koh lee kuen reuben cheng chua sing nee lionel ho sean koh jonathan mk0803 (mc) nmm ica 3

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Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

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Page 1: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Koh Lee Kuen Reuben ChengChua Sing Nee

Lionel HoSean KohJonathan

MK0803 (MC)NMM ICA 3

Page 2: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Our New Media Tools

NEW MEDIA

URL

Facebook http://www.facebook.com/NYPMarketing

Blog http://marketingbrillianceaffiliates.blogspot.com/

Formspring http://www.formspring.me/NYPMarketing

Youtube http://www.youtube.com/user/NYPmarketing

Twitter http://twitter.com/#!/MkAffiliate

LinkedIn(Fail point)

http://sg.linkedin.com/pub/nyp-marketing-brilliance-affiliates/2a/131/9bb

Page 3: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Introduction & Background

• Marketing Brilliance Affiliates• Campaign objectives: To generate significant

awareness and bolster the image of NYP’s diploma in Marketing among our identified segments– Via a presence across most popular social media

platforms & traditional media

• USPs of the NYP diploma in Marketing program will be highlighted – TEP, overseas exchange, hands on; practical-based learning etc.

Page 4: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Target Market Identification

1. School leavers – ‘O’ levels , ‘A’ levels, High NITEC

2. Parents – Huge influence on decision-making in prospective students

3. Industry professionals – PMETs, executives in marketing-related positions

4. Foreign students – Students located outside of Singapore, foreign nationals who may be contemplating the school for various reasons

Page 5: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Integrated Marketing Communications Tools

• Contests – “design your own poster”

• Direct Marketing – “Emails to prospects”

• Flyers distribution

• Word of Mouth

Page 6: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3
Page 7: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3
Page 8: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Market Research & Analysis

21%

28%

33%

14%

5%

Factors looking for when choosing a poly

Con-ve-niencePeer In-fluenceDiploma interested inFacilitiesOthers

42%

36%

16%

3%4%

Factors looking for when choosing a Deploma

Career opportuni-tiesInterests

Peer in-fluence

Influence from fam-ily

Others

Page 9: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

16%

31%

14%1%

9%

26%

2%

What are some of the social media you

use Blog

Facebook

Formspring

Foursquare

Twitter

Youtube

Others

More than once a day

Daily

More than once a week

Weekly

Seldom

0% 20% 40% 60%

51%

36%

10%

2%

1%

How often do you read blog?

Page 10: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Market Research & Analysis

• More than 3.7 million people in Singapore are going online, 78% of the entire population.

• Top three online activities are instant messengers, entertainment & social networking

• Singapore internet users spent half of their time on social networking sites.

Page 11: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Market Research & Analysis

• 83.7% of the entire population engage in social networking, average of 220.9 minutes are spent on social networking per visitor.

• Facebook which has a reach of 72.1% of the web population.

• Social networking leader in eight of the markets – Philippines, Australia, Indonesia, Malaysia, Singapore, New Zealand, Hong Kong and Vietnam

Page 12: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Market Research & Analysis

• The top three most visited websites in Singapore are FaceBook, Google Singapore and YouTube.

• Twitter and Blogger are ranked in the chart as well namely in the eighth and sixteenth position.

Page 13: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Youtube

• Objective:– A platform which we will utilise to post and share our

videos. To showcase the fun and exciting activities in DMK in the form of video for people to view it online.

• Execution plans:– By uploading desirable videos and linking them to

our other media platforms.

• Justifications:– To have a better understanding of the life of

marketing students. YouTube app to add a tab on our fan page to cater to those who do not frequent YouTube.

Page 14: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Youtube

• Strategies to drive traffic:– Uploading interesting and fun-filled videos

frequently on YouTube.– We will have the URL of our blog on our

YouTube video site so to allow people to view our blog after watching the videos.

• Measurement metrics:-Total Youtube video views-YouTube comments/response-YouTube subscribers

Page 15: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Facebook

• Objectives:– To attain as many subscription as possible

and to persuade our target market

• Execution Plan:– Regular updates and usage of traditional

media.

• Reason for using:– Primary and Secondary research have

shown that Facebook is the most frequently used by our target market.

Page 16: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Facebook

• Strategies to drive traffic:– Created a dedicated page to provide

information and content about DMK–Having a contest tab to generate hype– Initiated a wide array of activities and

linking to other platforms

Page 17: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Facebook

• Measurement Matrix:– Likes on Facebook page

– Page activity

– Interaction on platform

Page 18: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

LinkedIn

Justification for all New Media Tools used

• Ability to reach out to one of our target segment. (industry professionals)

• Known to be a popular networking platform for PMETS.

• Users to view few levels of connections. (second and third degree of connection)

Page 19: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

LinkedIn

• Wider network which allows information to be source out easily

• Similar functions to FaceBook.

Page 20: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

LinkedIn

• Updating our post regularly. • Connect with other media tools,

such as Facebook, Twitter and Blog.

Measurement Metrics• Success can be measured by the

number of connections.

Page 21: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Twitter

• Why Twitter–Online chatroom –Users can post and ask questions– Linked to blog

• Strategies to drive traffic– Follow secondary school leavers– Through a contest

Page 22: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Twitter

• Measurement metrics–Number of followers– Page activities–Number of post “re-tweets”

Page 23: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Blogger

• Objective: – Provide most of the basic information to

prospective students

• Execution Plan:–Having interesting new posts, written

and creative designs

• Reasons for using:– Aims to capture and remain audience. It

is also easy to access and hassle free.

Page 24: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Blogger

• Strategy to drive traffic: – By having written articles and creative

posters and photos and having contest.– Blog also contain tools used to link up

to casual viewers

• Measurement Matrix:– Page Views– Post views– Audience

Page 25: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Formspring

• Objective :– To clear any doubts and queries

• Execution Plan:– ‘Plug-Ins’ will be placed at our blogger

and Facebook pages

• Reason:– A site where people are able to ask

questions and it is also used by more people nowadays

Page 26: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Formspring

• Strategy to drive traffic:– Do not really have a specific strategy. –Measurement of traffic flow, by

comments posted.

• Measurement Matrix – Page activity– Interaction on platform

Page 27: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Results Generated

Page 28: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Results Generated

Page 29: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Results Generated

Page 30: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Results Generated

Interview (video)

CIM competition

Page 31: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Results Generated

Page 32: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Execution Schedule

Page 33: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Fail points + Contingency

• Fail point: – Lack of traffic or activity in the platform

in spite of our efforts to maintain them

High Yield Low Yield

High Effort Fackbook/ Blogger

LinkedIn

Low Effort Formspring Twitter

Page 34: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

Fail points + Contingency

• Recommendation–Handing this project to marketing

students currently undergoing TEP

• Improvement– Better understand and segregate our

target segment–Using more research tools such as focus

groups, interview and ethnography– Constantly review our success

throughtout the campaign

Page 35: Koh Lee Kuen Reuben Cheng Chua Sing Nee Lionel Ho Sean Koh Jonathan MK0803 (MC) NMM ICA 3

THANK YOU!