Welcometo Krauthammer

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Behaviour changefor sustainable

improvements in results

What do we commit to?

Through training, coaching and consulting

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Everything starts and ends

with people

What belief could we share?

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Bringing out the best in people

How can we contribute?

Living performance

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Achievable? Yes, because...

Our guiding principleGiven the right conditions and attitude, people are capable of significant personal growth

In our DNA

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KISS tools and concepts… sound pragmatismUnder the skin … positive confrontation

Global consistency, local intimacy… passionate internationalism

Lasting impact … sustainably, through

people

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Our heart – Krauthammer University

New colleagues,initial education

Boarding

Our people, our strategyDeveloping

With specialists, clients,

strategic partners

Exchanging

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© by Krauthammer International

ChinaBeijng

Hongkong

United StatesAtlanta

Brasil

Sao Paul

o

SverigeStockhol

m

SuomiHelsink

i

United Kingdo

mLondon

Česká Republika

Praha

PolskaWarszaw

a

Magyarország

Budapest

Slovensko

Bratislava

România

București

Republika SlovenijaLjubljana

РоссияMoscow

Ελλάδα

Athina

TürkiyeIstanbul

ItaliaMilan

o

EspañaBarcelon

aMadrid

PortugalLisboa

Nederland

Noordwijk

Deutschland

Hamburg

Belgique/België

Brussels

FranceNantesParisLyon

LilleStrasbou

rgAix-en-

Provence

Suisse/SchweizGenèveZürich

Where can you meet us?

Since 1971Grown to 31 offices and

partnersIn 23 countries

With 245 fully employedconsultants and staff

Delivering in 23 native languages

In 55 countries

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How will we work together?

Our services are organised around your business needs and learning populations

LearningDevelopment

Change

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In a nutshell...

LearningOur (individual) focus - Supporting you to develop your people through a broad, consistent portfolio

Delivered year-round, by Krauthammer specialists

Your gain - Behaviour change in a timely and sustainable way

DevelopmentOur (collective) focus – Supporting you to develop and roll-out smart, sustainable internal development paths

Intervening long-term

Blending your, Krauthammer and other specialists

Your gain – A continuous learning organisation

ChangeOur (collective) focus – Supporting you to deliver major change programmes

Intervening in a defined period of time

Blending your and Krauthammer specialists

Your gain – Sustainable and distinctive improvements in performance

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Frequently heard“We need to develop the capabilities of only one or very few key employees, sometimes geographically dispersed.”

“We need our key employees to better question themselves and to be aware of their strengths and improvement points.”

“We seek, for a specific need, a tested and tried, ready-to-use, solution… or on the contrary, a very personalised, face-to-face guidance.”

“We need our employees to leave their habitual environment and to get fresh perspectives from externals and peers in other organisations.”

Learning

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Connecting needs & solutions

Building up competenc

esAnchoring success

How do we address your needs?

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Learning

Connecting between client’s need and ìndividual learning solution

Training, coaching, and blended interventions

Evaluating and following-up

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© by Krauthammer International

3 practice areas, 4 crafts

Training

Coaching, assessment and e-services

Entrepreneurshipand sales

Sales managementSalesStrategic sellingClient relationsNegotiation

Crossfunctional themes

Time managementNegotiationPersonalised managementInfluencing an audienceManaging emotions at workMulticultural communicationFacilitating efficient meetingsManaging performance

Leadership and Management

LeadershipTop managementSenior managementManagementMatrix managementFirst level managementManagement assistant

Learning

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They say

Back

“The ‘leadership’ programme I just followed helps me in concrete implementation, providing simple and practical tools I can use daily. Well done, and thanks!” Pierre-Yves Legris, CEO, Legris Industries, France

“The training programme radically improved my sales efficiency.” Ricardo Delgado Martin, Sales Engineer, Alfa Laval Iberia S.A., Spain

“Unlike other organisations, where the quality of consultants can be variable, Krauthammer consultants have lived through what they communicate, before applying it. They don’t sell a point, they live it. Therein lies all the difference.” Pascal Rinckenberger, President, OSRAM, France

“My colleagues are very enthusiastic about the Krauthammer Sales training.” Hans Meulman, Application Manager Personal Protection, DSM Dyneema, the Netherlands

“I have more self-confidence and am more comfortable on stage and in conflictual environments. Now I have the tools to resolve delicate situations.” Sami Tulonen, Director Institutional Affairs, FORATOM, Belgium (…)

Learning

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“We believe in permanent education, but our investments are still driven by crisis, gaps and short term fixes.”

“We want to better use existing experiences and best practice, but deployment doesn’t yet take place, or is ad hoc.”

“We lack the collective competence we see as an unique advantage for our organisation.”

“We therefore need to structurally re-invest in mid/long term capabilities, through the deployment of a streamlined curriculum.”

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Frequently heard Development

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How do we address your needs?

Design Transfer Roll-out

Objective-setting and framingEstablish learning paths, populate facultiesCollect, codify and share critical knowledgeBlended interventions with best-practice mind-, skill- and tool-sets

Training and coaching delivery

Localisation and international roll-out

Impact measurement, adjustment

Train the trainer/ facilitator programmes

Qualification and quality assurance

Secured through Krauthammer University

Development

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3 practice areas, 3 core curricula

Trainers and facilitatorsGeneral and programme

specific skills

SalesforcesState-of-the-art selling

Leaders and managers

Robust leadership

Skills training, interactive knowledge transferJoin a community of trainers at Krauthammer UniversityToolset, skillset, mindset

Learning paths for the different sales worlds – transactional, consultative, strategic...

Inspirational and authentic leadership Exemplary management behaviours Leadership paradoxesExperiental learning

Development

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A selection of our references

© by Krauthammer InternationalBack

Leaders and managers

Sales forces Trainers and facilitators

Development

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“We have a history of failed change programmes.”

“We must change our performance, due to changing market conditions.”

“We need to align our organisational processes with our business model.”

“We seek to close the gaps in the capabilities of our people and install new impulses.”

“We require change management capabilities to manage complex transformation processes.”

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Frequently heard Change

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How deep should the change be?

On the surface

Changing focusOrganisations act directly to achieve outcomes, without changing the way people work.

1Going under2 Changing practices

Employees adjust or adopt new practices in line with existing mind-sets to reach a new bottom-line target.

Going deep

3Changing hearts and mindsAn organisational, cultural change; people change the way they behave fundamentally.

Change

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How do we address your needs?

Intake Analysis Implementation

Defining the project

Meet the teamPain & Gain StatementProposal for Analysis

Matching needs with solutions

Detailed analysis & results planIdentification of key leversValue Proposition

Delivering quantified and qualified results within fixed time frame

Communication and alignmentTraining and coaching of key employeesApplication/roll out of relevant tools and methodologiesEnsuring sustainability

Change

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Major Change Implementation

Consulting

Training Strategic salesNegotiation

Sales management

Effective meetingsManagementLeadership

TeambuildingTrain the coachTrain the trainer

Coaching

3 practice areas, 3 crafts

Operations Organisation

Sales & Channel

managementMarketing

effectiveness

Six Sigma & LeanProject

managementSafety

management

Performance managementCompetence developmentChange &

Communications

Sales & Marketing

Individual & Team

Change

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A selection of our references

Sales excellence Performance management

Project management

Asset Management

Change

How would you like to move forward?