KSOM

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Overall Strategic Plan Structure

Session Outline …

Visionary Goals Strategic Goals Performance Goals Visionary Statements

STRATEGY MAP Balanced Scorecard

Core Goal, Vision,Mission,Slogan,Market.

Perspectives &Purpose DescriptionsObjectives & Objective Destinations.

Strategy Map Objectives,Key Performance Indicator, Key Result Area, Key Responsibility Area, Measures and Scores.

KSOM

The Three Key Grid Elements

Grid Name Usage

Objectives 1. Allocate and define how each Strategic Objectives apply to every employee.2. Create an Initial Framework for defining the Initiatives Activity grid.

Initiatives 1. Defines what activities occur to support every Objective.2. Contain activity based financial budget data.3. Allocate a date range to define a monthly grid.

Monthly 1. Define the status of any month.2. Maintain planned and actual accounting or numeric data.3. Provide planned and actual totals as Initiatives grid cells.

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KSOM

Objective Grid: Primary Concept

Objective Responsibility Objective 1 KPI/KRA 1

KPI/KRA 2 Objective 2 KPI/KRA 3 Objective 3 KPI/KRA 4

KPI/KRA 5

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The Strategic Objective must be applied to define each person’s activities. Every employee has a responsibility to ensure that each assigned Organizational Strategic Objective is successful.

KSOM

Objective Grid: Secondary Concept

Strategy Map Objective

KPI/KRA Measure Score/Outcome Numeric Score

Objective 1 KPI/KRA 1 Measure 1 Good 80%

KPI/KRA 2 Measure 2 Bad 30%

Objective 2 KPI/KRA 3 Measure 3 Very Good 95%

Objective 3 KPI/KRA 4 Measure 4 Medium success 55%

KPI/KRA 5 Measure 5 Needs Improvement

45%

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If you cannot measure what you are doing then you probably should not be doing it. Associated with the responsibility are the concepts of success and measurement. Depending on the industry application the responsibility is often called a Key Performance and the common acronym KPI is the Key Performance Indicator.

KSOM

Objective Grid: Additional Columns

Objective KRA Link Measure Score/Outcome

Numeric Score

Review

Objective 1

KRA 1 www... Measure 1

Good 80% Jan/09

KRA 2 www... Measure 2

Bad 30% Feb/09

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It is useful to add in some additional information such as a date when the KPI/KRA will be reviewed, plus also a link to a larger document or relevant website link.

KSOM

Initiatives Grid: Primary Concept

KPI/KRA Grid row

Relationship Activity Date Range

KPI/KRA 1 One to Many ->

Initiative 1 Jan/09-Jun-09

Initiative 1 Jan/09-Jun-09

Initiative 1 Jan/09-Jun-09

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The strategic plan concept contains several One to Many relationships. For each Objective there can be more than one KPI/KRA definition, and for each of these there are often several Initiatives/ Activities.

KSOM

Initiatives Grid: Secondary Concept

• Some Grid Cells, such as Date Range will be commonly repeated.If the data was stored in a list form then immediate allocation is possible and fast indexed data cross-referencing can be used.

The ability to cross reference the Balanced Scorecard data is a huge advantage. This provides the basic means for collaboration between data items such as Objectives or KPI/KRA items.

• To be able to display all information based on common data such as an Objective Review Date provides excellent visibility into this critical business data source.

One popular example is to show all employees who are working towards a common Objective.

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KSOM

Initiatives Grid: Additional Columns

KPI/KRA Grid Row

Activity Date Range Account Code

Budget 1 Budget 2

KPI/KRA 1 Initiative 1 Jan/09 - Jun-09

GL-12001 1200.00 2323.00

Initiative 2 Jan/09 - Dec-09

GL-12002 1500.00 3454.00

Initiative 3 Jul/09 - Jun-10

GL-12003 2111.00 11121.00

KPI/KRA 2 Initiative 4 Jan/09 - Jun-09

GL-12004 7101.00 564.00

Initiative 5 Jul/09 - Jun-10

GL-12005 9767.00 3453.00

Totals 21679.00 20915.00

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KSOM

Monthly Planning Grids: Primary Concept

Activity Monthly Row Jan-09 Feb-09 Mar-09 Apr-09 May-09 Jun-09

Initiative 1 Planned Exp 3000 4324 5432 2323 2111 1212

Actual Exp 2345 3422 4534 2134 2010 1123

Actual/Planned%

78% 79% 83% 92% 95% 93%

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Monthly grids provide the ability to track event or financial data throughout the year. Particular emphasis is placed on budget planning with rows for Planned and Actual data. Derived financial information such as Actual/Planned% are also popular.

KSOM

Monthly Planning Grids: Secondary Concept

KPI/KRA Grid Row

Activity Date Range Account Code

Budget 1 Budget 2 Monthly Actual/ Planned

KPI/KRA 1 Initiative 1 Jan/09 - Jun-09

GL-12001 1200.00 2323.00 78%

Initiative 2 Jan/09 - Dec-09

GL-12002 1500.00 3454.00 92%

Initiative 3 Jul/09 - Jun-10

GL-12003 2111.00 11121.00 121%

KPI/KRA 2 Initiative 4 Jan/09 - Jun-09

GL-12004 7101.00 564.00 156%

Initiative 5 Jul/09 - Jun-10

GL-12005 9767.00 3453.00 53%

Totals 21679.00 20915.00

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