knowledge management system for thomas cooper library
TRANSCRIPT
- 1. KNOWLEDGE MANAGEMENT SYSTEM FOR THOMAS COOPER LIBRARY By: Peter Rich & Katherine Taylor
- 2. OVERVIEW OF THOMAS COOPER LIBRARY Established in 1959 Employs over 140 faculty & staff members(and numerous student and temporary workers Is a Federal Depository Library Other libraries associated with TCL South Caroliniana Library Music Library Ernest F. Hollings Special Collections Library Annex News Film Library Law Library
- 3. GOALS AND OBJECTIVES Evaluate, select, acquire, organize, and preserve a collection of materials Provide services that support, enhance, and promote academic excellence Maintain a leadership role in university, regional, statewide, and national efforts to achieve effective and efficient services for users by improving internal and external collaboration
- 4. USERS Librarians Human resources Administration Library branches Trainers/managers Library departments Other library staff members
- 5. SERVICES PROVIDED Ask a Librarian Book Checkout Book Recall Electronic Resources Interlibrary Loan Journal Checkout Microforms/Newspapers Moving Image Research Collection (MIRC) Photo Duplication Study Rooms
- 6. NEEDS Explicit Books, reports, diagrams Newsletters Contact list Code of conduct Training materials Event calendar Tacit Skills Face to face conversations Mentoring/coaching Awareness Video conferences Conflict Resolution
- 7. EXISTING KM STRUCTURES AT THOMAS COOPER LIBRARY Campus Email Library/Campus Website Supervisor Training Staff Intranet Scholar Commons University Libraries Blog Library Directory USC Calendar
- 8. THOMAS COOPER LIBRARY Goals and Objectives Explicit Knowledge Tacit Knowledge Contacts Event s Publications Thomas Cooper KM Prototype Coaching Conflict Resolution These resources would be maintained by a reference librarian in conjunction with a communications librarian..
- 9. ISSUES WE RAN INTO WITH EXISTING KM SYSTEM Arent thorough Arent accessible to users outside the library Arent easy to find