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    Best Practice

    KM Success Stories around the WorldThe New& Better Implementation.

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    Alvin SolehFacilitator & Consultant

    http://www.kmplus.co.id

    Principal Consultant

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    Smart Knowledge Worker

    Knowledge is the most important asset.

    KnowledgeManagement

    (KM)

    Smart

    Innovation

    Knowledge &Learning

    Culture

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    Smart Innovation

    Knowledge Management for Innovation

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    Everything has Change!

    1990: GAME INI SUKSES KARENA GRAFIKNYA BAGUS.

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    Everything has Change!

    2012: GAME INI GAGAL KARENA GRAFIKNYA JELEK.

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    Knowledge Management = Innovation

    Ikujiro Nonaka & Hirotaka Takeuchi The Knowledge Creating Company

    Knowledge management isthe process of innovation.

    How Japanese companies

    create the dynamics of

    innovation

    ?

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    Knowledge Management

    COMPONENTS

    PROCESS

    TECHNOLOGY

    PEOPLE

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    Knowledge Management = Create Value

    Karl-Eric Sveiby: The New Organisational Wealth

    Knowledgemanagement is

    creating value byleveraging the

    intangible assets.

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    6*,.-

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    Knowledge Management

    INTANGIBLE ASSETS

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    Knowledge Management

    INTANGIBLE ASSETS

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    Best Practice

    KM Success Stories around the WorldThe New& Better Implementation.

    !"#$%&

    'A

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    CI:

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    CI:

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    FORTUNE 500:The Largest Company by Revenue 2014.

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    K l d M t P

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    Knowledge Management Process

    KNOWLEDGE FLOW

    KnowledgeCreation

    KnowledgeTransfer

    KnowledgeStorage Knowledge

    Utilisation

    CoP

    RepositoryTools

    SME

    Performance /Best Practice

    SMART K l d W k

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    SMART Knowledge Worker

    Self Driven Motivated Action Oriented Responsible Team Player

    ! Self Driven.

    ! Motivation.

    ! Action Oriented.

    ! Responsible.

    ! Team Player.

    K l d M t

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    Knowledge Management

    BUILDING BLOCKS

    Leadership

    Clear strategic focus for knowledge sharing

    Visible senior management commitment

    CultureWillingness to

    shareknowledge

    Willingness toinvest in KM

    Willingness to useothers knowledge

    SupportSupport andIncentive tocontribute

    Navigation andsearchassistance

    Training &Internal Marketing

    Technology Speed, simplicity, access

    ContinuousImprovement Metrics for contribution, usage, effectiveness

    (Simon Trussler(1998).The rules of the game,The Journal of Business Strategy Vol 19 Issue 1 pp16-19

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    Thank You

    Alvin SolehKMPlus [email protected]