know customers or no customers - assets.rewardingvisits.net · retailers, malls or towns to attract...
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Rewarding Visits Ltd 10 Wrens Court 48 Victoria Road Sutton Coldfield B72 1SY0121 355 5695 [email protected] rewardingvisits.com
Know customers or no customers
“ We’ve been able to put on offers and local promotions, enabling us to increase our footfall and revenue.”
“What’s clever is that we can now contact everyone who has printed vouchers, including those who haven’t visited yet.”
“This is such a great opportunity for our tenants to not only showcase their offers but also connect with passing customers.”
Angela Henderson Manager, Gracechurch Shopping Centre
“ We have used Rewarding Visits because we wanted our own town-branded card as well as the app, to ensure as many people as possible can access our scheme.”
Mike Bushell Manager, Sutton Coldfield Town Centre Business Improvement District
“ We are finding the vouchers are easy for staff to handle when the bar is busy, and our customers love them.”
Tom Roberts Manager, Wetherspoons
Chris Brain Manager, House of Fraser
Justin Hawthorne Owner, Ted’s Baked Potatoes
Rewarding Visits builds connections between
consumer-facing businesses and anonymous
customers. It gives town centres, shopping malls,
multi-site retailers and independent traders
the marketing tools to connect intelligently with
consumers, build a customer database and
encourage visitors to return, time and again.
Our range of innovative solutions work for all types
of businesses and locations and suit every type of
customer. They are affordable and simple to operate,
with no IT changes. The result is a powerful ability
for you to promote offers, incentivise returns,
build relationships, market effectively and
capture data for analysis.
Know customers or no customers.How can Rewarding Visits help? Why would it work for you?
Every customer gets a unique identity, which is carried
as a code on a mobile phone or card. This code is
universally accepted by all participating businesses.
Customers view your offers on the companion app
and mobile website and use their card or phone each
time they visit. The app and card can be named and
branded to your own design. Alternatively, we can
integrate with any existing membership card or mobile
app, providing a flexible solution for all retail situations.
A customer’s visit is recorded, either when they are
scanned at a Touchpoint terminal, or by our Retailer
app on a mobile device. Each business builds its own
marketing database derived from customer visits.
This powerful direct marketing tool is not only suitable
for all types of business, but is also created in a
practical and cost-effective way.
Placed in key locations with high footfall, a Touchpoint
provides an interactive interface between your business
and the consumer. Stylish and attractive, it is compact
and durable, allowing it to be placed in retail and public
locations. Simply plug it in and connect to the internet.
Customers scan and browse the offers on the
touchscreen, choosing which to print as vouchers.
Each voucher can display your own EPOS code if
required. These are also intelligent vouchers, as you
will know who prints them, when and where. It is also
easy to identify which vouchers have been redeemed,
simply by scanning them with our Retailer app,
using any mobile device.
The Touchpoint’s large digital display screen enables
retailers, malls or towns to attract visitors’ attention
to offers and events. This also allows for commercial
digital advertising opportunities and a range of
funding options.
How does it work? Touchpoint terminal
Rewarding Visits gives you the power to reach customers.
The Retailer app is available from the App Store or
Google Play, so a mobile device can become an
interactive interface between the Rewarding Visits
system and the consumer.
Any tablet, iPad or smartphone using the app can
scan your customers’ unique identity codes on their
mobile phones or cards. This records their visits and
displays their offers.
Not only can you run a standalone incentive programme
using just a mobile device, but you can also scan
customers’ intelligent vouchers, printed by a
Touchpoint terminal.
ApplicationsBusiness use Customer use
Touchpoint Terminal
OptionalStandard Not applicable
NA
Town Centres, High Streets and Shopping MallsFor major destination shopping locations with a variety of businesses.
For small and family owned businesses.
For multi-site businesses with established brand identities.
Multi-Site Retailers
Independent Traders
Retailer App Card WebsiteAppDashboard
Retailer app
NA
Your business has exclusive access to a dashboard
for managing offers and displaying customer activity.
The data includes information on customers’ gender,
age ranges, home location, frequency of use,
response to promotions and shopping patterns.
This can be filtered to select groups or individuals
for targeted offers and personalised communications,
based on activity.
All you need to know, right at your fingertips.The dashboard
By choosing Rewarding Visits you can now market
directly to your customer base, just like any online
business. No longer reliant on generic advertising
with no measure of ROI, any business, town or
mall can now target promotions effectively and
relevantly, whilst building a customer database.
Digital advertising opportunities are now accessible and
affordable using Touchpoints. You can measure customer
response, linked directly to displayed advertisements.
With the app and mobile-enabled website, you can
engage with consumers before they visit and
drive footfall.
We are winners of Innovate UK’s “Re-imagining the high street”, a national
initiative to combat the effect of online competition and adapt to rapidly
changing consumer habits. We are helping town communities, shopping malls,
multi-site retailers and independent traders to know their customers and
communicate effectively.
To see how Rewarding Visits is
already helping town communities,
shopping malls and independent
traders, visit our website.
For retailers, malls and town centres not using
Rewarding Visits, visiting customers will continue
to remain anonymous and out of reach.
They will find it an increasing challenge to promote
themselves to visitors and connect with customers
before, during and after their visits.
Making the unknown, known.Know customers No customers
rewardingvisits.com
Our technology combines the things customers
love, such as offers and vouchers, but we make them
intelligent and display them in an interactive and
inclusive way. We provide the ability to market directly to
customers and promote digitally in town, in-store and
on mobile. Together we can help attract new
customers, encourage more visits and ensure
sustainable consumer brand relationships.
Rewarding Visits Ltd 10 Wrens Court 48 Victoria Road Sutton Coldfield B72 1SY0121 355 5695 [email protected] rewardingvisits.com