Dedicated to the 2nd SADC Regional UNPAN Portal WorkshopDedicated to the 2nd SADC Regional UNPAN Portal WorkshopOrganized by the Center of Public Service Innovation (CPSI)Organized by the Center of Public Service Innovation (CPSI)

Knowledge Management in UNPAN Asia-Pacific Center: Winning Strategies for Co-ordination of the UNPAN Portal

Wang JianhuaProfessor and Chief Editor

Johannesburg, South AfricaJohannesburg, South Africa44--5 March 20095 March 2009

CONTENTS

PART ONE: INTRODUCTION

PART TWO: SUSTAINING EFFORTS

PART THREE: CONCLUDING REMARKS

Introduction

The Importance of Knowledge Management

The Establishment of RCOCI (2000)

The Beginning of RCOCI in UNPAN Asia-

Pacific website

The Importance of Knowledge Management

“The essence of knowledge management is to provide strategies to get the right knowledge to the right people at the right time and in the right format.”

-- “Towards a knowledge technology for knowledge management”,

by N Milton et al,1999

The Establishment of RCOCI (2000) with 3 Tasks- CIAPR Forum (City Informatization in Asia and Pacific

Region Forum)

- Web Portal of the Forum http://www.apcity.org

- UNPAN Asia and Pacific website

http://www.unpan.org/asia.asp

The Beginning of RCOCI in UNPAN Asia-Pacific Website

Source: Overview on the UNPAN Programme Implementation2001, by Haiyan Qian

0%

10%

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Quality of Checking in UNPAN Information(through July 2001)ARADO

ASPA

CAFRAD

CARICAD

CLAD

DPEPA

EROPA

IDEP

IPAC

OFPA

RCOCI

UNTC0%

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Jul-01

Quality of Checking in UNPAN Information(through July 2001)ARADO

ASPA

CAFRAD

CARICAD

CLAD

DPEPA

EROPA

IDEP

IPAC

OFPA

RCOCI

UNTC

The Network Contents Development and MaintenanceThe Network Contents Development and Maintenance

Validity of the Information Entered in UNPAN(through July 2001)

0%

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Jun-01

ARADOASPACAFRADCARICADCLADDPEPAEROPAIDEPIIASIPACOFPARCOCIUNCIAPUNTC

Validity of the Information Entered in UNPAN(through July 2001)

0%

10%

20%

30%

40%

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60%

70%

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Jun-01

ARADOASPACAFRADCARICADCLADDPEPAEROPAIDEPIIASIPACOFPARCOCIUNCIAPUNTC

The Network Contents Development and MaintenanceThe Network Contents Development and Maintenance

PART TWO: SUSTAINING EFFORTS

1. Co-ordination for Institutional Building – Towards First Rate

2. Mechanism Building – Towards Innovation

3. Capacity Building – Towards Professionalism

4. Content Building – Towards Excellency

5. For a Unique UNPAN – Towards Connectedness

6. Highlights of the Performance (2002-2008)

1. Co-ordination for Institutional Building

– Towards First Rate

The New Institutional Set-up

A Unified UNPAN-AP Editorial Department as Task

Force

The Division of Labour

The New Institutional Set-up

RCOCI / UNPAN-AP Center (public sector)

JcTec Networks Co. Ltd. (private sector)

Shanghai Academy of Social Sciences

(academic sector)

A Unified UNPAN-AP Editorial Department as Task Force

“Do a good job in compliance to the first rate international standard, win honors for Shanghai and for China…”

From Vice Mayor Yang Xiong at the

unveiling Ceremony of UNPAN-AP Editorial

Department

UnveilingUNPAN-APby Vice Mayorof Shanghai andPresident of SASS

6 December 2002

The Division of Labour

- RCOCI Team: Government Data, Forum

- JcTeck Team: Technical Support,Forum Portal

- SASS Team: All Kinds of Data, UNPAN PortalStructure.ppt

2. Mechanism Building – Towards Innovation

The Chief-editor-responsibility System

The Transparent Management System

The Performance Evaluation System

3. Capacity Buildingi – Towards Efficiency

The “Unique” Composition of EditorsTheoretical WorkshopsTechnical WorkshopsLanguage WorkshopsProfessional Workshops

联合国公共行政全球网络亚太区域中心

编辑部授牌、签约仪式暨第三届培训研讨会

时间：2002年12月6日地点：上海社会科学院

2009-2-28

联合国公共行政全球网络

亚太区域中心编辑部

2001-2002年度总结报告执笔：王建华研究员、总编辑

2001年11月18日

联合国公共行政全球网络

亚太区域中心编辑部

2001-2002年度总结报告执笔：王建华研究员、总编辑

2001年11月18日

联合国公共行政全球网络亚太区域中心（UNPAN-AP）

第六届电子信息管理研讨会

主办：亚太地区城市信息化合作办公室

上海社会科学院信息研究所

2006年6月6日

UNPAN-AP编辑部2002-2003年度

第三季度工作会议

地点: 上海社会科学院信息所301室时间: 08/11/2003

4. Content Building – Towards Excellency

The Rule of Copyright-requestingThe Principle of Keeping BalanceThe Designing of Workflows The Data-collecting Registration Form (9th edition)The Decision of Tracing Progress Report on UNPAN ImplementationKicking Off GAPW & APCIB

Content Building – Towards Excellency

The Designing of Workflows – A

Streamline

Data collecting → Data selecting → Data

editing → Data proofreading → Data

delivering → Feedback → Another round

Towards Excellency

The Data-collecting Registration Form (9th edition)CH.doc EN.doc eg..doc

Towards Excellency

The Decision of Tracing Progress Report on UNPAN Implementation

- Where are we now?- What’s most needed by our users ?- What to do next?- Who is the best editor among us?

Inspiration from UNPAN Progress Report

———李琳琳 复旦大学研究生

UNPAN-AP编辑部夏季工作会议

进度报告中 TOP50 网页研究

Study on the Top 50 Web Pages of Progress Report

张衠 总编辑助理

2003年5月16日上海社科院信息研究所

UNPAN-AP编辑部夏季工作会议

前50上榜文件研究Study on Top 50 Documents

——唐明仙

上海师范大学

2003年5月16日于上海社会科学院信息所

UNPANUNPAN--APAP第三届信息采编和数据管理培训研讨会第三届信息采编和数据管理培训研讨会

特殊文档的处理特殊文档的处理Dealing with Special FilesDealing with Special Files

——唐明仙

上海师范大学研究生

2002.12.06于上海社会科学院

Towards Excellency

Kicking Off GAPW & APCIB-- Governance Asia-Pacific Watch (monthly)GAPW 86.htm

-- Asia-Pacific City Infomatization Bulletin

(quarterly)APCIB 25.htm

5. For a Unique UNPAN – Towards Connectedness

Reaching the CustomersReaching the AuthoritiesReaching UNPAN New York HeadquartersReaching Neighbouring ORCsReaching International ORCs

Towards Connectedness: Example 1

Message from Geraldine J. Fraser-Moleketi, Minister of Public Administration, South Africa, and Advisor of the UN Public Administration Expert Cpmmittee, when learning the SARS disaster in China, 2003

From:From: Geraldine FraserGeraldine Fraser--MoleketiMoleketiTo:To: Wang Wang JianhuaJianhuaSent:Sent: Tuesday, May 27, 2003 5:43 PMTuesday, May 27, 2003 5:43 PMSubject:Subject: RE: UNPAN RE: UNPAN -- RCOCI RCOCI AnnoucementAnnoucement

Thank you for a very inspiring and motivational message.Thank you for a very inspiring and motivational message.sincere regards,sincere regards,Geraldine J FraserGeraldine J Fraser--MoleketiMoleketi----------Original MessageOriginal Message----------From:From: Wang Wang JianhuaJianhua [[mailto:profwang@apcity.orgmailto:profwang@apcity.org]]Sent:Sent: Thursday, May 01, 2003 10:13 AMThursday, May 01, 2003 10:13 AMTo:To: tbadawoud@arado.orgtbadawoud@arado.org; ; zhady41@hotmail.comcaricadzhady41@hotmail.comcaricad; ; pigomes@yahoo.compigomes@yahoo.com; ; ncunill@clad.org.vencunill@clad.org.ve; ; ……Subject:Subject: UNPAN UNPAN -- RCOCI RCOCI AnnoucementAnnoucementDear All:Dear All:In the days of combating SARS,In the days of combating SARS, we received ewe received e--mails from many mails from many ORCsORCs and phone calls from and phone calls from HaiyanHaiyan QianQian----Chief of Chief of

UNPAN.UNPAN. We know we in ShanghaiWe know we in Shanghai are not fighting alone; for UNPAN is holding us together, and weare not fighting alone; for UNPAN is holding us together, and we gain much gain much strength from each others' encouragement.strength from each others' encouragement. Thank you all!Thank you all!

I am glad to tell you we are all safe and sound.I am glad to tell you we are all safe and sound. And I promise that SARS shall not daunt us; And I promise that SARS shall not daunt us; www.unpan.org/asia.aspwww.unpan.org/asia.asp is working as usual.is working as usual. Man will not parish; man will prevail. On this particular day, Man will not parish; man will prevail. On this particular day, the the international Labor Day, I am happy to announce the publication international Labor Day, I am happy to announce the publication of "Asiaof "Asia--Pacific Governance Watch" (Issue 17), Pacific Governance Watch" (Issue 17), ……

Wang Wang JianhuaJianhua, Professor, Institute of Information, Shanghai Academy of Socia, Professor, Institute of Information, Shanghai Academy of Social Sciencesl SciencesChief Editor, UNPAN Website in AsiaChief Editor, UNPAN Website in Asia--PacificPacific

Towards Connectedness: Example 2

Congratulatory Remarks by Chief

Haiyan Qian upon learning RCOCI being

the first ORC to upload its 10,000

documents Haiyan.pdf

6. Highlights of the Performance (2002-2008)

7 CIAPR forums convened

12 fruitful capacity-building workshops

87 issues of GAPW & 26 issues of APCIB

Account for 1/3 of total UNPAN documents uploaded / most-visited / most-downloaded

and, 1/3 of total UNPAN PA news posted

PART THREE

CONCLUDING REMARKS

PART THREE: Concluding Remarks

UNPAN Asia-Pacific Center in Prospect

Best Wishes to SADC and CPSI

‘Nikhule

ningakhokhobi’

THANK YOU!

Contact information

Mr. Wang Jianhua

Chief Editor, UNPAN Asia-Pacific Center

Regional Cooperation Office for City Informatization (RCOCI)Professor, Shanghai Academy of Social Sciences, China

E-mail: profwang@21cn.comTel. (86-21) 64862266 ext. 2330