kmplus best practice
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Best Practice
KM Success Stories around the WorldThe New& Better Implementation.
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Alvin SolehFacilitator & Consultant
http://www.kmplus.co.id
Principal Consultant
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Smart Knowledge Worker
Knowledge is the most important asset.
KnowledgeManagement
(KM)
Smart
Innovation
Knowledge &Learning
Culture
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Smart Innovation
Knowledge Management for Innovation
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Everything has Change!
1990: GAME INI SUKSES KARENA GRAFIKNYA BAGUS.
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Everything has Change!
2012: GAME INI GAGAL KARENA GRAFIKNYA JELEK.
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Knowledge Management = Innovation
Ikujiro Nonaka & Hirotaka Takeuchi The Knowledge Creating Company
Knowledge management isthe process of innovation.
How Japanese companies
create the dynamics of
innovation
?
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Knowledge Management
COMPONENTS
PROCESS
TECHNOLOGY
PEOPLE
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Knowledge Management = Create Value
Karl-Eric Sveiby: The New Organisational Wealth
Knowledgemanagement is
creating value byleveraging the
intangible assets.
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Knowledge Management
INTANGIBLE ASSETS
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Knowledge Management
INTANGIBLE ASSETS
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Best Practice
KM Success Stories around the WorldThe New& Better Implementation.
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K l d M t P
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Knowledge Management Process
KNOWLEDGE FLOW
KnowledgeCreation
KnowledgeTransfer
KnowledgeStorage Knowledge
Utilisation
CoP
RepositoryTools
SME
Performance /Best Practice
SMART K l d W k
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SMART Knowledge Worker
Self Driven Motivated Action Oriented Responsible Team Player
! Self Driven.
! Motivation.
! Action Oriented.
! Responsible.
! Team Player.
K l d M t
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Knowledge Management
BUILDING BLOCKS
Leadership
Clear strategic focus for knowledge sharing
Visible senior management commitment
CultureWillingness to
shareknowledge
Willingness toinvest in KM
Willingness to useothers knowledge
SupportSupport andIncentive tocontribute
Navigation andsearchassistance
Training &Internal Marketing
Technology Speed, simplicity, access
ContinuousImprovement Metrics for contribution, usage, effectiveness
(Simon Trussler(1998).The rules of the game,The Journal of Business Strategy Vol 19 Issue 1 pp16-19
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Thank You
Alvin SolehKMPlus [email protected]