kpi executive dashboard

KPIs Executive Dashboardhttp://www.inflowtms.com

April,2009

KPIs Executive Dashboardhttp://www.inflowtms.com

April,2009

http://www.inflowtms.com

KPI Executive Dashboard

With high-level, real-time snapshots of individual, departmental and company performance, executives and managers have the opportunity to adjust tactics, resources and follow-up activities for optimal success.

The KPI (key performance indicators ) Executive Dashboard developed by INFLOW offers highly visual, easily interpreted reporting views.

Introduction

http://www.inflowtms.comThe Concept

Key Performance Indicators (KPIs) allows you to measure and control business performance focusing on result oriented metrics.


Measure and determine trends and performance patterns across business processes and teams by monitoring KPIs such as case assignments, service incidents, and campaign responses.

Identify problems that need attention by alerting management when an indicator reaches a critical high or low.

Easily visualize results on the dynamic live dashboard.

Monitor the status and performance of your business processes.

Proactively review reports and indicators.

Stay better informed with real-time dynamic data and make informed decisions.

Have the ability to filter and graphically drill-down in specific indicators.

Export reports to Microsoft Excel.

The dashboard can be accessed on a shared basis by the management team.

The Goals


The Dashboard is an interactive and dynamic tool that provides a consolidated graphic view of the data stored in the application in a single screen.

The Dashboard


By dragging any of the 2 sliders in the control bar you can narrow the information to display for the charts at the same time easily.

The Dashboard


By clicking a slice in the pie chart, the Region Details chart is updated with that region data against theaverage for all regions.

The Dashboard


Mousing over any of the chart bars or slices you will see detailed information.

The Dashboard


Each chart has controls to switch the view from chart to grid as desired.

The Dashboard


View in grid visualization.

The Dashboard


Dynamic live charts

Case Assigments Report


Filter data by date range using a slider control.



Filter by person.



Detailed information is displayed on mouse over.



Dynamic live charts

Average Cases per Rep and Customer


Filter data by date range using a slider control.



Filter by person.



Filter by customer.



Detailed information on mouse over.


kpi executive dashboard

Documents

dynamic live dashboard

kpi executive dashboard

filter data

pie chart

chart bars

kpis executive dashboard

grid visualization

control business performance