Pramita Wardani 1140003121

Knowledge and Competitive Advantage Personal

Assignment:

GREAT MINDS LIKE

TO THINK THE TEAM, Knowledge Management System

What is THE TEAM doing?

THE TEAM is one of the UK’s most effective integrated design agencies focused on delivering brilliant and brave ideas.

THE TEAM Clients :

Ideas

Creativity Practical Expertise

The Design Process

The Creative Process: • Consultation • Meetings • Questionnaire • Proposal • Research

&Design Concept • Selection and

Approval • Development • Approval and

progress • Final overview

and quality check • Project wrap up

How they implement

KMS?

The Team Digital Internal website of knowledge sharing

Online CRM System Helps to track the relationship with the customers

Internal Messaging Tools

People Finder Application to find the right person to do particular projects

Creative Councils Sharing Knowledge between employees

What are

the impacts?

Budgets Market Research

1 2 3

Profit

Culture Open-minded

4 5 6

Up-to-date information

What are

the challenges?

Rapid changing of design trends Hard to translate idea to words Design is art

How does it work?

PROJECT

INTERNAL ACTIVITIES EKSTERNAL ACTIVITIES

EVALUATION

Knowledge Sharing

Kick off Meeting

The Team Wiki

The Team Digital

Benchmarking

Final Overview

Quality Check

External Events

The Creative Council

PORTAL Library E-learning

theTeam. Knowledge Management Framework

The Team. Evaluation Tools

Concept

Quality

Suitability from the first

brief

Content, Design Mood

Paper Materials, Video Specification

Channel The Creative Council

theTeam. 4 modes knowledge creation

Tacit to Tacit Knowledge Sharing Kick off Meetings

Tacit to Explicit The Team Wiki

E-mail Blast

Explicit to Explicit The Team Digital

Explicit to Tacit E-learning

Library

Knowledge Management System at The Team

Pramita Wardani | 1140003121

Great minds like to think