knowledge-based authoring of learning and training media

Knowledge-based Authoring

Author: Seite 1 Dr. Patrick Blum

Welcome

Stand: 13.05.2012




of Learning and Training Media ICELW 2012, NY, USA

Patrick Blum



inside Business Group

Business activities

• Full Service Provider in

Corporate Learning

• Insurance and Finance Industries

• Performance Support,

e-Learning and Blended Learning

based on Knowledge Management

Consulting, Conceptual Design,

Realization, Integration, Marketing,

Controlling

All from one source!



Corporate Learning

Indicators and Scenarios

• Support of the

daily Work

• Task-oriented

• Process-oriented

• Based on Key Performance Indicators

• Based on Business Indicators

• Legal and

Regulatory Changes

• Changes in Products

• Changes in Systems

• Changes in Procedure and Methodology

• Personnel Developement

• Career and Succession Planung

• Reintegration

Performance-induced

Learning

Change-induced

Learning

Life-cycle-oriented

Learning

Situational

Workplace Learning



Corporate Learning

Lew Platt (Former CEO of HewlettPackard)

„If HP knew what HP knows, we

would be three times as profitable“



Corporate Learning

Media Produktion and Knowledge Management

• What kind of learning and training media do you use?

• How many authoring systems do you use to produce your media?

• How do you publish your learning and training media?

• Do you know what knowledge is inside the media you produce?



Web Based Training

(WBT)

Web Based Training

(WBT)

Authoring of Learning and Training Media

Classic Approach

Compendium

(C)

Web Based Training

(WBT)

Metadata:

- Topic (Liability Insurance)

- Modul (Cover for pharmacists )

- Keywords (…)



Web Based Training

(WBT)

Web Based Training

(WBT)

Authoring of Learning and Training Media

Classic Approach

Compendium

(C)

Web Based Training

(WBT)

Metadata:

- Topic (Property Insurance)

- Modul (Cover)

- Keywords (…)




Basic Idea

Metadata:

- Topic (Liability Insurance)

- Modul (Cover for pharmacists )

- Keywords (…)

Metadata:

- Type (Sales Approach)

- Keywords (…)

Sales Approach

Example

Legal Text

Tip

Compendium

Web Based Training




Basic Idea

Metadaten:

- Type (Instruction)

- Keywords (…)

Sales Approach

Example

Legal Text

Tip

Metadata:

- Topic (Property Insurance)

- Modul (Cover)

- Keywords (…)

Instruction

Legal Text

Compendium

Web Based Training




Basic Idea

Sales Approach

Example

Legal Text

Tip

Instruction

Legal Text

Compendium

Web Based Training

Seminar Guide

Example

Excercise

Question

Trainer Information

Excercise

Process

Product Info

Policy Condition

Any Learning + Training Media

Knowledge Base




Basic Idea

Knowledge Base

• Semantic described Content

• Explicit Knowledge

Compendium Seminar Guide

Question

Trainer Information

Produkt Info

Policy Condition

Any Learning + Training Media




Basic Idea – Search

Knowledge Base

Result Search




Basic Idea – Maintainance and Actualization

Knowledge Base

C Compendium

HO Handout

SG Seminar

Guide

Maintain




Basic Idea - Reusability

Knowledge Base

New

Media

Definition




Distribution

Trainer-

Cockpit

Print

PDF

Embedded

Services

Online

HTML-/

SCORM-

Version

scireWorx 3.0

Mobile

Services

1 2 3 4 5 6

Knowledge Base



F-Haft_M08_1.4/PDF/F-Haft_M08_SL.pdf

F-Haft_M08_1.4/index-M08.html




Distribution

scireWorx Application A Application B Clix moodle

scireWorx Package

individual Paket

individual Paket

SCORM Paket

SCORM Paket

...

Knowledge Base



1 2 3 4 5




Actualization

Global

Compendium

Training A

Training B

Selected Content

Automatically

Update

Manuallly

Update Seminar Guide

TA Liability M01

Excer-

cise1

Excer-

cise 2

Slide1

Slide 2

Auto

matic

ally

Update

Compendium

TB Liability M02

Seminar Guide

TB Liability M02

Excer-

cise 1 Excer-

cise 2

Slide 1

Slide 2

Compendium

TA Liability M01




Actualization

Training

Special Insurance Agency

100% Basic Training

85% Expert Training

Training B

Liability

Module 12

Compendium

Update 06/2012

Version 1.6

Training A

Liability

Module 03

Compendium

Update 06/2012

Version 1.6

Introduction to Liability

Quali 1: Introduction to

Liability

Automatically exchange

of meta data in reused

media during actualization




Actualization

Training A

Selected Content

Training B

Selected Content

Compendium

TA Liability M01

Seminar Guide

TA Liability M01

Seminarleitfaden

TB Liability M02

Automatically

Update

Automatically

Update

Manually

Update

Excer-

cise 1

Excer-

cise 2

Slide1

Slide 2

Slide1

Auto

matic

ally

Update

Slide 2

Global

Compendium

Excer-

cise 3

Excer-

cise 2

Excer-

cise 1

Compendium

TB Liability M02



Konzept

Vorteile durch den Einsatz von wissensbasierten Lern- und Schulungsmedien

• All knowledge resources are managed in a single knowledge base.

• The maintenance of knowledge is carried out centrally.

• A uniformly high quality level is guaranteed.

• Old knowledge can be updated quickly and in a resource-saving manner.

• New knowledge is integrated easily and immediately.

• Cost for maintenance and change only in one central department.

• Knowledge resources can be rearranged in learning and training medie

as often as one likes – target group-, recipient-related and topic-specific.

• Learning and training media can be distributet to any target system

(LMS like Clix or moodle, Mobile App, scireWorx etc.)



Thank you



The contents published in this presentation (e.g. texts, pictures, films and graphics) including all images are

protected by copyright. Any form of use beyond the scope of copyright law without the consent of the

companies concerned is illegal and liable to prosecution.

No part of the contents published may be photocopied or reproduced in any other form, or transmitted or

translated into machine-readable language without prior written consent.

knowledge-based authoring of learning and training media

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