Top 10 things you didn’t know BBB does for you

Facilitators:

Kayla Vise, Public Relations Specialist

and

Anastassia Mitchell, Digital Media Specialist

Today we will cover:

• BBB Basics • BBB Corporate

Partnership Opportunity

• Top 10+ Things• Questions?

What is BBB?

BBB helps people find and recommend businesses, brands and charities they

can trust.

Become a BBB Corporate Partner

https://www.youtube.com/watch?v=lcyH6yGeoFk#action=share

Business Login Have you logged in lately?

BBB Analytics

• Measure activity month-by-month

• Identify the location of inquiry initiations

• See what consumers are looking at on your business review. (BBB rating, customer reviews, Accreditation status)

Advantages of Accreditation – The Tools

• Marketing Tools

• Tech Tools

• Smart Tools

Request-A-Quote

• Get more leads!

• Promoted throughout BBB’s website for people to obtain quotes, estimates, information or proposals from your business

LiveChat

• Not just for consumers!

• As a BBB Accredited Business, use LiveChat to ask questions or find resolutions

• Available for quick response Mon-Fri, 9 a.m. – 4 p.m.

Checkbbb.org

• Add your logo (Clicking the logo will directly link to your website)

• Sponsored Listing(Appear at the top of your categories)

• Customer Reviews (obtaining customer reviews and in conjunction with your rating enables the listing to have a star

rating)

Marketing Department

Experts on the Advantages of Accreditation

• Handle questions on how to marketing your status as a BBB Accredited Business

(Business Reviews, Social Media, Web/Online, customer reviews)

• Collateral orders• Professional designers• Contact (512)-445-4748

Regional Offices

• Four offices in Corpus Christi, Midland, San Antonio and Waco

• Regional directors keep a local presence by working with local media affiliates and participating in community events

• Promotes BBB Accredited Businesses

• Available for speaking engagements

Media Department BBB directs consumers in our 79 country service area to find

trustworthy businesses, like you!

Yearly Ad Campaigns

Got social media?

@CentraltexasbbbAnd we’ll follow you!

Next Steps

• Log in to your Business Review Page

• Connect with us on social media

• Sign up for our news releases

• Upload your BBB Seal, Request A Quote and Customer Reviews Seals to your website

• Contact Us 512-445-4748

Questions???

Thank you!

Contact:

Kayla Vise

kvise@austin.bbb.org

512-445-4748

Visit bbb.org/central-texas

– Find archived webinars

– Keep up with upcoming events