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KLAS Research The State of Cybersecurity in Healthcare Garrett Hall, Research Director

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Page 1: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

KLAS ResearchThe State of Cybersecurity in Healthcare

Garrett Hall, Research Director

Page 2: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

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KLAS Mission: To improve healthcare technology delivery by

honestly, accurately, and impartially measuring

vendor performance for our provider partners.

Our Promise to You… and Healthcare Providers

•Straight Customer Feedback•Actionable Findings•Experience-Based Recommendations

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KLAS Influence

© Copyright KLAS 2016 3

3,100

Research focus is on the customer experience.

Healthcare customer executives (VP & C-Level) who actively participate by sharing their experience and benefit from accessing KLAS data/reports.

KLAS is entirely dedicated to improving healthcare, including the provider market, payer market, and the emerging “payvider” market.

Vendors receive guidance.

KLAS insights assist organizations.

4,500

25,000+

750

Healthcare organizations worldwide represented in the KLAS data through the participation of their employees each year who share their voice/experience.

Interviews conducted each year. 95%+ are person-to-person interviews with current customers.

Healthcare IT products and services measured by KLAS.

400 Vendors measured and highlighted in KLAS Reports.

27,839 Downloads of KLAS specialty reports published last year by healthcare customers. Average of 400-500 healthcare customer downloads per report.

28 Members of the KLAS Advisory BoardCLICK HERE to see complete list of Advisory Board Members

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A Sobering Statistic

© Copyright KLAS 2017

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Who Owns Cybersecurity Today?

© Copyright KLAS 2017

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6© Copyright KLAS 2017

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How Do You Detect and Respond to Attacks?

© Copyright KLAS 2016

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“We try to do external risk assessments monthly. We try to focus on a security-risk-analysis procedure, which allows us to do some penetration testing within the environment to make sure that we can determine any of our current leaks and any additional ports that are currently shut down. I have also hired an ethical hacker to start focusing a lot on the overall process of trying to penetrate our system. I need to know how people are coming in so that we can close any openings as soon as possible.”

“We had a breach about a year ago, so we got the results from the HIPAA security assessment and are now starting to do a risk assessment or prioritization based on the risk to figure out which things we need to start working on first.”

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What are Providers Focused On?

© Copyright KLAS 2017

Technologies Provided by Two Most Impactful Security Vendors

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Garrett R. Hall

[email protected]

801-404-5428

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Contact Info

© Copyright KLAS 2017

Page 22: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

4 Critical Componentsfor DLP SuccessBrian Mullins

VP Product Marketing

Digital Guardian

Page 23: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

“DLP is one of the most powerful and important tools in our modern security arsenal, and anything with that kind of versatility and wide range of integration points can be a problem if you fail to appropriately plan.”

- Rich Mogull, Analyst & CEO,Securosis

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Page 24: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

#1 - DLP as a Program

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People

+

Process

+PROVEN METHODOLOGY

Technology

Page 25: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

#2 – Proven Implementation Methodology

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Understand BuildEnforce & Educate

UNDERSTAND

▪ Where PHI is located throughout the enterprise

▪ When PHI is at risk

BUILD

▪ Smart polices & controls

▪ Enterprise wide knowledge how business operates

ENFORCE

▪ Start with monitor only, then move to enforce

EDUCATE

▪ Real-time prompts increase employee awareness and educate users on proper usage

Assess & Improve

ASSESS

▪ Identify policy gaps

IMPROVE

▪ Refine policy

▪ Add additional DLP components

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#3 – Implement One Step at Time

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1

2

3

4

DATA DISCOVERY

NETWORK DLP

CLOUD DLP

ENDPOINT DLP

Page 27: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

#4 - Consider DLP MSP

“We think this skill deficit helps explain the growing popularity of Managed Security Service Providers (MSSPs), an attractive option to enterprises looking to modernize their approach to security. According to Gartner, the MSSP space is an $8B market growing at 15%. MSSPs differ from security consulting practices in that they offer shared security services to multiple clients”.

Joel P. Fishbein, Jr. | Software and Cloud TechnologyBTIG Industry Report: Cyber Security Landscape 2016 and Beyond

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Page 28: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

Reduced PHI data

loss risk by 82%

The Power of Real-time Education

Page 29: KLAS Research The State of Cybersecurity in Healthcare · 2021. 1. 21. · KLAS insights assist organizations. 4,500 25,000+ 750 Healthcare organizations worldwide represented in

Q&A

Confidential