kiosk statistics, kiosk health & kiosk reporting - remote management
DESCRIPTION
View your kiosk health, usage statistics, and status using KioWare Server. Remotely monitor, update content, and group your kiosks for reporting purposes. View a kiosk dashboard with licensing and heartbeat information, group kiosks by location, manage Windows, iOS and Android kiosks (running KioWare or KioskPro) all with KioWare Server.TRANSCRIPT
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Kiosk Health & Usage StepsRemote Kiosk Management Features & Functions
KioWare Lite (for Windows)
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Reporting on Kiosk Data, Big Data for Kiosks
5 Reasons to Manage your Kiosks via KioWare Server
1. Leverage technology to decrease time and resources needed to manage kiosks
2. Minimize or eliminate kiosk downtime
3. Optimize kiosk placement
4. Customize kiosk content/setup
5. Report to managers & C Level individuals on kiosk usage/deployment with standard and custom reports
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Monitoring Your Kiosk Remotely
• Given the importance of kiosk availability, remote monitoring via KioWare Server can be an essential tool for ensuring kiosk uptime. KioWare Server sends email notifications when kiosks miss heartbeats or experience a status change.
• You can view the health of all of your kiosks via a status overview page, enabling you to have a bird’s eye view of all of your kiosks with one dashboard. This allows you to efficiently tend to temporary kiosk health issues without an on-site visit.
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Group Kiosks for Easy Remote Kiosk Management
Group management of kiosks allows you to manage kiosk settings, stats, and content by categories/groups of your creation. You can group the kiosks by region, performance, or other segmenting that you determine necessary. This allows you to customize content and settings to optimize conversions and satisfaction amongst users.
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Standard Reports
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• Usage Statistics - Displays usage statistics for one or all kiosks within a project• Project Overview - Lists each kiosk in a project with revision (current and new) and last check-in
times• Heartbeat Report - Displays history of heartbeats received from a kiosk; can drill into any
heartbeat for detailed view of 30+ performance parameters• Content Update History - Displays history of files downloaded to the kiosk• Survey Data Results - Displays summary statistics of survey information uploaded from kiosk• Content Traversal - Used to analyze the most common paths taken by the user, e.g., what was
the most common second page viewed?• Kiosk Events - Displays the event log for a kiosk• Urgent Event Log - Displays the urgent event log for a kiosk• Stats Upload History - Displays the history of statistics uploaded for a kiosk• Survey Results Upload History - Displays the history of surveys uploaded for a kiosk
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Kiosk Management with KioWare Server
KioWare Server is available for hosting on your own server and will soon be available for hosting on the cloud
KioWare Server can be used to manage kiosks running kiosk software by KioWare or Kiosk Pro
KioWare Server allows you to manage kiosks running on multiple operating systems: Android, Windows, and iOS (as long as the kiosk software is KioWare or Kiosk Pro)
Managing your kiosks with KioWare Server can increase efficiency, minimize downtime, and improve customer experience, all while increasing the amount of data available to make informed decisions about kiosk content, usage, and placement.
Learn more about KioWare Server at KioWare.com or call 717.843.4790 for more information
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GSA Schedule for Government Agencies/Offices
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Contract #: GS-35F-277BAContractor: Analytical Design Solutions, Inc.Address: 227 W. Market St Suite 200, York PA 17401-1002Phone: 717-843-4790E-Mail: [email protected] Address: http://www.kioware.comDUNS: 831522362Primary NAICS: 511210Schedule: 70 – General Purpose Commercial Information Technology Equipment, Software & ServicesSIN Category: 132 33Socio Economic: Small Business, SBA Certified Small Disadvantaged Business
KioWare is available under GSA IT Schedule 70, SIN category 132 33 (Perpetual Software License). To order online, please use GSA Advantage.
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Download a Free Trial at KioWare.com
KioWare offers Windows and Android™ kiosk software solutions. For a full list of products and features, visit KioWare.com
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For Articles, Case Studies, & White Papers, visit KioWare Resources:
Using Group Policy Object (GPO) to Restrict Access
Protect from Security Breaches
10 Reasons to use Kiosk Software
Windows Kiosk Mode Uses & Limitations