knowledge questionnaire module 1 communication

There are 10 questions. Complete the questionnaire before the training and again after the training.

Read each statement and tick the box that you think is the correct answer.

Recognising and reporting changes in residents’ health: An education and training package for aged care facility staff

CommunicationModule 1:

QUESTION 1The key components of effective communication

involve listening, watching body language and speaking what’s on your mind.

TRUE FALSE UNSURE

QUESTION 2Communication is only about the message sent.

TRUE FALSE UNSURE

QUESTION 3We communicate by facial expression,

tone of voice and gestures.

TRUE FALSE UNSURE

QUESTION 4Teamwork is important for good communication.

TRUE FALSE UNSURE

QUESTION 5Without good eyesight communication

cannot be effective.

TRUE FALSE UNSURE

QUESTION 6All older people have difficulty hearing.

TRUE FALSE UNSURE

QUESTION 7Suddenly not being able to speak is a normal part of

growing old and does not need to be reported.

TRUE FALSE UNSURE

QUESTION 8Family are visitors to the facility and not

part of the care team.

TRUE FALSE UNSURE

QUESTION 9A resident’s behaviour can be a way of communicating.

TRUE FALSE UNSURE

QUESTION 10A resident’s low mood can be a barrier

to good communication.

TRUE FALSE UNSURE

Name: Date: / / Pre-test / Post-test

KNOWLEDGE QUESTIONNAIRE




WellbeingModule 2:

QUESTION 1It is important for a resident’s wellbeing to be

able to make choices.

TRUE FALSE UNSURE

QUESTION 2It is what a person says and not how they behave

which shows how they are feeling.

TRUE FALSE UNSURE

QUESTION 3A change in appetite can be a sign of stress.

TRUE FALSE UNSURE

QUESTION 4How we cope with stress depends entirely on how

well our minds are working.

TRUE FALSE UNSURE

QUESTION 5Most residents living in aged care facilities have

some pain which never goes away.

TRUE FALSE UNSURE

QUESTION 6Not showing much interest in life is normal for

older people living in aged care.

TRUE FALSE UNSURE

QUESTION 7People with dementia don’t feel pain.

TRUE FALSE UNSURE

QUESTION 8Older people only need a few hours of sleep a night.

TRUE FALSE UNSURE

QUESTION 9Wellbeing is all about getting enough sleep.

TRUE FALSE UNSURE

QUESTION 10If a resident is in pain, they will always tell you so.

TRUE FALSE UNSURE






Movement and mobilityModule 3:

QUESTION 1Older people need more rest, so it’s ok if they sit in a

chair for a long time without moving.

TRUE FALSE UNSURE

QUESTION 2Inactivity can contribute to falls.

TRUE FALSE UNSURE

QUESTION 3Some medications can cause older people to fall.

TRUE FALSE UNSURE

QUESTION 4As people age their muscles get smaller.

TRUE FALSE UNSURE

QUESTION 5Osteoporosis is a common cause of pain for older people.

TRUE FALSE UNSURE

QUESTION 6Arthritis is a condition which affects only the hands.

TRUE FALSE UNSURE

QUESTION 7Low blood pressure can cause people to fall.

TRUE FALSE UNSURE

QUESTION 8Too much sun contributes to osteoporosis.

TRUE FALSE UNSURE

QUESTION 9Falls in older people are inevitable and cannot be

prevented.

TRUE FALSE UNSURE

QUESTION 10Inactivity can contribute to constipation.

TRUE FALSE UNSURE






SkinModule 4:

QUESTION 1Skin that is hot to touch should be reported.

TRUE FALSE UNSURE

QUESTION 2Pressure injuries that involve all three layers of the

skin can develop in hours.

TRUE FALSE UNSURE

QUESTION 3Twenty minutes of sunlight a day before 11am

and after 3pm can help a residents’ skin produce Vitamin D to keep bones healthy.

TRUE FALSE UNSURE

QUESTION 4As the skin gets older, the person doesn’t

feel the cold as much.

TRUE FALSE UNSURE

QUESTION 5Older residents with dementia are more at risk of skin

tears.

TRUE FALSE UNSURE

QUESTION 6Not drying the skin thoroughly can lead to skin damage.

TRUE FALSE UNSURE

QUESTION 7Excoriation is caused by excessive dryness of the skin.

TRUE FALSE UNSURE

QUESTION 8Older skin is damaged easily.

TRUE FALSE UNSURE

QUESTION 9Pressure injuries are caused by not enough blood

to an area of the skin.

TRUE FALSE UNSURE

QUESTION 10A Stage 2 pressure injury is the first sign that

something is wrong.

TRUE FALSE UNSURE






BreathingModule 5:

QUESTION 1As long as you can hear a resident is breathing,

you do not need to be concerned.

TRUE FALSE UNSURE

QUESTION 2Clear sputum is abnormal.

TRUE FALSE UNSURE

QUESTION 3Breathing is more difficult when lying flat in bed.

TRUE FALSE UNSURE

QUESTION 4As people age, muscles in the rib cage and the

diaphragm get smaller, stiffer and weaker.

TRUE FALSE UNSURE

QUESTION 5The risk of choking is less in old age as coughing

becomes more effective.

TRUE FALSE UNSURE

QUESTION 6Blue nails and lips are always a sign that the

person is too cold.

TRUE FALSE UNSURE

QUESTION 7Noisy breathing is a sign of a totally blocked airway.

TRUE FALSE UNSURE

QUESTION 8When reporting breathlessness, it is important to

note how the breathing difficulty started, what set it off and whether there was any coughing.

TRUE FALSE UNSURE

QUESTION 9A dry, hacking cough is described as being productive.

TRUE FALSE UNSURE

QUESTION 10If a resident is experiencing breathlessness,

it is important to keep them calm.

TRUE FALSE UNSURE






Eating, drinking and eliminationModule 6:

QUESTION 1Not drinking enough can cause a resident to become

confused.

TRUE FALSE UNSURE

QUESTION 2Wanting to go to the toilet urgently and often can

be a sign of infection.

TRUE FALSE UNSURE

QUESTION 3All old people are constipated.

TRUE FALSE UNSURE

QUESTION 4Older people only get dehydrated when it is a hot day.

TRUE FALSE UNSURE

QUESTION 5Checking the condition of a resident’s mouth,

gums and teeth is always the dentist’s job.

TRUE FALSE UNSURE

QUESTION 6Not enough fibre in the diet can cause constipation.

TRUE FALSE UNSURE

QUESTION 7It is normal for older people to have a reduced sense of

smell and taste and a drier mouth.

TRUE FALSE UNSURE

QUESTION 8Older people are at risk of unplanned weight gain.

TRUE FALSE UNSURE

QUESTION 9Oral hygiene is less important for older people

than younger people.

TRUE FALSE UNSURE

QUESTION 10Dehydration and incontinence in older residents

can be prevented by restricting fluids.

TRUE FALSE UNSURE






Mental awarenessModule 7:

QUESTION 1Confusion, poor memory and disorientation is normal

in older people living in aged care.

TRUE FALSE UNSURE

QUESTION 2Three-quarters of people living in residential aged care

have a mental illness-related diagnosis.

TRUE FALSE UNSURE

QUESTION 3An unconscious person will wake up if there is loud noise.

TRUE FALSE UNSURE

QUESTION 4Because of changes in the brain, older people

cannot learn new information.

TRUE FALSE UNSURE

QUESTION 5Muddled thinking and disorientation is always

a sign of dementia.

TRUE FALSE UNSURE

QUESTION 6Most older people experience some confusion

at some point during the day.

TRUE FALSE UNSURE

QUESTION 7A personal care worker’s personality, beliefs and

cultural background can influence how they see and describe certain resident behaviours.

TRUE FALSE UNSURE

QUESTION 8Touching genitals at the dining table is always called

sexually inappropriate behaviour.

TRUE FALSE UNSURE

QUESTION 9Behaviour charts are not needed for residents

who wander around the facility.

TRUE FALSE UNSURE

QUESTION 10It is more important to manage a resident’s

‘resistive’ behaviour, than to explore their life history to look for triggers.

TRUE FALSE UNSURE






End of lifeModule 8:

QUESTION 1A resident’s cultural needs are no longer important

in the last hours or days of life.

TRUE FALSE UNSURE

QUESTION 2Noisy breathing is always a sign that the resident

is close to death.

TRUE FALSE UNSURE

QUESTION 3The focus of the palliative approach is on the needs of

the families of people with a life limiting illness.

TRUE FALSE UNSURE

QUESTION 4Dementia is a terminal illness.

TRUE FALSE UNSURE

QUESTION 5Palliative care and end of life wishes should be talked

about in the last few hours of life.

TRUE FALSE UNSURE

QUESTION 6An advance care plan helps residents and families decide

what needs to be done for the resident to keep them healthy throughout their stay in the facility.

TRUE FALSE UNSURE

QUESTION 7It is important to offer family and friends the opportunity

to remain involved in the care of a dying resident.

TRUE FALSE UNSURE

QUESTION 8When death is near, the skin can be cold and

mottled in appearance.

TRUE FALSE UNSURE

QUESTION 9Assisting residents with toileting is no longer important

in the last few hours and days of life.

TRUE FALSE UNSURE

QUESTION 10All residents should be washed by a

personal care worker after death.

TRUE FALSE UNSURE



Answers

Module 1: Communication

1.F

2.F

3.T

4.T

5.F

6.F

7.F

8.F

9.T

10.T

Module 2: Wellbeing

1.T

2.F

3.T

4.F

5.T

6.F

7.F

8.F

9.F

10.F

Module 3: Mobility

1.F

2.T

3.T

4.T

5.F

6.F

7.T

8.F

9.F

10.T

Module 4: Skin

1.T

2.T

3.T

4.F

5.T

6.T

7.F

8.T

9.T

10.F

Module 5: Breathing

1.F

2.F

3.T

4.T

5.F

6.F

7.F

8.T

9.F

10.T

Module 6: Eating, Drinking and Elimination

1.T

2.T

3.F

4.F

5.F

6.T

7.T

8.F

9.F

10.F

Module 7: Mental Awareness

1.F

2.T

3.F

4.F

5.F

6.F

7.T

8.F

9.F

10.F

Module 8: End of Life

1.F

2.F

3.F

4.T

5.F

6.F

7.T

8.T

9.F

10.F

KNOWLEDGE QUESTIONNAIRES


knowledge questionnaire module 1 communication

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