knowledge management university of wollongong - quiz and answers

View Attempt 1 of unlimitedTitle: Quiz for Week 2Started: 4 March 2006 3:10 PMSubmitted: 4 March 2006 3:32 PMTime spent: 00:21:48

Total score: 22/24 = 91.67% Total score adjusted by 0.0 Maximum possible score: 24

1.

The teaching method that the lecturer is striving to achieve in this lecture is

Student Response Correct Answer 1. to explore a common office technology in order to derive general principles for

Information Management

2. to suggest that database management represents the pinnacle of skill ininformation management

3. to confuse his students with irrelevant examples Score: 1/1

2.

The emphasis in IT development has shifted over the past 45 years from

Student Response Correct Answer1. Telnet and FTP to HTML applications

2. from Software Engineering methodologies to Computer Science methodologies

3. from the automation of business processes and data collection to informationdistribution and analysis

Score: 1/1

3.

To work smartly and competitively managers will have to institutionalise the concept of information as a

Student Response Correct Answer 1. Resource

2. Cost

3. Benefit Score: 1/1

4.

One company was founded in 1987 and initially was concerned providing human resources and finaces software packages. Now it supplies a range of packages such as materials management, customer relations and supply chain management. Which of the following is this company?

Student Response Correct Answer1. SAP

2. Groove

3. Peoplesoft

4. Lotus Notes Score: 1/1

5.

The "management of information, materials and money from supplier to manufacturer to wholesaler to consumer" describes what?

View Attempt 1/22/2015

file:///H:/Uni/Session%201%202006/IACT917/Quizzes/Quiz1.htm 1 / 61

Student Response Correct Answer1. An Intranet

2. An Extranet

3. Supply Chain Management

4. Customer Relations Management Score: 1/1

6.

"Methodologies and software that assist an organization to better manager customer relationships" is called what?

Student Response Correct Answer1. An Intranet

2. An Extranet

3. Supply Chain Management

4. Customer Relations Management

Score: 1/1

7.

Which company was formed in 1972 by five IBM employees in Germany?

Student Response Correct Answer 1. SAP

2. Groove

3. Peoplesoft

4. Lotus Score: 1/1

8.

What is a subject oriented documented, integrated and time dimesnioned collection of data that is used to inform businessdecisions?

Student Response Correct Answer1. A database of company transactions

2. A data warehouse

3. Data miner Score: 1/1

9.

Data bases energed out of a realisation

Student Response Correct Answer1. that the hard work of database academics had some practical use

2. that the transaction data stored in company mainframes during the 1970s was avaluable source of business information

3. that incompatibale data across business units needed to be integrated socompany wide analysis could occur

Score: 1/1

10.

Which architecture described in the lecture notes makes no mention of metadata?



Student Response Correct Answer 1. 3 stage architecture

2. 8 stage architecture Score: 1/1

11.

Data modelling aims to do what?

Student Response Correct Answer 1. Provide a means by which all data can be understood by machines

2. Provide a reliable measure to ensure all data bases are compatible with each other

3. Define the characteristics of information

Score: 0/1

12.

The purpose of the opening vignette (story)told by Compaine et al. is to make the point that:

Student Response Correct Answer1. Start up companies never fail

2. Formal information systems are not the sum total of all information sourcesavailable to managers

3. The Japanese are better at making cars than the United States Score: 1/1

13.

All decisions are made in the context of

Student Response Correct Answer 1. Unknown unknowns (Unk Unks)

2. Certainty

3. The Decision maker's own knowledge Score: 1/1

14.

True or False: Rotating managers through different departments makes sense for developing decision making ability.

Student Response Correct Answer1. True

2. False

Score: 1/1

15.

Normally decision makers draw on their own knowledge. They only draw on other information sources if a difficult problem isencountered.

Student Response Correct Answer 1. True

2. False



Score: 1/1

16.

Decision-making become much easier when there are more people to share the load.


2. False

Score: 0/1

17.

What is the dilemma when forming groups?

Student Response Correct Answer1. Even though a group with diverse backgrounds will be able to draw on a range of

ideas to solve problems, communication is most likely to be difficult

2. Even though a group may communicate well because they share a commonbackground, there is a likelihood that solutions to problems will be of limited benefitbecause the group lacks a broad range of knowledge.

3. Both a and b

4. Neither a or b Score: 1/1

18.

Information systems should be tailored to suit the manager's area of information needs.


2. False Score: 1/1

19.

Information systems should be designed

Student Response Correct Answer1. to ensure that as many information routine sources are available

2. to ensure that a minimal sources of routine information are available so as to notcreate distractions when decision making

Score: 1/1

20.

Which of the generalisations at the end of the paper does the author state that formal information systems fill only onesquare of the matrix?

Student Response Correct Answer1. 1.

2. 2.

3. 3.

4. 4.

5. 5.

6. 6.



Score: 1/1

21.

The problems in organisations that information management aims to solve are

Student Response Correct Answer1. trivial

2. of academic significance only

3. integral to the organisation's viability and success

Score: 1/1

22.

UAPD is an acronym for

Student Response Correct Answer1. Universe of All Predicable Discourse

2. Universe of All Possible Dissent

3. Universe of All Possible Discourse

Score: 1/1

23.

Effective decision makers gain information from

Student Response Correct Answer1. from a few selected experts

2. managers within the organisation

3. a range of information sources inside and outside the organisation

4. no one but themselves Score: 1/1

24.

True or False. The effective decision maker limits him/herself to official sources of information


2. False

Score: 1/1

Done



http://vista.uow.edu.au/webct/urw/lc3111678.tp3111689/displayAssessmentScore.dowebct?assessment=3114424


Total score: 21.5/24 = 89.58% Total score adjusted by 0.0 Maximum possible score: 24

1.

The first leader of The Information Processing Techniques Office (IPTO) of ARPA, J. C. Licklider, was a psychologist. He iscredited with the initial question that launched the Internet. What was it?

Student Response Correct Answer 1. "How do you get uncorrelated sapient beings to communicate?"

2. "How do we reduce the cost of data transfer from the west coast to East coast ofthe United States?"

3. "How can we promote world peace?"

2.

HTML (Hypertext Markup Language) was

Student Response Correct Answer1. developed by Tim Berners-Lee

2. derived from a language called SGML

3. one important consequence of Vannevar Bush's 1945 essay As We May Think.

4. All of the above

3.

The World Wide Web emerged as a consequence of

Student Response Correct Answer1. Stamford University's proximity to Silicon Valley

2. European jealousy of the United States' success in the development of the Internet

3. The information related difficulties of the European Research organization called CERN.

4.

How do the lecture notes describe the difference between HTML and XML

Student Response Correct Answer1. HTML is used exclusiviely on the current World Wide Web while XML is used

exclusiviely on the Semantic Web

2. HTML describes how the data in a document is present while XML describes thestructure of the data

3. HTML was first developed from Vannevar Bush's 1992 article on InformationManagement while XML is a subset of SGML

5.

What is the Semantic Web envisioned to achieve?

Student Response Correct Answer1. The Semantic Web is an initiative to reduce the amount of information on the

World Wide Web



2. The Semantic Web is an initiative to provide automated access to information

based on machine processable data.

3. The Semantic Web is an initiative to generate research funding for strugglingacademics

6.

The term ontology used in relation to the Semantic Web

Student Response Correct Answer1. a statement (triplets) that link two resources with a property

2. a Â“specification of a conceptualisation" in logic that is readable by a machine

3. an XML document

7.

The Resource Description Framework (RDF) is commonly written in which language

Student Response Correct Answer1. HTML

2. XML

3. C++

8.

The RDF (Resource Description Framework) on the Semantic Web is

Student Response Correct Answer 1. a statement (triplets) that link two resources with a property

2. a "specification of a conceptualisation" in logic that is readable by a machine

3. an XML document

9.

Macdonald's introductory discussion of perspectives reveals that

Student Response Correct Answer1. people should adopt the correct perspective and use this method always

2. with so many perspectives, it is too difficult to learn all of these so it is best justto become an expert in one.

3. knowing a variety of perspectives will provide people with a good knowledge baseto deal with varied problems

10.

True or False. Information transactions can be understood in the same way tangible goods (such as "widgets" and "turnips")are transacted


2. False

11.

Which of the following list is NOT a problem that an information seller experiences



Student Response Correct Answer1. It is difficult to let the buyer inspect the information without giving it away in the

process

2. Information is easily reproduced. Once information is sold the buyer can makenumerous copies and the seller has lost his/her market

3. The seller of information can feel confortable that the buyer of information isunable to undermine his/her competitive advantage

4. Information is costly for the seller to produce but cheap for the buyer toreproduce

5. The seller is unable to judge the value of information to the buyer making itdifficult to determine a price

12.

Viewing information as being like a tangible good means that

Student Response Correct Answer 1. it does not always fit that well into existing social and economic models

2. it can be dealt with using established economic and social models

3. all information can be handled relatively well by computers

13.

The ability to demand (specify) what information you require is dependant on

Student Response Correct Answer1. being totally ignorant

2. being partially ignorant to the extent of having an understanding of what you donot know

3. having an Internet connection

14.

Macdonald claims that information markets are imperfect because they lack information about information. Computers areable to supply vasts amount of information

Student Response Correct Answer1. and have solved the problem of lack of information

2. and have made the problem worse by increasing the costs of searching

3. and are able to efficiently and accurately relate the information needs ofindividuals to information sources

15.

What is often considered to be a reliable indicator of the value of a piece of information.

Student Response Correct Answer 1. Its price

2. Quantity

3. If it is accompanied with pictures

16.

A good example of informal information transaction is

Student Response Correct Answer



1. conversation between two individuals

2. entering terms into a search engine

3. attending a lecture at university

17.

Information is most useful when it can be

Student Response Correct Answer1. easily sorted

2. when it can be transfered via a computer network

3. combined with others pieces of information

18.

What strategies can be used to avoid formal information transactions (Choose two)

Student Response Correct Answer1. Internalise all information within the organisation

2. Only deal with codified information

3. Engage in informal information transactions

4. Get a subscription to a popular journal

19.

Informal information networks tend to

Student Response Correct Answer 1. are personal networks that can be different to formal organisational structures

2. follow formal organisational structures

3. undermine organisational efficiency

20.

Information networks enable

Student Response Correct Answer1. formal information transactions to occur

2. exchange of information between two or more people

3. communication to occur

21.

As informal information networks are most effective in facilitating information transactions, organisations need to

Student Response Correct Answer1. break down formal information networks within the organisation

2. recognise the value of informal information networks to complement formalinformation networks within the organisation

3. demand that all information exchange be conducted through word of mouth

22.

What problem emerges when information is considered to be like gold.



Student Response Correct Answer1. The intrinsic value of gold suggests that information is easily valued

2. People do not fully understand the term "data mining"

3. The mere possession of information is considered more important than its use.

23.

Information mercantilsim tends to value computers for

Student Response Correct Answer 1. the amount of information that can be stored

2. its ability to usefully sort information

3. its ability to assist in making productive use of information

24.

The patent system was created to

Student Response Correct Answer1. solve the difficulties that buyers face in the information market

2. ensure that the United States retains its dominance of information industries

3. ensure that the inventor was given incentive to invent and society would benefitas a result.

Done




View Attempt 1 of unlimitedTitle: Quiz for Week 4Started: 18 March 2006 10:39 AMSubmitted: 18 March 2006 11:17 AMTime spent: 00:38:34


1.

Information Science

Student Response Correct Answer1. is a narrowly defined discipline that has clearly defined boundaries

2. incorporates many approaches ranging from the sciences to engineering topsychology to sociology to economics

3. is essentially limited to the science of computers

2.

One way of understanding the role of information is to associate it hierarchically with data and knowledge. From leastorganised/meaningful to most organised/meaningful how are these three entities related?

Student Response Correct Answer1. Knowledge -> data -> information

2. Data -> information -> knowledge

3. Information -> data -> knowledge

3.

The application of empirical scientific procedures to the study of information relies on:

Student Response Correct Answer1. the logic of mathematics to determine final proof

2. the prediction of results based on observation

3. the application of the Scientific Method

4.

One important information related discipline is concerned with information in much the same sense that physics is concernedwith energy; it is devoted to the representation, storage manipulation and presentation of information in an environmentpermitting automatic information systems. What discipline is it?

Student Response Correct Answer 1. Computer Science

2. Information Science

3. Human Computer Interaction

5.

Computer Science has been influential in many areas outside its immediate discipline such as management, library scienceand psychology. The implications of this cross disciplinary mix is that theoreticians and practitioners

Student Response Correct Answer1. have had to accept the naturally superior manner in which computer scientists

have gone about their work

2. have had to resolve their differing approaches to information and knowledge

3. have made very little head way in developing suitable applications.



6.

Some people working with computer software and hardware prefer to call themselves software engineers. Why is there sometension between those who see themselves as scientists while others see themselves as engineers?

Student Response Correct Answer1. Scientists prefer to wear white coats while engineers wear grey. It is ultimately a

question of fashion sense

2. Some are essentially concerned with making things work in the real world ratherthan develop mathematical theory. The former is essentially an engineering-basedactivity while the latter is associated more with science

3. Most sensible people have a preference to be called scientists and even if theyare doing engineering they still prefer to be called scientists

7.

ASIS is the peak American body for librarians and library scientists and stands for the American Society of InformationScience. It came to prominence during the 1960s when

Student Response Correct Answer1. microfiche was increasingly used for the storage of documents

2. Shannon's Theory of Information promoted librarianship to the status of "science"

3. NASA became a significant investor in the storage and distribution of information

4. All of the above

8.

Systems approaches to the study of information has the advantage that it provides

Student Response Correct Answer 1. a way of viewing information as part of complex and dynamic process as opposed

to being a static entity

2. provides a trouble free way of combining human and non-human elements into asingle system

3. eliminates the need to distinguish between the syntactic nature of information(correct form and makeup of signals) and the semantic nature of information(meaning)

9.

Systems approaches to the study of information tell us that closed systems are

Student Response Correct Answer 1. generally treated as degenerative and run down to a state of maximum entropy

2. capable of maintaining existing levels of output or even generate greater levels ofoutput

3. neither of the above

10.

Systems approaches to the study of information tell us that open systems are

Student Response Correct Answer1. generally treated as degenerative and run down to a state of maximum entropy

2. capable of maintaining existing levels of output or even generate greater levels ofoutput





11.

The application of Shannon and Weavers theory of information has

Student Response Correct Answer1. Contributed significantly to better understanding the way humans have used

information to improve their knowledge

2. Largely been limited to information as "signals", the syntactic measures ofinformation

3. opened up ways for engineers to make a meaningful contribution to the socialsciences

12.

Claude Shannon's development of a Theory of Information in Communications Engineering was identified as a promisingtheoretical approach to the study of information because it

Student Response Correct Answer1. provided a promising avenue for engineers to expand their influence into new non-

technical areas

2. provided justification for greater funding of information research

3. provided a way of quantifying information and this allowed mathematics andstatistics to be applied to information research in the social sciences

13.

Forsythe reveals why information management may be viewed differently by Anthropologists and Expert Knowledge Systemsengineers. Why?

Student Response Correct Answer 1. Anthropologists view knowledge as being partly encoded in cultural, social and

organisational order. Expert Knwowledge Systems Engineers view knowledge assomething that is concrete which can be extracted transferred from one place toanother, uncovered, cloned, revealed and stored.

2. Anthropologists have incorrectly applied Shannon's Information Theory to theirresearch. Expert Systems Engineers understand the semantic nature of informationand have used Shannon's theory correctly.

3. Anthroplogists are less qualified to understand the contradiction of ArtificialIntelligence because Forsythe has never been shaved by a barber.

14.

An alternative approach to political models for understanding the information environments of organisations are market-basedmodels. Market-based models are those

Student Response Correct Answer1. based on neoclassical models of economics

2. that maintain information on the basis of usage by staff

3. that rely on market research of knowledge management tools

15.

A key element to the success of information federalism is

Student Response Correct Answer1. reliable communication channels

2. close scrutiny of employee emails

3. an information broker who is willing to facilitate discussion rather than build



empires

16.

According to Davenport et al., the person charged with the responsibility for scanning gathering, distribution and use ofinformation should be the

Student Response Correct Answer 1. chief information officer (CIO)

2. chief executive officer (CEO)

3. IT manager

17.

Davenport et al.'s support of the technocratic model is

Student Response Correct Answer1. unqualified

2. qualified

3. absent

18.

Information anarchy can be detrimental to the firm

Student Response Correct Answer1. always

2. when there is a requirement to integrate and coordinate functions of theorganisation to promote better business outcomes (eg production of financialreports)

3. when managers loose their authority

19.

Information federalism is best instituted through

Student Response Correct Answer1. head office mandate

2. negotiation

3. bottom up process where staff develop the rules

20.

Information universalism refers to where

Student Response Correct Answer1. a term means the same thing across the organization

2. small business units can define customer requirements in ways that best suitesitself

3. managers adopt standards that enable data to be shared between distantbranches of the company

21.

More than half the firms surveyed by Davenport et al. have strong elements of which model?



Student Response Correct Answer 1. Information Federalism

2. Information Monarchy

3. Information Feudalism

4. Information Anarchy

22.

Of the following list, what does Davenport et al. focus on in their chapter on information politics.

Student Response Correct Answer1. The role of the chief information officer (CIO)

2. The significance of outsourcing IT management

3. The governance of information

23.

Of the four political models described by Davenport et al. - federalism, feudalism, monarchy and anarchy -

Student Response Correct Answer 1. any of these models may be appropriate for any given company

2. federalism is best suited to the majority of companies

3. monarchy most aptly meets the idiosyncrasies of companies

24.

One method of ensuring key information terms are defined uniformly across the company is to institute which political model?

Student Response Correct Answer1. Information Federalism




25.

Technocratic utopia is

Student Response Correct Answer1. the completion of an information systems project

2. a model that assumes that there is a technical solution to every informationproblem

3. a mythical place in which technocrats do not have to face up to theconsequences of their decisions.

26.

The federalism mode of information governance is best described as

Student Response Correct Answer 1. representative democracy, weak central government, and a high level of local

autonomy

2. oligarchy where a few important people make decisions about the informationenvironments of business units



3. loosely coupled business units who have little in common and so don't need toshare information.

27.

The four political models of information governance can be plotted along an axis with more central control at the left andlocal control (less central control) at the right. What is the correct order these four models should appear, left to right

Student Response Correct Answer 1. Monarchy, Federalism, Feudalism, Anarchy

2. Monarchy, Feudalism, Federalism, Anarchy

3. Feudalism, Monarchy, Federalism, Anarchy

28.

The model in which everyone fends for themselves and no one individual assumes responsibility for the informationenvironment is called





29.

The most appropriate attributes of a company that is able to best derive benefits from an information federalism model are

Student Response Correct Answer 1. size and diversity

2. size and uniformity

3. a small owner-manager enterprise

30.

The scenario where business managers control their information environments like lords in so many separate castles is called





31.

The strength of market-based models is also a weakness because

Student Response Correct Answer 1. there is a lack of clarity of ownership of information

2. it is difficult to ensure that users have a say as to what information is most usefulto them

3. it shares the same basic problem as neoclassical economics where the role ofinformation is not well understood



32.

What factor has facilitated the rise of information anarchy?

Student Response Correct Answer1. The database

2. The Internet

3. The personal computer (PC)

33.

What kind of employee is most suited to an environment of information anarchy?

Student Response Correct Answer1. Computer illiterate staff

2. Knowledge workers

3. Anarchists

34.

When an individual or function controls most of the company's information environment the result is





35.

While information feudalism is said to work in some firms, often the existence of this model is the result of a narrow-mindedfocus on the business unit's objectives without considering large business unit issues. The result of this is

Student Response Correct Answer 1. firms that should be operating across business processes and sharing customers

are not.

2. too much attention is given to meeting the information needs of employees.

3. problem-solving is enhanced because greater emphasis is placed on corecompetencies.

Done






1.

Formal, systematic knowledge is called

Student Response Correct Answer 1. explicit knowledge

2. tacit knowledge

2.

Knowledge that is difficult to formalise, codify and communicate is called

Student Response Correct Answer1. explicit knowledge

2. tacit knowledge

3.

Conversations with supervisors and work colleagues, learning by copying, "war" stories and gossip are all examples of

Student Response Correct Answer1. explicit to explicit knowledge conversion

2. explicit to tacit knowledge conversion

3. tacit to explicit knowledge conversion

4. tacit to tacit knowledge conversion

4.

In Nonaka's knowledge management framework, what becomes the prime focus for knowledge creation?

Student Response Correct Answer1. The individual

2. The organisation

3. Both

5.

The experimentation associated with the application of explicit knowledge is called





6.



The process by which the skills and experience of individuals are converted into procedures or even automated is called





7.

The reconfiguring of existing information by adding, sorting and categorising inspreadsheets and databases is an example of

Student Response Correct Answer 1. explicit to explicit knowledge conversion




8.

In Nonaka's knowledge management framework, what becomes the prime focus for "amplifying" newly created knowledge?


2. The organisation

3. Both

9.

What is necessary to allow tacit-field-specific knowledge to be converted into explicit concepts that can be used beyond the boundaries of the team?

Student Response Correct Answer 1. Conceptualisation

2. Crystallisation

3. Justification

4. Networking

10.

What is it called when the most useful knowledge is converted into more lasting forms through the development of (for example) ad hoc or formal group procedures, technical bulletins, company policy, research and development and products?

Student Response Correct Answer1. Conceptualisation

2. Crystallisation

3. Justification

4. Networking

11.

What is the process where new knowledge is judged in terms of profit potential, cost



and marketing opportunities (ie better products)?


2. Crystallisation

3. Justification

4. Networking

12.

What is it called when new knowledge is integrated into the organisational knowledge base?


2. Crystallisation

3. Justification

4. Networking

13.

What organisational model is preferred?

Student Response Correct Answer1. Hierarchical (Top-down management)

2. Self-Organising teams

3. Depends on what the company produces and how it does this

14.

What does the hyperlink organisation seek to do

Student Response Correct Answer1. Emulate the advantages presented by the World Wide Web

2. Combine the best aspects of hierarchical model and self-organising teams

3. Use XML as the main language for documenting and organising information.

15.

From the assigned reading, telework poses a problem to knowledge creation because

Student Response Correct Answer1. people are more likely to be distracted if not supervised

2. it has the potential for reducing tacit face-to-face knowledge

3. valuable information needs to be secured within the organizations premises.

16.

In terms of the importance that should respectively be accorded to explicit and tacit knowledge

Student Response Correct Answer 1. both should be given equal importance

2. explicit knowledge is more important



3. tacit knowledge is more important

17.

"Bureaucratic control" lends itself better to the communication of

Student Response Correct Answer 1. explicit knowledge

2. tacit knowledge

3. both

18.

"Clan control" lends itself better to the communication of

Student Response Correct Answer1. explicit knowledge

2. tacit knowledge

3. both

19.

When we sit facing someone while we speak, our words represent

Student Response Correct Answer1. 100% of the communication

2. 50% of the communication

3. 20% of the communication

20.

The work place is necessary for what kind of knowledge conversion?





21.

What kind of knowledge conversion can just as readily occur in the workplace or in a telework setting?





22.

Technology plays a significant role in what kind of knowledge conversion? This type of conversion is also best suited to telework.



Student Response Correct Answer 1. explicit to explicit knowledge conversion




23.

The difficulties of enabling the conversion of tacit knowledge to explicit knowledge in telework relates to

Student Response Correct Answer1. differences in work contexts

2. infrequent contact

3. all of the above

24.

The lack of socialisation in a telework context has implications for the conversion

Student Response Correct Answer1. from tacit knowledge to both tacit and explicit knowledge

2. from explicit knowledge to both tacit and explicit knowledge

3. all of the above

25.

As well as providing opportunities for socialisation Ranguran suggest another method to better enable teleworkers to benefit from the tacit knowledge of other workers.

Student Response Correct Answer1. Online manual of procedures

2. A "common mistakes" database

3. Mentoring

26.

What suggestion does Ranguran make in relation to the communication of explicit knowledge?

Student Response Correct Answer1. The provision of formal training

2. The provision of documentation

3. On-site meetings

4. All of the above

Done




View Attempt 2 of unlimitedTitle: Quiz for Week 6Started: 2 April 2006 2:36 PMSubmitted: 2 April 2006 2:43 PMTime spent: 00:06:56


1.

What are the three major changes from traditional business to e-business?

Student Response Correct Answer1. changes in information and communication technologies (ICTs)

2. changes in business model

3. changes in organizational structure

4. all of the above

2.

What is an example of a change in business strategy in the new economy?

Student Response Correct Answer 1. customization to mass production

2. physical delivery to online delivery

3. information value chain to physical value chain

4. customer centric to supplier centric

3.

Why is a "network organizational structure" well adapted to e-business?

Student Response Correct Answer1. The advantage of this type of organization structure is the flexibility and

adaptiveness.

2. E-business is based on concept of virtual organisation and the structure of virtualcorporation is network.

3. both A and B are correct

4. Both A abd B are NOT correct

4.

What are the challenges of managing information in an e-business environment?

Student Response Correct Answer1. unpredictable and uncertain nature of this environment

2. immature e-business theory

3. both A and B are correct

4. none of the above

5.

What is a dominant characteristic of the e-business environment?

Student Response Correct Answer1. stable and linear

2. predictable



3. knowledge driven

4. all of the above

6.

To analyze knowledge management theories in relation to e-business, information activities were classified into three forms,they are...

Student Response Correct Answer1. information acquisition, information management and information disposal

2. information acquisition, information use and information disposal

3. information acquisition, information distribution and information use

4. information acquisition, information distribution and knowledge creation

7.

What is the problem of information acquisition process in e-business environment that is explained by the Ackoff model?

Student Response Correct Answer1. Models are available and optimal solutions can be specified.

2. Models are available but optimal solutions cannot be specified.

3. Models are not available and optimal solutions can be specified.

4. Models are not available and optimal solutions cannot be specified.

8.

Referring to the four types of Continuum of Information Control of Davenport and Prusak, the danger of the Internet basedorganization is that it will approach what model?

Student Response Correct Answer1. Monarchy model

2. Federalism model

3. Feudalism model

4. Anarchy model

9.

What is not an implication from changes in organizational structure for managers?

Student Response Correct Answer1. Network organizational structure makes it more difficult to control.

2. The structure of the e-business organization will become more centralized wheremanagers will have full control of employees.

3. There will be a downsizing of employees, but an increased dependence onknowledge workers in the e-business organization.

4. There is less central control in the e-business organization than a traditionalorganization.

10.

Although, internet technologies have had a positive impact on information distribution, it also creates a new challenge for e-business. What is it?

Student Response Correct Answer 1. security of sensitive information

2. technical challenges



3. implementation costs

4. creating web pages

11.

An important aspect of knowledge management is to prevent corporate amnesia. What does this mean?

Student Response Correct Answer 1. Ensuring down-sizing does not get rid of people with crucial knowledge

2. Where upper management becomes remote from the day to day operations of the company

3. When insufficient information security policies allow sensitive information to be divulged.

12.

"Information use" in this article refers to...

Student Response Correct Answer1. creation of knowledge

2. creation of information

3. creation of wisdom

4. creation of competitive advantage

13.

What challenges does e-business face in using information?

Student Response Correct Answer1. short life cycle of knowledge

2. transformation from tacit to explicit knowledge

3. continuous develop new knowledge

4. all of the above

14.

The author suggests that e-businesses should also focus on non-ICTs perspectives that

Student Response Correct Answer1. build trust to encourage information sharing culture between people

2. recognises the importance of social context to enable conversion of tacitknowledge to explicit knowledge

3. recognises the important role of knowledge workers in creating knowledge

4. all of the above

15.

Which of the following terms represent example(s) of the way the new e-business environment is being neogotiated throughquality management methodologies.

Student Response Correct Answer1. continuous improvement

2. bench marking

3. service level agreements



4. All fo the above

16.

TQM is an acronym

Student Response Correct Answer1. Too Queer for Me

2. Total Quality Management

3. Towards Quality Methods

17.

True of False: Americans were keen adopters of Deming's Quality Management ideas


2. False

18.

ISO 9000 certification is a standardised

Student Response Correct Answer1. information management method that achieves and validates predetermined

standards of quality

2. strategic management process that enables quality outcomes to be given toppriority

3. International Standards Organisations (ISO) framework for describing informationtransfer on a network

19.

The emphasis of TQM is

Student Response Correct Answer 1. the customer

2. the supplier

3. the manager

20.

What is described by the following terms A set of documents developed in the UK during the late 1980s for the managementof IT infrastructure Complements ISO9000-3 QMS - the development, supply, installation and maintenance of computerhardware Is a generic framework for the management of IT.

Student Response Correct Answer 1. ITIL-Information Technology Infrastructure Library

2. TQM - Total Quality Managemnt

3. e-business

21.

What accordinging to Evans et al. is the most important wave for business stategists?



Student Response Correct Answer1. new technologies

2. the explosion in connectivity

3. the changes in operating procedures

22.

The reading claims we are on the cusp of significant change. What change?

Student Response Correct Answer1. the introduction of new operating procedures

2. the emergence of new high tech industries

3. the need to reassess business fundamentals

23.

Information activities are generally

Student Response Correct Answer1. easily identified within the activities of a company

2. intrinsic to the physcial acitivites of a firm and difficult to identify and separate

3. an insignificant part of a company's activity

24.

What does it mean when there is an asymmetry of information?

Student Response Correct Answer 1. one party has more information than another party on which to base decisions

2. It is a term that describes the imbalances that can occur when adding informationto a database

3. All of the above

25.

The reach of information is defined by Evans et al. as

Student Response Correct Answer1. the degree of symmetry that exists between sender and receiver

2. the number of people exchanging information

3. a combination of bandwidth, the degree to which it can be customised and itsinteractvity

26.

The richness of information is defined by Evans et al. as

Student Response Correct Answer1. the degree of symmetry that exists between sender and receiver

2. the number of people exchanging information

3. a combination of bandwidth, the degree to which it can be customised and itsinteractvity

27.



Proximity promotes

Student Response Correct Answer1. reach

2. richness


28.

In the past, the communication of information to large audiences to large audiences has required

Student Response Correct Answer1. compromises in reach

2. compromises in richness

3. Both A and B

29.

The tradeoff between richness and reach has

Student Response Correct Answer1. governed the old economics of information

2. is fundamental to how the business world used to work

3. Both A and B

30.

Emerging open standards and greater connectivity are

Student Response Correct Answer 1. enabling increasing reach with negligble sacrifice in richness

2. enabling greater richess as reach is reduced

3. contributing to more structured information system deployment

31.

The emergence of open standards fosters

Student Response Correct Answer1. more defined hierarchies

2. greater reliance on proprietary systems

3. cross functional teams

32.

The trade off between richness and reach is a thing of the past according to Evans et al. What major implication does thishave for business?

Student Response Correct Answer 1. The deconstruction of the vertically integrated value chain

2. Greater reliance on monoplies

3. less choice for consumers



Done






1.

The cost structure of an information supplier is unusual. Why?

Student Response Correct Answer1. Information is costly to produce but cheap to reproduce

2. Information has high fixed costs but low marginal costs

3. Price must be determined by value to the consumer, not cost to the supplier

4. All of the above

2.

Free samples, promotional pricing and testimonials are all designed to cope with another economic characteristic ofinformation. What is it?

Student Response Correct Answer 1. Information is an "experience good"

2. Information has a short "shelf life"

3. Information has low "marginal" value

3.

What is the fundamental dilemma information producers face in the information economy.

Student Response Correct Answer 1. What to give away to let people know what you have on offer and what to charge

for

2. How to ensure consumers have adequate bandwidth on their Internet connection.

3. Educating consumers about the morality of strong Intellectual Property protectionwhile simultaneously exploiting information resources of third world countries

4.

Network externalities relate to

Student Response Correct Answer1. the influence of economic changes that occur outside network boundaries

2. fixed assets that are located on the premises of a service provider

3. the value of the network to a user being dependent on the numbers of other userswho are connected to the network

5.

For a person wishing to obtain information to solve a problem, s/he is faced with the following dilemma.

Student Response Correct Answer1. How does one express demand? How does one articulate a question if one is

totally ignorant?

2. Know that the price that is paid is a good value proposition

3. Al of the above



6.

For a person wishing to sell problem-solving information s/he is faced with the following dilemma.

Student Response Correct Answer1. Once the information is revealed s/he looses control over distribution and thereby

looses ability to derive benefit from this information

2. How does s/he advertise the existence of such information without giving it awayin the process?

3. All of the above

7.

According to Kenneth Arrow, the organization is a natural consequence of

Student Response Correct Answer 1. peoples' need to form social groups

2. difficulties of working with information

8.

Formal and informal information networks are designed to overcome the difficulties of dealing with information. An example ofa formal information network is

Student Response Correct Answer 1. Organizational structure

2. Group of friends from university trained in your discipline

9.

An example of an informal information network is

Student Response Correct Answer1. Organizational structure

2. Group of friends from university trained in your discipline

10.

As information is cheap to copy, what method is employed to give producers of information a legal right to derive a financialreturn from others for the use of this information as well as maintain some control over the way the information is used.

Student Response Correct Answer 1. Intellectual Property

2. Software locks on all digitised information products

3. Limiting exports of information products to non-western nations.

11.

The "public goods" nature of information is most readily associated with

Student Response Correct Answer 1. published research

2. information that is difficult to document



12.

The "private goods" nature of information is most readily associated with

Student Response Correct Answer1. published research

2. information that is difficult to document

13.

From a neoclassical economics perspective what single piece of information is considered sufficient to enable buyers andsellers to transact?

Student Response Correct Answer 1. Price

2. Date

3. Star Sign

14.

What are the essential inputs that enable economic production (ie the production function)?

Student Response Correct Answer1. A good stock broker

2. Well qualified economists

3. Land, labour and capital

15.

According to critics of the neoclassical economic model, what factor does neoclassical economics deal poorly with?

Student Response Correct Answer1. Uncertainty

2. Radical changes in economic activity

3. Information, other than price, that is important to decision making

4. All of the above

16.

Which order of complexity describes the ability of genes to encode information in their DNA?

Student Response Correct Answer1. 1st

2. 2nd

3. 3rd

4. 4th

17.

Which order of complexity describes the ability of humans to develop mental models of the world?

Student Response Correct Answer1. 1st



1. 1st

2. 2nd

3. 3rd

4. 4th

18.

Evolutionary Economics identifies what as a singularly important unit for analysis?


2. The organization

3. Industry sectors

19.

Which of the following environmental factors is not cited by Sauer and Willcocks as a characteristic of doing business thesedays

Student Response Correct Answer1. changeable

2. increasing terrorism

3. pressure from investors

4. fast changing technology

20.

What will enable appropriate strategic responses on the 'edge of chaos'

Student Response Correct Answer1. latest ERP (Enterprise Resource Planning) systems

2. creating, re-creating and sustaining organizational forms

3. a good 5 year stategic plan

21.

Therefore, technology is NOT important when prepapring for the future


2. False

22.

Sauer and Willcocks found that executives were deeply involved in decision-making about information technologies.


2. False

23.

What is the hierarchy of relations that Sauer and Willcocks claim is no longer appropriate?



Student Response Correct Answer 1. strategy - structure- technology

2. structure- technology - strategy

3. technology- strategy - structure

24.

From your knowledge of Davenport and Prusacks reading what relationship hierarchy characterises a technological utopianperspective?

Student Response Correct Answer1. strategy - structure- technology

2. structure- technology - strategy

3. technology- strategy - structure

25.

What is the deficiency of adopting a structure-based approach to future planning

Student Response Correct Answer1. Most of the competive gain of differentiated organizational forms have been

achieved.

2. Organizational structures are not well adapted to change

3. Both A and B

4. Neither A or B

26.

Which of the following reasons is NOT cited by Sauer and Willcocks as support for adopting a technology-based approach toplanning?

Student Response Correct Answer 1. It enables accurate predictions of how the organization will perform in the future,

as argued in the earlier reading by Kling (2000)

2. Acts as an engine for business processes

3. Allows for future evolution of organisations (e.g. a. Technology can serve as ahedge against the future b. Allows for greater complexity in business processes)

27.

Tradeoffs between organizational possibilities sometimes occur because

Student Response Correct Answer 1. there is no perfect solutuon

2. technologists are making decisions about technology without input from executives

3. both A and B

4. Neither A or B

28.

Fragmentation of the technology base occurs because

Student Response Correct Answer1. integration also can occur

2. there has been a lack of attention to cost driven purchasing

3. Both A and B



4. Neither A or B

29.

The problem of inertia can be likened to which of the following terms

Student Response Correct Answer1. "private goods" nature of information

2. switching costs

3. Information is very expensive to produce but easy to copy

30.

From Sauer and WIllcocks descriptions what is entropy?

Student Response Correct Answer1. The natural tendency of systems to move to higher levels of performance

2. The natural tendency of systems to degrade into chaos

3. The natural tendency of systems to remain as they are

31.

Which of the following terms is associated with pursuing a particular competitive strategy over 12-18 months?

Student Response Correct Answer1. Vision

2. Management of the future

3. Today's and tomorrow's business operation

32.

Which of the following terms is associated with the highest level of business thinking?

Student Response Correct Answer 1. Vision

2. Management of the future

3. Today's and tomorrow's business operation

33.

What is the pivot point between realsing the highest level of business thinking and the technology assets that will enable orhinder their realisation

Student Response Correct Answer 1. Organisational Architecture

2. Technology Platform Development

3. Vision

34.

What is NOT cited by Sauer and Willcocks as being the problem with traditional approaches of IT managers and strategists?




1. aligning IT infrastructure to current business strategy thereby not accounting forcompany vision

2. ensuring technology integrity rather than the organisational characteristics thesetechnologies enable.

3. possessing an awareness of possible technological futures and understanding theorganizational aspects of these new technologies

35.

What is the most signifacant factor that will make organisational architecture a reality?

Student Response Correct Answer 1. CEO Committment

2. A better understanding of the tool model of technology implementation

3. Differentiated organisational structures

Done






1.

Why should we be concerned about information management when we discuss public policy ?

Student Response Correct Answer 1. Ensuring that people have access and can effectively use information is very

important to the socioeconomic outcomes for a nation.

2. The studying and managing the diffusion of personal computers throughout societyis of paramount importance

3. It is critically important that Intellectual Property is adminsitered correctly

4. All of the above

2.

The concept of an Information Society is based on the idea that

Student Response Correct Answer1. "progress" follows a European model of development

2. there is a natural progression from an Industrial Society to an Information Society

3. scientists and engineers will become an elite class on the basis of their knowledge

4. All of the above

3.

What problems exist with the idea of an Information Society?

Student Response Correct Answer1. It is difficult to define

2. Relies on the idea that past experience and history does not matter becauseeverything is qualitatively new

3. Societal change is understood in terms of technological change - technologicaldeterminism

4. The associated stories of Information Society and Industrial Society are based onEuropean history and this has little relevance to non-European cultures

5. All of the above

4.

What significant change in the global environment undermined both the Modernisation Thesis and Dependency Theory?

Student Response Correct Answer1. Neo-classical economic theory

2. The emergence of the "Asian Tigers"

3. Economic growth in Latin America

5.

What factors have contributed to the development of a theory on Globalisation?



Student Response Correct Answer1. The end of the Cold War and the partial shift to a market economy in China.

2. Capitalism viewed as an uncontested economic model.

3. The rise of multinational enterprises;

4. The emergence of global financial and monetary markets in the 1970s and 1980s;

5. Trends enabled and accelerated by the information technology revolution.

6. Uniform legislation across countries to promote international economic activity

7. All of the above

6.

What is being described in the following definition?'â€¦[A] set of emerging conditions in which value and wealth are increasingly being produced and distributed within worldwide corporate networksâ€¦'

Student Response Correct Answer 1. globalisation

2. modernisation

3. dependency theory

7.

The emergence of global organisations such as the WTO and the ITU is cited by some as evidence that

Student Response Correct Answer1. capitalism is indeed much fairer than communism

2. the nation-state is in decline

3. the United States' power is in decline

8.

Castells' idea of 'Informational Capitalism' is supported by

Student Response Correct Answer1. Booming computer sales in Asian markets

2. the increasing commodification of information

3. Participation in a globalised economy is increasingly associated with providing information, knowledge and information related products to international markets.

4. All of the above

9.

Jussawalla claims that globalisation is driven by

Student Response Correct Answer1. American interests

2. economics

3. investments in IT

10.

What does GDD stand for?




1. Gross Domestic Debt

2. Generally Depractory Desire

3. Global Digital Divide

11.

Jussawalla claims that the digital divide is being reduced in technologically advanced through

Student Response Correct Answer1. the provision of Community Technology Centres

2. education

3. regulation and liberalisation

12.

The tools and method of advanced countries can be

Student Response Correct Answer1. readily applied to developing countries

2. has no relevance to developing countries

3. needs to be considered in relation to political systems, stages of economicdevelopment and culture

13.

What are the attributes of the global knowledge and information society?

Student Response Correct Answer1. Knowledge and information are increasingly a signifcant factor in production

2. Effects the international division of labor.

3. New growth patterns are generated

4. All of the above

14.

Which organisation has historically been associated with providing telecommunication technologies to developing countries

Student Response Correct Answer1. UNDP - United Nations Development Programme

2. ITU-International Telecommunications Union

3. FDI-Foreign Direct Investments

15.

More recently what kind of strategies have become popular to overcome the digital divide.

Student Response Correct Answer 1. Private sector partnerships with funding agencies such as the World Bank

2. Massive government spending to ensure everybody has broadband access

3. Mass demonstrations

16.

The digital divide problem was considerd by World Bank President Wolfensohn to be



Student Response Correct Answer1. a minor problem

2. a major impediment to development

3. an issue of significance mainly to university lecturers

17.

What is interesting about UNCTAD's (United Nations Council on Trade and Development) approach to policy development

Student Response Correct Answer 1. Draws lessons from experience

2. Relies heavily on a theoretical understanding of post-industrial society

3. Allocates investments on the basis of well-informed hype

18.

What was an outcome of the UNDP Digital Opportuntites Initiative Report released in July 2001?

Student Response Correct Answer 1. Effectivenss of using ICT to help achieve development goals depends on

appropriate deployment (ie take consideration of physical and social environment)

2. Investments in ICTs can be reduced over time

3. ICTS tend to be a panacea for most problems in developing countries

19.

In order to promote development, ICTs can be used as

Student Response Correct Answer1. a production sector

2. a an enabler for socioeconomic development

3. Both A or B

4. Neither A or B

20.

Why do high technology industries need to innovate contiually in order to generate economic growth?

Student Response Correct Answer1. Hardware costs rise as labour costs decrease

2. Hardware costs decrease as labour costs rise

3. So that Technology Parks can be justified on economic grounds rather than as apublicty stunt

21.

The findings by Porat, Matchlup and Jussawalla and Lamberton prove that information

Student Response Correct Answer1. is residual to economic growth

2. is a key factor in the development of the socioeconomic system

3. are not real generators of efficency



22.

The appeal of technology parks from Jussawalla's perspective is that

Student Response Correct Answer1. they are popular among politicians for a quick-fix to improve public image

2. they provide a place in which university research can be used even though it maynot turn a profit

3. rapid advances of newly industrialised countries normally centre on the production,assembly and design of IT

23.

From the following list, which case study example has established a Multimedia Super Corridor?

Student Response Correct Answer1. Singapore

2. Bangalore, India

3. Malaysia

4. Taiwan

5. China

24.

From the following list, which case study example was ranked tenth in the Technology Achievement Index by the UN?

Student Response Correct Answer 1. Singapore

2. Bangalore, India

3. Malaysia

4. Taiwan

5. China

25.

From the following list, which case study example has established itself as a centre for quality software development?


2. Bangalore, India

3. Malaysia

4. Taiwan

5. China

26.

From the following list, which case study example established a Ministry of Information Industries?


2. Bangalore, India

3. Malaysia

4. Taiwan

5. China



27.

From the following list, which case study example became successful in manufacturing note book computers?


2. Bangalore, India

3. Malaysia

4. Taiwan

5. China

Done






1.

The goal of public policy is to do what?

Student Response Correct Answer1. Ensure that those who make the largest donations to political parties receive

"donor-friendly" legislation in return

2. Restrict the ability of individuals to have a meaningful say in policies that affectthem

3. Deliver the greatest net benefit to society

4. All of the above

2.

The purpose of intellectual property provisions is designed to satisfy two goals.

Student Response Correct Answer 1. 1) compensate the person who created the new idea and 2) ensure that society is

able to derive benefit from these new ideas to ensure maximum "public good"

2. 1) compensate the person who created the new idea and 2) punish those whocopy ideas from other people

3. 1) Ensure that good ideas were kept secret and 2) punish those who copy ideasfrom other people

4. All of the above

3.

What is intellectual property (IP)?

Student Response Correct Answer1. An idea

2. A new process

3. A new tangible device

4. A piece of original creativity

5. An image

6. All of the above

4.

What is a copyright?

Student Response Correct Answer 1. Protects the original expression of ideas and automatically safeguards original

works of art, literature, music, films, broadcasts and computer programs frombeing copied

2. Used to protect the visual appearance of manufactured products

3. A word or symbol that distinguishes your goods or services

4. A new Device, Substance, Method or Process that involves an inventive step anda manner of manufacture as well as be undisclosed

5. A formula, device, or compilation of information that is used in one's business, andwhich gives an opportunity to gain advantage over competitors who do not knowor use it.



5.

What is a patent?

Student Response Correct Answer1. Protects the original expression of ideas and automatically safeguards original






6.

What is a registered design?







7.

What is a trade secret?







8.

What is a trademark?






5. A formula, device, or compilation of information that is used in one's business, and



which gives an opportunity to gain advantage over competitors who do not knowor use it.

9.

Does a circuit board layout need to be formally registered to gain IP protection?

Student Response Correct Answer1. Yes

2. No

10.

Does a computer program need to be formally registered to gain IP protection?


2. No

11.

Does a patent need to be formally registered to gain IP protection?

Student Response Correct Answer 1. Yes

2. No

12.

Does a trade secret need to be formally registered to gain IP protection?


2. No

13.

Does a trademark need to be formally registered to gain IP protection?

Student Response Correct Answer 1. Yes

2. No

14.

The method by which you allow others to use your ideas without giving away your rights to these ideas is called

Student Response Correct Answer1. Assignment

2. Licensing

3. Patent Pending



15.

The method where you sell your IP rights is called

Student Response Correct Answer 1. Assignment

2. Licensing

3. Patent Pending

16.

Accordong to Drahos, in what way is the effect of private property rights different from intellectual property rights.

Student Response Correct Answer1. There is no difference from a practical and moral view

2. Those who have property rights over ideas are able to yield a substantial degreeof power over their fellow human beings - more so than for those with privateproperty rights

3. Private property rights are more difficult to enforce.

4. All of the above

17.

In the lecture, Nelson et al. warn that allowing scientists and engineers involved in basic and applied research to applystrong property rights to their ideas will

Student Response Correct Answer 1. force these activities into the private sector where the application of new ideas

will be more limited than if left in the public domain

2. generate greater innovative output because there will be a commercial incentiveattached to their work

3. strengthen the research capabilities of universities

4. All of the above

18.

What danger exists if intellectual property laws are too restrictive?

Student Response Correct Answer1. Too much attention is devoted to restricting use rather than promoting use (cf

Shapiro and Varian)

2. Future innovative activity will not be as productive because much information islocked away under IP provisions

3. There is a significant economic incentive to break the law

4. All of the above

19.

Information feudalism refers to

Student Response Correct Answer1. a period in history after the fall of the Roman empire where information was

difficult to get

2. a situation where a relative few have control of information on which many depend

3. a time when printing presses first made an impact

20.



The creators of innovations

Student Response Correct Answer 1. are borrowers of ideas

2. are self sufficent inventors of new ideas

3. recipients of significant benefits from IP protection

21.

What consitutes the cost structure of pharmaceutical drugs?

Student Response Correct Answer1. The manufactureof drugs is an extremely expensive process where the costs plus

a small margin are passed on to the consumer

2. Drugs are an experience good that must tried first before people will buy.

3. Drugs are an information-based good that are heavily protected by patents,copyright and trademarks

22.

What was one particularly damaging revelation that pharmaceutical companies were worried about when public attentionwas growing to the cost of drugs to AIDS sufferers in Africa?

Student Response Correct Answer1. Their links with South America drug cartels

2. Their large donations to political parties in the US, Europe and Japan.

3. The amount of tax payer funded research into pharmaceuticals that was beinglocked up by private companies in IP protection.

23.

What provided the most effective impetus for the cost effective provision of drugs to AIDS sufferers in Africa.

Student Response Correct Answer 1. Generic drug manufacturers in Brazil and India were able to produce the drugs at a

few dollars a day

2. Intervention of the United Nations

3. Special pricing arrangements between pharmaceteutical companies and developingcountries

24.

What does TRIPS stand for?

Student Response Correct Answer1. Tertiary Regulated Avenues for Intellectual Property

2. Trade Related Aspects of Intellectual Property Rights

3. Terrestial Revelations of Intellectual Peoples

25.

What does TRIPS do?

Student Response Correct Answer 1. Globalises a set if IP Principles



2. Enables fairer treatment of developing countries in relation to intellectual property

3. Enables people to sense an interesting experience they are unlikely to repeat

26.

What is one of the "puzzles" that Drahos' book is seeking to solve?

Student Response Correct Answer1. How IP laws can be best applied for Australia's wine makers

2. WHy countries signed away their sovereignty over property rights for information

3. How will developing countries pay for the extensions to copy right that aregranted to comapnies such as Disney.

27.

Why does Drahos claim that the TRIPS agreement made in the WTO represents the failure of democratic processes?

Student Response Correct Answer1. Many of the signatories to the agreement were not democracies

2. It didn't occur within the United Nations

3. A small number of US knowledge companies captured the US-trade-agenda settingprocess and teamed up with similar bodies in Europe and Japan to develop theblueprint for TRIPS

28.

The long run performance of an economy depends on

Student Response Correct Answer1. technology

2. education

3. property rights

29.

What are the two factors that must be well balanced in IP protection?

Student Response Correct Answer 1. Appropriation and Diffusion

2. Appropriateness and Deference

3. The Carrot and the Stick

30.

Which of the following is NOT one of the three principles for democratic bargaining?

Student Response Correct Answer 1. Negotiators must be over 21 years of age

2. All relevant interests must be represented in the negotiating process

3. All those involved in the negotiation must have full information about theconsequences of various possible outcomes

4. One party must not coerce the other

31.



The truth is that current intellectual property regimes do a poor job at channelling rewards to creators because

Student Response Correct Answer 1. the bulk of intellectual propert rights are not owned by their initial creators but by

corporations

2. there is a lack of desire to prosecute people who illegally use intellectual property

3. there is difficulty in prosecuting people who illegally use intellectual property

Done




WebCT

d

WebCT 1/22/2015


View Attempt 1 of unlimitedTitle: Quiz for Week 10Started: 7 May 2006 5:44 PMSubmitted: 7 May 2006 6:17 PMTime spent: 00:33:26


1.

Modern democratic systems owe much to

Student Response Correct Answer 1. Athens in the time of Ancient Greece

2. Protestant Christian thought

3. United States of America

2.

European democracy has enabled the rapid adoption of new ideas and technologies


2. False

3.

Which author claims that distribution, access and ability to generate information is determined largely by wealth and class?

Student Response Correct Answer1. Anthony Giddens

2. Herbet Schiller

3. Jurgen Habermas

4.

Which author claims that there is an increasing "interconnectedness" between individuals, communities and countries?

Student Response Correct Answer 1. Anthony Giddens

2. Herbet Schiller

3. Jurgen Habermas

5.

Which author's ideas are based on the idealised concept of a public sphere that is separate from government and business and in which rational public debate occurs?

Student Response Correct Answer1. Anthony Giddens

2. Herbet Schiller

3. Jurgen Habermas

6.



The idea that digital technologies will transform democratic insitutuions is ultimately

Student Response Correct Answer1. plausible

2. implausible

3. passable

7.

Which of the following statements would NOT be attributed to a Cyber optimist?

Student Response Correct Answer1. the web has great potential for improving policy effectiveness.

2. the web has great potential for improving government transparency

3. Technology is unable to change the conservative and bureaucratic culture ofgovernment

8.

Research into Government web sites has found that they are effective in

Student Response Correct Answer 1. promoting information transparency

2. Communication interactvity

3. Developing alternative mechanisms for information flow

9.

The need for greater intrusion into our pirvate affairs stems from

Student Response Correct Answer1. increasing distrust of citizens by the government

2. computerisation has made intrusion into our personal affairs easier

3. Greater economic scale has led to greater social distance has led to greater dataintensity

4. All of the above

10.

Which of the following is NOT one of the OECD Information privacy Principles

Student Response Correct Answer1. Collection limitation Principle

2. Individual Participation Principle

3. Data quality principle

4. Public information principle

11.

Which of the following is considered to most poorly understood in relation to Privacy Protection?

Student Response Correct Answer 1. Policy Content

2. Policy Instruments



3. Policy Outcomes

12.

According to the reading, where is a significant shift in power and influence over censorship occurring?

Student Response Correct Answer 1. Communist Russia

2. Multinational Corporations

3. Arabic media

13.

What do net citizens fear most about censorship on the Internet?

Student Response Correct Answer1. Anonymity will be eroded

2. They will need to pay more for access

3. Function creep

14.

What is Cyberspace NOT?

Student Response Correct Answer 1. A separate place or domain

2. is a key component of our legal, political, economic and social lives.

3. Battleground for policies on censorship and surveillance

15.

The history of the Internet indicates that censorship has what effect?

Student Response Correct Answer 1. People find alternative ways of delivering controversial content

2. Has been effective in keeping objectionable material offline

3. Provided opportunities for established religions to preach a message of openessand human liberation

16.

The best way to understand the difference between white lists and black lists is to compare

Student Response Correct Answer1. Australia (has a black list of banned web sites) with Burma (has a white list of

acceptable websites)

2. television programme guide (a white list of material that will be broadcast) with atelelphone book (a black list that allows telephone calls to be made to anyoneexcept for those who have been banned from the list)

3. Both A and B

4. Neither A or B

17.

Which of the following is NOT a traditional medium acceptable to policy makers when attempting to regulate the Internet?



Student Response Correct Answer 1. Convergence medium

2. Broadcast medium

3. Content neutral medium

4. Carrier

18.

The digital divide is an example of what kind of information control strategy on the Internet

Student Response Correct Answer1. Legal

2. Technological

3. Practical

19.

Terms and conditions imposed by Internet service providers is an example of what kind of information control strategy on theInternet

Student Response Correct Answer 1. Legal

2. Technological

3. Practical

20.

Filtering software that blocks all but authorised content is an example of what kind of information control strategy on theInternet

Student Response Correct Answer1. Legal

2. Technological

3. Practical

21.

Which of the following is considered an example of practical means by which the Internet is able to "fight back" againstcensorship.

Student Response Correct Answer1. Jon Johanssen wrote a piece of software called DeCSS, which cracks the copy

protection in DVDs.

2. Redistributing material that is supposed to be kept secret.

3. Consumers and businesses revolted when Intel announced that it would include aserial number in each Pentium III processor chip

22.

Which of the following is considered an example of commercial means by which the Internet is able to "fight back" againstcensorship.

Student Response Correct Answer1. Jon Johanssen wrote a piece of software called DeCSS, which cracks the copy

protection in DVDs.



2. Redistributing material that is supposed to be kept secret.

3. Consumers and businesses revolted when Intel announced that it would include aserial number in each Pentium III processor

23.

The type of authority that oversees the regulatory process are uniform from country to country.


2. False

24.

The focus of much government action on the net is to block access to content rather than removing content from the web.


2. False

25.

Anonymizers

Student Response Correct Answer1. are software programme that block prevent your computer's IP address from being

sent

2. act as proxies, accessing the site on your behalf and display the results whileprotecting your identity

3. are an imortant aspect of privacy leigislation to ensure government and businesskeep your private details secure

26.

Why is Internet censorship a threat to democracy?

Student Response Correct Answer1. Filters have been found to represent the interests of their proponents.

2. Any attempt to censor the Internet by blocking material that arises from akeyword search is a blunt instrument that is likely to take out unrelated material.

3. Attempts to speak freely are linked tightly with the ability to monitor access andlink individuals to problematic expression.

27.

Monitoring content on the Internet is a straightforward process because there are only two services - World Wide Web andemail.


2. False

28.

Governments have for the most part lost the battle of weaker cryptography standards because of the needs of e-commerce,which uses encryption to protect sensitive information such as customer details and credit card information in transit.




2. False

29.

Digital rights management (DRM) software

Student Response Correct Answer1. blocks the transmission of files over a network

2. discloses to the record industry a subscriber's personal details if a breech hasoccurred,

3. ensures that the files themselves can not be copied and successfully played.

Done




View Attempt 1 of unlimitedTitle: Quiz for Week 11Started: 14 May 2006 7:20 PMSubmitted: 14 May 2006 7:40 PMTime spent: 00:20:16


1.

Why do we need an information policy

Student Response Correct Answer1. Changes in knowledge occur within the economy and as a consequence are

shaped by economic forces

2. The focus needs to shift from '...investments in tangible infrastructure tomarshalling intangible assets. The key intangible asset is knowledge...'.

3. Both A and B

4. Neither A nor B

2.

What is one way of measuring intangible captial

Student Response Correct Answer1. Intangible capital cant be measured

2. Subtract value of tangible assets from market capitalisation

3. Measure the growth of computers in society

3.

What is the ultimate goal of an information policy

Student Response Correct Answer1. Measure the growth of computers in society

2. Better understand the uses for which computers are used

3. better manage the development and flow of ideas and know- how within theeconomy

4.

The best way to create more innovations is to invest heavily in basic science


2. False

5.

The inappropriate application of strong intellectual property rights can stifle innovation.


2. False

6.



What is the primary lesson that can be drawn from the Chinese case study?

Student Response Correct Answer 1. Governments need to be discriminating in the adoption and application of

information-related policy (such as IP and education)

2. It is best for Governments to accept TRIPS laws in order to gain better access toworld markets

3. The Chinese market is so big they can safely ignore any pressure to adopt IP laws

7.

What does IP law deal poorly with

Student Response Correct Answer1. individual knowledge

2. community knowledge

3. corporate knowledge

8.

There are many proxy measures for managing knowledge. Which particular knowledge management approach that Rooneyand Mandeville take?

Student Response Correct Answer1. Cost accounting

2. Measuring intellectual capital

3. Managing context

9.

What does Just Anticipating Management refer to?

Student Response Correct Answer1. Development of 5 year plan

2. A conceptual extension to Just in Time Management

3. Problem Solving

10.

Which of the following list is NOT considered a component of intangible assets?

Student Response Correct Answer 1. Accounts Receivable

2. External structure

3. Internal structure

4. Competence of employees

11.

In a public policy setting the equivalent to external structure is

Student Response Correct Answer1. membership of the UN

2. international trade



3. trading relationships between USA, Britain, New Zealand and Australia

12.

What is the significance to Rooney and Mandeville of Australia's declining trade performance over the past thirty years?

Student Response Correct Answer 1. Trade liberalisation has not resulted in sufficent knowledge development (learning)

within Australia

2. Other countries have been successful in producing cheaper goods

3. Other countries have not reduced their trade barriers in the same way Australiahas

13.

Engelbrecht warns that it is not connectivity by itself which is important. It is our receptivity to information and knowledgethat is important. What does this mean?

Student Response Correct Answer1. Australia needs to have a liberalised telecommunications environment

2. It is not just the act of trading but the ability to learn from this activity that ismost important

3. Australia needs to produce cheaper goods in order to make things better in thelong term

14.

What are the variables that contribute to external knowledge structure? (Choose three)

Student Response Correct Answer 1. knowledge capturing mechanisms

2. methods for disseminating knowledge

3. commodity pricing

4. ways of processing knowledge

15.

What implications does this have for our understanding of globalisation?

Student Response Correct Answer1. Individual nations must give up their particular culture in order to best participate

in the global economy

2. Local culture is seen as a basis for diversity and competitive advantage

3. Modernisation thesis rules!

16.

What of the following is NOT an example of the internal structure of a nation?

Student Response Correct Answer1. Legal System, bureaucracy, government policy, education system,

telecommunications, national cultures

2. National Accounts

3. individuals, governments, bureaucracy, industry

4. interconnections of an information society that speed up learning cycles



17.

What is the value of Nonaka's 'middle-up-down' management model from a public policy perspective?

Student Response Correct Answer 1. This model promotes diversity as it includes marginalised and dissenting voices

2. It enables a better model for the organisation of government departments andindustry.

3. It provides a way for codified knowledge to be better communicated through theeconomy

18.

Media policy is important to maintain diversity of information that is circulating throughout the economy.


2. False

19.

The lesson that we can draw about education policy from our knowledge of tacit knowledge is:

Student Response Correct Answer1. education should provide students with all the knowledge they need to become an

expert

2. education should provide students with skills to solve problems in the workplace

3. education has nothing to do with managing knowledge in a nation.

20.

Cooperation, alliances and sharing are

Student Response Correct Answer1. a sure way to bankrupt your company

2. are key attributes to developing knowledge creating synergies

3. work best if confined within the boundaries of the organisation

21.

Choose the correct knowledge policy statement

Student Response Correct Answer1. Nations are about economics, economics is about efficiency, 5% unemployment

results in an optimum balance between inflation and wages growth

2. Nations are about people, economics is about people and knowledge is a productof people - unemployment represents a depreciation of a nation's knowledge base

3. Australians enjoy a high standard living, Australia was stolen from its originalinhabitants, some denigrate Aboriginal people because they have little interest inparticipating in the economy and hence are unemployed

22.

Which group is identifed as being anti-intellectual and afraid of new knowledge?



Student Response Correct Answer1. Australian Politicians

2. Australian University students

3. Australian Managers

23.

Why should education encourage the development of different world views as well as vocational knowledge?

Student Response Correct Answer1. Its impossible to predict the future knowledge needs of the workplace

2. Its important that professionals can maintain an interesting conversation at dinnerparties when the topic of discussion moves away from their specific field ofknowledge

3. The delivery of a liberal education is imporant so that professional people canunderstand the implications of their work for society as a whole.

24.

What are the best dissenters known as?

Student Response Correct Answer1. Anarchists because they upset the stability of our society

2. People who claimed the the world was not flat

3. Visionaries because they manage to find new and more appropriate directions forus

Done




knowledge management university of wollongong - quiz and answers

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