Welcome to a cleaner worldWelcome to a cleaner world

KLEENOL NIGERIA LIMITED

www.kleenolng.comwww.kleenolng.com

WE ARE PROFESSIONALS IN COMMERCIAL WE ARE PROFESSIONALS IN COMMERCIAL CLEANINGCLEANING

Our experience in the industry along with a Our experience in the industry along with a commitment to excellence and customer commitment to excellence and customer

satisfaction has guaranteed the success of satisfaction has guaranteed the success of the company over the years. This has been the company over the years. This has been achieved through investments in manpower achieved through investments in manpower

training and technology. Because we training and technology. Because we understand that success in our business is understand that success in our business is

dependent upon the satisfaction of our dependent upon the satisfaction of our customers, our entire work force is dedicated customers, our entire work force is dedicated

to providing our customers with the best to providing our customers with the best possible services.possible services.

OUR VISIONOUR VISION

► To be the foremost To be the foremost cleaning company cleaning company in Nigeria in Nigeria providing quality providing quality services that meet services that meet with the highest with the highest professional professional standards and standards and global acceptance.global acceptance.

OUR MISSIONOUR MISSION

► To provide the most To provide the most modern and cost modern and cost effective solutions to effective solutions to our clients’ cleaning our clients’ cleaning needs thereby needs thereby guaranteeing a work guaranteeing a work environment that is environment that is healthy and safe, healthy and safe, enhancing our enhancing our clients’ corporate clients’ corporate image.image.

ABOUT USABOUT USKLEENOL NIGERIA LIMITED (KNL) is a KLEENOL NIGERIA LIMITED (KNL) is a leading provider of cleaning service in leading provider of cleaning service in Nigeria Nigeria

Incorporated in 1987, KNL offers a Incorporated in 1987, KNL offers a comprehensive programme and expertise comprehensive programme and expertise on cleaning and maintenance unmatched on cleaning and maintenance unmatched in the cleaning industry. With its in the cleaning industry. With its commitment to TOTAL QUALITY in all commitment to TOTAL QUALITY in all aspects of cleaning and ancillary services, aspects of cleaning and ancillary services, KNL provides a single source point for all KNL provides a single source point for all cleaning needs.cleaning needs.

KNL is a corporate member of the KNL is a corporate member of the Cleaning Practitioners Association of Cleaning Practitioners Association of Nigeria. (CPAN) and the International Nigeria. (CPAN) and the International Sanitary Supplies Association (ISSA) of Sanitary Supplies Association (ISSA) of the USA. Our association with these the USA. Our association with these bodies keeps us abreast of development in bodies keeps us abreast of development in the industry and exposes us to the latest the industry and exposes us to the latest and the best in cleaning equipments, and the best in cleaning equipments, techniques and standards. This ensures techniques and standards. This ensures that our customers receive the utmost that our customers receive the utmost value that meets or exceeds the most value that meets or exceeds the most stringent standards of professionalism stringent standards of professionalism and environmental safety.and environmental safety.

OUR STYLEOUR STYLE

► KNL is not just another cleaning company; it is synonymous with excellence. It is focused for maximum performance through the use of the latest technology and popularly branded products that have consistently proved to be the best in the cleaning industry. Our style is to provide our clients with innovative techniques, tailored to their needs, that allow them to maximise the benefits of contract cleaning.

OUR SERVICES ARE OUR SERVICES ARE ► GENERAL OFFICE & DOMESTIC CLEANINGGENERAL OFFICE & DOMESTIC CLEANING► INDUSTRIAL CLEANINGINDUSTRIAL CLEANING► CARPET CARE SERVICESCARPET CARE SERVICES► UPHOSTERY CLEANINGUPHOSTERY CLEANING► HARD FLOOR CAREHARD FLOOR CARE► FLOOR RESTORATIONFLOOR RESTORATION ► RESTROOM CARERESTROOM CARE ► EXTERNAL / FAÇADE CLEANINGEXTERNAL / FAÇADE CLEANING► RESIDENTIAL CLEANINGRESIDENTIAL CLEANING► CAR WASH BAY INSTALLATION & AUTOMOBILE CAR WASH BAY INSTALLATION & AUTOMOBILE

CLEANINGCLEANING► AIR CRAFT INTERIOR & EXTERIOR CLEANINGAIR CRAFT INTERIOR & EXTERIOR CLEANING► SLUDGE MANAGEMENT & OIL TANK CLEANINGSLUDGE MANAGEMENT & OIL TANK CLEANING► FUMIGATION & PEST CONTROL SERVICESFUMIGATION & PEST CONTROL SERVICES

GENERAL OFFICE & DOMESTIC GENERAL OFFICE & DOMESTIC CLEANINGCLEANING

► Using state-of-the-art technology and equipment, we Using state-of-the-art technology and equipment, we offer perfect solutions to all cleaning problems. Be it offer perfect solutions to all cleaning problems. Be it the floors, walls, ceiling, furniture, restroom or canteen, the floors, walls, ceiling, furniture, restroom or canteen, we create and maintain a clean, safe, healthy and we create and maintain a clean, safe, healthy and productive work environment that improves the productive work environment that improves the operational efficiency and profitability of our clients’ operational efficiency and profitability of our clients’ establishments.establishments.

INDUSTRIAL CLEANINGINDUSTRIAL CLEANING

►We clean and degrease factories using We clean and degrease factories using specialty degreaser / cleaners fortified with specialty degreaser / cleaners fortified with builders and soil solubilizers to remove builders and soil solubilizers to remove tough grease and grime easily leaving a tough grease and grime easily leaving a fresh citrus fragrance. fresh citrus fragrance.

CARPET CARE SERVICESCARPET CARE SERVICES► Our carpet care procedures incorporate encapsulation

technology formulae which act to surround or encapsulate soils and dirt in carpets under treatment such that when the carpets dry the encapsulated soil is easily removed through vacuuming resulting in carpets that are cleaner and more resistant to re-soiling. Our dry foam shampoo and steam extraction systems deep clean and brighten carpets.The encapsulation technology extends the life of the carpet and improves indoor air quality.

UPHOLSTERY CLEANINGUPHOLSTERY CLEANING

►We treat upholstered furniture by We treat upholstered furniture by spray extraction to achieve fibre-deep spray extraction to achieve fibre-deep cleaning, eliminate malodour and cleaning, eliminate malodour and bacteria and restore the fabrics to their bacteria and restore the fabrics to their original colours.original colours.

HARD FLOOR CAREHARD FLOOR CAREHARD FLOOR CAREHARD FLOOR CARE► The hard floor surfaces most common in Nigeria are The hard floor surfaces most common in Nigeria are

Marble, Granite, Marble, Granite, Tiles - ceramic, rubber, clay etc.Tiles - ceramic, rubber, clay etc.Terrazzo/Paladiana,Terrazzo/Paladiana,Concrete.Concrete.

Our maintenance systems utilize floor care solutions Our maintenance systems utilize floor care solutions that offer maximum performance and are that offer maximum performance and are environmentally safe and user-friendly. Specific environmentally safe and user-friendly. Specific products achieve exceptional wet-look.products achieve exceptional wet-look.

Damaged stone floors are restored to their original Damaged stone floors are restored to their original appearance through a restoration process.appearance through a restoration process.

FLOOR RESTORATION FLOOR RESTORATION ► We specialize in the restoration of damaged stone We specialize in the restoration of damaged stone

floors bringing them back to factory-like state through floors bringing them back to factory-like state through honing, grinding, polishing and crystallization. honing, grinding, polishing and crystallization. Sometimes, the resultant effect is a floor brighter and Sometimes, the resultant effect is a floor brighter and more resistant to damage than when it was first laid.more resistant to damage than when it was first laid.

► A protective barrier is applied to newly restored floors A protective barrier is applied to newly restored floors to prevent them from becoming permanently stained to prevent them from becoming permanently stained by juices, coffee, tea, oil, grease and other substances. by juices, coffee, tea, oil, grease and other substances. This barrier, known as impregnator, will seal the pores This barrier, known as impregnator, will seal the pores of the stone without blocking vapour transmission of the stone without blocking vapour transmission which can structurally damage the stone surface.which can structurally damage the stone surface.

► We specialize in the restoration of damaged stone We specialize in the restoration of damaged stone floors bringing them back to factory-like state through floors bringing them back to factory-like state through honing, grinding, polishing and crystallization. honing, grinding, polishing and crystallization. Sometimes, the resultant effect is a floor brighter and Sometimes, the resultant effect is a floor brighter and more resistant to damage than when it was first laid.more resistant to damage than when it was first laid.

► A protective barrier is applied to newly restored floors A protective barrier is applied to newly restored floors to prevent them from becoming permanently stained to prevent them from becoming permanently stained by juices, coffee, tea, oil, grease and other substances. by juices, coffee, tea, oil, grease and other substances. This barrier, known as impregnator, will seal the pores This barrier, known as impregnator, will seal the pores of the stone without blocking vapour transmission of the stone without blocking vapour transmission which can structurally damage the stone surface.which can structurally damage the stone surface.

RESTROOM CARERESTROOM CARE► Restrooms are first impression areas in every Restrooms are first impression areas in every

facility; proper sanitation is therefore of utmost facility; proper sanitation is therefore of utmost importance. We use quality formulations importance. We use quality formulations including disinfectant cleaners which are including disinfectant cleaners which are effective against a wide range of bacteria and effective against a wide range of bacteria and viruses including HIV-1, HBV, HCV, HAV, C-Diff, viruses including HIV-1, HBV, HCV, HAV, C-Diff, TB and pathogenic fungi and control cross-TB and pathogenic fungi and control cross-contamination of bacteria wherever they are contamination of bacteria wherever they are used.used.

EXTERNAL / FAÇADE EXTERNAL / FAÇADE CLEANINGCLEANING

► We have a special department for the cleaning of high We have a special department for the cleaning of high rise buildings, whatever the height, including windows rise buildings, whatever the height, including windows fascias, claddings and curtain walls, marble and tile fascias, claddings and curtain walls, marble and tile walls, aluminium frames and sidings, signages and all walls, aluminium frames and sidings, signages and all forms of glass constructions.forms of glass constructions.

► We adhere strictly to health and safety regulations We adhere strictly to health and safety regulations employing the use of standard operational hoists and employing the use of standard operational hoists and roof suspension systems. Our riggers are well trained roof suspension systems. Our riggers are well trained and motivated.and motivated.

EXTERNAL / FAÇADE EXTERNAL / FAÇADE CLEANINGCLEANING

► With our Tucker Pole System made of special With our Tucker Pole System made of special aluminium, unusually light and amazingly robust, one aluminium, unusually light and amazingly robust, one operator standing safely on the ground can wash operator standing safely on the ground can wash windows up to 14 meters or 45feet high. With one or windows up to 14 meters or 45feet high. With one or two additional people, we can extend the reach up to two additional people, we can extend the reach up to 25meters or 83feet.25meters or 83feet.

* We also offer the following add-on services:* We also offer the following add-on services:* Restoration of damaged glass panes* Restoration of damaged glass panes* Replacement of glass panes* Replacement of glass panes* Silicone sealing* Silicone sealing* Aluminium frame repairs* Aluminium frame repairs

► With our Tucker Pole System made of special With our Tucker Pole System made of special aluminium, unusually light and amazingly robust, one aluminium, unusually light and amazingly robust, one operator standing safely on the ground can wash operator standing safely on the ground can wash windows up to 14 meters or 45feet high. With one or windows up to 14 meters or 45feet high. With one or two additional people, we can extend the reach up to two additional people, we can extend the reach up to 25meters or 83feet.25meters or 83feet.

* We also offer the following add-on services:* We also offer the following add-on services:* Restoration of damaged glass panes* Restoration of damaged glass panes* Replacement of glass panes* Replacement of glass panes* Silicone sealing* Silicone sealing* Aluminium frame repairs* Aluminium frame repairs

RESIDENTIAL CLEANINGRESIDENTIAL CLEANING►We handle post construction, janitorial We handle post construction, janitorial

cleaning and pest control services for cleaning and pest control services for multi tenant residential buildings.multi tenant residential buildings.

►Our personnel are carefully selected Our personnel are carefully selected and checked before deployment to and checked before deployment to these locations.these locations.

CAR WASH BAY INSTALLATION & CAR WASH BAY INSTALLATION & AUTOMOBILE CLEANINGAUTOMOBILE CLEANING

► We have a department dedicated to the cleaning of automobiles and We have a department dedicated to the cleaning of automobiles and the installation of car wash Bays .This department is our Auto the installation of car wash Bays .This department is our Auto Division. The Department offers two different types of services:Division. The Department offers two different types of services:

► Installation of Car wash bays which involves the design of the bays Installation of Car wash bays which involves the design of the bays (i.e. ramps, Water supply, drainage, access, building design, etc), (i.e. ramps, Water supply, drainage, access, building design, etc), supply of equipment and chemicals and training of personnel.supply of equipment and chemicals and training of personnel.

► Developing Back-end income and customer satisfaction index (CSI) Developing Back-end income and customer satisfaction index (CSI) for car dealerships (e.g. Honda, Mercedes, etc) through contract car for car dealerships (e.g. Honda, Mercedes, etc) through contract car violating. Our servicesviolating. Our services

► Leather and upholstery cleaning and conditioning Leather and upholstery cleaning and conditioning ► Interior deep cleaning (Including A/C vents etc)Interior deep cleaning (Including A/C vents etc)► Diamond Stone Polishing of External Body pointDiamond Stone Polishing of External Body point

AIRCRAFT INTERIOR & EXTERIOR AIRCRAFT INTERIOR & EXTERIOR CLEANINGCLEANING

AIRCRAFT INTERIOR & EXTERIOR AIRCRAFT INTERIOR & EXTERIOR CLEANINGCLEANING

► Our services also extend to the aviation Our services also extend to the aviation industry where specially trained personnel are industry where specially trained personnel are dedicated to cleaning airplanes and fumigating dedicated to cleaning airplanes and fumigating passenger cabins and cargo holds.passenger cabins and cargo holds.

► Our tucker pole system enables us to clean the Our tucker pole system enables us to clean the exterior of aircrafts without the use of ladders.exterior of aircrafts without the use of ladders.

► Our services also extend to the aviation Our services also extend to the aviation industry where specially trained personnel are industry where specially trained personnel are dedicated to cleaning airplanes and fumigating dedicated to cleaning airplanes and fumigating passenger cabins and cargo holds.passenger cabins and cargo holds.

► Our tucker pole system enables us to clean the Our tucker pole system enables us to clean the exterior of aircrafts without the use of ladders.exterior of aircrafts without the use of ladders.

SLUDGE MANAGEMENT & OIL TANK SLUDGE MANAGEMENT & OIL TANK CLEANINGCLEANING

► We have been franchise d by Willacy Oil Services Ltd. Of the United We have been franchise d by Willacy Oil Services Ltd. Of the United Kingdom for oil sludge management and oil tank cleaning. The system Kingdom for oil sludge management and oil tank cleaning. The system utilises the sludge profiler for oil tanks (SPOT) which is based on sonar utilises the sludge profiler for oil tanks (SPOT) which is based on sonar and accurately locates, maps and quantify the levels of sludge in and accurately locates, maps and quantify the levels of sludge in floating roof crude oil tanks while they are still in service. The mobile floating roof crude oil tanks while they are still in service. The mobile system carries out surveys in one day and produces information which system carries out surveys in one day and produces information which is used tois used to* accurately quantify and profile sludge in the bottom of floating roof * accurately quantify and profile sludge in the bottom of floating roof crude oil tanks.crude oil tanks.* help prioritise cleaning work* help prioritise cleaning work* ensure safe roof landing can take place.* ensure safe roof landing can take place.* enable side entry mixer running patterns to be monitored.* enable side entry mixer running patterns to be monitored.

► The system is intrinsically safe and eliminates man entry into confined The system is intrinsically safe and eliminates man entry into confined spaces and the toxic impact of tank cleaning on the environment. spaces and the toxic impact of tank cleaning on the environment. While the emphasis remains on safety, the system can be tailored to While the emphasis remains on safety, the system can be tailored to meet individual needs whether you simply need efficient tank cleaning meet individual needs whether you simply need efficient tank cleaning or require tank cleaning, sludge separation and oil recovery.or require tank cleaning, sludge separation and oil recovery.

FUMIGATION & PEST CONTROL FUMIGATION & PEST CONTROL SERVICESSERVICES

FUMIGATION & PEST CONTROL FUMIGATION & PEST CONTROL SERVICESSERVICES

► We offer a wide range of specialist pest control and fumigation services to industrial, commercial and domestic consumers. For effective control of infestation without harming the environment, we select pesticides and rodenticides that are often only dangerous to their targets but harmless to humans, pets and plants.

► Our spray machines include knapsacks, motorized sprayers and smoke foggers.

► We offer a wide range of specialist pest control and fumigation services to industrial, commercial and domestic consumers. For effective control of infestation without harming the environment, we select pesticides and rodenticides that are often only dangerous to their targets but harmless to humans, pets and plants.

► Our spray machines include knapsacks, motorized sprayers and smoke foggers.

OUR SCOPE OF WORKOUR SCOPE OF WORK► General cleaning of all office floorsGeneral cleaning of all office floors► Dusting and cleaning of all common area furniture Dusting and cleaning of all common area furniture

including waste receptacles, flower pots, shelves, photo-including waste receptacles, flower pots, shelves, photo-frames, cabinets, etc.frames, cabinets, etc.

► Emptying, washing and cleaning of waste bins with Emptying, washing and cleaning of waste bins with disinfectant chemicals.disinfectant chemicals.

► General cleaning of all doors and windows.General cleaning of all doors and windows.► General cleaning of all partitions and doors General cleaning of all partitions and doors ► General cleaning of all gadgets including light fittings, General cleaning of all gadgets including light fittings,

electrical switches, A/c vents etc.electrical switches, A/c vents etc.► Telephone sterilization.Telephone sterilization.► Degreasing of car park, service and basement area, Degreasing of car park, service and basement area,

including the removal of tyre marks.including the removal of tyre marks.► General cleaning and disinfecting of all toilets including General cleaning and disinfecting of all toilets including

W.C., urine bowls, wash-hand basins, & showers.W.C., urine bowls, wash-hand basins, & showers.► Washing of all wall finishing.Washing of all wall finishing.► General cleaning of ceiling (removal of cobwebs).General cleaning of ceiling (removal of cobwebs).► Washing and polishing of all granite floors.Washing and polishing of all granite floors.► General cleaning of the compound, and surrounding.General cleaning of the compound, and surrounding.► Carpet washing & shamponing.Carpet washing & shamponing.► Solvent treatment of elevator doors to maintain aluminium Solvent treatment of elevator doors to maintain aluminium

finish.finish.

OUR WORK DESCRIPTION OUR WORK DESCRIPTION HARD FLOORS (VITRIED TILES).HARD FLOORS (VITRIED TILES).

All hard floors will be swept and scrubbed All hard floors will be swept and scrubbed daily using dust control mop sweeper and daily using dust control mop sweeper and auto scrubbers respectively. Non-polishable auto scrubbers respectively. Non-polishable hard floors will be dry or wet moped daily hard floors will be dry or wet moped daily while polishable hard floors will be scrubbed while polishable hard floors will be scrubbed and polished as necessary. Our mops and and polished as necessary. Our mops and mop buckets are of international standards. mop buckets are of international standards. Our scrubbing and polishing operations are Our scrubbing and polishing operations are mechanized. Each machine wash is mechanized. Each machine wash is accompanied by chemical treatment to accompanied by chemical treatment to remove old polish and stains as well as remove old polish and stains as well as subdue bacteria and is followed by sealing subdue bacteria and is followed by sealing (where necessary), achieving the end result (where necessary), achieving the end result of a permanent gloss and healthy floor at all of a permanent gloss and healthy floor at all times.times.PLEASE NOTE THAT STRONG ACID BASED PLEASE NOTE THAT STRONG ACID BASED CLEANING CHEMICALS ARE VERY CLEANING CHEMICALS ARE VERY DESTRUCTIVE TO THE FLOORS. THEY CAUSE DESTRUCTIVE TO THE FLOORS. THEY CAUSE THE TILE TO BLEACH, RESULTING IN AN THE TILE TO BLEACH, RESULTING IN AN UNEVEN COLOURED APPEARANCE. UNEVEN COLOURED APPEARANCE. See next See next slide for our range of floor care chemicals & slide for our range of floor care chemicals & Equipment.Equipment.We rely on our expertise, our Tennant and We rely on our expertise, our Tennant and Power-flit scrubber/polishers and mopping Power-flit scrubber/polishers and mopping equipment.equipment.

LIST OF CHEMICALSLIST OF CHEMICALS► GRANITE STAR™GRANITE STAR™

Spray N' Buff Crystallizer Breakthrough chemical technology that allows you Spray N' Buff Crystallizer Breakthrough chemical technology that allows you to maintain granite as easily as spray buffing your floors. GRANITE STAR to maintain granite as easily as spray buffing your floors. GRANITE STAR works on any polished granite surface, even black granite. GRANITE STAR works on any polished granite surface, even black granite. GRANITE STAR brightens the color of granite, and reduces labor for polishing by a minimum brightens the color of granite, and reduces labor for polishing by a minimum of 40%.of 40%.

► GRPGRPGranite Restoration Paste A fortified paste product that restores gloss to Granite Restoration Paste A fortified paste product that restores gloss to worn polished granite. Removes light scratches from surface; does not worn polished granite. Removes light scratches from surface; does not produce harmful fumes. Designed for use with a weighted stone produce harmful fumes. Designed for use with a weighted stone maintenance machine.maintenance machine.

► HURRICANEHURRICANEIntensive Cleaner A stone specific, extra strength degreaser cleaner Intensive Cleaner A stone specific, extra strength degreaser cleaner designed for safe use on marble, granite, limestone and other stone designed for safe use on marble, granite, limestone and other stone surfaces. Effectively removes grease, oil, dirt deposits and food stains. surfaces. Effectively removes grease, oil, dirt deposits and food stains. Tremendous cleaner.Tremendous cleaner.

► LUMINAIRELUMINAIREHigh Performance Diamond Pads Heavy duty diamond pads for floor High Performance Diamond Pads Heavy duty diamond pads for floor restoration / preparation for polishing. Available in the following grit sizes: restoration / preparation for polishing. Available in the following grit sizes: #2305 Green / #50 #2306 Black / #120 #2307 Red / #220 #2308 Yellow / #2305 Green / #50 #2306 Black / #120 #2307 Red / #220 #2308 Yellow / #400 #2309 White / #800 #2310 Blue / #1800#400 #2309 White / #800 #2310 Blue / #1800

► NEXT STEP™NEXT STEP™Heavy Duty Industrial Degreaser Cleaner Superior degreaser cleaner with Heavy Duty Industrial Degreaser Cleaner Superior degreaser cleaner with high alkaline formula for the toughest grease and grime. Cuts through high alkaline formula for the toughest grease and grime. Cuts through heavy build-up of grease, grime and sludge easily. Free-rinsing and heavy build-up of grease, grime and sludge easily. Free-rinsing and biodegradable.biodegradable.

► NATURE'S FORCENATURE'S FORCEBio-Enzymatic Drain Opener and Maintainer Made with highly selective free Bio-Enzymatic Drain Opener and Maintainer Made with highly selective free enzymes, multi-strain live bacteria, biodegradable surfactants, penetrates, enzymes, multi-strain live bacteria, biodegradable surfactants, penetrates, chelating agents and proprietary odor neutralizers. In many situations this chelating agents and proprietary odor neutralizers. In many situations this product works faster than highly corrosive and toxic caustics, acids and product works faster than highly corrosive and toxic caustics, acids and solvents. Each gallon contains over 100 billion bacteria.solvents. Each gallon contains over 100 billion bacteria.

► SHIELD PLUS™SHIELD PLUS™Carpet Protector Forms an invisible barrier to protect carpet fiber against Carpet Protector Forms an invisible barrier to protect carpet fiber against dirt, stains and spots. Incorporates our exclusive RESISTAN™ fiber dirt, stains and spots. Incorporates our exclusive RESISTAN™ fiber protection technology. Carpeting is easier to clean, extending carpet life. protection technology. Carpeting is easier to clean, extending carpet life. Water-based formula is non-flammable, non-toxic and enhances anti-static Water-based formula is non-flammable, non-toxic and enhances anti-static properties. Can be applied to any type of carpet.properties. Can be applied to any type of carpet.

OUR WORK DESCRIPTIONOUR WORK DESCRIPTIONCARPETED FLOORS.CARPETED FLOORS.

We are aware of the difficulty encountered in We are aware of the difficulty encountered in carpet maintenance and proffer world class carpet maintenance and proffer world class solution to this attendant problem. The most solution to this attendant problem. The most efficient method of vacuuming carpets is to efficient method of vacuuming carpets is to employ the use of upright vacuums with employ the use of upright vacuums with rotary brushes. These brushes lift up the rotary brushes. These brushes lift up the carpet piles and vacuum the in grained carpet piles and vacuum the in grained underlying soil. Upright vacuums are the underlying soil. Upright vacuums are the only recommended vacuums for commercial only recommended vacuums for commercial place vacuuming and the first step to carpet place vacuuming and the first step to carpet maintenance. maintenance. The carpets will be vacuumed as necessary The carpets will be vacuumed as necessary with special attention paid to the traffic with special attention paid to the traffic lanes using our Cleanfix & uppekha vacuum lanes using our Cleanfix & uppekha vacuum cleaners. They will be shampooed annually cleaners. They will be shampooed annually or as necessary applying one of our carpet or as necessary applying one of our carpet care methods including crystallization, Soil care methods including crystallization, Soil adsorption and soil extraction, using our adsorption and soil extraction, using our professional systems. See Carpet care professional systems. See Carpet care attachment for more on our carpet care attachment for more on our carpet care operations.operations.They shall be dry cleaned using our DRY They shall be dry cleaned using our DRY EXTRACTION SYSTEM as mentioned in the EXTRACTION SYSTEM as mentioned in the ‘carpet care’ appendix.‘carpet care’ appendix.

OUR WORK DESCRIPTIONOUR WORK DESCRIPTIONENTRANCE, CORRIDOR AND RECEPTION ENTRANCE, CORRIDOR AND RECEPTION

AREA.AREA.

Our first step is to install dust control mats at the Our first step is to install dust control mats at the entrance and other strategic points of the building. This entrance and other strategic points of the building. This will reduce the amount of soil and dirt tracked into the will reduce the amount of soil and dirt tracked into the building considerably (about 70% efficiency). This is building considerably (about 70% efficiency). This is the first and most significant step in reducing the the first and most significant step in reducing the problems currently encountered on the maintenance of problems currently encountered on the maintenance of the granite floors, and prolong the life of the floors of the granite floors, and prolong the life of the floors of the complex. Attached (see matting systems) is a the complex. Attached (see matting systems) is a sample placement diagram for a factory complex. We sample placement diagram for a factory complex. We will be pleased to draw up a diagram customised to will be pleased to draw up a diagram customised to suit your building.suit your building.

The area will be given special attention and monitored The area will be given special attention and monitored continuously to ensure that it is free of dirt and earth. continuously to ensure that it is free of dirt and earth. 90cm Dust beaters (mop sweepers) along with our zing 90cm Dust beaters (mop sweepers) along with our zing dust control chemical specifically designed for large dust control chemical specifically designed for large area sweeping and soil removal will be employed. area sweeping and soil removal will be employed. Again, this will considerably reduce labour time. The Again, this will considerably reduce labour time. The glass doors will be cleaned daily and also monitored glass doors will be cleaned daily and also monitored continuously to remove finger prints.continuously to remove finger prints.The floor will be cleaned and machine-buffed daily The floor will be cleaned and machine-buffed daily using our automatic scrubbers. Special attention will be using our automatic scrubbers. Special attention will be paid to them during the wet season when soil and paid to them during the wet season when soil and water are transferred unto floors from shoes. The water are transferred unto floors from shoes. The specification of the mats required for rainy periods will specification of the mats required for rainy periods will also go a long way in achieving the set objective when also go a long way in achieving the set objective when the rains are around.the rains are around.

OUR WORK DESCRIPTIONOUR WORK DESCRIPTIONFURNITURE, EQUIPMENTS AND FURNITURE, EQUIPMENTS AND FITTINGS.FITTINGS.

All tables, desk, and other furniture including All tables, desk, and other furniture including leather covered upholstered furniture, cabinets, leather covered upholstered furniture, cabinets, shelves, bookcases, picture frame, typewriters shelves, bookcases, picture frame, typewriters etc. will be cleaned and shone weekly using etc. will be cleaned and shone weekly using appropriate formulations. Waste paper bins and appropriate formulations. Waste paper bins and ashtrays will be emptied regularly and litter ashtrays will be emptied regularly and litter taken to an appointed place, seams and edges taken to an appointed place, seams and edges of upholstered furniture will be vacuumed of upholstered furniture will be vacuumed weekly. weekly.

We hope to use the range of furniture polish, We hope to use the range of furniture polish, micro fibre dusters and vacuum machines for micro fibre dusters and vacuum machines for this purpose.this purpose.

TELEPHONE SETS.TELEPHONE SETS.

All telephones will be cleaned and All telephones will be cleaned and sterilized weekly using impregnated dust sterilized weekly using impregnated dust cloth with a mixture of light disinfectant cloth with a mixture of light disinfectant and ethanol.and ethanol.

WINDOWS, DOORS AND OTHER WORKS.WINDOWS, DOORS AND OTHER WORKS.All glass doors will be cleaned daily while glass windows All glass doors will be cleaned daily while glass windows and partitions are cleaned as necessary using and partitions are cleaned as necessary using appropriate cleaning solution and our special squeegees appropriate cleaning solution and our special squeegees and window wash applicators. All window ledges will be and window wash applicators. All window ledges will be dusted and cleaned daily. Special telescopic poles will be dusted and cleaned daily. Special telescopic poles will be employed in reaching high and obscure areas. Glass employed in reaching high and obscure areas. Glass doors and finger prints will be spot-cleaned daily to doors and finger prints will be spot-cleaned daily to remove finger marks.remove finger marks.

TOILETS AND CLOCKROOMS.TOILETS AND CLOCKROOMS.All toilet floors and fitting including basins, urinals an All toilet floors and fitting including basins, urinals an bowls will be washed and sanitized daily using germicidal bowls will be washed and sanitized daily using germicidal disinfectant and deodorizers. All toilets will be visited disinfectant and deodorizers. All toilets will be visited and checked routinely to clean any mess and restore and checked routinely to clean any mess and restore them to state of cleanliness. The mirrors will be wiped them to state of cleanliness. The mirrors will be wiped clean and glass cleaner applied when necessary. A copy clean and glass cleaner applied when necessary. A copy of our Toilet Hourly Check Form is attached in the of our Toilet Hourly Check Form is attached in the QUALITY CONTROL SECTION of this proposal. QUALITY CONTROL SECTION of this proposal.

All restroom fittings including metal ware and All restroom fittings including metal ware and accessories will also be polished and wiped clean and accessories will also be polished and wiped clean and consumable items like toilet rolls and liquid soap consumable items like toilet rolls and liquid soap replenished as necessary. Wall tiles, mirrors and floors replenished as necessary. Wall tiles, mirrors and floors will be scrubbed and cleaned. The restrooms will be deep will be scrubbed and cleaned. The restrooms will be deep cleaned and disinfected daily. The toilet seats (top & cleaned and disinfected daily. The toilet seats (top & bottom), outer parts of the bowls, inner ring and tank will bottom), outer parts of the bowls, inner ring and tank will be cleaned daily. Cubicle doors and walls will also be be cleaned daily. Cubicle doors and walls will also be cleaned and disinfected.cleaned and disinfected.NOTE: ALL TOOLS & EQUIPMENT FOR RESTROOMS WILL NOTE: ALL TOOLS & EQUIPMENT FOR RESTROOMS WILL BE COLOUR CODED AND NOT EMPLOYED IN ANY OTHER BE COLOUR CODED AND NOT EMPLOYED IN ANY OTHER AREA OF THE BUILDING.AREA OF THE BUILDING.

OUR WORK DESCRIPTIONOUR WORK DESCRIPTION

OUR WORK DESCRIPTIONOUR WORK DESCRIPTIONGRILLES LIGHT FITTINGS AND AIR CONDITIONING.GRILLES LIGHT FITTINGS AND AIR CONDITIONING.All light fittings will be dusted and cleaned daily and damp-wiped in situ monthly. All All light fittings will be dusted and cleaned daily and damp-wiped in situ monthly. All movable light fittings will be removed and washed quarterly or as the need arises.movable light fittings will be removed and washed quarterly or as the need arises.

CEILING AND INTERIOR WALLS.CEILING AND INTERIOR WALLS.The lift lobbies and reception high reach areas will be cleaned daily and walls dusted The lift lobbies and reception high reach areas will be cleaned daily and walls dusted and washed as necessary. Cobwebs will be removed on a weekly basis, using and washed as necessary. Cobwebs will be removed on a weekly basis, using telescopic poles (12m), super lift high level access equipment and mobile scaffolding.telescopic poles (12m), super lift high level access equipment and mobile scaffolding.

THE LIFT LOBBIES.THE LIFT LOBBIES.The lift lobbies will be cleaned daily and walls dusted and washed as necessary. The lift lobbies will be cleaned daily and walls dusted and washed as necessary. Matting systems should be placed in front of the lift on all lobbies.Matting systems should be placed in front of the lift on all lobbies.

SPILLAGES.SPILLAGES.All spillage (water, tea, drinks and others) will be cleaned as they occur provided that All spillage (water, tea, drinks and others) will be cleaned as they occur provided that we are informed. This is advisable especially in respect of carpet in order to prevent we are informed. This is advisable especially in respect of carpet in order to prevent stains and safety standards (slip prevention) in the case of hard floors. stains and safety standards (slip prevention) in the case of hard floors.

THE STAIRWAYS AND LANDINGS.THE STAIRWAYS AND LANDINGS.The stairways and landing will be swept as often as necessary per day and The stairways and landing will be swept as often as necessary per day and balustrades and handrails dusted and polished. They will be machine washed, balustrades and handrails dusted and polished. They will be machine washed, polished and given anti-bacterial treatment.polished and given anti-bacterial treatment.

PLANT ROOMS, GUTTERS AND THE GENERAL PLANT ROOMS, GUTTERS AND THE GENERAL COMPOUND.COMPOUND.These will be cleaned daily and given anti-bacterial treatment weekly. This area will These will be cleaned daily and given anti-bacterial treatment weekly. This area will be degreased on a weekly/monthly basis or as mutually scheduled using our pressure be degreased on a weekly/monthly basis or as mutually scheduled using our pressure washers and wet vacuum machines (plastic tank) along with floor squeegees. washers and wet vacuum machines (plastic tank) along with floor squeegees.

HIGH CLEANING.HIGH CLEANING.All surfaces above three metres or which cannot be reached while standing on the All surfaces above three metres or which cannot be reached while standing on the floor (e.g. high walls & lighting) shall be cleaned monthly using appropriate ladder or floor (e.g. high walls & lighting) shall be cleaned monthly using appropriate ladder or our special Super Lift Personnel aerial work platform.our special Super Lift Personnel aerial work platform.

CAR PARK CLEANING. CAR PARK CLEANING. This shall be done on a regular basis or as the need arises. We will employ the use of This shall be done on a regular basis or as the need arises. We will employ the use of pressure washers for this operationpressure washers for this operation

EQUIPMENT BACKUPEQUIPMENT BACKUP

We possess a large stock of We possess a large stock of equipment for any magnitude equipment for any magnitude of work and for back up, should of work and for back up, should in case there is a malfunction in case there is a malfunction on the job. Our stock level of on the job. Our stock level of back up equipment is back up equipment is approximately 200 units of a approximately 200 units of a combination of the various combination of the various types of equipment required for types of equipment required for the cleaning at your facility. Our the cleaning at your facility. Our response time to site supervisor response time to site supervisor complaints has therefore complaints has therefore improved to within 1 hour of improved to within 1 hour of the equipment complaint. In the equipment complaint. In addition, we have a fully addition, we have a fully

OUR ORGANISATION CHARTOUR ORGANISATION CHART

OUR STAFF TRAININGOUR STAFF TRAININGTRAINING.TRAINING.

PRE-ASSIGNMENT TRAININGPRE-ASSIGNMENT TRAINING

Within thirty (30) days after first assignment of the cleaning Within thirty (30) days after first assignment of the cleaning personnel we will, at own expense, certify in writing to you that personnel we will, at own expense, certify in writing to you that such personnel has received the following basic training. Please such personnel has received the following basic training. Please note that this is in addition to previous trainings they have note that this is in addition to previous trainings they have been exposed to before their transfer to the facility. Every been exposed to before their transfer to the facility. Every location has it’s peculiarity thus custom designed refresher location has it’s peculiarity thus custom designed refresher courses will be conducted based on the courses will be conducted based on the specifications/requirement of each location. Some of the specifications/requirement of each location. Some of the courses will include:courses will include:General orientation on conduct and attitude on and towards the General orientation on conduct and attitude on and towards the jobjobSpecific duties of the individualSpecific duties of the individualDisciplineDisciplineHandling and disposal of hazardous wastes.Handling and disposal of hazardous wastes.Health Safety and Environment.Health Safety and Environment.

PERIODIC TRAININGPERIODIC TRAININGOur personnel shall undergo periodic in-service training (at Our personnel shall undergo periodic in-service training (at least 16 hours per year) especially on industry best practices least 16 hours per year) especially on industry best practices for facility cleaning and janitorial services. The detail of such for facility cleaning and janitorial services. The detail of such training shall be notified and communicated to your designated training shall be notified and communicated to your designated representative who shall confirm the appropriateness or representative who shall confirm the appropriateness or otherwise of such training.otherwise of such training.

HSE MEETINGS SHEDULEHSE MEETINGS SHEDULE

► HSE PLAN MEETINGS DATESHSE PLAN MEETINGS DATES

MONTH DATE TOPICS MONTH DATE TOPICS

JANUARY EVERY 2ND SATURDAY HAZARD IN CLEANINGJANUARY EVERY 2ND SATURDAY HAZARD IN CLEANING

FEBRUARY FEBRUARY AS ABOVE AS ABOVE PERSONAL HYGIENE IN CLEANING PERSONAL HYGIENE IN CLEANING INDUSTRY.INDUSTRY.

MARCH MARCH AS ABOVE EQUIPMENT HANDLING & MAINTENANCEAS ABOVE EQUIPMENT HANDLING & MAINTENANCE

APRIL APRIL AS ABOVE INTERPERSONAL RELATIONSHIPAS ABOVE INTERPERSONAL RELATIONSHIP

MAY MAY AS ABOVE ENVIRONMENTAL SANITATIONAS ABOVE ENVIRONMENTAL SANITATION

JUNE JUNE AS ABOVE HOUSE KEEPINGAS ABOVE HOUSE KEEPING

JULY JULY AS ABOVE CHEMICAL HANDLINGAS ABOVE CHEMICAL HANDLING

AUGUST AUGUST AS ABOVE FIRE DRILLING.AS ABOVE FIRE DRILLING.

SEPTEMBER SEPTEMBER AS ABOVE OPEN DISCUSSION & PEP TALKAS ABOVE OPEN DISCUSSION & PEP TALK

OCTOBER OCTOBER AS ABOVE WASTE MANAGEMENTAS ABOVE WASTE MANAGEMENT

NOVEMBER NOVEMBER AS ABOVE CONTROL OF HAZARDSAS ABOVE CONTROL OF HAZARDS

DECEMBER DECEMBER 2ND SATURDAY CARPETS/TOILET MAINTENANCE 2ND SATURDAY CARPETS/TOILET MAINTENANCE

OUR KEY PERSONNELOUR KEY PERSONNEL► 1.1. Chief E. O. A. Ajibodu: Chief Executive OfficerChief E. O. A. Ajibodu: Chief Executive Officer

A telecoms technologist by training. Served for 28years in the Telecommunications Division of the defunt Posts A telecoms technologist by training. Served for 28years in the Telecommunications Division of the defunt Posts & Telecommunicatios Department . He is the founder of the company and has had over 25years experience in & Telecommunicatios Department . He is the founder of the company and has had over 25years experience in the industry. Oversees all operations of the company from the Lagos Head Office. He is a member of the the industry. Oversees all operations of the company from the Lagos Head Office. He is a member of the Contract Cleaning and Maintenance Association, UK, and has been certified by PROCHEM as proficient in Contract Cleaning and Maintenance Association, UK, and has been certified by PROCHEM as proficient in cleaning and maintenance technology. Also holds a diploma in Business Management form the University of Ife cleaning and maintenance technology. Also holds a diploma in Business Management form the University of Ife (now Obafemi Awolowo University). Served for 4years in INEC as Resident Electoral Commissioner for Bauchi (now Obafemi Awolowo University). Served for 4years in INEC as Resident Electoral Commissioner for Bauchi and Ondo States.and Ondo States.

► 2.2. Chief (Mrs.) M. O. Ajibodu:Chief (Mrs.) M. O. Ajibodu: Executive Director (Finance).Executive Director (Finance).

An accountant by training and co-founder of the company. Has had approximately 20years active experience in An accountant by training and co-founder of the company. Has had approximately 20years active experience in the industry. Served for over 10years with Unilever Nig. Plc. She is in charge of financial management. She the industry. Served for over 10years with Unilever Nig. Plc. She is in charge of financial management. She also oversees the procurement process of the company.also oversees the procurement process of the company.

► 3.3. Mr. Olumide Ajibodu: General ManagerMr. Olumide Ajibodu: General Manager

A biochemist. A member of the International Facility Managers Association, he is responsible for the smooth A biochemist. A member of the International Facility Managers Association, he is responsible for the smooth running of all projects and operations of the company. Worked with various cleaning firms in the UK and USA. running of all projects and operations of the company. Worked with various cleaning firms in the UK and USA. Has over 18years experience in the industry and has attended various courses. He also oversees the business Has over 18years experience in the industry and has attended various courses. He also oversees the business development department of the company.development department of the company.

► 4.4. Mr. Sunday Odusina: Corporate Affairs ManagerMr. Sunday Odusina: Corporate Affairs Manager

An accountant by training. Heads the accounts department and is responsible for strategic planning. Has had An accountant by training. Heads the accounts department and is responsible for strategic planning. Has had over 14years experience in the industry.over 14years experience in the industry.

► 5.5. Mr. Chris Osueke: Operations ManagerMr. Chris Osueke: Operations Manager

An electrical engineer by training. Has had over 14years active experience in the industry. He oversees the An electrical engineer by training. Has had over 14years active experience in the industry. He oversees the daily cleaning operations of the Abuja branch. He is very proficient in office and commercial cleaning daily cleaning operations of the Abuja branch. He is very proficient in office and commercial cleaning techniques as well as floor restoration/maintenance systems. He has served with the FCDA and Julius Berger.techniques as well as floor restoration/maintenance systems. He has served with the FCDA and Julius Berger.

He is also responsible for the co-ordination of operations personnel (Janitors) along with the personnel He is also responsible for the co-ordination of operations personnel (Janitors) along with the personnel manager. He attended various courses in cleaning practices and procedures.manager. He attended various courses in cleaning practices and procedures.

► 6.6. Mr. Idris Danjuma: Client Services ManagerMr. Idris Danjuma: Client Services Manager

An administrator by training. He has over 10years experience in the industry. He worked with building An administrator by training. He has over 10years experience in the industry. He worked with building construction forms like Stabilini Vinsinoni, Strabag, etc. He is also very proficient in cleaning and building construction forms like Stabilini Vinsinoni, Strabag, etc. He is also very proficient in cleaning and building maintenance technology. He is responsible for liaising with clients and finding new ones. Has attended maintenance technology. He is responsible for liaising with clients and finding new ones. Has attended various courses in marketing and cleaning techniques. He also doubles with the training officer to develop the various courses in marketing and cleaning techniques. He also doubles with the training officer to develop the skills of cleaning personnel.skills of cleaning personnel.

NOW YOU AND USNOW YOU AND US

► Over the years, many Over the years, many clients have turned to us clients have turned to us for our expertise in solving for our expertise in solving the toughest cleaning and the toughest cleaning and maintenance problems. Our maintenance problems. Our response has always response has always projected our tradition of projected our tradition of excellence, a tradition of excellence, a tradition of quality and a tradition of quality and a tradition of service. We strive to service. We strive to provide the highest level of provide the highest level of customer satisfaction that customer satisfaction that help keep our clients help keep our clients business running smoothly.business running smoothly.

► We thank you for this We thank you for this opportunity we have had to opportunity we have had to present ourselves and our present ourselves and our services to you and look services to you and look forward, eagerly, to placing forward, eagerly, to placing our expertise at your our expertise at your disposal.disposal.

WEB & EMAILSWEB & EMAILS►Feel free to check our website:Feel free to check our website:

WWW.KLEENOLNG.COM

►You can also email us on the You can also email us on the followingfollowing

kleenolnigeria@yahoo.comkleenol@yahoo.co.uk

kleenolnig@yahoo.com

GEOGRAPHICAL COVERAGEGEOGRAPHICAL COVERAGE► Kleenol Nigeria Limited has offices in the three geopolitical zones of Kleenol Nigeria Limited has offices in the three geopolitical zones of

the company i.e.the company i.e.► 1. 1. Lagos Lagos► 2. 2. Abuja Abuja► 3.3. Port-HarcourtPort-Harcourt► Our strongest geographical location is Lagos. This, most probably is Our strongest geographical location is Lagos. This, most probably is

due to the fact that our head office is located in Lagos. Our other due to the fact that our head office is located in Lagos. Our other offices are rated as follows in the order of strength:offices are rated as follows in the order of strength:

► AbujaAbuja► Port-HarcourtPort-Harcourt► KadunaKaduna► EnuguEnugu► IbadanIbadan► IlorinIlorin

QUALITY CONTROLQUALITY CONTROL► Our first line of attack in good quality control is personnel selection. Its simple-Our first line of attack in good quality control is personnel selection. Its simple-

Good quality personnel deliver good quality service. Special check-list forms Good quality personnel deliver good quality service. Special check-list forms

are also being employed to ensure quality service delivery. In additionare also being employed to ensure quality service delivery. In addition, , we we assign contract managers to all our client locations. They make unannounced assign contract managers to all our client locations. They make unannounced site visits and make reports to their department head.site visits and make reports to their department head.

► A separate quality audit team also makes bi-monthly inspections to all A separate quality audit team also makes bi-monthly inspections to all

locationslocations. . Quarterly customer feed-back forms are distributed among all Quarterly customer feed-back forms are distributed among all client reps to get a first-hand impression of our service delivery quality.client reps to get a first-hand impression of our service delivery quality.

► quality control processes.quality control processes.► These controls are carried out all the time at various levels. Please see below:These controls are carried out all the time at various levels. Please see below:►   ► 1.1. Site SupervisorsSite Supervisors -- DailyDaily► 2.2. Operations OfficersOperations Officers -- WeeklyWeekly► 3.3. Contract managersContract managers -- MonthMonth

► 4.4. AuditorsAuditors -- Bi-monthlyBi-monthly

► 5.5. Client AssessmentClient Assessment -- QuarterlyQuarterly

► Forms and reports are filled to confirm that these checks have been done. Forms and reports are filled to confirm that these checks have been done.

OPERATIONAL PLANOPERATIONAL PLANITEM ADVANTAGE

Effective Cleaning Our years of experience and wealth of technical knowledge in the industry, 100% management commitment to quality, implementation of constant training through the establishment of a fully equipped training school, effective quality control and audit processes, unrivalled technical knowledge of our tools, equipment and chemicals.

Monitor Spend Patterns We believe in the strength of numbers so we purchase in bulk and stock up for our projects. We also have a well structured import department that ensures the constant availability of foreign inputs of our operations. Since we buy straight from the manufacturer we enjoy some level of safe market predictions. Fixed price contract periods (e.g. 2-4 years): we are willing to enter into such arrangements with the bank. We also adopt planned preventive maintenance techniques in all our operations. The use of the right man, tool, equipment, chemical, etc, goes a long way in preventing damage to bank property hence assisting in the monitoring of spend patterns.

Cost Drivers Our spread and client capacity (volume business) has afforded us the opportunity to keep cost drivers as minimal as possible since we enjoy huge discounts based on volume purchases and storage.

Market Developments Our membership of various bodies eg IFMA ( International Facility Managers Association), ISSA (International Sanitary Suppliers Association), CPAN (Cleaning Practitioners Association of Nigeria), CMI (Cleaning Maintenance Institute) keeps us abreast of the latest developments in the industry as they unfold. We will be pleased to relate this to you on a constant basis.

CUSTOMER SERVICE & CUSTOMER SERVICE & COMMUNICATIONCOMMUNICATION

► All customer complaints, as a rule, will be treated All customer complaints, as a rule, will be treated within 24 hours from when the complaint is made. within 24 hours from when the complaint is made. The complaint is documented and treated with The complaint is documented and treated with monitoring from the chief operations officer and monitoring from the chief operations officer and tracked back to the complaint source through tracked back to the complaint source through personal visits and meetings/emails. The contract personal visits and meetings/emails. The contract manager will confirm the successful handling of such manager will confirm the successful handling of such complaint from the client representative. This process complaint from the client representative. This process will then be closed-out and filed appropriately. will then be closed-out and filed appropriately.

► Customer Feed back Questionnaires are sent out to Customer Feed back Questionnaires are sent out to client representatives on a quarterly basis. This is in client representatives on a quarterly basis. This is in addition to the frequent visits made by our inspectors addition to the frequent visits made by our inspectors and monthly audits carried out. On each occasion we and monthly audits carried out. On each occasion we will meet with the client rep. for feed back. will meet with the client rep. for feed back.

OPERATIONS OPERATIONS IMPLEMENTATION PLANIMPLEMENTATION PLAN

►Our Client can implement a cleaning Our Client can implement a cleaning solution to achieve lowest cost whilst solution to achieve lowest cost whilst

► Improving on service quality by:Improving on service quality by:

  ► Engaging in volume requests for services Engaging in volume requests for services ►Opting for technology driven cleaning Opting for technology driven cleaning

operationsoperations►Outsourcing the total facility management Outsourcing the total facility management

of the complexof the complex

OPERATIONS IMPLEMENTATION OPERATIONS IMPLEMENTATION PLANPLAN

DESCRIPTION IMPLEMENTATION PLAN MILESTONE

RESTROOMS The use of checklist form, more frequent inspection and the use of enzymatic cleaner disinfectants that last longer than our conventional chemicals

Self cleanable restrooms due to the use of enzymatic disinfectants.

FLOORS Partial incorporation of periodic maintenance to our daily schedules

Greatly enhanced floor finish

SURROUNDINGS The use of proper equipments will reduce down time resulting from frequent trips to off load debris collected. Using big span sweepers and large volume collect bins will help. Mechanical pickers for leave droppings will be employed.

More effective cleaning

STORAGE ROOMS, LUNCH ROOMS AND OTHER LOCATIONS

Using microfiber glass wipes will ensure clean glasses at one swipe. Mechanical mop buckets and large span mops will do same also.

Faster cleaning time thus allowing for personnel to move to other duties without adding extra time

STAFF ORGANIZATION There will be a reduction in staff input due to improved technology

More effective cleaning due to a non reliance on human errors.

EQUIPMENT Newer equipments will achieve better standards with reduced effort

There is a reduction in man hours for specific tasks

SUPERVISION Training will be increased by more than double the double the hours

Improved performance