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Laura Bell Founder and Lead Consultant - SafeStack @lady_nerd [email protected] http://safestack.io Testing outside the digital

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Page 1: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Laura BellFounder and Lead Consultant - SafeStack@lady_nerd [email protected] http://safestack.io

Testing outside

the digital

Page 2: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

This talk might make you feel uncomfortable.

Sorry.

Page 3: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

…I want you to feel uncomfortable

Page 4: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

I like people

Page 5: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

people are the path of least resistance

Page 6: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Inthistalk

TheProblem

Theneedforandlackofhumandefense

TheTool

WebuiltAVA…andwethinkyoumightlikeit

TheChallenges

Buildinghumansecuritysystemsishard…

Page 7: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we are comfortable when we talk about technical vulnerability

Page 8: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we do not empathise or sympathise with machines

They are inanimate objects.

Page 9: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

technology is only part of the security picture

technology people process

Page 10: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

technical systems are: reviewedscannedpenetration tested

Page 11: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the
Page 12: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

processes are audited

Page 13: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

what about people?

Page 14: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

The problem with people

Page 15: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

human vulnerability is natural

Page 16: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

fear of rejection

fear of exposurefear of physical harm

fear of loss

Page 17: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

love

Page 18: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

humans are sufficiently predictableto make it suitably annoying when we fail to predict their behaviour.

Page 19: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

an emergent behavior can appear when a number of simple entities operate in an environment, forming more complex behaviors as a collective.

Page 20: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

The modern approaches

Page 21: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we live in the age of adversarial defense

Page 22: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the
Page 23: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we shame the human victims of human security attacks*

*while secretly doing the exact same things

Page 24: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we forget that we are a connected species

Page 25: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

compliance has us racing to the bottom

Page 26: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we watch video training or e-learning

we make posters

we tick boxes

Page 27: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

this is not how people learngo ask the education and psychology communities

Page 28: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the
Page 29: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

It’s time for the age of collaborative defense

Page 30: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

why don't we actively assess and test our human security risk?

Page 31: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we don't test because it’s too easy

Page 32: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

people can’t be taught

people are lazy

people are stupid

Page 33: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

s/people/we/g

Page 34: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

we don't test

because it makes us feel uncomfortable

because we don't want people to get hurt

because it’s hardbecause we don’t know how to fix it

because we don't want people to get fired

Page 35: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

border devices are not enough

Page 36: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

AVA

Page 37: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Afirst generation proof of concept 3- phase automated human vulnerability scanner

Page 38: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

KnowPHASE 1

Page 39: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

We don’t know what our organisations look like

Page 40: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Human securityrisk ismagnified byconnection

Page 41: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Active DirectoryTwitterLinkedInFacebookEmail providers

PeopleIdentifiers

GroupsRelationships

Data

Page 42: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

LocationTime stamps

SenderReceiver

User agent

friendscontacts

frequencyaliasesprofiles

Last loginPw Expires?

Disabled?Influence

Admin?

Page 43: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

testPHASE 2

Page 44: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Threat injection and behaviour monitoring

Page 45: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Attack vectors that mean something

EmailSocial NetworksRemovable MediaFiles and honeypotsSMS

Page 46: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Email attacks that go beyond phishing

Email

phishing Internal request

social

panic

Direct request External request

favour

authoritative

Page 47: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

TheURLmaybedifferentondifferentmessages.Subject:SecurityAlert:UpdateJava(*SeeKronosNote)Date:February22,2013************************************************************************Thisisanautomaticallygeneratedmessage.PleaseDONOTREPLY.Ifyourequireassistance,pleasecontacttheHelpCenter.************************************************************************OraclehasreleasedanupdateforJavathatfixes50securityholes,includingacriticalholecurrentlybeingexploitedinthewild.TheITSecurityOfficestronglyrecommendsthatyouupdateJavaas

User generated and publicly sourced attacks

Page 48: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Removing the boundaries between business and personal

Page 49: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Instant, scheduled and recurring

Security fails when it is treated like a special event

Page 50: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Give the option of succeedingand reinforce good behaviours

Page 51: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

analysePHASE 3

Page 52: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Behaviour Vs. time

Page 53: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Measuring impact of training

Page 54: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

And now for something a little bit different

Page 55: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Bridges, weak links and targeting

Page 56: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Pivotingand propagation

Page 57: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

You know what would be fun?

Predictive risk behaviour analysis

Page 58: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

The challenges

Page 59: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

a public interest security tool

Page 60: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

….from everyone

success requires engagement

Page 61: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

is this even legal?

Page 62: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

The law in this space is immature

Page 63: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

publically availablepreviously knownalready published

Page 64: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

can we assess human vulnerability on this scalecompromising the privacy the people we assess?

Page 65: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Privacy is about protecting people

Know

Update

Delete

Ask

Page 66: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

yeah, if you could just give me access to all the information you have…that’d be great

Page 67: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

No.

Page 68: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

AVA Ethics and Privacy BoardObjective, Representative, Independent, Collaborative

new members welcome to apply

Page 69: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Open. Honest. Plain English

Page 70: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Is this technically possible?

Page 71: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Building new things is hard

Page 72: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Scale that has to be visible

Page 73: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

There is a reason why compromised email accounts have value

Can we simulate attack aliases in a manageable way?

Page 74: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Won’t somebody think of the test data

Page 75: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Integration

GoogleFacebook

TwitterLinkedin

MicrosoftSlack

GitHub

If you are reading this and work for these places, we should probably talk.HINT HINT

Page 76: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

TL;DR

Wehaveapeopleproblem

Attackerswillchoosethepathofleastresistanceandwearenotprepared

AVAisanearlyalphaprototype

Wewantafutureofcontinuoushumanvulnerabilityassessment

Theroadaheadishard

Privacy,ethics,momentum,security, scalingandmuchmore

Page 77: laurabell anztb beyond digital · 2016-05-31 · the digital. This talk might make you feel uncomfortable. Sorry. …I want you to feel uncomfortable. I like people. people are the

Laura BellFounder and Lead Consultant - SafeStack@lady_nerd [email protected] http://safestack.io

Questions?#protectyourpeople