Kinlochbervie area are more than 3 km beyond the

village, the siting of the cabinet is crucial.

3.0 Maps

The following pages contain 4 maps:

A. Community Council Boundaries

B. Pattern of Broadband Speeds

C. Average Broadband Speeds by Community

D. Key Businesses

Durness CC

Scourie CC

Kinlochbervie CC

© Crown copyright. All rights reserved 100023369 2011

KinlochbervieCommunity Council Boundary April 2011

Less than 2.0 mbs

2.1— 5.0 mbs

Over 5.0 mbs

No Broadband

1

3

4

2

Legend

(megabytes per second)

2

3

2

4

3

1

Kinlochbervie

Map of Broadband Speeds

Village Centre

Kinlochbervie

Average Broadband Speeds

Kinlochbervie

Key Businesses and other non-

residential land uses

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4.0 Local Area Information

4.1 Description

Kinlochbervie is a remote fishing and crofting village on the west coast of Scotland with a

2011 population of 410 people. The village is relatively compact and contains about 50%

of the total houses in the community council area. The remainder of the inhabited part of

the area has a scattered population clustered in numerous very small settlements.

Two main roads leave the village. One extends northerly along the coast for

approximately 6.5 km to Sheigra. The other extends easterly for about 7.0 km until it

meets the main Ullapool-Durness Road at Rhiconich. Beyond Rhiconich are the

settlements of Achlyness, Rhivichie, Portlovorchie and Ardmore.

The terrain is very rugged with many hills; the nearby hills that border the inhabited area

are 100-130 metres high. Beyond these there are several hills that rise to around 300

metres. The village of Kinlochbervie is built on relatively flat ground but is constrained by

hills and water. Beyond the village, much of the housing is on the coast or on sea lochs

with access via steep roads.

4.2 Population (from 2011 census)

See Appendix A for a complete census profile.

Population 410

Area 240 sq. km.

Population density 1.7 people per sq. km.

59% of the population in the area is 45 years or older compared with 49% for all of

Scotland

75% of the 16-74 year olds are working either full or part time

60% of workers are employed in the following four sectors: education (18.2%);

agriculture, forestry and fishing (16.6%); wholesale and retail trade (12.9%) and

human health and social work activities (10.9%).

4.3 Housing (from 2011 Census)

In 2011, the area had approximately 260 properties; around 25% of these were

holiday homes. .

Just over 50% of properties in the area are in the village of Kinlochbervie

60% of the population are owners and 40% renters.

4.4 Schools and Public Buildings

Kinlochbervie High School

Kinlochbervie Primary School

Kinlochbervie Pre-School Centre

Kinlochbervie Village Hall

Doctor’s Surgery (Kinlochbervie & Scourie Medical Practice)

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Kinlochbervie Day & Community Care Centre (Ceilidh House)

North & West Sutherland Citizens Advice Centre

4.5 Churches

Church of Scotland (end of Manse Road)

Free Presbyterian Church of Scotland (by the Harbour)

Associated Presbyterian Church (meet at Ceilidh House)

Scottish Episcopalian Church (meet at Ceilidh House)

4.6 Key Businesses

Kinlochbervie Fish Selling Company

Norscot Seafood

Kinlochbervie Hotel

Rhiconich Hotel

The Old School House Restaurant

Bervie Stores

London Stores

Ridgway Adventure (Ardmore)

Free Spirit Trekking

4.7 BT Exchange Service

The Kinlochbervie Telephone Exchange is located in the village centre. This serves

approximately 272 residential premises and 51 non-residential premises. The exchange

code is NSKLB. BT Wholesale is the sole provider of broadband services.

5

Distance from Kinlochbervie to Outlying Areas

Area Approximate distance from exchange (km)

Badcall Inchard 1.8

Inshegra 3.7

Achriesgill 4.3

Rhuvoult 3.8

Rhiconich 7.0

Achlyness 8.1

Portlovorchie 9.2

Rhivichie 11.0

Ardmore 12.0

Oldshoremore 3.3

Blairmore 5.2

Polin and Drumnaguie 5.4

Balchrick 5.8

Sheigra 6.4

Droman 6.4

(Source: Google Maps)

4.8 Existing Broadband Services

There is a range of broadband suppliers in the area including BT, Plusnet, Fleur (formerly

TalkTalk), EE, SSE, Three and Sky. Satellite internet is also available.

4.9 Mobile Performance Data/Mobile Mast Sites

There are 4 mobile mast providers:

Vodafone (GSM)

O2 (GSM)

EE (GSM)

Three (UMTS – 3G)

All the mast sites are in the centre of the village.

Mobile phone signals in the area can be unreliable. Some residents have no mobile

service at their houses. Also, the service can go “down” – sometimes for several weeks.

4.10 Effect of Plans to Install Cabinet in Kinlochbervie

Kinlochbervie is scheduled to receive a fibre cabinet in late 2016; the exact site has not

been decided. Installation should result in significantly improved service within 1-2 km of

the cabinet. This beneficial impact will drop off after around 2.5 km.

More information can be found in Appendix B – Expected Impact of Cabinet Installation.

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5.0 Kinlochbervie Community Broadband Survey – The Results

5.1 The Survey

The Kinlochbervie Community Company mailed a short questionnaire to 230 addresses

within the Kinlochbervie Community Council catchment area – approximately 190

occupied houses and 40 holiday homes. The surveys could be posted back, dropped off

in a collection box or completed online. The purpose of the survey was to collect

information on broadband speeds within the area and explore the potential demand for

faster broadband.

There were 64 surveys returned: 57 from full-time residents and 7 from holiday home

owners. There was a 30% response rate from occupied properties. Although an effort

was made to reach holiday home owners through email, we only had email addresses for

a few properties.

The distribution of responses broadly reflected the distribution of population in the area.

Approximately 50% of the housing is in the village with the remainder evenly split between

Oldshoremore to Sheigra and Inshegra to Ardmore. In terms of the surveys, 30% were

from Oldshoremore to Sheigra, 39% from Kinlochbervie and Badcall Inchard and 31%

from Inshegra to Ardmore.

Appendix C is the questionnaire.

5.2 Internet Access

All survey respondents could access the internet – either by broadband or satellite. BT

is the main broadband provider; 83% of those with broadband were BT customers. The

remainder were divided among 7 different providers. Residents of Ardmore and

Portlovorchie depend on satellite.

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5.3 Satisfaction with Broadband

Over 60% of respondents described their current broadband connection as “poor”, 21%

as “satisfactory” and only 3% as “excellent”. There is a significant difference between the

village and outlying areas. In Kinlochbervie, opinion is evenly split between “poor” and

“satisfactory” while outside the village, over 90% felt their broadband connection to be

“poor”.

Overall Satisfaction with Broadband

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Satisfaction with Broadband – Kinlochbervie vs Outside of the Village

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Almost 50% of respondents took the time to answer the “comments” question. While a

few people report that the service is adequate for most uses, most expressed

dissatisfaction. The most common comments related to slow speed, reliability, suitability

for business and the need to fight for better broadband. Following is a selection of

comments:

Very poor.

Totally unreliable.

Speed declines during the day and is poorer in the evenings.

It is so slow that we can’t watch a simple 2 minute video.

Too slow for IPlayer and other streaming programs

The speed sometimes increases to 0.3 mbs.

The service is reliable but frustratingly slow. By contrast in rural Surrey I have download speed of 70mbps

Present service does not keep us in today’s world: too slow, times out, crashes.

Recently moved house and broadband is worse – only lived a street away before!

Unless fibre optic fast broadband came straight to the house, I do not see any

advantage to the outwith areas of KLB achieving a faster speed than we are

already achieving.

Not good enough for business

Would spend more time in the area if could access work remotely

As more people use the limited capacity, it has become impossible to work from

home.

Connection is subject to failing BT cables and lack of bandwidth in this area

Since my internet is bundled with BT I would want to avoid having to pay the BT line rental on top of a separate broadband fee. Additionally, I would need to be assured that any new system was robust and proven to be no more affected by downtime in bad weather than the current BT system.

I would want to know what kind of speed improvement we would be looking at before making a more substantial financial commitment. Friends and family in England have a far faster internet service as they have fibre optic (and have done for a long time) and yet they pay no more. Will this be yet another case of those who live remotely must expect less of a service than elsewhere? I hope not.

Given that our government has committed to nationwide improvement, we should

not have to fight so hard to get what the rest of the country has been promised as

a right.

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5.4 Broadband Speeds

Over the entire area, the average broadband download speed is 3.9 megabytes per

second and the average broadband upload speed is 0.37 megabytes per second.

a. Download Speeds

Approximately 40% of respondents were unable to obtain speeds of 2.0 megabytes per

second. Another 25% obtained speeds of between 2.1 and 4.9 mbs while 35% reported

speeds of 5.0 mbs or more.

There is a marked difference between the village of Kinlochbervie and the outlying areas.

In the village, most people are obtaining speeds of between 5.0 and 7.0 mbs. Beyond the

village, the average speeds decline with distance and hit 2.0 mbs at a distance of about

6 km.

The average speed over the whole outlying area is 2.0 mbs with 55% of this group

reporting speeds of less than 1 mbs. Beyond 5 km from the village, the speeds are either

extremely low or non-existent. In the in-between communities which lie between the

village and 5 km, the average speeds are 3.5 mbs but there is a great deal of variability

within individual communities.

The community council area can be divided into 4 sub-areas.

1. The speeds in Kinlochbervie (along with neighbouring Badcall Inchard) are significantly higher than the other 3 areas. More than 75% of respondents had speeds of between 5.0 and 7.0 mbs. The average was 5.9 mbs.

2. The areas on either side of the village (3-5 km away) had an average download

speed of 3.5 mbs – Oldshoremore, Inshegra, Rhuvoult and Achriesgill. The speeds exhibit a great deal of variability within these communities. In Achriesgill, for example, the reported download speeds ranged between 0.22 and 6.25 mbs.

3. The following communities had average download speeds of less than 2 mps: Sheigra, Balchrick, Droman, Blairmore, Drumnaguie, Polin, Achlyness and Rhivichie. In fact, all but one person reported speeds of less than 1.0 mbs. In addition, 5 respondents said their speeds were too slow to measure. These communities are more than 5 km away from the centre.

4. Ardmore and Portlovorchie. All respondents had satellite. The speeds were

variable but most felt that their download speeds were poor. These communities are around 10-12 km from the village.

Major businesses in the areas with the poorest broadband are the Rhiconich Hotel, the Old School House Restaurant, Ridgeway Adventure and the Free Spirit Trekking Centre. In addition, there are several home-based businesses and a significant number of holiday homes.

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b. Upload Speeds

Across the whole area, the average upload speed is 0.37 mbs. As with the pattern of

download speeds, the speeds are highest in the village and decline with distance. There

is less variability with 90% of respondents reporting upload speeds of less than 0.4 mbs.

While upload speeds are less important to most residential users, they are an impediment

to business users who may need to upload files.

The following pages contain several graphs and maps that illustrate the pattern of

download and upload speeds within the area:

Graph: Speeds By Distance from Kinlochbervie

Bar Chart: Download Speeds

Bar Chart: Average Download Speeds by Community

Map: Broadband Areas

Map: Average Download Speeds by Community

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5.5 Monthly Costs

Currently over 81% of respondents indicated that they paid less than £30 per month with

an average outlay of £22.84. However, this could be misleading since some included

their line rental in the cost and some did not. Others had line rental, telephone and

internet packages. Some had rates that were variable depending on usage.

All but one person expressed an interest in accessing a faster broadband network. While

a few said they would be willing to pay a little more, it is clear from the results that the

majority wish to pay an amount that is similar to what they are paying now - 32% said

they would like to pay £10-£19 per month while a further 48% said they would like to pay

£20-29 per month.

5.6 Market Demand and Commitment

There is strong interest in faster broadband for both home and business uses. Most

people would like to pay an amount that is similar to what they are paying now. Currently

all broadband users must pay for a landline but not everyone includes it as part of their

broadband cost. In any consideration of fast broadband, the issue of line rental must be

clarified. Will it be a required component? Will it be charged separately?

Almost 60% of respondents anticipated using faster broadband for at least some business

use. About 30% indicated they would use the connection for business at least 50% of

the time. Many people are frustrated that their speeds are inadequate for business.

16

A significant percentage of respondents are willing to become involved in efforts to bring

fast broadband to Kinlochbervie. When asked about willingness to participate, 38%

stated they were interested in getting involved in their local area and another 19% stated

that might offer sponsorship or other support.

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Appendix A

2011 Census Profile

(Source: Highland Council)

Kinlochbervie

Population

Highland Scotland

Description Percentage Number Percentage Percentage

Population Density

Area (square kilometers) n/a 240 n/a n/a

Number of people per square kilometre n/a 1.7 n/a n/a

Age

All people 100.0% 410 100.0% 100.0%

0 to 4 years old 3.2% 13 5.5% 5.5%

5 to 15 years old 13.0% 53 12.4% 11.8%

16 to 29 years old 10.8% 44 15.0% 18.5%

30 to 44 years old 14.4% 59 18.7% 20.0%

45 to 59 years old 28.9% 118 22.7% 21.1%

60 to 74 years old 21.7% 89 17.6% 15.5%

75 and over 8.0% 33 8.3% 7.7%

Under 16 16.2% 66 17.8% 17.3%

16 to 64 64.7% 265 63.6% 65.9%

65 and over 19.1% 78 18.5% 16.8%

Gender

Males 53.3% 218 48.9% 48.5%

Females 46.7% 191 51.1% 51.5%

Resident type

People living in a household 98.1% 402 98.4% 98.1%

People living in a communal establishment 1.9% 8 1.6% 1.9%

Households

HIGHLAND COUNCIL 2011 CENSUS PROFILE

for Community Council Areas

Click on the blue cell below, then click on the down arrow on the right hand side of the cell

to bring up a list of Community Councils. Click on the Council you are interested in.

Numbers for Highland and Scotland are also available from this list.

Kinlochbervie CC

Highland Scotland

Description Percentage Number Percentage Percentage

All household spaces 100.0% 264 100.0% 100.0%

Occupied household spaces 72.1% 191 91.6% 95.9%

Unoccupied household spaces 27.9% 74 8.4% 4.1%

Unoccupied household spaces: Second residence / holiday accommodation 25.5% 67 5.7% 1.5%

Unoccupied household spaces: Vacant 2.4% 6 2.7% 2.6%

All Households in unshared dwellings 100.0% 191 100.0% 100.0%

House or bungalow: detached 59.8% 114 42.3% 21.9%

House or bungalow: semi-detached 37.1% 71 28.6% 22.8%

Terraced (including end-terrace) 2.6% 5 15.6% 18.6%

Flat maisonette or apartment 0.5% 1 13.2% 36.4%

Caravan or other mobile or temporary structure 0.0% 0 0.4% 0.2%

Household size

Total number of households (with residents) 100.0% 191 100.0% 100.0%

Average number of persons per household n/a 2.11 2.24 2.19

1 person 37.9% 72 31.7% 34.7%

2 people 37.2% 71 36.7% 34.0%

3 people 8.0% 15 14.8% 15.1%

4 people 11.8% 22 11.5% 11.5%

5 people 3.5% 7 4.0% 3.7%

6 or more people 1.7% 3 1.3% 1.1%

Tenure

Owned 59.7% 114 67.2% 62.0%

Rented from Council 13.3% 25 13.2% 13.2%

Other social rented 7.8% 15 5.7% 11.1%

Private rented 11.7% 22 9.9% 11.1%

Living rent free 6.7% 13 2.3% 1.3%

Rented - other 0.9% 2 1.7% 1.3%

One person household: Aged 65 and over 17.9% 34 13.5% 13.1%

One person household: Aged under 65 20.0% 38 18.2% 21.6%

One family only: All aged 65 and over 6.9% 13 8.6% 7.5%

One family only: Married or same-sex civil partnership couple: No children 22.1% 42 15.2% 12.5%

One family only: Married or same-sex civil partnership couple: With dependent

children 12.6% 24 14.2% 13.6%

One family only: Married or same-sex civil partnership couple:

All children non-dependent 3.0% 6 5.6% 5.9%

One family only: Cohabiting couple: No children 3.1% 6 5.1% 5.0%

One family only: Cohabiting couple: With dependent children 5.4% 10 4.3% 3.7%

One family only: Cohabiting couple: All children non-dependent 0.5% 1 0.5% 0.5%

One family only: Lone parent: With dependent children 3.7% 7 6.2% 7.2%

One family only: Lone parent: All children non-dependent 2.9% 6 3.5% 3.9%

Kinlochbervie CC

Household spaces

Accommodation Type

Household composition

Other households: With dependent children 0.9% 2 1.5% 1.6%

Other households: All full-time students 0.0% 0 0.1% 0.9%

Other households: All aged 65 and over 0.0% 0 0.4% 0.2%

Other households: Other 1.0% 2 3.1% 2.9%

Total number of households (with residents) 100.0% 191 100.0% 100.0%

No adults in employment in household: With dependent children 1.9% 4 3.0% 3.9%

Dependent children in household: All ages 22.5% 43 26.2% 26.0%

Dependent children in household: Aged 0 to 4 6.6% 13 9.9% 10.0%

One or more persons in household with a long-term health problem or disability:

With dependent children 6.0% 12 5.6% 5.7%

Lone parent: Total 3.7% 7 6.1% 7.2%

Lone parent: In part-time employment 2.1% 4 2.4% 2.5%

Lone parent: In full-time employment 0.0% 0 1.5% 1.7%

Lone parent: Not in employment 1.6% 3 2.2% 3.0%

Aged 65 to 74: One person household 9.8% 19 5.8% 5.5%

Aged 75 and over: One person household 8.1% 16 7.7% 7.7%

Aged 75 and over: Two or more person household 9.0% 17 9.7% 8.3%

All households where HRP is aged 65 and over 100.0% 60 100.0% 100.0%

Owned 66.2% 40 74.8% 68.1%

Shared ownership (part owned and part rented) 0.0% 0 0.3% 0.4%

Rented from council (Local Authority) 13.2% 8 13.0% 14.9%

Other social rented 4.3% 3 4.4% 11.0%

Private rented 12.4% 8 4.5% 3.6%

Living rent free 3.7% 2 3.0% 2.0%

Car or van availability

Average number of cars or vans per household n/a 1.29 1.23 1.04

No car or van 15.8% 30 20.6% 30.5%

1 car or van 49.1% 94 46.3% 42.2%

2 cars or vans 27.7% 53 25.6% 21.6%

3 or more cars or vans 7.4% 14 7.5% 5.6%

All people working or studying 100.0% 280 100.0% 100.0%

Work or study mainly at or from home 23.5% 66 14.9% 11.3%

Underground metro light rail or tram 0.0% 0 0.0% 0.3%

Train 1.3% 4 1.2% 3.5%

Bus minibus or coach 7.8% 22 9.5% 13.4%

Taxi or minicab 0.0% 0 0.4% 0.7%

Driving a car or van 37.3% 105 42.6% 40.9%

Passenger in a car or van 14.4% 40 9.6% 9.0%

Motorcycle scooter or moped 0.4% 1 0.2% 0.2%

Bicycle 0.7% 2 2.4% 1.3%

On foot 11.3% 32 17.7% 18.5%

Other 3.3% 9 1.4% 0.9%

Retired people

Retired people: tenure

Families with children

Travel to work

Health

Highland Scotland

Description Percentage Number Percentage Percentage

General health

All people 100.0% 410 100.0% 100.0%

Very good 51.8% 212 54.1% 52.5%

Good 28.3% 116 29.9% 29.7%

Fair 14.4% 59 11.6% 12.2%

Bad 4.2% 17 3.4% 4.3%

Very bad 1.4% 6 1.0% 1.3%

Limiting long-term health

Limited a lot 9.2% 38 8.1% 9.6%

Limited a little 11.3% 46 10.5% 10.1%

Not limited 79.5% 325 81.4% 80.4%

Provision of unpaid care

Not providing care 88.0% 360 91.0% 90.7%

Providing 1 to 19 hours of care a week 5.7% 23 5.3% 5.2%

Providing 20 to 34 hours of care a week 1.4% 6 0.8% 0.9%

Providing 35 to 49 hours of care a week 1.0% 4 0.7% 0.8%

Providing 50 or more hours of care a week 4.0% 17 2.3% 2.5%

Identity and Language

Highland Scotland

Description Percentage Number Percentage Percentage

Identity

All people 100.0% 410 100.0% 100.0%

White - Scottish 77.8% 318 79.9% 84.0%

White - Other British 19.0% 78 14.7% 7.9%

White - Irish 0.5% 2 0.6% 1.0%

White - Polish 0.6% 3 1.5% 1.2%

White - Other 1.7% 7 1.9% 1.9%

Asian, Asian Scottish or Asian British 0.0% 0 0.8% 2.7%

Other ethnic groups 0.5% 2 0.7% 1.4%

National identity

All people 100.0% 410 100.0% 100.0%

Scottish identity only 62.4% 255 61.5% 62.4%

British identity only 10.6% 43 10.2% 8.4%

Scottish and British identities only 11.9% 49 15.2% 18.3%

Scottish and any other identities 1.8% 7 2.3% 1.9%

English identity only 7.1% 29 4.4% 2.3%

Any other combination of UK identities (UK only) 3.9% 16 2.9% 2.0%

Other identity 2.0% 8 3.3% 4.4%

Kinlochbervie CC

Kinlochbervie CC

Other identity and at least one UK identity 0.2% 1 0.3% 0.3%

Religion

All people 100.0% 410 100.0% 100.0%

Church of Scotland 49.1% 201 36.9% 32.4%

Roman Catholic 2.2% 9 7.6% 15.9%

Other Christian 11.5% 47 9.1% 5.5%

Muslim 0.0% 0 0.3% 1.4%

Other religions 0.5% 2 0.8% 1.1%

No religion 29.8% 122 37.3% 36.7%

Not stated 6.9% 28 7.9% 7.0%

Country of birth

All people 100.0% 410 100.0% 100.0%

Scotland 74.0% 303 77.2% 83.3%

England 20.9% 86 16.0% 8.7%

Wales 0.4% 2 0.5% 0.3%

Northern Ireland 0.2% 1 0.6% 0.7%

Republic Of Ireland 0.6% 3 0.3% 0.4%

Other EU countries (inc UK part not specified) 1.7% 7 3.0% 2.6%

Other countries 2.2% 9 2.4% 4.0%

Length of residence in UK

All people born outside the UK 100.0% 18 100.0% 100.0%

resident in UK for less than 2 years 0.0% 0 13.2% 22.1%

resident in UK for 2 years or more but less than 5 years 10.2% 2 23.6% 21.7%

resident in UK for 5 years or more but less than 10 years 8.9% 2 20.4% 18.8%

resident in UK for 10 years or more 80.9% 15 42.8% 37.4%

Language

All people aged 3 and over 100.0% 401 100.0% 100.0%

Speaks English well or very well 98.6% 395 98.8% 98.6%

Does not speak English well 1.2% 5 1.0% 1.2%

Does not speak English at all 0.2% 1 0.2% 0.2%

Able to speak Gaelic 4.1% 16 5.4% 1.1%

Other Gaelic Skills 3.9% 16 2.0% 0.6%

No skills in Gaelic 92.0% 369 92.6% 98.3%

Able to speak Scots 18.0% 72 21.6% 30.0%

Uses a language other than English at home 3.7% 15 7.1% 7.4%

The Economy and Labour Market

Highland Scotland

Description Percentage Number Percentage Percentage

Economic activity

All persons 16 to 74 100.0% 311 100.0% 100.0%

Economically active 72.0% 224 71.5% 69.0%

Employees - part-time 19.2% 60 15.2% 13.3%

Employees - full-time 38.2% 119 39.5% 39.6%

Self-employed 11.5% 36 11.0% 7.5%

Kinlochbervie CC

Unemployed 1.7% 5 4.0% 4.8%

Full-time student - employed 1.5% 5 1.5% 2.9%

Full-time student - unemployed 0.0% 0 0.3% 0.8%

Economic inactivity

All persons 16 to 74 100.0% 311 100.0% 100.0%

Economically inactive 28.0% 87 28.5% 31.0%

Retired 17.1% 53 16.0% 14.9%

Student 2.9% 9 3.2% 5.5%

Looking after home or family 3.7% 12 3.8% 3.6%

Long-term sick or disabled 3.3% 10 3.9% 5.1%

Other 1.0% 3 1.7% 1.9%

Unemployment

All persons aged 16 to 74 who were unemployed 100.0% 5 100.0% 100.0%

Aged 16 to 24 31.0% 2 28.5% 30.2%

Aged 25 to 49 50.0% 3 48.6% 51.4%

Aged 50 to 74 19.0% 1 22.9% 18.4%

Never worked 12.0% 1 9.3% 13.9%

Hours worked

All persons aged 16 to 74 in employment 100.0% 218 100.0% 100.0%

Part-time 1 to 15 hours 9.3% 20 7.2% 7.0%

Part-time 16 to 30 hours 22.8% 50 21.4% 21.0%

Full-time 31 to 37 hours 17.9% 39 17.8% 21.2%

Full-time 38 to 48 hours 30.9% 68 37.9% 39.1%

Full-time 49 hours or more 19.1% 42 15.8% 11.7%

Industry

All persons aged 16 to 74 in employment 100.0% 218 100.0% 100.0%

A Agriculture forestry and fishing 16.6% 36 4.3% 2.0%

B Mining and quarrying 3.7% 8 1.2% 1.4%

C Manufacturing 1.7% 4 5.7% 7.7%

D Electricity gas steam and air conditioning 0.9% 2 0.8% 0.8%

E Water supply - sewage waste management and remediation activities 0.0% 0 1.3% 0.8%

F Construction 6.4% 14 9.8% 8.0%

G Wholesale and retail trade - repair of motor vehicles and motorcycles 12.9% 28 14.9% 15.0%

H Transport and storage 4.4% 10 5.0% 5.0%

I Accommodation and food service activities 6.6% 15 9.1% 6.3%

J Information and communication 0.9% 2 2.4% 2.7%

K Financial and insurance activities 0.0% 0 1.3% 4.5%

L Real estate activities 2.2% 5 1.3% 1.2%

M Professional scientific and technical activities 2.1% 5 4.5% 5.2%

N Administrative and support service activities 2.6% 6 4.0% 4.3%

O Public administration and defence - compulsory social security 5.2% 11 6.6% 7.0%

P Education 18.2% 40 7.6% 8.4%

Q Human health and social work activities 10.9% 24 15.2% 15.0%

R S T U Other 4.9% 11 4.9% 4.9%

Occupation

All persons 16 to 74 in employment 100.0% 218 100.0% 100.0%

Managers directors and senior officials 11.9% 26 9.7% 8.4%

Professional occupations 13.9% 30 14.6% 16.8%

Associate professional and technical occupations 10.1% 22 11.0% 12.6%

Administrative and secretarial occupations 9.2% 20 9.7% 11.4%

Skilled trades occupations 22.3% 49 16.9% 12.5%

Caring leisure and other service occupations 13.6% 30 10.3% 9.7%

Sales and customer service occupations 2.1% 5 8.2% 9.3%

Process plant and machine operatives 6.8% 15 8.2% 7.7%

Elementary occupations 10.0% 22 11.4% 11.6%

Education

Highland Scotland

Description Percentage Number Percentage Percentage

Highest Qualification

All persons aged 16 and over 100.0% 343 100.0% 100.0%

No qualifications 32.6% 112 25.5% 26.8%

Level 1: 0 Grade, Standard Grade, Access 3 Cluster, Intermediate 1 or 2, GCSE,

CSE, Senior Certification or equivalent; GSVQ Foundation or Intermediate, SVQ level

1 or 2, SCOTVEC Module, City and Guilds Craft or equivalent; Other school

qualifications not already mentioned (including foreign qualifications). 21.0% 72 24.5% 23.1%

Level 2: SCE Higher Grade, Higher, Advanced Higher, CSYS, A Level, AS Level,

Advanced Senior Certificate or equivalent; GSVQ Advanced, SVQ level 3, ONC,

OND, SCOTVEC National Diploma, City and Guilds Advanced Craft or equivalent. 12.4% 42 14.4% 14.3%

Level 3: HNC, HND, SVQ level 4 or equivalent; Other post-school but pre-Higher

Education qualifications not already mentioned (including foreign qualifications). 8.2% 28 9.2% 9.7%

Level 4 and above: Degree, Postgraduate qualifications, Masters, PhD, SVQ level 5 or

equivalent; Professional qualifications (for example, teaching, nursing, accountancy);

Other Higher Education qualifications not already mentioned (including foreign

qualifications). 25.8% 88 26.4% 26.1%

Kinlochbervie CC

Appendix B

Expected Impact of Cabinet Installation

Appendix C

Expected Impact of Cabinet Installation

The village of Kinlochbervie is scheduled to receive a cabinet in late 2016. Fibre optic cable will be taken to the cabinet and distributed from there to households via existing copper cables. It is expected that the cabinet will be placed next to the exchange which is situated in the centre of the village. This should result in significantly improved broadband speeds within the village and as far as Badcall Inchard. The beneficial impact drops off at around 3 km from the cabinet. All other communities in the area are further than 3 km from the centre.

What is fibre broadband?

(Source: http://www.thinkbroadband.com/guide/fibre-broadband.html)

Fibre broadband uses fibre optic cables to help increase the speed of your broadband connection. It is often referred to as 'super-fast broadband' or 'next-generation broadband' as it offers faster speeds than have been available to date using older generation networks.

There are generally two types of fibre broadband connections: Fibre to the cabinet (FTTC) and fibre to the home (FTTH). The first is relevant for Kinlochbervie.

What speed can I expect from fibre broadband? (FTTC)

Expected speeds will be highest at the cabinet and will decrease with distance. The greatest benefit will be seen up to 1 km from the cabinet and will decline very quickly after that. Beyond 3 km there is very little benefit.

Source: http://www.increasebroadbandspeed.co.uk/2013/chart-bt-fttc-vdsl2-speed-

against-distance

What speeds could I expect in Kinlochbervie? The following table looks at expected download speeds in the various local communities. I have included results from two published tables; the speeds vary slightly.

Area Distance from exchange (km)

Expected speeds1

(mbs)

Expected Speeds2

(mbs)

Village Centre (IV27 4RP)

0.0 80 100

Inchard Place 0.3 76 45

McBeath Court 0.3 76 45

Innes Place 0.5 60 38

Bervie Road 0.6 50 35

Harbour Area 0.6 50 35

Mackenzie Square 0.6 50 35

Manse Road 1.0 28 24

Badcall Inchard 1.8 18 18

All other areas are beyond 3 km from the cabinet; no benefit is expected.

Sources:

1. http://www.increasebroadbandspeed.co.uk/2013/chart-bt-fttc-vdsl2-speed-against-distance

2. http://www.thinkbroadband.com/guide/fibre-broadband.html

Appendix C

Community Broadband Questionnaire

February 2016 1

Kinlochbervie Community Broadband Questionnaire

This survey may also be completed online at https://www.surveymonkey.co.uk/r/klb_broadband

1. Where is your property located? (Achriesgill, Kinlochbervie, Oldshoremore, etc.)

2. What is your postcode? 3. Are you able to use the internet at this address? Yes / No 4. How do you access the internet? (i.e. broadband, satellite, dial-up)

5. Which internet service provider do you use? (ie BT, EE, Sky, etc)

6. How many people in your household use the internet at this address?

If you do not use broadband, go to Question 10.

7. How much do you currently pay for your broadband each month? 8. How would you describe your current broadband connection?

Poor Satisfactory Excellent 9. Speed Test: Please run the speed test at www.speedtest.net and enter the results:

Download speed Upload speed 10. Would you be interested in accessing a faster broadband network? Yes / No 11. If yes, how much would you pay per month for a fast broadband connection?

£10-£19 £20-£29 £30-£39 £40-£49 £50 plus

Please turn over

February 2016 2

12. Would you use this broadband for home and/or business use?

Home use …….….% Business use …..….% 13. If you have any other comments related to your internet service please tell us below:

14. Would you be willing to become involved or support a local community organisation seeking to deliver a high-speed broadband service?

Interested in getting involved in my local area

May consider offering sponsorship or other support I am not interested at this time

15. Do you wish to receive the results of this survey via email? Yes / No

Please provide your contact details. These will only be used in relation to the provision of broadband services in your area and will not be disclosed to third parties without your consent. Name Address Postcode Phone Email Please return your completed survey to Margaret Meek in the envelope provided (needs stamp) or place it in one of the boxes in the garage, local shops or Ceilidh House. It can also be completed online at https://www.surveymonkey.do.uk/r/klb_broadband

For more information about Community Broadband visit: www.communitybroadbandscotland.org