kleeneze team talk company newsletter period 9

PERIOD 9, 2016WWW.KLEENEZE.CO.UK

Success leaves clues

BE PREPARED FOR THE MOST

PROFITABLE SEASON OF ALL

WIN A PACK OF CHRISTMAS

CATALOGUES

2 TEAMTALK PERIOD 9, 2016

One of my closest friends probably has more in common with my three year old than she does with me. She is the first to throw her hands up with joy if I suggest getting the craft box out. You won’t find her standing with the rather bored looking grownups at the playground – she’ll be the one leading all the children under the slide to make a fort. She’ll spend hours with the kids on the trampoline and if you ever need a phone-a-friend specialising in Disney films, she’s your woman.

Children naturally gravitate towards her. However, so do adults. She has a pretty senior job role for a government body, she owns her own house, and she has responsibilities and daily duties just like everyone else. It’s as if, during the transition from child to adult, she took the best bits with her and, as a result, she’s joyful and endearing to be with.

Childish behaviour in people who aren’t actually children is point blank obnoxious. Childishness is whining, complaining when you don’t get what you want and blaming others for your situation. Being childlike, though, is a wondrous thing. It’s throwing yourself into something for the love of it. It’s displaying a great amount of passion and energy without caring what others may think. It’s wanting to know more, grasping opportunities to learn, to grow and to live in the moment. It’s about having fun.

Of course, I’m not suggesting that you climb into the loft and start getting boxes of Lego out (unless you want to). The ‘something’ you display a childlike love of doesn’t actually have to be anything for five-year-olds and under.

Children are constantly questioning why and how. Start to ask yourself these questions. Ask these questions of your business. There are so many resources and people to speak to throughout the Network – your Upline, your team members, crossline distributors, distributors that you see on Facebook, distributors that you bump into at events. Show curiosity in their success, ask questions and continue to ask until you understand and can apply the answers to your own business.

Children don’t deal in the past. Every day they awake refreshed and ready to hurl themselves into an adventure. They find ways to make the mundane fun. They compete and, if they lose, they pick themselves up and compete again – until they win.

Love what you do and create that life you always wanted. You want your life to be fun, don’t you? By tapping into the childlike side of your character, you’ll find your reason why. The focus for why you run your own business, why you work hard to succeed at your business.

If you feel as though you’ve been plodding through your life, going through the motions – it’s time to take control. Grasp this opportunity you have right now and do something incredible with it.

CONTENTSEditor’s Note

Xenia PooleXenia Poole, Editor in Chief

PERIOD 9, 2016 TEAMTALK 3

4

7

CONTENTS

11

5 MK’s update All the latest company news from Kleeneze’s

Managing Director, Michael Khatkar

6 Time for something special Add a little something extra to your product offering

4 Win a pack of Christmas Catalogues Enter our monthly competition and you could have some

extra catalogues to add to your retail arsenal

7 Prepare for the most profitable season of all

It’s the last quarter of the year – don’t get caught off-guard. Now is the time to start your planning

10 Christmas by numbers Check out our seasonal infographic!

11 Getting back to basics Are you a traditionalist when it comes to

Network Marketing?

16 Retail feedback Your results are incredible! Time to shout about them

17 I sold £500 of product in less than 2 hours

A part-time Kleeneze business is bringing one distributor massive results

18 I’ve turned my life around After 6 years living on sickness benefit, Carol-Ann O’Neill

has turned her life around

20 Success leaves clues Fantastic stories from throughout

the Network

23 Period 9 Recognition Congratulations to all our Network achievers in Period 9!

14 Kleeneze Christmas Showcase

What a day! We look back at some of the highlights

Editorial: Xenia Poole, Liz HarperColumnists: Michael KhatkarPhotography: Steve EvansDesign: Nigel Rice

4 TEAMTALK PERIOD 9, 2016 PERIOD 9, 2016 TEAMTALK 5

Competition News and views

This business is constantly moving and evolving. New products are introduced every week. Incentives come to an end and new ones begin. Distributors move up the Sales Plan, breaking away from their team somewhat to form new teams of their own. New people come in and others leave. IT systems advance. Successes are briefly celebrated and then we move on to create more successes.

Change is good. A comfort zone is no place to live out your life. Challenges are never easy, but avoiding those means that moving forward, often upwards, can never happen. This business looks hugely different to the one it was ten years ago – to the one it was even ten months ago!

This last Period saw sales once again increased on the previous year. It saw more people than ever before join the Network. It hosted two Showcases in the UK and in Ireland. It became the Period in which international expansion for the company was set in place. It celebrated massive Sales Plan and incentive success.

All of that change leads to us evolving together into an even more phenomenal company. We’re doing this together – no one need be left behind. The fantastic part of this business is that everyone has the same opportunity as everyone else. Every individual is as important as the next, as I’ve mentioned before a level-playing field is vital in every aspect of this business and that is something I will strive to achieve.

Everything changes, but one thing remains the same. People and helping them to achieve their goals. As Zig Ziglar so aptly said: “You can have everything in life you want, if you will just help enough other people get what they want.” That’s our business in a nutshell and we will continue helping you to get what you want for as long as you possibly need.

Over the next few periods, we will be taking our first steps into international expansion, so it’s important that we make it work. Gone are the days that we said something for the sake of it – we all want to take this opportunity from the greatest business in the UK & Ireland today, to the fastest growing in the whole of Europe!

We are all in this together – one team moving forward.

Back in summer, I told you we hadn’t come this far to only go this far. Since then, it’s been onwards and upwards and we’re now not only anticipating a greater Christmas season than ever, we’ve already started! Your part in this is huge, so thank you for all your continued support and all that you do. Together, we will achieve great things! Please keep letting us know of all your successes – no matter how small – and we will continue to use them to inspire others within the Network.

MK’s update

Michael Khatkar, Managing Director

COMPETITIONYour chance to win 50 FREE catalogues!We’re giving away 5 packs of Kleeneze Autumn Winter issue 2 and Christmas 2016 catalogues to 5 lucky distributorships! All you need to do is answer the question below:

Who are the judges on the Great British Bake Off?A) Gregg Wallace & John TorodeB) Sue Perkins & Mel GiedroycC) Mary Berry & Paul Hollywood

Send in your answers along with your account number to [email protected] using the subject ‘Bake Off’, no later than 28th October 2016.Terms and conditions can be viewed on the DSA.

The most anticipated catalogue of the year is finally here and we can’t get enough of all of the positive feedback we’ve been receiving recently.

The Kleeneze Christmas catalogue has a stunning front cover product which is ideal for doorstep demonstration. It’s small, compact and light which makes it the perfect product to show when dropping off a customer’s order.

Not only do you have the Christmas catalogue but we’ve also freshened up the cover and added a couple of new products to our Autumn Winter Main Book too. On the front cover, we feature some of our baking products which is on trend right now with the return of the Great British Bake Off. On page 2 and 3, we’ve introduced two new bags designed to help you get your shopping home. The folding trolley bag is perfect for shopping trips and it can be simply wheeled home. The red shopping trolley bag clips into your trolley and can be carried away once you have finished. Both are just £10/€12!

Win FREE Christmas catalogues!


Kleeneze online Business planning


At any one time, we have over 2,500 products in our ranges for you to offer your customers. However, every week, we introduce two Internet Special products. These products are available online only and you can find some fantastic price reductions and bargain offers! You’ll find discounts on garden, home, health, kitchen, fashion and much, much more!

We know that online selling is helping to add those extra sales and help you hit even more retail targets than ever before, so we know these products are a welcome addition to your range.

Time for something special

INTERNET SPECIALSBOOST YOUR RETAIL!

You can find all the Internet Specials on your shop at http://www.klife.co.uk/klifeshop/klife-internet-specials.

If you’re thinking it’s far too early to be thinking of Christmas, think again! Christmas orders are already flooding in. Don’t let your business be left behind as we hurtle towards the last part of the year.

Here are some ideas to help you maximize your profits this year:

Increase blanket dropping, either by turning around your existing catalogues more often (i.e., drop twice a week instead of once) or investing in more catalogues

1

Attach a Christmas catalogue and order form to your ‘thank you for your order’ slip and collect the extra orders when you deliver the products

3Pick some hero products to highlight on and offline. Whether it’s the Macmillan Angel Bauble or another doorstep demonstration product

4

Don’t forget to up your sponsoring efforts. It may be the most profitable period for you, but for others, Christmas can be a time of financial worry. Let them know there is another way7

Keep tracking your activity and stay on track with your goals8

Demonstrate the Christmas front cover product when delivering orders to your customers2 Consolidate your

rounds into 3 drops rather than 4. To give you a whole week free for extra activity

6WHY NOT

DEMONSTRATETHE PRODUCTSTO YOUR

CUSTOMERS! 4DROPS

3DROPS

Promote your Kleeneze and K Life shops. They’re open 365 days a year, 24/7 and can be there for your customers when you can’t

5 365 days a year 24/7 whatever the weather

PREPARE FOR THE MOST profitable season of the Year

Stand Mixer

3 Tier cupcake stand

Wok Stir Fry Pan

Sleep in Rollers

INCREASE YOUR CUSTOMER BASEThe lead up to Christmas is a great time to pick up those customers who don’t usually order from you. One method that Distributors consistently swear by is tap & tell (personally presenting). It’s a simple two step method that, when trialed, showed that four times as many people placed an order and those orders were a phenomenal 60% larger.

STEP 1: Tap on the door

STEP 2: Tell. “Hi I’m [name] from Kleeneze. I’m just leaving you your catalogue. I will be back on [day] to collect it if you could leave it outside so I don’t disturb you. Thanks! See you soon.

DOORSTEP DEMONSTRATEWe’re a few months away from Christmas, but already our front cover product is creating incredible sales! If you haven’t experienced a Kleeneze Christmas yet, you may be wondering why we’re talking a little more about this product than any other. Let us explain. The Light-Up Glass Christmas Tree is PERFECT for showing your customers at the doorstep. It’s a great eye-catcher and will help Distributors increase their orders – sometimes by hundreds of pounds – this Christmas.

PLUS – Our top ten sellers of this great product will be entered into a draw at the January Showcase to win a place on the Destination 2017 in Mexico!

Demonstrating products on the doorstep is easy. Take one along when you deliver your orders and make a point of showing the product to every single customer. As you finish your delivery, ask your customer: “Hey, what do you think of this? It looks much better in real life, doesn’t it? We’re taking orders for them tonight. Would you like us to get you one?”

Simples!

Given that, at the VERY LEAST, you’re going to make £2.10 on every Light-Up Glass Christmas Tree you sell, here’s how many you’d have to sell in order to treat yourself to some of these this Christmas:

Apple iPad Pro (£549) 262Xbox One (£250) 120Kindle E-Reader (£60) 29Dolce Gusto Coffee Machine (£90) 43Kenwood Blender (£14) 7Calvin Klein Eternity Moment 100ml (£25) 123 Night Berlin Christmas Break (£339) 162Aston Martin Drive Experience (£115) 55Lego Millennium Falcon (£130) 62

KEEP GOOD RECORDSChristmas is the optimum time to thank your customers for their loyalty over the past year and Christmas cards are a great way to do that. In the lead up to the big day, make sure you keep good customer records, so when it comes to writing their cards, it’s a doddle. When’s the best time to deliver them? Well, that’s up to you, however, here’s what one distributorship advised:

“Posting Christmas cards with a ‘thank you for your support and loyalty message through the door when you deliver the catalogue for the last time rather than when you pick it for up for the last time. We’ve found we get more Christmas sales doing it this way and that sales increase in January as a consequence of showing gratitude.”

Stuart and Gail McKibbin, Senior Executive Distributors


Business planning


It’s the busiest time of the year, so make sure you make a foolproof plan for your business activity, so you can sit back, relax and enjoy the festivities.

There are many ways you can do this. In the lead up to Christmas, try creating your own newsletter featuring hero products or even fun recipes using Kleeneze products!

As it gets closer to Christmas, consider installing a countdown app onto your website or Facebook page.

KEEP YOUR CUSTOMERS INFORMED

POINTS TO HELP:• Remember the catalogue will do the selling

for you, so all you’re doing is giving people an opportunity to look at it

• Speak to people with one thing in mind – how would you like to be spoken to? Remember that and let it come across in your voice and tone

• Don’t forget to smile!• Hand them the catalogue as you start your script,

don’t ask or pause • Walk away as you finish your script • If they do not want a catalogue on this occasion,

don’t take offence. Ask if you should pop by next time

• Keep records so you can easily remember who might want a catalogue next time

“Personally present 25% of your books if you want to increase your bulk sales” Gillian Nicholson, Platinum Premier Executive

“We use a simple ‘last chance to order before Christmas... orders placed now will be delivered before Christmas’ slip. It’s important, especially closer to Christmas when customers are concerned that their gifts will not arrive on time.”

Mike and Dawn Gough, Gold Senior Executive Distributors

“Have your web address or Facebook Group/page on all your slips and let customers know they can order online too,”

Debra and Steve Nell, Gold Senior Executive Distributors

HOLD YOUR CHRISTMAS PARTY NOWYou know what it’s like, come Christmas you’ve more social engagements than the whole Kardashian family combined. You’re not the only one who has trouble fitting it all in – friends, family and customers will feel the same. Why not hold an ‘open day’ now, gain sales and procure repeat business for the rest of the year and beyond!

“Invite your customers to an open day at your home to thank them for their support over the year. Give everyone a free raffle ticket for attending and a prize to the winner at the end of the day. Make the prize the products you are promoting at the time and announce in your customer newsletter who the winner is and what they won.

Also offer 10% off for orders placed on the day. Ask each customer to bring a friend you don’t know (and she will have an extra free raffle ticket for this). This will give you an extra catalogue or online customer in the future.”

Jackie and Peter White, Gold Premier Executives


Network marketing


5,800 people end up in hospital with decorating-induced injuries

2 hours 27 minutes is the average time spent wrapping presents

£330On average, each person will spend £330 on Christmas gifts

billion114UK Christmas online spending rose by 11% to 114 billion in 2015

20%of Christmas sales are expected to be made via mobile phone this year

3 timesis the amount that every person will get elbowed or pushed while Christmas shopping on the high street

of people dislike the crowds when Christmas shopping69%

of people start their Christmas shopping before September

13.8%

Christmas BY NUMBERS

1 in 3adults say they expect to start the New Year in debt because of Christmas

With the dawn of the opportunity in a brand new country, many people are talking about getting back to ‘traditional network marketing’, but what is that and does it work?

In a nutshell, traditional network marketing is what people used to do before the Internet! It’s a proven, effective method of building your business using your warm list contacts, opportunity meetings and the three-foot rule method.

The introduction of the World Wide Web changed everything. Suddenly, your warm market went from those who lived near you to a global scale and the term ‘internet marketing’ was coined.

The truth is, though, ‘traditional’ and ‘new age’ Network Marketing cannot only just co-exist, they can now actually benefit each other.

Getting back to basics

5,800

THREE-FOOT RULEQuite simply, the Three-Foot Rule deems that whenever you’re within three feet of anyone, you should talk to them about your business. It can sound intimidating if you’ve never done it, but it is a proven, effective way of building your business.

Like most new skills, it takes practice to make perfect! The fact is, if you tap someone on the shoulder in a queue in the supermarket and ask them if they want to hear about your business, it probably won’t work. It’s time to put your small talk to work. Grab a list of ‘safe’ topics – the weather, current events, traffic, parenting etc. A compliment also goes a long way to endear yourself to someone too, ie: “I love that bag, do you mind me asking where you got it from?”

To start off, just practice small talk and being friendly with strangers. That way, when you start telling them about your business, you’ll already be a master at breaking the ice! Often you’ll find, especially when you’re excited about your business, you’ll find a natural way of bringing the conversation around. Don’t forget to always carry your details – a business card or something similar – with you at all times too!

The Internet is a fantastic place to Three-Foot Rule! Conversations are already happening in various groups and just through the group’s name, you’ll know what the members are interested in! Look for conversations that you can join in with or even ones with dilemnas that you can provide a solution for!

PERIOD 9, 2016 TEAMTALK 1312 TEAMTALK PERIOD 9, 2016

Network marketing

OPPORTUNITY MEETINGSSo you don’t feel like you’re ready to explain the ins and outs of Kleeneze to your nearest and dearest? Nevermind. Opportunity Meetings were created for just this reason. With meetings held all over the country, distributors come together to hear great testimonials and the latest information, as well as meet others in the Network. Bring a guest and it’s a fantastic introduction to the opportunity.

Why not ask a friend or a family member to come along with you for support and you never know, they may end up joining you in your new venture!

Online opportunity meetings are out there in the form of groups, webinars and videos! Or use your own group to publish testimonials and success stories!

WHAT IS YOUR WARM MARKET?This is the place where everyone’s sponsoring journey should begin – your warm market. Your warm market is simply everyone you know in any capacity – friends, family, colleagues, neighbours, hairdresser, postman, bus driver etc, etc.

It’s always recommended, because it’s actually the easiest way – these are people that you already have a rapport with and a reason to approach. They already trust you and are ready to hear you out.

Often, your sponsor would recommend writing a list of 100 – 200 people you know to start you off. However, in this day and age, with social media, your warm list is often already created for you. It’s called your ‘friends list’!

APPROACHING YOUR WARM MARKETLike doing any new thing, the first time you approach someone from your warm market list can be daunting. They key is to remember that you’re only telling them what you’re up to and recommending it. That’s all. The same way as if you’d seen a really good film the night before and wanted to tell them about it.

You don’t need to pester, persuade, convince or sell people into joining you. All you’re doing is sharing and if it’s not right for them at that time, move on and approach them another time.

DEALING WITH REJECTIONAnyone who has any success within Network Marketing has had to deal with rejection at some point in their journey. When we are rejected in anything in life, it’s human nature to take it personally. To build a successful team, though, you need to come to terms that you’re probably going to face many rejections – it’s the nature of the beast.

The only thing you need to do in these circumstances is not to take it personally! It’s not you that’s being rejected, it’s the opportunity or the timing or a variety of other reasons – none of which you can control!

Turn the rejection into a fire to succeed. So your old school friend doesn’t want to join you right now – do they know anyone who does? Use these opportunities to build up your contact lists. It’s always a numbers game – the more people you speak to, the bigger your team will eventually be!

FOLLOWING UPThere are hundreds of Distributors who didn’t join Kleeneze the first time they heard about it. Some didn’t even join the tenth time they heard about it! Every person is different and has things going on in their life at various times. Just because they decided not to join last year, doesn’t mean that their circumstances haven’t changed this year.

You should never strike someone off your warm list indefinitely. Get back in touch later on and let them know how you’re doing with your business and, you never know, they may wish to join you this time.

Be aware that every status update, every tweet, every YouTube video you post is effectively an online follow-up! Keep throwing your results, achievements and good times out there, because your warm market will remember this when the time is right!

Whether online or in face to face, this is a network marketing business and, in order to succeed in growing a team, you’ll need to network! Networking is simply telling people you know about your services and your business, with the end results hopefully being they either shop with you, join you or tell someone else about you. They say that the average person knows about 500 people. Even if you spoke to just two or three a day, they, in turn, could speak to two or three that they know and so on and so on. Grab every opportunity you can to tell people about your business venture – whether they live in the same street as you or you’re sat next to them at the hairdressers, whether you know them or you don’t, whether you’re on or offline.It’s a numbers game, so start tracking and counting, because the more people you speak to today, the bigger your team will be tomorrow!

“They key is to remember that you’re only telling

them what you’re up to and recommending it.”

The Internet has made approaching people easier – befriending someone you went to high school with and telling them what you’ve been up to via messenger often feels more comfortable than picking up the phone or meeting face-to-face. Both ways are, of course, fine, but nothing beats personally speaking to someone.


Kleeneze events


DATES FOR YOUR DIARYWe have some fantastic events planned for 2017, so make sure you don’t miss out!

New Year Showcase 2017 – 7th January – use code 09954 to bookChristmas Showcase 2017 – 26th August – use code 00027 to bookChristmas Gala Dinner 2017 – 26th August – use code 03611 to book

In the place of a Summer Showcase next year, we’ll be holding 6 separate events around the country. The Kleeneze Team @ HQ will be hitting a city near you – so check the details below. Booking information will be launched in due course.

KLEENEZE LIVE DATES AND LOCATIONSSaturday 8th April Inchyra Grange Hotel, FalkirkSaturday 22nd April Newcastle Saturday 6th May Aintree RacecourseSaturday 13th May Epsom Downs RacecourseSaturday 3rd June Cheltenham RacecourseSaturday 24th June Radisson Blu Hotel, Dublin Airport

“What an amazing day! Brilliant speakers and great advice, exciting times ahead and an amazing front cover product!! The gala dinner was brilliant! Lovely company and lots of fun and laughter on our table. Thank you Kleeneze HQ for a great day!” Nicola Brown, Gold Distributor

“Best conference I’ve seen for years, exciting, challenging & inspiring. Well done Mr K & team.” Mike Pirie, Gold Senior Executive

“Amazing band, amazing night and a flipping amazing company too. Thank you!” Sylvia Green, Senior Distributor

“I had the best weekend EVER. Thanks Kleeneze.” Kelly Nash, Senior Distributor

“Wow! Wow! Wow! What a Showcase! Kleeneze you’ve excelled yet again! Brilliant speakers, exciting times for the Business. Feeling inspired!” Jon Gulliver, Gold Distributor

Kleeneze Christmas Showcase

JANUARY

7

New YearShowcase 2017

2017GALA DINNERCHRISTMAS

201726th August 2017

Autumn Destination 2016

DRAW WINNERS


My Kleeneze storyAround the Network


“I started Kleeneze in October 2015 after seeing an advert on Facebook by Clare Kinsella. I liked the look of the products she had on show and thought it was something different compared to the usual products you see posted. I work full-time as a housing officer assistant, but I was always on the lookout for ways to make an extra income and I was confident that I could make this work. I discussed it with my best friend, Laura Fisher (who is now a team member!) and she thought it was a great idea.

I had heard of Kleeneze before, in fact, just a few weeks before I had purchased the spider repellent spray through the website. I could have kicked myself, because if I’d started sooner, I could have purchased through my business sales!

I set up my Facebook page straight away, and started posting products and instantly got great interaction on the page. People were really excited by the products, and I had sales that very same evening. I joined on 11 October 2015 - 2 weeks into a Period; however my cheque for those first two weeks was £206.09 and I reached my 10% bonus. This really boosted me, as I knew if I could do that in 2 weeks, what could I do in a full 4 week Period and in the run-up to Christmas.

I earned catalogues through the 30 Day Challenge (now Welcome Rewards) and started giving them out to people with their orders. There was always another order when I came to collect them back. Achieving that first incentive really helped me in the beginning, as without earning those free catalogues, I wouldn’t have had half the sales I did. The Beat Your Best challenges these past

few Periods have also been a great way of setting my mind towards a goal, and saved me having to pay out for the new catalogues.

I had no real goals when I first started, but seeing the amazing achievements of my Uplines, Clare and Chris Kinsella, made me decide that I wanted that too. I didn’t have any interest in attending the Christmas Showcase until just before when I saw everyone getting excited and aiming to achieve new records to get recognised there. I decided I would watch it on Livestream. I got a real buzz out of watching it and took lots of notes. It was time to up the ante, to really push to get to a new bonus level and reach Gold. I set upon it straight away, recruited 3 new team members and shot to my 15% bonus. Now there is no going back. I am tuning into every webinar I can, really listening to the tips that are given out and putting them in place.

I’ve been recognised as top retailer several times in Team Kinsella and the Focus Group. When the new K Life catalogue came out, I launched it online through a Facebook event and took over £500 in one-and-a-half hours! That was amazing.

I have met some great people through Kleeneze; not only my sponsors and my team, but also my customers. I have built up such great relationships with them and made new friends. Plus, the extra money has definitely helped with holidays and those added luxuries.

If you’re just starting out in this business, my advice is simple – listen to your sponsors, follow in their footsteps, watch the webinars, attend the meetings and Showcases when you can. Really make an effort, as it will all pay off in the end.”

Claire Littlejohn, Silver Distributor

I sold £500 of product in less than 2 hours!

“I would like to recognise Zoe Woodford who only joined the business a couple of months ago. This period she has retailed over £800 in the first two weeks, with a 10 month old baby, another young child and also organising a wedding in the very near future too! Well done Zoe!” Adele De Caso, Gold Senior Executive

“Evening all just wanted to share my pick up this week. I have 61 streets so far in total

Books out = 185Streets covered = 23 (some streets are small) New customers gained = 8£504 in orders!!” Lori Addison-Simmons, Silver Distributor

“Dropped 144 CB last Friday, picked up yesterday, with stragglers collected today, collected back in 142 cats (2 on holiday) 49 orders totalling £1061.5 PLUS another order of £151 using the Spread the cost of Christmas order form (wanting delivery end of month) Not started the doorstep demos yet!

A whopping £1212.50 in orders that range from EVERY catalogue!” Lynn Kent, Gold Distributor

Retail feedback “Christmas has arrived in my town! Collected 82 customer catalogues today, 52 orders totalling an amazing £1347! That makes our 2 day total £2248 from the 136 books and 86 orders (still 16 to collect)!

Our biggest ever days before this were:12/9/05 109 books, 53 orders, £139425/9/13 118 books, 66 orders £1546.Today is a lot less books so a lot less time spent.

Building a customer base right takes persistence (keep on going), resistance (ignore all the negatives), consistency (do what you say when you say you’re going to do it) and time!” Kate Lee, Gold Distributor

“£308 total today from 52 Customer Base books, including 5 orders over £40, and the customer who said it was too early for Christmas ordered £42 in total, £20 of which was from the Christmas book!” Simon Chaplin, Silver Distributor

The amount of retail feedback we’ve recently received is PHENOMENAL and we can see this being one of our biggest Christmas seasons EVER. Below is just a snapshot:

Keep sending your feedback in to

[email protected]

When I started with Kleeneze, I didn’t have a lot of friends. I’d just moved areas and didn’t know anyone. I decided to make the 9 hour round trip to go to my first training meeting in Runcorn, as I believe it’s important to get as much training as possible. It was there I was recognised for hitting 13%. There were people I had never met clapping for me and wishing me well. No one knew where I had come from. It was an incredible feeling.

This business is simple. Give your customers the best customer service you possibly can. Never ask someone in your team to do something you wouldn’t do yourself. If you’re not willing to give up your evening coasting on Facebook, don’t expect them to. If you’re not willing to deliver catalogues in the rain, don’t

expect them to. Get the catalogues out – it’s the law of averages, the more you put out, the more you get in.

Finally, believe in yourself. Really believe that you can do this. I never expected this business to change my life in the way it has - mentally, physically and emotionally, Kleeneze has transformed my life and I am so excited about my future.

Against all odds


“I started Kleeneze on 1 July 2016. Up until that day, I had been out of work for 6 years, existing on sick benefit. My whole life, I have always worked, but unfortunately I became very unwell with post-traumatic stress and had no other option but to go on sick leave. I knew that getting back to work would help me and I needed a way back in, but how can you explain 6 years missing from your CV? I kept pleading with my doctors to help me – I was desperate to stop shutting myself off and get back to work.


I”ve turned my life aroundFor some people, Kleeneze affords them the luxuries they couldn’t previously afford. For others, it gives them time freedom to spend doing the things they love with the people they love. Then there are those that find their entire lives transformed – for whom Kleeneze is more than just an extra income or a chance to do something different; it’s a lifeline.

For Silver Distributor, Carol-Ann ‘Caj’ O’Neill, Kleeneze has changed everything. It’s taken her from a life on medication, out of work and hiding from the world to a confident, business-owning, and goal-achieving person, who is eagerly looking forward to a bright, new future she never dared dream existed before.

I had ordered products from Kleeneze online and the second time around I asked my distributors, Jacqui and Stephen McCormick, if they could include a catalogue in so I could have a look. What Jacqui actually did was invited me to her home to a party. It was then I found out about the opportunity. I saw the cheques, I sat in the car they had won, I looked at the photos of India and I thought, why can’t I do this? I signed up then and there.

Right at the beginning, I only had one goal. I turn 50 next year and my daughter, Rose, turns 21. To celebrate, we want to go to New York, so I set out to open a savings account and start putting away for that. In my first Period, I did 13%, received a £400 cheque and my goals started to change.

Jacqui sent me the ‘circles’ video. It really excited me and I watched it over and over again. I knew I could do this. I could get back to full time work and make a career out of it. Once I’d made the decision, I set to work. I had a small crafts business making cards before, so I revamped my little

office of all the ribbons and cards and replaced them with order forms and delivery notes. I started on Operation 250 – delivering 250 catalogues Monday to Friday.

My son (pictured), my daughter and her partner have also signed up into the business. I didn’t have to coax them to join, they just couldn’t believe the change in me. Together we’ve set up databases, so we can track which Facebook groups we’re posting on. We’ve set up databases for sponsoring. We’ve set up a YouTube channel demonstrating the products, how to get started and basically showing that anyone can do this business.

When I decided I was going to make this my career, I knew I had to do it properly – have a plan and go for it. We’re sowing seeds now setting this all up and all we need to do from now on is water them and pull the weeds out (because we know we’ll get them!). It’s all about committing to it and nurturing it.

Anybody could do this from any background. It’s not for the elite. If you can do it, you can teach other people to do it and make a living out of it. It’s very easy to make a living out of it if you’re willing to work. All I wanted was to go back to work, but no one would employ me when I was drugged up, scared of my own shadow. I didn’t have to give a CV, I didn’t have to give references, I just had to grab it and do exactly what Jacqui and Stephen told me to do.

My confidence has gone through the roof. Last Thursday, I picked up my last blister pack of pills – I am now off all medication. I’ve got the confidence to reengage with old friends. I’ve lost loads of weight – cataloguing is the best diet, especially when you live in Scotland and every house has steps leading up to it! Kleeneze has done what doctors, meds and therapies couldn’t do!

My new goals to have by Christmas are:• Have a cheque for £1,000

• Sponsor 10 ‘elves’ as I call them into my team!

• Have 150 catalogue customers

• Have online sales of £500

“Right at the beginning, I only had one

goal. I turn 50 next year and my daughter,

Rose, turns 21. To celebrate, we want to go

to New York, so I set out to open a savings

account and start putting away for that. In

my first Period, I did 13%, received a £400

cheque and my goals started to change.”

Kleeneze stories


Throughout the Network, every single day, Distributors are achieving more and more, beating their personal bests, hitting their individual goals and creating their own futures. Their stories are inspiring. From the small goals to the audacious, they are all worth reading and learning from.

Over the next few pages, you’ll find some of the stories that show what a wonderfully unique and varied Network we have. All have different goals and different backgrounds and yet all can use this fantastic opportunity to create the lifestyle they dream of.

THE SKY REALLY IS THE LIMIT“I joined Kleeneze at the end of January this year. I’d been scrolling through Facebook when I came across an advert by Louise Conlan. I messaged her and she sent me some information. I thought, why not – and signed up!

I was worried that I wouldn’t make any sales at all, but on my very first night, I placed two orders of €180 each and it hasn’t stopped since. My first cheque was for €215 and I was so happy with that, but it’s shot up since and my most recent was for €1,400.

A couple of weeks into the business and I decided I would start trying to build a team. The lovely Clare McMahon was my first sign up and I now have a strong team of 32!

I went to the Summer Showcase in Birmingham in June and it was a real eye opener for me. I saw first-hand what could be achieved and said to myself ‘I can make this work and I will make this work’.

On 23 June, six months after joining, I achieved Gold Distributor status. Happy is an understatement – I cannot describe how I felt about it. The sky really is the limit – you just need to want to succeed and you will.

What I love the most about this business and company is that I can still spend as much time as I like with my little boy, who is only 19 months old, whilst earning money to be able to treat our family.

I would, of course, not be here without the fantastic team that I have. I owe it all to their hard work and dedication.

My advice to anyone who thinks sales are slow this week or thinks it won’t work – stick with it! It does and will work!”

Donna Rooney Benhenida, Gold Distributor

Success leaves clues CREATING SOMETHING SPECIAL FOR ME AND MY FAMILY“I wanted to share this Facebook post from Silver Distributor, Laura Morley, as it has lots of amazing feedback. She is an inspiration and I have absolutely no doubt that she will be flying up the Sales Plan,” Emma Kyffin, Gold Distributor

My goal this Period is a simple one - hit 13% personally (to get 13% I need to do a minimum of £60 per day of sales over the Period)

My Goal Plan –

• Post 2 Products in 80 groups a day (my usual posting)

• Post an extra 2 Products in 80 groups a day

My results so far –

• Day 1 - 2 product posts in 80 - Day End Sales - £51/£60

• Day 2 - 3 Product Posts in 80 - Day End Sales - £50/£60

• Day 3 - No Posts - Day End Sales - £33.50/£60



• Day 6 - 2 Product posts in 80 - Day End Sales - £58/£60



• Day 9 - 3 product posts in 80 - Day end sales - £44/£60

• Day 10 - No posts - Day end sales - £20/£60

• Day 11 - 4 product posts in 80 - £168/£60


• Day 13 - 1 product post in 80 - Day End Sales - £31/£60




Whatever your goals are, track what you are doing to achieve them! I write on my calendar every day what I have got done each day in way of sales and posts and it has helped me loads.

“Long ago, I realized that success

leaves clues, and that people who

produce outstanding results do specific

things to create those results. I believed

that if I precisely duplicated the actions

of others, I could reproduce the same

quality of results that they had,”

Tony Robbins

I joined on 1 March this year, but it’s only in the past six weeks that I’ve actually set any real goals and started to track any progress. Before then I just wanted bit of extra cash, I didn’t really plan on where I wanted my life to go or how I would achieve anything. I just winged it!

This business shows you a TRUE potential of where it can take you. It helps you evaluate the things in your life and yourself and helps you realise your worth. It’s helped me find out, through personal development, who I am and what I can become and what I can do to help my future blossom into something special for me and my family.

I’m a single mum with 4 kids - aged 1, 2, 4 and 6. I have a hectic household and I live in a house that does nothing but cause me headaches thanks to bad landlords and agents. I have nothing but negativity around me as well as other things going on in-between, but I am a woman on a mission and none of that will stop me!

Some advice from somebody that isn’t really an anybody just yet (I’m working on it just like the rest of you)

My life is still hectic. My days are still long and full of children, housework annoyances, disappointments, I could go on for hours! But, even though I have a lot going on elsewhere, my success is important to me and no matter what, I will do as much as I can fit in a day – even if I have to stay up later to get it done!”

“Whatever your goals are, track

what you are doing to achieve

them! I write on my calendar every

day what I have got done each

day in way of sales and posts and

it has helped me loads.”

WE REJOINED AND ARE SO GLAD WE DID

“14 years ago, I answered an ad in the local newspaper and joined Kleeneze in Fay and Andrew Roe’s group. Due to different circumstances, I didn’t

stay, but the impression that Kleeneze, Fay and Andrew had left on me.

That’s why 14 years later, after having a conversation with my partner, Charlotte, I decided to give it another go. So, I set about finding Fay and Andrew through Facebook and sent them a message asking to rejoin.

We are now 5 weeks into starting now and what a first 5 weeks it has been!

Turnover for those 5 weeks has been over £2,000. We received all our Welcome Rewards within the first 2-and-a-half weeks and hit 13% in our first full Period.

A huge amount of that success is down to the fact that I took the time to present books to customers. Our street alone – approximately 60 houses – is now on cycle 2 and produces an average of £180 orders.

Charlotte is now following the system for the online side of the business and is receiving orders and building a good online customer base. The retail side of things is looking good. The plan l going forward is to continue to build the online side of it and to have a minimum of 6 decent size customer bases.

This is has all been done working full time jobs and around 3 young children, so to says it’s not been hard work would be a lie! Charlotte works for Santander and I work for Royal Mail. Life is good, but the lifestyle and our future is going to be better which will be achieved through hard work, endeavour and sheer determination. Plus the great support from our Upline.

We’ve started working on our warm list, working through the numbers to help others achieve in this business. We attended our first Showcase and Gala Dinner too, what great fun that was.

I have many great and interesting stories from being out and about meeting people and working through the numbers, I love that bit. Long may it continue!”

Barry Whitmore and Charlotte Goddard, Silver Distributors


Recognition Period 9

1st £9,158MELISSA SQUIRES & IAN SLADE

Personal Retail Top 3

2nd £8,177SATWINDER SAGOO

3rd £7,632JEAN SIDHU & ANTONY WATKINS

1st £20,602IAN & SALLY WILLIAMS

Personal Sales Group Top 3

2nd £19,724JENNIFER SYNNOTT

3rd £16,874LYNETTE TAAFFE & MARTY CARTON

1st £17,087LOUISE CONLAN & ANTHONY HIGGINS

New Business Sales Top 3

2nd £11,582BELINDA WALLACE & NIGEL CANNON

3rd £11,382LORRAINE RICE HAYDE & RORY HAYDE

Congratulations to everyone who has been recognised in this edition of Team Talk. We believe that recognition is essential. We value all the hard work you put into your businesses on a daily basis and, as such, the following pages are dedicated to YOU! Here are the names of those whose achievements are very much to be shouted about.

In no other business will you find such a recognition and reward scheme! Congratulations to all of you who achieved your goals and, for our new starters, we hope to see your name on these pages very soon!

Network stories

Please keep on sending in your and your

team members’ stories for publication to

[email protected]

HEADING IN THE RIGHT DIRECTIONAnthony Lane achieved his 10% certificate earlier this year, after joining Kleeneze in Period 2. We are very proud of his achievements, as he is working on foot. Who could resist a young Dad with his baby in the pram (weather permitting)?

Anthony has had to overcome some real challenges to keep his business on track but he has succeeded with his great attitude and lots of determination. His goal is to provide for his new family and make a better life for his son Harrison. He is working very hard to build both a retail and online business and is doing very well at both. He has a willingness to learn new skills and use them productively. His next target is 13% and to sponsor a new team member. Well done Anthony, you are heading in the right direction and we are backing you all the way!

Gail and Stuart McKibbin, Senior Executive Distributors

TURNOVER OF 1 MILLION, 3 MONTHS AHEAD OF TIME“Christmas is here! There are some fantastic results coming in. Business is booming and people always say ‘success leaves clues’ – well Stuart and Robyn Lee-Heard, along with their fantastic team, have just turned over one million pounds! What’s special about that, you may ask? Well, they have done it a whole three months earlier than last year. An amazing result! Well done, Stuart and Robyn – great leaders in the business and what a fantastic team you have developed. Congratulations to you all.”

Mike and Jean Day, Premier Executive Distributor

Recognition Volume Profit and Ten Active Wide Period 9

Allison HardieAlyson CogganAlyson GoodbanAmanda BradleyAngela ChislettAngela ReidAnita WalshAnne ShawBernie LysaghtBeverley & Paul StoreyBhavna MannanCarl Buckley & Sophie ColbourneCarolyn ConlanCarrie DobsonCatherine WhitefordChelsea BerryChristina TillbrookClaire ChannonClaire Louise TarafdarDanuta TaraszewiczDave BynorthDebbie CollitonDeborah BryantDee VildrikEdel MacKeyElena DavidElizabeth McQuayEllen BarnewellEmily DydeEmma LambertGemma CurtisGemma GibsonHeather CampbellIlva MarejaInidya DonowhoIvy IngramJackie McNameeJanet DownieJanette Bain Jennifer CarthyJodie SmithJulie CronogueJulie FordKaran LowryKaren FarmerKarim ShetaKarina SterryKatie BeardKaty BrooksKelly WilliamsKerry-Ann TaylorKevin JefferyKirsty JarrettLee MasonLeon RossLibbi MageeLillian KellyLisa ByrneLisa WilliamsLivia Maria & Marius Ali DeacLuke PrimeLynda ClarkLynne BlairMarian Cahill

Ten Active Wide - Period 9Craig WhiteClaire & Peter ReaStephen Smith & Dennis ChamberlainStuart & Robyn-Lee HeardIan & Sally WilliamsChristopher & Sarah SmithDawn & Mike GoughPeter & Jackie WhitePeter & Myrna WellockEileen FrenchJacqui & Stephen McCormickJennifer Synnott

First-time qualifiers in Period 9

10%Volume Profit

21%Volume Profit

PERIOD 9, 2016 TEAMTALK 2524 TEAMTALK PERIOD 9, 2016

Recognition Top 50 Period 9

Melissa Squires & Ian Slade £9,158Satwinder Sagoo £8,177Jean Sidhu & Antony Watkins £7,632Paul Tonkin & Joanne Heeraman £7,515Gary & Esther Watson £6,722Anthony Mervin £6,555Margaret & Ian Foster £6,414Peter Savidge £6,370Paul & Gosia Hammond £6,271Alice Lloyd & Geoffrey Lock £6,088Kevin Davies & Deborah Parker £5,963Stephen & James Peyton £5,476Nigel Le Long £5,260Christine & Steven Stoneman £5,233Kenneth Rooney £5,177Gunta Freidenfelde & Alexander Deas £5,048Jeffrey Margrave £5,033Steve Vickery £4,790Emma & Chris Shafe £4,720Susan Coleman & Robert Holdford £4,687Arthur & Susan Cuthbert £4,578Margaret & Alan Morris £4,559Michael Conroy & Kirsty Slater £4,532Robin Hibbert £4,439Chaitali & Ajit Nath £4,421Chris & Annette Wright £4,389Tibor Ipolyi £4,321Robert & Mary Higgins £4,218David & Elizabeth Marsden £4,216Vincent & Lorraine Tsoi £4,209Aloys Tata £4,196Christina & Rob Cann £4,195Karen Hall & Robert Evans £4,174Sohail Ahmed £4,157Simon Kermode & Charlotte Isham £4,144Ian Sharp £4,126Karen & Steven Glew £4,120Margaret & Roy Japp £4,110Stacy & Jonathan Beck £4,109Emma Colley £4,099Wendy Vickers £4,087Marie & Jeremy Simmonds £4,068Jason Morris £4,028Emma & Mark MacKelden £3,988Keith Glass & Margaret Holvec £3,988Alison Beal & Geoffrey Ault £3,976John MacMillan £3,874Sanjay Sharma £3,847Sarah & Nigel Masling £3,833Saddique Hussain £3,828

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50

No. Distributor Name Sales

Personal Retail

Ian & Sally Williams £20,602Jennifer Synnott £19,724Lynette Taaffe & Marty Carton £16,874Gail & Darren Drew £16,772Peter & Myrna Wellock £16,684Louise Conlan & Anthony Higgins £16,144Stuart & Robyn-Lee Heard £15,863Tracey Payne & Harvey Kent £15,640Eileen French £14,971Nicole Cawood & Richard Swallow £14,899Nuala & Clodagh McDonald £14,627Dawn & Mike Gough £14,536Lorraine Rice Hayde & Rory Hayde £14,505Michele & Brian Hewitt £14,463Carol Simpson & Douglas Clark £14,362Christopher & Sarah Smith £14,191David Miller & Angela Jeffries £14,014Eamon Lynch & Marie Ryan £13,984Zoe Climpson & Will Joseph £13,887Donna Rooney Benhenida & Mohamed Benhenida £13,720Kelly & Ian Nash £13,400Helen & Andrew Walsh £12,877Chris & Clare Kinsella £12,871Rachel & James Foulger £12,677Sarah & Nigel Masling £12,583Alison Ford £12,534Gunta Freidenfelde & Alexander Deas £11,885Belinda Wallace & Nigel Cannon £11,834Stephen & Dorothy Hanlon £11,716Melissa Squires & Ian Slade £11,672Paul Tawn & Clare Bason £11,665Graham & Lorna Carter £11,654Marlene & Robert Somerville £11,616Peter & Jackie White £11,602Adam Swire & Deborah Heron £11,435Julie Cotton & Neil Tomkinson £11,191Alice Lloyd & Geoffrey Lock £11,064Marie & Jeremy Simmonds £11,053Phil & Jean Warrington £11,036Abigail Allgood £10,902Terri Milford & David Gwilliam £10,799Lynne & David Trowell £10,712Jacqui & Stephen McCormick £10,703Clive & Bev Currier £10,697Stephen Smith & Dennis Chamberlain £10,445Lynda Platts & Pauline Bell £10,420Nigel Le Long £10,302David & Anne Pemberton-Smith £10,074Samantha Rushton & Dean Worrall £9,874Peter Savidge £9,801

Distributor Name Sales

Personal Sales Group

Louise Conlan & Anthony Higgins £17,087Belinda Wallace & Nigel Cannon £11,582Lorraine Rice Hayde & Rory Hayde £11,382Stuart & Robyn-Lee Heard £11,312Kelly & Ian Nash £10,063Eamon Lynch & Marie Ryan £9,854Rachel & James Foulger £9,655Jacqui & Stephen McCormick £9,528Dara & Anthony McGarry £8,669Sandra Masterson & Gerrard Fox £8,138Nicole Cawood & Richard Swallow £7,474Christopher & Sarah Smith £7,271Chris & Clare Kinsella £7,244Marie McLoughlin £6,891Danny Beresford £6,017Eileen French £5,872Robert Hope & Lorna Brown £5,855Lynne & David Trowell £5,448Terri Milford & David Gwilliam £5,429Donna Rooney Benhenida & Mohamed Benhenida £5,095Kirsty Kerr £5,000Nuala Oconnell £4,942Sarah McGee £4,921Clare McMahon £4,826Graham & Lorna Carter £4,684Nichola McTaggart £4,677Tracey Payne & Harvey Kent £4,647Pamela Kent £4,585Sharon Geryani £4,573Karim & May Karmali £4,261Vicki Knight £4,252Adam Swire & Deborah Heron £4,237Lorraine & John White £4,163Jennifer Synnott £4,079Michael & Susan Pirie £4,072Beverley Gwadera £4,007Lynette Taaffe & Marty Carton £3,936Jennifer Meagher £3,855Debbie Hoey £3,805Adele & Jaime De Caso £3,698Lydia Clifford-Smith £3,671Andrew Buxton & Laura Kelly £3,625John & Sarah McKie £3,567Claire Salmon £3,514Joanna & Ian Tonks £3,501Marnie Walsh £3,475Clare & Mark Pemberton £3,447Alison Ford £3,443Gail & Darren Drew £3,431Jane Hogan £3,344

Distributor Name Sales

New Business Sales

This figure will notinclude break-away Gold Distributors or non-qualifying Gold Distributors (includes all adjustments).

This figure includes all new initiations plus their sales from Period 7-9

13%Volume Profit

18%Volume Profit

Amanda LougheryBarry Whitmore & Charlotte GoddardCarlene MontagueChristine SmiddyCliffena Hood & Terence CrowtherDanielle HannamDanielle ParryDebbie Field & Gary MantonEmma & Adrian RadfordGemma TraversJackie FisherJoanna RoutJulie SmithKaylie Edwards & Matthew DaviesKerry FahyKim Geary

Ben Kennedy & Suzanne WilsonClaire LittlejohnClaire PhillipsDenise ReidGrace TynanGretta SpoonerJane HoganKyra HoganLorraine BoyleLorraine ClarkeMark DickensMarnie WalshMichelle SchuttePaul & Kim RidgleyRachael & Andy OdonnellSarah & John SimmsSarajane Rounds & Stephen PetchSharon & John Fletcher

Clare McMahonDanny BeresfordJennifer MeagherSarah McGee Sharon Geryani

Graham TaylorHeather & Francis ThorpeJudith Newton

Mary Aine CaseyMay SmartMelanie CollettMichael RooneyMichelle & Jacqueline AnnanMichelle ClarkNadine CroghanNatasha GroverNeil EggertonPatricia MosesPaul McCreaPauline JefferyPauline Mathers & Michael Burnett Penelope (Known As Terri) RasmussenRachel FlintRachel WhiteRaelene SilcoxRaonaid McCrossan Regina O BrienRhealyn MugriRhian BaleRichard & Arlene CullenRobyn Whyte & Daniel SimmondsRonald WestRoy EtheredgeRyan WilliamsSam MasonSarah ChristieSarah MisselbrookSarah SmithShameen DadShannon BadgerSharon ColemanShaun BarrettShauna WalshSiobhan HernonSiobhan ObrienSophia Smith & David BullockStephen McIntoshSusan CostelloSusan KeanSusan Nolan O BrienSuzanne HenshawSybil Reid & Christophe MorrisTammy EdgarTerri Donald Tracey McIlreeTracey PhelanTracy BrownTrisha CleereVicky HipkinsViv KelseyWilliam HollandYasmine Cowell & Philip Quayle Yvonne Beagrie

Linda JaapLouise MooresLucy WinterMargaret LackeyMaria BottoMartin Horwell & Clare JarwoodMegan Shield & Ryan CarrNicola TimminsPatricia BeattyRebecca Thomas Rose OsullivanSarah BeightonShannon LynchSusan DunneToni SherriffValerie Irvine

15%Volume Profit

Congratulations to our Sales Plan Movers in Period 9

Satwinder Sagoo Gold Distributor

Hannah King & Lewis Richards Gold Distributors

Terri Milford & David Gwilliam Gold Distributors

Chris & Clare Kinsella Silver Executives

Jacqui & Stephen McCormick Bronze Executives

Terri Milford (pictured)


100TOPTH

E

500TOPTH

E

Recognition Bulk Sales Period 9

Christopher & Louise Brown 24,782Gary Cooper & Jackie Norris 24,771Debbie Gee & David White 24,708Steve & Debbie Roper 24,361Doug & Sandra Roper 24,310John & Kathryn Webb 24,297Karen Kelly 24,224Lauren & Peter Jackson 24,103Peter & Myrna Wellock 23,966Ian & Sally Williams 23,889Irene & Helen Wilson 23,776Deborah & Allan Dewar 23,540Trevor Mitchell 23,163Jackie Hand 23,053Lindsay Gonsalves & Daniel Young 22,411Dave & Susie Horton 22,354Sylvia & Ramon Laing 21,452Karen & Peter Flitton 21,343Lewis & Lewis Clarke 21,086Tracey Payne & Harvey Kent 20,632Lorraine & Ian Balcombe 20,590Christopher Conroy 20,590Craig Skellern & Lesleyanne Fitzgibbon 20,420Carole & Benny Morris 20,338Anthony Greeves 20,338Stanley & Roy Stewart 20,006Michele & Brian Hewitt 19,939Christine & Jim Foster 19,604Paul Tawn & Clare Bason 19,599Jennifer & Martin Amos 19,552Dara & Anthony McGarry 18,946Kerry Connelly & Wayne Byrne 18,607Jackie Bower 17,799Michael & Sandra Laydon 17,676James Curtis 17,674Julie Collier & Peter Richards 17,630Wendy English 17,456Maria & Derrick Longwright 17,231Sakuntla Kalyan 17,227Sharon & Craig Davis 16,829Lee-Anne & Michael Gilroy 16,758Marcell & Joanne Treanor 16,722Stuart & Gail McKibbin 16,633Tony Fasulo & Julie White-Fasulo 16,541Roger & Barbara Green 16,449Paul & Alison Taylor 16,364Clare & Martin Whitelock 15,396Karen Boardman 15,094Adam Swire & Deborah Heron 15,069Gail & Darren Drew 14,910Alexandra Tuesley 14,773Ron & Judy Speirs 14,581Georgina & Will Goodger 14,566Kelly & Ian Nash 14,187Jude & Steve Joyce 14,137Lynette Taaffe & Marty Carton 14,061Timothy & Tina Pace 14,014Mark & Sarah Wildman 14,014Alison & Michael Ogden 13,967Diane & Geoff Owen 13,750Graham & Lorna Carter 13,435Keith Sandland & Sarah Francis 13,345Trevor & Janet Rawding 13,143John Gilham & Wendy Nimmo 12,987David Byatt & Janet Smith 12,844David Wilson & Julie Knight 12,759Steve Johnson & Rosemary Rowntree 12,758

101102103104105106107108109110111112113114115116117118119120121122123124125126127128129130131132133134135136137138139140141142143144145146147148149150151152153154155156157158159160161162163164165166167


Martyn Cunningham 12,741Sheila & Nigel Fowler 12,682Pamela Kent 12,608Rhian & E Anthony Jones 12,544Eileen French 12,476Nicole Cawood & Richard Swallow 12,416Jay Singh 12,191Lorraine Rice Hayde & Rory Hayde 12,088Gabrielle Broadstock 12,082Linda Brooks & Jason Belverstone 11,998Kerry & Paul Stonall 11,866Christopher & Sarah Smith 11,826Richard Scott 11,768David & Paula Arapes 11,768Teresa Divers & Bryony Hayward 11,702David Miller & Angela Jeffries 11,678Alastair Miller 11,678Zoe Climpson & Will Joseph 11,572Christine & Adrian Wright 11,546Christopher Reay & Lesley Coan 11,502Donna Rooney Benhenida & Mohamed Benhenida 11,434Gerard & Claire Tucker-Mawr 11,326Craig & Linda Lomas 11,264Clive & Bev Currier 11,170Kenneth Rooney 10,983Andrew & Susan Fountaine 10,953Clive & Nicola Cantrill 10,778Melanie Wilson 10,705Chantele & Barry Travis 10,688Vikki & Bernie Titterrell 10,577Rachel & James Foulger 10,564Sarah & Nigel Masling 10,485Graham & Georgina Long 10,476Omran Zaman 10,375Sylvia & Gary Green 10,372Mark Law 10,333Sharon Bullock & David Taylor 10,267Louise Puttick 10,267Bob & Diane Goulding 10,244Stephen & Rebecca Gilbert 10,161Lucinda Bennett & Nigel Manning 10,132Peter & Sheryl Dutton 10,098Barry & Cecilia Bradbury 10,019Michael & Jennifer Allsop 9,947Gunta Freidenfelde & Alexander Deas 9,904Belinda Wallace & Nigel Cannon 9,862Stephen & Dorothy Hanlon 9,764Carole & James Sunter 9,763David & Elizabeth Pope 9,727Melissa Squires & Ian Slade 9,727Marlene & Robert Somerville 9,680Robert Young & Clare Mears 9,606Veronica Nixon 9,481Julie Cotton & Neil Tomkinson 9,326Georgina & Phil Gale 9,268Ivan Darch 9,232Alice Lloyd & Geoffrey Lock 9,220Marie & Jeremy Simmonds 9,211Caroline & Philip Thompson 9,182Robert & Jacqueline Dolan 9,156Abigail Allgood 9,085Terri Milford & David Gwilliam 8,999Denise & Stephen Neal 8,994Lynne & David Trowell 8,926John & Jenny Caton 8,817Jeffrey & Frances Topple 8,815Michael Godwin 8,815

168169170171172173174175176177178179180181182183184185186187188189190191192193194195196197198199200201202203204205206207208209210211212213214215216217218219220221222223224225226227228229230231232233234


Nick & Grace Sassanelli 8,804Martin Webb 8,804Martin & Wendy Stryzyk 8,759Shane & Katharine Williams 8,759Lynda Platts & Pauline Bell 8,683Maria & Shane Treanor 8,657Conor & Linda Treanor 8,657Joyce Reed 8,610Nigel Le Long 8,585Kimberley Sunter 8,576Andrew & Ann Meldrum 8,525John Halsall 8,488Kira & Andrew Thomas 8,471Magdalena White 8,440Dot McKillen 8,428Michael & Diane Ruth McCaul 8,394Coleen & Stephen Batchelor 8,239Samantha Rushton & Dean Worrall 8,229Lesley Burroughs 8,227Frederick & Karen Mason 8,223Robert & Rosemary Annan 8,175Peter Savidge 8,168Daniel & Michelle Marshall 8,108Jason Morris 8,073Paul Meikle 8,047Robert Hope & Lorna Brown 8,036Kim Atherton 8,003Kevin Davies & Deborah Parker 7,990Brian Mooney & Sharon Treanor 7,987Hannah King & Lewis Richards 7,977Stacey Thomas & Lee Maddox 7,965Elaine & Martin Spafford 7,923Keith Glass & Margaret Holvec 7,900Peter & Angela Abrahams 7,896Emma & David Kyffin 7,887Clare & Mark Pemberton 7,803James & Jane White 7,793Tony & Julie Brown 7,670Paul Tonkin & Joanne Heeraman 7,660Harold & Minnie Fulton 7,640Alex & Kathleen Langler 7,636Satwinder Sagoo 7,619Monica Dolman & Marcin Wadycki 7,598Amy Warrington 7,594Stephen & James Peyton 7,586Tom & Kathryn Forbes 7,573Peter Neesham 7,565Andrae Lyth 7,563Karen & Kevin Marriott 7,561Jaqueline Mullings & Steven Mee 7,552Barbara Margaret Webb 7,531Amelia McHard 7,521Steve & Cathy Chambers 7,508Tina & John Porter 7,442Arthur & Susan Cuthbert 7,329Bryn Dunkerley 7,299Tim & Emma Sandom 7,176Raymond Satchell 7,160Terry & Jane Hodge 7,112Fay & Andrew Roe 7,096Roger & Gillian Coupe 7,087Luke & Sarah Hailstone 7,063Pauline Harper 6,997Iain & Jackie Swanston 6,943David & Christine Rhodes 6,922Susan Walton 6,879John Morgan & Gilly Mc Crone 6,852

235236237238239240241242243244245246247248249250251252253254255256257258259260261262263264265266267268269270271272273274275276277278279280281282283284285286287288289290291292293294295296297298299300301



100TOPTH

E

500TOPTHE

Jon & Kelly Gulliver 6,829Sue Phoenix 6,825David & Jenny Gerry 6,723Keri & Mark Watters 6,720Simon & Carol Matthews 6,696Veronica & Steven Martinucci 6,666Paul Hanlon 6,641Ian & Carol Parker 6,640Michael & Janet Wallace 6,638Jane & Andrew Connor 6,512Shaun & Susan Allsopp 6,492David Wise 6,440Stephen Llewellyn 6,439Lesley & Gordon Whittington 6,413Rie & David Pearson 6,400Sandra Ellis 6,396Stacy & Jonathan Beck 6,391Jean Sidhu & Antony Watkins 6,386Steve & Louise McGough 6,326Ram & Joginder Singh 6,281Ann & John Coe 6,159Emma & Mark MacKelden 6,145Gerard Coste 6,136Patricia Fisher 6,128Anthony Mervin 6,118Geoff Taylor & Alison Moore 6,117Simon Kermode & Charlotte Isham 6,075Justine & Steve Giergiel 6,072Neil & Susan MacLean 6,052Karen & Steven Glew 6,028Julie & Anthony Martin 5,939Joanne Hendrick 5,938Emma Colley 5,917Sharon & Steve Agnew 5,917Barbara Ann & Alan John Peachey 5,897Michaela Williams 5,820Paul & Gosia Hammond 5,815Graham & Christine James 5,797Douglas & Kirsteen Hamilton 5,787Stuart Hill & Anne-Marie Halder 5,784Tanya & Christopher Howson 5,777Stephanie Tompsett 5,759Mary Hession & Geraldine Twamley 5,753Elizabeth & Ian Hyams 5,719Peter & Cheryl Creed 5,717Chaitali & Ajit Nath 5,716Geraldine McKenzie-Wilson 5,685Helen Lambert 5,652Stephen Clark 5,638Stephen & Elaine Blay 5,633Nicola & Jerome Neville 5,626Jacqueline & Steven Ellis 5,593Kelly Taylor 5,577Adam Humphrey & Humphreys 5,575Sarah Mc Gee 5,558Christine & Steven Stoneman 5,540Henry & Diana Crosby 5,540Luisa & Andy Newton 5,524Lyn & Tony Davies 5,520Sharon & David Allsop 5,499Jennifer Meagher 5,496Albert & Caroline Berry 5,490Lee & Michelle Pattinson 5,450Kathleen Watson 5,450Stephen & Tina Walker 5,377Michael Conroy & Kirsty Slater 5,368Andrew & Denise Hunt 5,360

302303304305306307308309310311312313314315316317318319320321322323324325326327328329330331332333334335336337338339340341342343344345346347348349350351352353354355356357358359360361362363364365366367368


Margaret & Ian Foster 5,345Heather & Alan Brown 5,345Diana Schuch 5,312April Pigdon 5,307Danny Beresford 5,285Mark Irons 5,284Lisa & Stuart Cox 5,268Antony & Aileen Gunn 5,257Emma & Chris Shafe 5,247Sandra & Chris Nelms 5,221Maria & Lee Kowalkowski 5,207Colin Sadler 5,182Laura Harrison & Paul Sharp 5,172Janet & Andrew Mitchell 5,146Clare McMahon 5,127Marion & Anthony Homer 5,107Sharon Geryani 5,102Shoukran Sharaf 5,097Jillian & Peter Griffiths 5,071Seamus & Clare Houghton 5,058Susan Coleman & Robert Holdford 5,046Simon & Alison Patmore 5,010Glyn & Rose Thomas 5,008Harry & Matthew Brackenthwaite 4,996Lee Roberts & Maryann Barros 4,966William & Sharon Stevenson 4,965Peter Stanley 4,931Paul Flintoft 4,894Anthony & Susan Peacham 4,856David & Isobel Hanlon 4,846Nuala Oconnell 4,821Darren Simmons 4,805Richard & Ranti Fallowfield 4,767Alison & Kevin Thomas 4,763Peter & Jean Monroe 4,744Stephen Wilson 4,738Steven Harding & Narissa Mather 4,732Margarida & Lawrence David Gray 4,703James Brammer & Alasdair Nelson 4,693John & Kath Clease 4,683Kurt & Tracy Hansen 4,666Steve Kelly 4,661Janet & Roger Bowen 4,657Narendra & Kashmir Kalon 4,647Ann & Philip Linsey 4,642John & Lesley McNally 4,639Tavis Taylor 4,638Joe Croll 4,634Gordon & Glenys Taylor 4,625Gareth & Gil Duffy 4,624Jade Pere & John Barnes 4,622Stuart Richards & Susan Munandu 4,586Sarah Jenkins 4,585Jasper & Helen Brawn 4,560Michael & Michelle Walker 4,544Bev & Dave Townsend 4,521Patrick & Helen Loftus 4,520Dean & Rachel Rothwell 4,494Andrew & Kerryann Webber 4,494Ronald & Sheena Sharp 4,476Alison Beal & Geoffrey Ault 4,463Sue & David Benison 4,453Kerry Edees 4,439Brian & Jane Mansi 4,438Diana Babbage & Joanna Turner 4,437Paul Melville & Victoria Schofield 4,426Sheelagh & Paul Humphries 4,385

369370371372373374375376377378379380381382383384385386387388389390391392393394395396397398399400401402403404405406407408409410411412413414415416417418419420421422423424425426427428429430431432433434435


David Potter 4,384Alana & Keith Banks 4,375Martin & Marie Smith 4,375Alan & Anne-Marie Bennett 4,354William & Helen Greaves 4,351Vivienne Washington 4,328Vincent & Lorraine Tsoi 4,321Angela Wallace & William Lawson 4,314Bill Caddy 4,288Stephen & Elizabeth Smith 4,284Jacqui Whittingham 4,267Becky Spink 4,257Lorraine & John White 4,250Pamela Ainslie & David Jones 4,248Christina & Rob Cann 4,234Punit Vyas 4,231Andy & Krystina Coleman 4,219Louise Harper 4,207Raymond & Caroline Powell 4,195Jeffrey Margrave 4,194Gareth Daw 4,191Paul & Sara-Jayne Boulton 4,143Tibor Ipolyi 4,140Chris & Annette Wright 4,137Daisy & Richard Fickling 4,125Donna & Charles Warr 4,125Rosemary & Christopher Day 4,125Denys & Laura Harris 4,124Catherine & Geoffrey White 4,116David & Sheila Moss-Baker 4,113Clive & Pamela Lennard 4,102Sohail Ahmed 4,073Linda & Alan Cannings 4,068Laura & Pauline Cleland 4,056Laura McLoughlin & George Kerr 4,021Philip Palmer 4,008Barbara & John Russell 4,008Christopher Pagett & Rachel Parker 4,006Steve Vickery 3,992Rebecca Matthews 3,992Tracy Southern 3,986Ian & Pauline Pilkington 3,985Derek & Elaine Matthews 3,975Morna Campbell & Donna McLoone 3,974Emma Cronin 3,972Joyce & James Holden 3,948Ian Hickton 3,937Peter & Denise Bach 3,936Stephen & Barbara Courtney 3,936Verity & Richard Bloor 3,920Kate Lee & Nicola Spence 3,917Anna & Nicholas Padfield 3,909Maura Oleary 3,904Diane & Kim Newell 3,873Julie & Martyn Mason 3,870Josie Twiddy & Lee Harvey 3,862Jeanette & David Ward 3,860Joanne & Stuart Lamb 3,856Lesley & David Wilson 3,822Ian & Alison Donaldson 3,822Charlie & Gillian Whitton 3,812Amanda & Leo Ten Bruggencate 3,810Robert Falcus 3,808Jayne & Jack Newman 3,799Margaret & Alan Morris 3,799

436437438439440441442443444445446447448449450451452453454455456457458459460461462463464465466467468469470471472473474475476477478479480481482483484485486487488489490491492493494495496497498499500




Contact details: Kleeneze Ltd., Express House, Clayton Business Park, Clayton Le Moors, Accrington, BB5 5JY Website: www.kleeneze.co.uk +44 (0)1254 304171 Re-order code: 911860

59118601

Nasko Ratchev 1,346,531Lynn MacDonald 1,346,410Gavin Scott & Bonnie Arapes 1,326,529Allan & Billie-Dee Moffat 659,869Bob Webb 626,132Freda Fenn & Heather Summers 589,348Margaret Moore & Carren Arscott 588,313Muriel & Tony Judson 569,646Rob Forster & Laura Forster-Morris 563,508Peter & Jackie White 485,547Gillian Nicholson 371,738Glyn & Elizabeth Hobden 318,455Chris & Wendy Mason-Paull 306,200Stephen Bourne & Anne Binks 278,807Craig & John Hawkes 262,312Gary & Esther Watson 253,214Michael & Jean Day 189,599Sue Marshall & Bob Dalton 183,940Eamon Lynch & Marie Ryan 178,814Mike & Amanda Bibby 156,190Robert & Mary Higgins 144,313Craig White 134,983Karen & Neil Young 123,342Margaret & Roy Japp 120,769Stuart & Robyn-Lee Heard 100,809Claire & Peter Rea 99,923Gerry Melanephy & Maureen McLoughlin 99,864John & Steven Sharp 96,415Jane Spencer-Cook 94,064Melvyn & Lucy Mortimer 91,712Robert Gibbons 91,399Jennifer Synnott 90,470Andy & Claire Stephenson 82,964Abigail Colclough 81,246Sheila Smith & Emily Geldard 76,187Glenn & Caroline Royston 74,788Geoff & Fiona Webb 72,109Helen & Paul Allgood 71,926Michelle Kennedy 71,926Judy Jodrell 68,971John & Sarah McKie 64,109Andy & Janine Cooper 59,790Helen & Andrew Walsh 55,402Tracy & David Sheehan 54,678David & Anne Pemberton-Smith 54,416Andrew & Sue Boswell 53,307John & Christine Prosser 53,262Raymond & Miriam Turnbull 52,960Nuala & Clodagh McDonald 52,958Joseph & Julie Brame 52,812

1234567891011121314151617181920212223242526272829303132333435363738394041424344454647484950

Phil & Jean Warrington 51,921Alf & Carol Bell 50,896Heather & James Oneil 49,370Adele & Jaime De Caso 48,942Malcolm Ashmore 48,942Richard Woods & Tanya Lewis 48,102Chris & Julia Norton 47,634Michael & Susan Pirie 46,547Sue & Geoffrey Burras 45,540Richard Chantler 44,453Stephen Smith & Dennis Chamberlain 43,907Susan & David Darton 42,544Caroline & Craig Cox 41,360Alison Ford 41,270Keith & Robert Robertson 40,779Paul & Helen Wilson 40,555Stephen & Debra Nell 39,383Tony & Katharine Briffa 39,223David & Samantha Branch 38,093Jane & John Dunkerley 37,955Martin Bell & Caroline Roberts 37,152Chris & Clare Kinsella 37,070Jacqui & Stephen McCormick 36,864Mary & Edward Hawkes 36,576Ian & Agnieszka Clarke 35,274David & Rosie Bibby 32,886Robert & Marianna Grinev-Branch 32,816Debra & Oliver Pusey 32,246Brian Harwood & Debbie Hargreaves 32,021Kathleen & Dominic Carolan 31,721Carol Simpson & Douglas Clark 31,637Martin Gardner & Allison Butterworth 31,109Stephani & Bill Neville 31,036Belinda & Peter Clarke 30,842Sharon & Andrew Bird 30,830Louise Conlan & Anthony Higgins 30,824Rosina Pocock 30,701Kevin Rider 30,548Deborah Morgan 30,002Mary Mullins 29,691Jill Corlett 29,628Paul & Carolyn Blaxall 28,467Dawn & Mike Gough 28,180Andrew Buxton & Laura Kelly 27,663Andrew & Carolyn Walkinshaw 26,032Sue & Jas Bains 25,764Sandra Masterson & Gerrard Fox 25,321Karim & May Karmali 25,240David Birtwistle & Angela Tonkin 25,144Andrew Ridley & Louise Lee 24,828

51525254555657585960616263646566676869707172737475767778798081828384858687888990919293949596979899100

100TOPTH

E

500TOPTH

E


No. Distributor Name Sales No. Distributor Name Sales