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KONE Q3 2020 OCTOBER 22, 2020 HENRIK EHRNROOTH, PRESIDENT & CEO ILKKA HARA, CFO

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Page 1: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

KONE Q3 2020OCTOBER 22, 2020

HENRIK EHRNROOTH, PRESIDENT & CEO

ILKKA HARA, CFO

Page 2: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Q3 2020 Highlights

• Growing earnings and strong

cash flow in a tough

environment

• Strong development in China,

mixed elsewhere

• Positive development in

customer loyalty

• Raising our ambitions in

sustainability

Page 3: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation3

GROWING EARNINGS AND STRONG CASH FLOW, INCREASED UNCERTAINTY VISIBLE IN ORDERS RECEIVED

Q3 2020 Key figures

7–9/2020 7–9/2019 ChangeComparable

change

Orders received MEUR 1,931.7 2,007.3 -3.8 % 0.4 %

Order book MEUR 7,914.4 8,399.8 -5.8 % -1.4 %

Sales MEUR 2,587.0 2,557.6 1.1 % 4.9 %

Operating income (EBIT) MEUR 333.1 314.2 6.0 %

Operating income margin (EBIT %) % 12.9 12.3

Adjusted EBIT MEUR 339.8 321.9 5.5 %

Adjusted EBIT margin % 13.1 12.6

Cash flow from operations

(before financing items and taxes)MEUR 600.2 462.9

Basic earnings per share EUR 0.50 0.48 5.3 %

Page 4: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation4

RESILIENT SALES AND ADJUSTED EBIT, INCREASED UNCERTAINTY VISIBLE IN ORDERS RECEIVED

1-9/2020 Key figures

1–9/2020 1–9/2019 ChangeComparable

change

Orders received MEUR 6,116.4 6,411.5 -4.6 % -3.2 %

Order book MEUR 7,914.4 8,399.8 -5.8 % -1.4 %

Sales MEUR 7,317.3 7,297.2 0.3 % 1.7 %

Operating income (EBIT) MEUR 845.8 836.1 1.2 %

Operating income margin (EBIT %) % 11.6 11.5

Adjusted EBIT MEUR 869.9 869.9 0.0 %

Adjusted EBIT margin % 11.9 11.9

Cash flow from operations

(before financing items and taxes)MEUR 1,539.4 1,163.9

Basic earnings per share EUR 1.27 1.26 0.5 %

Page 5: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation5

Monthly average number of starts per elevator, data from connected units

Indexed, indicative as data from a limited number of units

Elevator usage is recovering but still clearly below normal levels

1/20205/20191/2019 3/2019 9/2019 9/20207/2019 3/2020

0.8

11/2019 5/2020

1.2

0.07/2020

1.0

0.2

0.4

0.6

Germany, top to bottom -29%, top to current -11%

UK, top to bottom -71%, top to current -37%

Singapore, top to bottom -54%, top to current -18%

Italy , top to bottom -47%, top to current -18%

US, top to bottom -46%, top to current -24%

Page 6: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Q3 2020 Business highlights

▪ Good progress with the KONE DX Class

elevators and KONE 24/7 Connected Services

– Roll out of DX Class elevators expanded to new

areas and also for modernizations

– Momentum improving in 24/7 Connected Services,

24/7 Planner introduced as an add-on

▪ Launch of KONE MonoSpace 300 for low-rise in

the Americas

▪ Net promoter score up in the annual customer

survey

October 22, 20206

Page 7: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation7

Target for our value chain:

40% reduction in GHG emissions from products’

materials and lifetime energy use (Scope 3) relative to

products ordered by 2030

Targets for our own operations:

50% absolute reduction in GHG emissions from

own operations (Scope 1 and 2) by 2030

Taking stronger action to tackle climate change by setting science-based targets

How to get there:

▪ Further improvements in the energy efficiency

and material circularity of products

▪ Engaging our suppliers on the change

How to get there:

▪ Vehicle fleet transformation

▪ Renewable electricity

KONE PLEDGES FOR CARBON

NEUTRAL OPERATIONS BY 2030SIGNIFICANT REDUCTIONS

ACROSS THE VALUE CHAIN

Page 8: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

We have refreshed our values to define who we are and what we aspire to become

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation8

We care for

each other

We are committed to

our customers' successWe collaborate

as one team

We perform

with courage

Page 9: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation9

Appointment to the Executive Board

Tricia Weener

Tricia Weener has been

appointed Chief Marketing

Officer and Executive Vice

President, Marketing and

Communications, as of

January 18, 2021.

Page 10: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Market development

Page 11: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation11

STRONG DEMAND IN CHINA, UNCERTAINTY IMPACTING DEMAND IN OTHER REGIONS

New equipment market development in Q3/2020

EMEA market Asia-Pacific marketNorth American market

>2/3 of

global

market

(in units)

~20% of

global

market

(in units)

<5% of

global

market

(in units)

- - -

▪ Market declined significantly ▪ Market declined clearly

▪ Market in Central and North

Europe declined slightly, in

South Europe, the market

declined significantly and in the

Middle East, the market

declined clearly

▪ The volumes grew clearly as a

result of high level of activity in

China

▪ In the rest of Asia-Pacific, the

markets declined significantly

- - - Significant decline (>10 %), - - Clear decline (5-10 %), - Slight decline (<5 %), Stable, + Slight growth (<5 %), + + Clear growth (5-10 %), + + + Significant growth (>10 %). Based on KONE’s estimate.

- - + +

Page 12: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation12

GLOBAL MAINTENANCE MARKET WAS RESILIENT, MIXED DEVELOPMENT IN THE MODERNIZATION MARKETS

Service market development in Q3/2020

North American market

<10% of

global market

(in units)

stable - - -Maintenance Modernization

>25% of

global market

(in monetary value)

EMEA market

~40% of

global market

(in units)

Maintenance

+ - - -

>1/3 of

global market

(in monetary value)

Modernization

Asia-Pacific market

>40% of

global market

(in units)

>15% of

global market

(in monetary value)

++ -Maintenance Modernization

- - - Significant decline (>10 %), - - Clear decline (5-10 %), - Slight decline (<5 %), Stable, + Slight growth (<5 %), + + Clear growth (5-10 %), + + + Significant growth (>10 %). Based on KONE’s estimate.

Page 13: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation13

Chinese property market in Q3/2020

▪ In units ordered, the new equipment market grew significantly y-o-y

▪ Pricing environment continues to be characterized by intense competition

▪ Exceptionally strong activity in the real estate sector in Q3. Financing environment tightening

for the developers

▪ Infrastructure investments increased to boost economic activity

▪ Real estate investment +11.8% y-o-y in Q3

▪ Residential sales volume +9.9% y-o-y and new starts 3.9% y-o-y in Q3

▪ New home prices in the 70 biggest cities +4.5% y-o-y in September

▪ Consolidation among property developers continues

Page 14: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Q3 Financials

Page 15: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation15

Mixed development amidst the COVID-19 pandemicSTRONG DEVELOPMENT IN CHINA, RESTRICTIONS AND UNCERTAINTY STILL IMPACTING OTHER MARKETS IN Q3

KONE’s orders received growth at comparable FX rates

New equipment Modernization Maintenance

(repairs orders)

China

Rest of APAC

EMEA

Americas

Total

>10% decline >10% growth2-10% decline 2-10% growth< 2% change

KONE’s sales growth at comparable FX rates

New equipment Modernization Maintenance

China

Rest of APAC

EMEA

Americas

Total7.5% 1.3% 2.1%

Page 16: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 202016

MEUR

ORDERS RECEIVED GREW SIGNIFICANTLY IN APAC BUT DECLINED CLEARLY IN EMEA AND SIGNIFICANTLY IN THE AMERICAS IN Q3

▪ In Q3, the margin of

orders received was

stable excluding the

positive mix impact

from China

Orders received

5,000

7,000

8,000

9,000

0

1,000

2,000

3,000

4,000

6,000

2014 2015 2018

4,465

1-9/2020

8,400

3,809

2012

6,116

2010 2017

6,813

201920162013

5,496

2011

6,151

7,9597,621 7,554

7,797

2,0071,932

Q3

growth

-3.8%

83 1,932

Q3

2019

Growth

at

comp.

FX

FX Q3

2020

2,007

0.4%

Interim Report January-September 2020 | © KONE Corporation

Page 17: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 202017

MEUR

ALL BUSINESSES GREW IN Q3, MIXED DEVELOPMENT ACROSS THE REGIONS

KONE has applied new IFRS 15 and IFRS 9 standards from January 1, 2018 onwards and 2017 financials are restated retrospectively. Figures for 2011-2016 are not restated and thus not fully comparable.

Sales

2,000

1,000

6,000

0

3,000

4,000

9,000

5,000

7,000

8,000

10,000

2016

8,797

2017 2018 1-9/2020

9,982

2012

8,647

4,987

2010 20192013

2,558

2011

5,225

20152014

9,071

6,277

6,9337,334

8,784

2,587

7,317

Q3

growth

1.1%

92

FXQ3

2019

Ne

w e

qu

ipm

en

t

Ma

inte

nan

ce

Mo

de

rniz

atio

n

Q3

2020

2,558

2,587

Growth at comp. FX

4.9%

7.5%

2.1%

1.3%

EMEA 1.4%

APAC 11.1%

Americas -1.1%

Interim Report January-September 2020 | © KONE Corporation

Page 18: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Q3

2019

Gro

wth

Pro

fita

bili

ty

-9

Q3

2020

FX

322

340

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation18

Adjusted EBIT* and adjusted EBIT marginMEUR; %

GOOD DEVELOPMENT IN A TOUGH ENVIRONMENT IN Q3

▪ In Q3, restructuring

costs related to the

Accelerate program:

EUR 6.7 million

* Adjusted EBIT was introduced in September 2017. Adjusted EBIT excludes restructuring costs related to the Accelerate program** KONE has applied new IFRS 15 and IFRS 9 standards from January 1, 2018 onwards and 2017 financials are restated retrospectively. Figures for 2011-2016 are not restated and thus not fully comparable.

Adjusted EBIT

725

829

322 340600

1,600

400

0

200

800

1,000

1,200

1,400

2011 2012 201820142013 2015 20172016 2019

1,036

1-9/2020

953

1,241 1,237

870

1,112

12.6%

1,2931,206

13.1%

Q3

growth

5.5%

Q3 adj.

EBIT margin

+ Improved

pricing and

cost efficiency

Page 19: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation19

Cash flow from operations*MEUR

EXCEPTIONALLY STRONG CASH FLOW

▪ Net working capital

contributed positively

to the cash flow in

1-9/2020

▪ Increase in accounts

payable due to strong

recovery in China

▪ Some countries

extending payment

terms for e.g. VAT

payments, impact of

around MEUR 50

▪ Positive development

in advances received

* Before financing items and taxesKONE had adopted IFRS16 from January 1, 2019 onward which improved cash flow from operations as payments of lease liabilities were included in to cash flow from financing activities. The cash flows for comparative periods have not been restated.

Cash flow

463

600

400

800

1,600

1,000

0

200

600

1,200

1,400 1,346

201320122011 2014

1,474

2015 2016

820

20182017 2019 1-9/2020

1,071

1,213

1,509

1,263

1,150

1,550 1,539

Page 20: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Market and business outlook

Page 21: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Market outlook for 2020 (unchanged)

New equipment markets

▪ The Chinese market is expected to grow

▪ In other regions, the new equipment market is expected to decline as a

result of the increased economic uncertainty

Maintenance markets

▪ The maintenance markets are expected to be resilient, excluding the direct

impacts of the lockdown measures

Modernization markets

▪ The fundamental growth drivers are intact but uncertainty in the market

could delay decision-making in modernization projects

October 22, 202021

Page 22: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Interim Report January-September 2020 | © KONE Corporation22

Sales

▪ KONE estimates that in 2020, its sales growth will

be in the range of -1% to 2% at comparable

exchange rates as compared to 2019

Adjusted EBIT

▪ The adjusted EBIT margin is expected to be in the

range of 12.1% to 12.7%

Business outlook for 2020 (unchanged)

Burdening our resultSupporting our performance

Impacts of COVID-19

outbreak

Subcontracting cost

increases

Investing in our

capability to sell and

deliver digital services

and solutions

Around MEUR -40

impact on EBIT from

exchange rates

Solid order book and

maintenance base

Improved margin of

orders received

Accelerate savings

(MEUR ~50) and

selective cost

containment

October 22, 2020

Page 23: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation23

There are both headwinds and tailwinds going into 2021

BOOSTING OUR PERFORMANCE

BURDENING OUR RESULT

Strong order book with improved margin in the orders received

Solid growth in service business

Uncertain demand outlook and intensifying competition

Accelerate savings and performance improvements

Geopolitical uncertainties

Discretionary costs resuming to more normal levels

Page 24: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Summary

▪ Strong performance overall in

the third quarter, mixed

development across

geographies

▪ Expecting solid results in 2020

despite the challenging

environment thanks to the

commitment of our people and

the trust of our customers

Page 25: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,
Page 26: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Appendix

Page 27: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

By business By area

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation27

7-9/2019 figures in brackets. Figures in charts are rounded and at historical exchange rates.

Q3/2020 Sales split

56%

(55%)31%

(31%)

14%

(14%)

44%

(42%)

38%

(38%)

18%

(20%)

New equipment

Maintenance

Modernization

Asia-Pacific

Americas

EMEA (Europe, Middle East and Africa)

Page 28: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

New equipment marketNew equipment orders received in units vs. market development

China’s share of KONE’s orders received and salesMonetary value

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation28

KONE in China

-5

0

5

10

15

20

25

30

35

40

45

50

2006-

2014

CAGR

20182015 20192016 2017 Q3/

2020

H1/

2020

>35%

<20%

<5%

~-5%

KONE

Market>35%

>40%

1-9/2019 1-9/2020 1-9/20201-9/2019

<30% >30%

% of sales% of orders received

~-5%stable

The market grew significantly in

units

KONE’s new equipment orders

grew significantly in units and in

monetary value

>5%<5%

>5%<5%

>5%

<5%

>15%

>20%

Page 29: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation29

Housing inventoriesNewly built area for sale / monthly sales 3-m MVA

Housing salesSales area growth, change Y-o-Y

E&E market

Sources: China NBS, E-house, CREIS, KONE estimates

Chinese property market

0

10

20

30

40

50

Q3

17

Q1

15

Q3

15

Q1

16

Q1

17

Q3

16

Q1

18

Q3

18

Q1

19

Q3

19

Q1

20

Q3

20

19.4%

10.2%

8.4%

Tier-1

Tier-2

sample of lower tier cities

8/2020:

-40

-20

0

20

40

60

Q3

18

Q3

16

Q1

16

Q1

15

Q3

15

Q1

17

Q3

17

Q1

18

Q1

19

Q3

19

Q1

20

7.3%

Q3

20

9/2020:

-10

0

10

20

30

Q3

19

Q3

18

Q3

17

Q1

15

Q3

15

Q1

17

Q1

16

Q3

16

Q1

18

Q1

19

Q1

20

Q3

20

11.8%

REI Y-o-Y

E&E market Y-o-Y in units

Q3/2020:

Sales area growth

Significant

growth

Page 30: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Sales by currencies 1-12/2019 Currency impact

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation30

Currencies

Main currencies

EUR

Others

RMB

USDMEUR Q3/2020 1-12/2019

Sales -92.2 153.4

EBIT -8.9 23.3

Orders

received-83.2 134.0

1-9/2020

average

2019

average

Sept 30,

2020 spot

EUR /

RMB7.8872 7.7353 7.9720

EUR /

USD1.1293 1.1214 1.1708

EUR /

GBP0.8823 0.8773 0.9124

EUR /

AUD1.6609 1.6090 1.6438

Page 31: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Balance sheet – assets employed

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation31

The adoption of IFRS 16 increased the 2019 opening tangible assets and interest-bearing net debt by EUR 358 million

MEUR Sep 30, 2020 Sep 30, 2019 Dec 31, 2019

Assets employed

Goodwill 1,343.5 1,379.2 1,366.5

Other intangible assets 218.4 254.4 248.2

Tangible assets 690.6 758.2 742.2

Investments 132.6 152.3 139.2

Net working capital -1,200.3 -871.5 -856.0

Assets employed total 1,185.0 1,672.6 1,640.0

Financed by

Equity 2,917.7 2,949.5 3,192.9

Net debt -1,732.7 -1,276.9 -1,552.9

Equity and net debt total 1,185.0 1,672.6 1,640.0

Page 32: KONE Q3 2020elevators and KONE 24/7 Connected Services –Roll out of DX Class elevators expanded to new areas and also for modernizations –Momentum improving in 24/7 Connected Services,

Net working capital

October 22, 2020 Interim Report January-September 2020 | © KONE Corporation32

MEUR Sep 30, 2020 Sep 30, 2019 Dec 31, 2019

Net working capital

Inventories 640.9 700.0 648.6

Advance payments received and deferred revenue -1,817.7 -1,808.8 -1,753.8

Accounts receivable 2,133.9 2,182.0 2,232.3

Deferred assets and income tax receivables 802.7 815.4 669.6

Accruals and income tax payables -2,092.8 -1,961.8 -1,848.0

Provisions -138.7 -139.3 -127.1

Accounts payable -873.0 -771.0 -809.8

Net deferred tax assets / liabilities 144.4 112.1 132.1

Net working capital total -1,200.3 -871.5 -856.0